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The Considerate Constructors Scheme (CCS) was introduced in 1997 to improve the image of the UK construction industry and has grown dramatically, with over 6000 construction and infrastructure projects registered valued at £43 billion. While evidence exists that the industry's image is improving, there is little research into the CCS perceptions of those tasked with scheme delivery. It is not clear if contractors engage with CCS willingly as proactive participants or succumb to the requirements of clients to win work simply. The aim of this paper is to gain an insight into contractor perceptions of CCS to aid clients and contractors ultimately in their delivery of the scheme and ensure that the CCS delivers the maximum benefit for stakeholders. A case study of a single infrastructure project registered with the CCS is utilised. All CCS documents were critically analysed, and interviews were conducted with clients, the contractor and residents. The findings contribute to an unexplored area of research and reveal the motivations behind why a contractor engages with the CCS, the advantages and drawbacks in the scheme's current enactment and key lessons on how the CCS could be administered and delivered more effectively for the benefit of all stakeholders. [ABSTRACT FROM AUTHOR]

The sustainability strategy for delivering the £15 billion Crossrail cross-London railway project in the UK sets out the key sustainability themes that are material to delivery of the project and identifies key performance indicators to be used to track performance. The strategy adopts a holistic approach, taking a balanced view on environmental, social and economic performance. Whereas many projects have focused on the environmental aspects of sustainability, Crossrail is addressing issues of supply chain and small and medium enterprise engagement, supply chain risk management, local employment, skills and training, and ensuring that opportunities are not confined to the southeast of England. This paper will be of particular interest to client organisations responsible for national infrastructure but also provides valuable information for designers and construction professionals. The paper starts by providing a brief description of the scope of the project then describes how sustainability has been built into the delivery of the project, the governance structure and how performance is measured. Examples are provided of some of the key enablers and tools used on the project. [ABSTRACT FROM AUTHOR]

In Britain, substantial cuts in police budgets alongside controversial handling of incidents such as politically sensitive enquiries, public disorder and relations with the media have recently triggered much debate about public knowledge and trust in the police. To date, however, little academic research has investigated how knowledge of police performance impacts citizens' trust. We address this long-standing lacuna by exploring citizens' trust before and after exposure to real performance data in the context of a British police force. The results reveal that being informed of performance data affects citizens' trust significantly. Furthermore, direction and degree of change in trust are related to variations across the different elements of the reported performance criteria. Interestingly, the volatility of citizens' trust is related to initial performance perceptions (such that citizens with low initial perceptions of police performance react more significantly to evidence of both good and bad performance than citizens with high initial perceptions), and citizens' intentions to support the police do not always correlate with their cognitive and affective trust towards the police. In discussing our findings, we explore the implications of how being transparent with performance data can both hinder and be helpful in developing citizens' trust towards a public organisation such as the police. From our study, we pose a number of ethical challenges that practitioners face when deciding what data to highlight, to whom, and for what purpose. [ABSTRACT FROM AUTHOR]

In recent years, civil engineering and related professionals have begun to appreciate that the best projects take into consideration from the outset the impacts that they will have on communities through the whole project lifecycle. This means, implicitly, that projects must be developed taking into consideration the principles of corporate responsibility (CR). In February 2010, the Institution of Civil Engineers (ICE) sponsored a workshop in London, building on a regional workshop held in the Midlands in 2009, to consider why CR is important to the ICE and its members; to ask what leadership the ICE should provide on CR; and to ask what guidance the ICE should expect on these issues from its members. This briefing reports on the seminar and its outcome. [ABSTRACT FROM AUTHOR]

As corporations seek to appeal to environmentally conscious stakeholders, advertisements containing environmental claims have become increasingly prominent. A corporation's desire for an enhanced corporate reputation, combined with lenient environmental advertising regulation, has created the perfect environment for corporations to use—and misuse—environmental claims, resulting in “greenwashing.” Defined as the act of disseminating disinformation to consumers regarding the environmental practices of a company or the environmental benefits of a product or service, greenwashing occurs around the world. This study is a cross-national content analysis of 247 print ads from 84 issues of mainstream magazines from the United States and United Kingdom. Three-fourths (75%) of the ads analyzed contained one or more aspects of greenwashing. Firms advertising in US magazines were significantly more likely to employ misleading/deceptive environmental claims than UK firms and magazines. These findings suggest that without increased environmental advertisement regulation, greenwashing will persist as a disingenuous means for corporate reputation enhancement. [ABSTRACT FROM AUTHOR]

This paper presents a study that identifies a stakeholder-defined concept of Corporate Responsibility (CR) in the context of a UK financial service organisation in the immediate pre-credit crunch era. From qualitative analysis of interviews and focus groups with employees and customers, we identify, in a wide-ranging stakeholder-defined concept of CR, six themes that together imply two necessary conditions for a firm to be regarded as responsible-both corporate actions and character must be consonant with CR. This provides both empirical support for a notable, recent theoretical contribution by Godfrey (in Acad Manag Rev 30:777-798, ) and novel lessons for reputation management practice. [ABSTRACT FROM AUTHOR]

Purpose – Increasingly, private sector companies are aiming to buy and supply products and services in a sustainable way, termed "sustainable supply chain management" (sustainable SCM), using purchasing and supply to reduce negative impacts on the environment, economy and society. There is often a gap between rhetoric and reality, with companies often accused of paying green lip service to sustainable SCM. This research aims to explore sustainable SCM issues in companies that have been recognized as leaders in their sectors, and investigate what factors influence sustainable SCM, and how practice might change in the future. Design/methodology/approach – Current practice in sustainable SCM and predictions for the future were explored in case studies of seven UK companies, through semi-structured interviews with purchasers and CSR practitioners, and secondary data collection from reports and websites. Sectors included aerospace, retail, pharmaceuticals, and food and drink. Findings – Companies were mapped onto a typology of approaches to sustainable SCM, based on internal and external enablers and barriers. Companies were classified as Internal focusers, Reserved players, External responders, and Agenda setters. Predictions for the future of sustainable SCM within the companies were also explored. Research limitations/implications – The typology could be further explored through a survey of firms from different sectors, and with firms not seen as leading in their field. Originality/value – The paper draws on contingency theory and existing sustainable SCM literature to develop a typology of approaches to sustainable SCM. The paper draws useful lessons from leading companies for practitioners seeking to implement sustainable SCM. [ABSTRACT FROM AUTHOR]

This study examines the extent to which corporate responsibility influences the demand for shares by institutions. The study follows Bushee (Account Rev 73(3):305-333, ) in categorising institutions as dedicated or transient. The demand for shares is organised according to three factors: a long-term factor, corporate responsibility; a short-term factor, market liquidity; and a time-independent factor, portfolio theory. The rank and importance of the factors for the different types of institutional investor are analysed. For one of two types of dedicated institution, corporate responsibility is as important as portfolio theory in influencing the demand for shares. For all dedicated institutions, corporate responsibility influences the demand for shares more than market liquidity. For two of the three types of transient institution, market liquidity is the most important factor in share selection. For all transient institutions, the least important factor is corporate responsibility. Findings suggest that corporate responsibility positively and significantly influences the demand for shares by dedicated institutions. The discussion considers the extent to which these trends are constitutive of significant shifts in ethicality within the context of institutional investment. Looking at this from within a highly institutionalised Anglo market model, dedicated institutions' commitment to broader and longer-term concerns could be interpreted as a small but significant step towards a more axiologically informed ethical business practice. Such a form of engagement calls for sensitive attention to a fuller range of features deemed to be relevant to investment decisions, as opposed to more narrow reliance on legislation, codes of practice and fiduciary principles. [ABSTRACT FROM AUTHOR]

The article discusses the living wage and how it can be calculated. It uses the theory of Alan Gewirth on individual and institutional responsibility and the account of Robert Mayer on structural exploitation to argue that all parts of the supply chain have the duty to pay a living wage. It notes that while the International Labour Organisation (ILO) defines the living wage as the level of wages enough to meet the needs of a family, it does not indicate how much would be sufficient. Also, the Ethical Trading Initiative in Great Britain has a base code that says wages should be enough to suffice basic needs and some discretionary income. It says that to understand the responsibility that institutions in a supply chain have to pay workers, it is crucial how a living wage should be calculated.

Labelling schemes are practical arrangements aimed at making ‘ethical’ products widely available and visible. They are crucial to expanded development of ethical markets and hence to the addition of moral dimensions to the normally amoral behaviour linking consumers and retail and production businesses. The study reported here attempts to assess the contribution of UK ethical, social and environmental certification and labelling initiatives to ‘sustainable’ consumption and production. The research sought to assess the overall potential of initiatives to inject human values into the supply-distribution chains, through a qualitative survey of 15 of the 26 main UK initiatives: in social justice, animal welfare and environmental sustainability from the agriculture, food processing, timber, aquaculture, textiles and personal care sectors. By analysing the basic characteristics and concepts of these labels and investigating the emergence of labelling initiatives, we assess whether labels help add an ethical dimension, or whether, in some respects, they also reduce such missions to the technical management of adding only another ‘utility’ to a product. The analysis assesses whether the gradual ‘mainstreaming’ of ethical initiatives such as ‘Fairtrade’ risks subsuming ethical goals within business participants’ competitive and profit-oriented logics. However, the contrasting perspectives revealed between rival labelling initiatives show that the scope and functions of labelling projects go beyond the manifest ones of information communication between consumers and producer and actually introduce elements of socio-political regulation. These are essential for more sustainable and ethical business practices and are an integral part of any humanisation of business involvement. [ABSTRACT FROM AUTHOR]

The article presents a case study which examines the development of an assessment and reporting framework for a particular property developer company (PDC) in Great Britain. It describes the problems and advantages of each framework and the lessons learned in the development of the methodology. It concludes that the assessment control is simple to apply, easy to characterize and relies on the self-assessment of strategic indicators.

Ethical trade, involving corporate codes of conduct for sites of production, has become a key means through which labour in retailers' global supply chains is regulated. Yet, there is evidence to suggest that retail corporations vary markedly in their approaches to ethical trade and that such variation is shaped, in part, by the national-institutional contexts in which retailers are based. This article explores this insight by evaluating the distinct roles played by multi-stakeholder initiatives for ethical trade in the UK and USA. While the UK's core multi-stakeholder initiative, the Ethical Trading Initiative (ETI), encompasses retailers from a variety of sectors and takes a developmental and continuous learning approach to ethical trade, the US multi-stakeholder initiatives are focussed more on corporate accountability based on compliance monitoring exclusively in the clothing sector. Given recent organisational attempts to foster transnational dialogue between multi-stakeholder initiatives, though, we argue that the precise ways in which national-institutional contexts shape retailers' ethical trading approaches are fluid and mutable. We contribute to the literature on the governance of global supply chains, retailer power and corporate responsibility by emphasising the political significance of national-institutional environments. However, in line with notions of relational economic geography, we understand these national-institutional environments as active and dynamic contexts, and accentuate the coalitional ways in which nationally based organisations evolve in their home countries and go on to shape broader transnational agendas for ethical trade. [ABSTRACT FROM AUTHOR]

This paper describes the research carried out into small and medium enterprises (SMEs) and corporate responsibility (CR) in the Northwest of England during Phase I of Responsibility Northwest, a partnership programme designed to significantly increase the CR of the region. By engaging with significant numbers of SMEs and SME support providers across the region, key insights were gained in three key areas: The research revealed a large diversity both in terms of understanding of the issues and their management. Seven key barriers to improve CR performance were identified which centred round the inappropriateness and inaccessibility of current CR approaches and support services on CR, certain characteristics of SMEs which tend to reduce their interest and opportunities for engaging in CR activities and supply-chain barriers. Fortunately there was significant agreement on the mechanisms which should be used to overcome these barriers, in particular the importance of delivering CR support through existing business networks that are valued and trusted by SMEs. These results have been used to create the partnership programme, Responsibility Northwest Phase II that runs until 2008 and aims to significantly increase the overall CR of Northwest England. [ABSTRACT FROM AUTHOR]

This paper offers an evaluation of corporate policy and practice in respect of corporate social responsibility (CSR) deriving from an analysis of qualitative data, obtained during semi-structured interviews with the representatives of 16 companies from a variety of UK sectors including retail, mining, financial services and mobile telephony. The findings of the empirical survey are presented in five sections that trace chronologically the process of CSR policy development. The first identifies the meaning attributed to CSR by the respondent companies followed in the second section by the factors that are driving them to implement the CSR agenda. The third examines the use of the language of CSR and the concept’s role as either a substantive concept or simple label. The fourth identifies the criteria used for determining CSR policies and the objectives underlying them. The fifth and final section offers an analysis of the respondents’ predictions as to the future development of CSR. On the basis of the findings of the survey, this paper argues that, despite genuine attempts on the part of those responsible for CSR policy development to address stakeholder concerns, the context within which CSR has been implemented hinders its potential to offer stakeholders sufficient information by which to evaluate corporate performance in respect of CSR and the ability of CSR to operate as a meaningful and systematic constraint on corporate behaviour. [ABSTRACT FROM AUTHOR]