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In this article the author reflects on several topics related to the information services and library sectors. In the article the author offers her opinions on on a virtual library service called Free Library of Philadelphia which is located in an underground train station in Philadelphia, Pennsylvania, an interview within the issue with Mark Borneman, team leader of marketing and communication at the company DOK Delft and the 2007 release of a J. K. Rowling Harry Potter novel.

The article discusses MLS: Marketing Library Services in the U.S. by making personal connections. It details the Pennsylvania School Librarians Association (PSLA) legislation committee's task of re-establishing a school library presence in the state's capital, Harrisburg, after the Pennsylvania Department of Education eliminated the Division of School Library Services in 2007. It outlines how library assistant Sami Lange at the Sonoma State University Library worked with residential life coordinators to expand the library's student outreach program.