Search

This paper examines the nature of networking and learning by tourism firms in relation to accessing knowledge for innovation. In particular, the nature of tourism learning and networking, geography of networking linkages, and systemic characteristics of relationships between tourism firms, government agencies, higher education institutions, and other organisations in the Western Cape tourism system are examined. The analysis draws on 182 tourism firm, tourism system, and contextual interviews. This investigation demonstrates that even though tourism firms mostly use internal resources for innovation, external, non-local knowledge is significant for enhancing novel innovation. It is disclosed that whilst local network linkages are dense, loose, and of importance for business and marketing purposes, extra-regional network relationships are imperative for learning in relation to innovation. As further observed, network linkages between local and regional actors for supporting tourism innovation in the Western Cape are generally weak which points to the underdevelopment of local and regional innovation networks or systems. The paper provides planning recommendations for enhancing the competitiveness of tourism firms towards fostering development and growth in the regional tourism economy. Specifically, support for stimulating learning networks as well as strengthening systemic relationships in the Western Cape tourism system are recommended. It is underscored that strategic relationships with non-local partners need to be nurtured towards fostering tourism innovation and enhancing regional competitiveness. [ABSTRACT FROM PUBLISHER]

This paper interrogates the geography of tourism innovation in the Western Cape, South Africa. In particular, innovations by tourism firms are mapped and local tourism innovation networks are analysed. Networking behaviour is examined since it is regarded as indispensable for accessing knowledge and learning for innovation purposes. The analysis draws on a broader investigation of tourism innovation and networking within the Western Cape province. It is revealed that the main tourist regions in the Western Cape are also the most innovative. Whilst external networking relations are observed to be highly significant for tourism innovation, local embeddedness remains critical for stimulating path creation and exploiting local core competencies for the competitiveness and survival of tourism firms and destinations. [ABSTRACT FROM AUTHOR]