1. Improving the Student Search Experience in LibGuides.
- Author
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Crenshaw, Clayton and Johnson, Melissa
- Subjects
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WORLD Wide Web , *DATABASES , *ACADEMIC libraries , *UNIVERSITIES & colleges , *UNDERGRADUATES , *INFORMATION resources , *CITATION analysis , *EXPERIENCE , *STUDENTS , *SEARCH engines , *MATHEMATICAL models , *RESEARCH methodology , *COLLEGE students , *LIBRARY orientation , *STUDENT attitudes , *THEORY , *USER interfaces , *ACCESS to information , *INFORMATION-seeking behavior , *INFORMATION resources management - Abstract
This study is an in-depth look at the use of the LibGuides search function by college students. We sought to better understand the mental models with which they approach these searches and to improve their user experience by reducing the percentage of searches with no results. We used two research methods: usability testing, which involved 15 students in two rounds, and analysis of search terms and search sessions logged during three different weeks. Interface changes were made after the first round of usability testing and our analysis of the first week of search data. Additional changes were made after the second round of usability testing and analysis of the second week of search data. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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