1. Salesmen Try Courtesy.
- Subjects
TRAINING of sales personnel ,COURTESY ,COURTESY in the workplace ,DEPARTMENT store employees ,CUSTOMER relationship management ,TRAINING - Abstract
The article focuses on the program aimed at increasing the courtesy of sales people to promote customer relation at Bloomingdale Bros., a department store in New York. It states that the entire sales personnel in Bloomingdale is divided into groups of 20 people that conduct two meetings focused on their experiences of courtesy. Vice president James P. Mitchell of Bloomingdale thinks that retailing field is one way to connect the welfare of organization with its employees.
- Published
- 1952