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PurposeAn original systematic review of the academic literature on applications of artificial intelligence (AI) in the human resource management (HRM) domain is carried out to capture the current state-of-the-art and prepare an original research agenda for future studies.Design/methodology/approachFifty-nine journal articles are selected based on a holistic search and quality evaluation criteria. By using content analysis and structural concept analysis, this study elucidates the extent and impact of AI application in HRM functions, which is followed by synthesizing a concept map that illustrates how the usage of various AI techniques aids HRM decision-making.FindingsA comprehensive review of the AI-HRM domain’s existing literature is presented. A concept map is synthesized to present a taxonomical overview of the AI applications in HRM.Research implications/limitationsAn original research agenda comprising relevant research questions is put forward to assist further developments in the AI-HRM domain. An indicative preliminary framework to help transition toward ethical AI is also presented.Originality/valueThis study contributes to the literature through a holistic discussion on the current state of the domain, the extent of AI application in HRM, and its current and perceived future impact on HRM functions. A preliminary ethical framework and an extensive future research agenda are developed to open new research avenues.

Purpose This study aims to examine the process of frugal innovation (FI) in micro- and small-enterprises (MSEs) at the base of the pyramid (BOP) through the analytical lens of business models. Design/methodology/approach A case study was conducted with 30 MSEs from three different industries in a very poor region in Brazil. Findings The findings indicate that, in cases where FI is intense and dynamic, the start of the FI process is based on the reinterpretation of fashion trends and influences from the business ecosystem while the consolidation of FI in MSEs occurs through the reconfiguration of resources. Additionally, this study shows that FI depends on conditions other than the production of frugal products for BOP consumers. Research limitations/implications This study points out that the presence of end-of-life non-BOP raw materials distributed by large distributors in the case of fashion products, along with the interaction between MSEs at the BOP and these distributors, trigger FI and are profitable for both. For non-fashion products with long life cycles, there is no demand for innovation. Originality/value This study addresses the research void present in the literature on FI by presenting the process of FI and the conditions that leverage or stagnate FI in MSEs at the BOP, as well as how business models are shaped by these conditions.

Circular economy practices are considered an important initiative in achieving sustainable development goals; however, studies synergizing circular economy and sustainable development goals are limited. The leather industry, widely criticized for its adverse environmental impacts, has the strong potential to implement circular economy practices. Further, the leather industry is considered a foundational source for economically marginalized sectors and it is a major economic contributor to emerging economies. Thus, the leather industry plays a significant role in attaining sustainable development goals. Hence, a study on circular economy practices considering the leather industry is of significant importance. This paper proposes a methodological framework for evaluating the inhibitors to circular economy practices in the leather industry. For identifying the critical inhibitors to circular economy practices, this study uses a systematic literature review and identifies twenty-five inhibitors. A hybrid multi-criteria decision-making method combining the grey-decision making trial and evaluation laboratory with fuzzy complex proportional assessment method is employed for evaluating the inhibitors to circular economy practices. The findings of the study reveal that the uncertainty of consumer demand, lack of social awareness, stakeholders with short-term agendas, a lack of technologies and technical skills, and challenges in the safe return of waste to the biosphere are the five most influential inhibitors in circular economy practices. These findings can assist the industrial community and governmental agencies in formulating the required strategies to implement circular economy practices in the leather industry.

PurposePeace engineering and compassionate operations can unlock the potential of emerging technologies for social good. This work aims to investigate the integration of peace engineering and compassionate operations by proposing an integrative framework and identifying the main drivers regarding social good, considering the Sustainable Development Goals (SDGs) landscape.Design/methodology/approachThe authors used a two-stage methodology by employing a narrative literature review in the first stage to identify the relationships and drivers and propose an original framework. In the second stage, the authors utilized an expert panel to validate the framework’s drivers.FindingsThe authors identified five main categories related to peace engineering and compassionate operations, which were then used to support the categorization of the drivers. In the second stage, the authors validated the drivers with a panel of academicians and experienced industry practitioners.Practical implicationsThe proposed framework can provide insightful directions for practitioners and governments to develop strategies and projects in different contexts, including humanitarian logistics, climate change crises, supply chain disruptions, etc.Originality/valueThis work makes unique contributions by reinvigorating an amalgamation of the peace engineering and compassionate operations arenas and their integration with the SDGs to enable enhanced social good, supported by cutting-edge technologies. Thus, this framework’s contributions encompass essential theoretical, managerial, and social implications.

PurposeCongruent with the world-wide call to combat global warming concerns within the context of advancements in smart technology, artificial intelligence, robotics, algorithms (STARA), and digitalisation, organisational leaders are being pressured to ensure that talented employees are effectively managed (nurtured and retained) to curb the potential risk of staff turnover. By managing such talent(s), organisations may be able to not only retain them, but consequently foster environmental sustainability too. Equally, recent debates encourage the need for teams to work digitally and interdependently on set tasks, and for leaders to cultivate competencies fundamental to STARA, as this may further help reduce staff turnover intention and catalyse green initiatives. However, it is unclear how such turnover intention may be impacted by these actions. This paper therefore, seeks to investigate the predictive roles of green hard and soft talent management (TM), leader STARA competence (LSC) and digital task interdependence (DTI) on turnover intention.Design/methodology/approachThe authors used a cross-sectional data collection technique to obtain 372 useable samples from 49 manufacturing organisations in Nigeria.FindingsFindings indicate that green hard and soft TM and LSC positively predict turnover intention. While LSC amplifies the negative influence of green soft TM on turnover intention, LSC and DTI dampen the positive influence of green hard TM on turnover intention.Originality/valueOur study offers novel insights into how emerging concepts like LSC, DTI, and green hard and soft TM simultaneously act to predict turnover intention.

Purpose: The purpose of this paper is to present a discussion concerning how supply chains have evolved through the introduction of environmental concerns into the managerial field. Design/methodology/approach: The authors have reviewed several of the most relevant research results regarding Green Supply Chains and analyzed the status of cooperation among authors and countries. Findings: The authors set a discussion on the concept of the Green Supply Chain, along with its practices, drivers, motivations and barriers, presenting a modern review regarding the cooperation network among the mains authors and countries. Originality/value: Although research regarding Green Supply Chains has been intensively developed recently, there are several unexplored research avenues in which practitioners and scholars could advance. In order to support future studies concerning Green Supply Chains, ten research questions were elaborated. RESUMO Objetivo: O objetivo deste artigo é apresentar uma discussão sobre como as cadeias de suprimentos têm evoluído através da introdução de questões ambientais no campo gerencial. Design / metodologia / abordagem: Os autores revisaram vários dos resultados de pesquisas mais relevantes sobre Cadeias de Suprimento Verde (Green Supply Chains) e analisaram o status da cooperação entre autores e países. Resultados: Os autores discutem o conceito de Green Supply Chain, suas práticas, motivações, motivações e barreiras, apresentando uma revisão moderna sobre a rede de cooperação entre os principais autores e países. Originalidade / valor: Embora a pesquisa sobre Cadeias de Suprimento Verde tenha sido intensamente desenvolvida recentemente, existem vários caminhos de pesquisa inexplorados nos quais os profissionais e acadêmicos podem avançar. Para subsidiar estudos futuros sobre Green Supply Chain, foram elaboradas dez questões de pesquisa.

The purpose of this article is to analyze the challenges to, and opportunities for, increasing sustainable development (SD) co-benefits delivered by clean development mechanism (CDM) wind power projects in northeastern Brazil and the resulting implications for climate and energy policies. Five methodological phases were met: First, a documentary research was conducted in the main CDM database; second was a literature review, creating the analytical framework and a survey questionnaire needed to assess the SD co-benefits from the projects; third, documentary research was used to enable ex-ante analysis of the SD co-benefits proposed in the CDM Project Design Documents (PDDs); fourth, survey allowed for the analysis of SD co-benefits perceived by project entrepreneurs (ex-post analysis); and finally, a comparison between the ex-ante and ex-post analyses was completed. The results show the importance of carrying out SD co-benefit studies after the implementation of CDM projects in order to learn lessons for new mechanisms of climate governance. The lowest SD co-benefits were water management improvement in the project influence area, soil pollution prevention, health and safety improvements and technology transfer. The greatest opportunities for increasing SD co-benefits come from the environmental licensing process and the strengthening of Corporate Social Responsibility. The greatest challenges are new technology development, stakeholders’ engagement and SD co-benefit audits. We conclude that the improvement of multi-level climate and energy governance plays a key role in increasing SD co-benefits.

The aim of this research is to understand the complex and relatively understudied relationship between human and behavioral factors and low‐carbon management practices from the perspective of the resource‐based view (RBV). Research application is in the “biodiversity sector” and consists of a survey and multiple‐case study in Brazil, the richest country globally in terms of biodiversity but a country that also faces challenges in protecting biodiversity. The research problem considers the relationship between human critical success factors and the adoption of low‐carbon management practices. Quantitative analysis through structural equation modeling shows the three branches of hypothesis to be accepted—the first with a higher coefficient than the second and the second with a higher coefficient than the third. It was observed that human factors influence low‐carbon product management practices the most, followed by process practices and finally logistics practices. Qualitative multiple‐case study research shows that companies are at different stages of maturity in relation to low‐carbon management organizational practices, ranging from the highest stage to the lowest. It was found that the intensity of the presence of human critical success factors was higher where organizations had greater adoption of low‐carbon management practices.

Radical technological advancements and the relentless progression of climate change compel organisations to ensure their workforce consistently exercise their creativity toward innovative green initiatives. These endeavours are essential to achieve the United Nations’ (UN) sustainable development goals (SDGs). To do so, organisations require competencies fundamental to smart technologies, artificial intelligence, robotics, and algorithms (STARA). STARA competencies are relevant for leaders to bolster green organisational innovative evidence (GOIE). GOIE can help to attract potential investors keen on advancing the UN’s SDG agenda on environmental sustainability. However, eclipsed by a volatile environment, and despite the green innovation potential of several manufacturing organisations, investors are reluctant to invest and commit funds without evidence of green innovation. We therefore, investigate how leader STARA competence (LSC), green creativity components (task motivation, creativity skills, expertise) and environmental dynamism can aid organisations to boost their GOIE. Our key findings are: (a) though green task motivation shows a stronger association with green creativity skills, LSC has a large influence on green creativity skills; (b) green creativity skills exert a strong influence on GOIE while also playing a competitive and complimentary mediating role in our model; and (c) environmental dynamism is negatively associated with green creativity skills and GOIE. Furthermore, to validate indirect (v) effects size in mediation analysis, we propose a new and more approachable benchmark for v effect size estimations. Organisational and environmental policy implications are discussed.

Humanitarian operations are increasingly receiving attention due to the numerous recent disasters and crises caused by both natural and man-made events, from mass human exodus to pandemics such as COVID-19. The successful management of humanitarian supply chains requires the effective use of human resource practices, which in turn requires strong leadership in the so-called 'soft side' of management. This study aims to investigate the current status of research on the human aspects of humanitarian supply chains. Through a systematic and comprehensive literature review, encompassing an original codification and in-depth analysis of journal articles, this work provides a research agenda and a number of lessons concerning human resource management (HRM) in humanitarian operations. The main findings reveal that: (i) HRM impacts the ability of humanitarian organizations to adequately prevent, prepare for and respond to disasters; (ii) training programs for aid personnel are a vital aspect of humanitarian responsiveness; (iii) humanitarian operations require a workforce with a variety of soft and hard skills; (iv) lack of trained staff is one of the main challenges in this field; and (v) building relationships and strengthening networks can enlarge the human resource pool available. Therefore, the findings of this study and its proposed research agenda have implications for both theory and practice. In terms of theory, this work provides seven recommendations, representing opportunities for scholars to advance this body of knowledge. For humanitarian practitioners, this paper offers insightful lessons to guide them in the management of human resources in humanitarian operations.

Digital technologies advancement has immersed in many aspects of our lives, be it an individual or a business. The fast moving technologies has fostered the growth of digital economy. Businesses which fail to adopt will eventually lose their competitive advantage. The pressing phenomena motivates the study of digitalization adoption among small and medium enterprises (SMEs), which account for the majority of the businesses worldwide. Technology-Organization-Environment (TOE) framework was utilized to guide this study. The plausible difference between service based and non-service based industries was also examined. Quantitative approach via purposive sampling was performed to collect data from the SMEs. The data was analyzed using the concept of Hierarchical Component Model (HCM) for TOE constructs and Multi-Group Analysis (MGA) under the purview of Partial Least Square Structural Equation Modeling (PLS-SEM). For more insightful findings, Importance Performance Matrix Analysis (IPMA) was conducted. The findings informed that Technology and Organization record significant positive influence on Digitalization Adoption among SMEs while there is heterogeneity between service based and non-service based industries.

Purpose Health-care knowledge is dispersed among different departments in a health care organization, which makes it difficult at times to provide quality care services to patients. Therefore, this study aims to identify the main challenges in adopting health information technology (HIT). Design/methodology/approach This study surveyed 148 stakeholders in 4 key categories [patients, health-care providers, United Arab Emirates (UAE) citizens and foresight experts] to identify the challenges they face in adopting health care technologies. Responses were analyzed using exploratory (EFA) and confirmatory factor analysis (CFA). Findings EFA revealed four key latent factors predicting resistance to HIT adoption, namely, organizational strategy (ORGS); technical barriers; readiness for big data and the internet of things (IoT); and orientation (ORI). ORGS accounted for the greatest amount of variance. CFA indicated that readiness for big data and the IoT was only moderately correlated with HIT adoption, but the other three factors were strongly correlated. Specific items relating to cost, the effectiveness and usability of the technology and the organization were strongly correlated with HIT adoption. These results indicate that, in addition to financial considerations, effective HIT adoption requires ensuring that technologies will be easy to implement to ensure their long-term use. Research limitations/implications The results indicate that readiness for big data and the IoT-related infrastructure poses a challenge to HIT adoption in the UAE context. Respondents believed that the infrastructure of big data can be helpful in more efficiently storing and sharing health-care information. On the technological side, respondents felt that they may experience a steep learning curve. Regarding ORI, stakeholders expected many more such initiatives from health-care providers to make it more knowledge-specific and proactive. Practical implications This study has implications for knowledge management in the health -care sector for information technologies. The HIT can help firms in creating a knowledge eco-system, which is not possible in a dispersed knowledge environment. The utilization of the knowledge base that emerged from the practices and data can help the health care sector to set new standards of information flow and other clinical services such as monitoring the self-health condition. The HIT can further influence the actions of the pharmaceutical and medical device industry. Originality/value This paper highlights the challenges in HIT adoption and the most prominent factors. The conceptual model was empirically tested after the collection of primary data from the UAE using stakeholder theory.

Strategic consensus can be defined as agreement on strategy content and process across all levels of an organisation. Although strategic consensus is considered a major factor for the success of an...

This article originally advances the field of organizational whistleblowing by empirically investigating the suitability of the four elements of the fraud diamond as a means to understand the intention to disclose wrongdoing through virtual channels. This article also makes a contribution on the theme of whistleblowing as it relates to customers, an under-studied, however, relevant stakeholder in this field. The main findings of the article are as follows: (a) the four elements of the fraud diamond as they relate to whistleblowing—a combination of pressure, financial incentive, opportunity and rationalization, and capability—can explain the intentions behind customer reports of wrongdoing; (b) online social media channels are customers’ preferred means of whistleblowing; (c) the elements of opportunity and capability are strongly correlated with the use of social media as a method of disclosing wrongdoing; and (d) virtual channels can be useful for whistleblowers in order to avoid potential retaliation. Unique managerial and academic implications of these research findings are also discussed, extending the layers of knowledge on whistleblowing in organizations.

Operational excellence refers to a mixed management structure that enhances the productivity of an industry by exercising the best practices and efforts for continuous improvement. In order to achieve sustainability, operational excellence initiatives are practiced by different organizations. The intent is to investigate how to perform the practices of operational excellence towards sustainability in industries. In the existing literature, some studies investigated key performance indicators (KPIs) for other domains that are not readily applicable in the background of an emerging economy, principally for the leather products industry. To fulfill these research gaps, this study contributes to the operational excellence literature by recognizing the KPIs of operational excellence towards sustainability by examining the peer‐reviewed scientific articles and through expert's suggestions. The identified KPIs are segregated into six dominant categories and 27 sub‐KPIs in the field of leather products industry. Further, the prioritization of the KPIs is established by adopting the best‐worst method (BWM), which involves simple pairwise comparison matrices compared with other multicriteria decision making techniques. The findings indicate that the KPIs under the “Management” category are at the highest priority. It is anticipated that the results originated from the study will support the expert's to appropriately recognize the significant KPIs and drop insignificant KPIs for successful operational excellence towards sustainability practices in the supply chain of the emerging economy.

PurposeThe emergence the fourth industrial revolution, known as well as industry 4.0, and its applications in the manufacturing sector ushered a new era for the business entities. It not only promises enhancement in operational efficiency but also magnify sustainable operations practices. This current paper provides a thorough bibliometric and network analysis of more than 600 articles highlighting the benefits in favor of the sustainability dimension in the industry 4.0 paradigm.Design/methodology/approachThe analysis begins by identifying over 1,000 published articles in Scopus, which were then refined to works of proven influence and those authored by influential researchers. Using rigorous bibliometric software, established and emergent research clusters were identified for intellectual network analysis, identification of key research topics, interrelations and collaboration patterns.FindingsThis bibliometric analysis of the field helps graphically to illustrate the publications evolution over time and identify areas of current research interests and potential directions for future research. The findings provide a robust roadmap for mapping the research territory in the field of industry 4.0 and sustainability.Originality/valueAs the literature on sustainability and industry 4.0 expands, reviews capable of systematizing the main trends and topics of this research field are relevant.

Both business and policymakers’ agendas have been dominated by a debate on the lack of an integrated approach to measure the sustainability level of supply chains. To help in overcoming this crucia...

The purpose of this article is to shed light on how the blockchain technology can lead to the creation of new sustainable business models (SBMs). The literature highlights the need to merge the sustainability perspective into business models, creating new SBMs. Using a case study methodology, the paper investigates how the blockchain can foster the creation of SBMs, thus exploring the following Research Question (RQ): How can blockchain facilitate the development of new SBM? The case represents an example of an SBM merging more theoretical definitions. The unique features of the blockchain foster inclusivity even in traditional sectors, allowing widespread distribution of the benefits for the community with a long‐term orientation. Consequently, our study provides systematized evidence of how the blockchain can foster financial and social sustainability. This manuscript adds to the state‐of‐the‐art literature on the application of emerging technologies to organizational sustainability by shedding light on real business case evidence.

Many hospitals have achieved high levels of lean performance only to lose it later on. This research develops a theoretical understanding of how organisations can sustain lean in healthcare, throug...

Anchored in the resource‐based view theory, the objective of this research is to empirically analyse the behavioural factors affecting the green supply chain management (GCSM) performance in a fast‐growing emerging economy by taking an empirical data set of 101 responses from personnel in the mining sector. Behavioural factors in green supply chains are still a critical challenge—not yet a well‐explored academic subject—when the focus is on the mining industry of emerging economies like India; the lack of studies in this field could be a factor preventing the Indian mining industry becoming more green. In terms of methodology, original survey data were processed through AMOS 4.0, adopted for assessing the causal connection among the six constructs, that is, top management support, teamwork, workplace culture, resistance to change, green innovation, and green motivation. We further explore the input from the human side of GCSM by highlighting that top management support and green motivation are the most crucial behavioural factors that influence GCSM in the Indian mining sector. The study will be helpful for mining companies because it will enable them to identify the areas that require their attention for enhancing GCSM performance related to behavioural aspects.

Purpose Green human resource management (HRM) has been considered to be a vitally important mechanism for companies to move towards a sustainable organization. By adopting the Ability-Motivation-Opportunity as the underpinning theory, the purpose of this paper is to identify the factors that facilitate the adoption of Green HRM in Malaysia. Design/methodology/approach A qualitative exploratory approach research was adopted in this study. The required data for this study were collected using semi-structured face-to-face interviews with human resources directors and managers from four large manufacturing companies in Malaysia. The data collected was then reorganized into four themes. Findings Based on the interview, four key factors that influence the adoption of Green HRM include stakeholder pressures, relative advantage, which means the perceived benefits from implementing Green HRM, top management commitment and green intellectual capital, which means the intellectual capital incorporating green innovation or environmental management. Surprisingly, among the three dimensions of green intellectual capital, only green human capital and green structural capital were greatly discussed by the human resources directors and managers, while the role of green relational capital on the adoption of Green HRM was hardly observed. Originality/value Research studies on Green HRM in Malaysia are scarce. The originality of this paper lies in its exploration of Green HRM in an environmental sensitive sector and the insight it provides to academics and practitioners involved in the manufacturing sector. Although research findings cannot be generalized, they can be used as insights for both academics and end-users in emerging economies.

Purpose Drawing on the ability–motivation–opportunity theory applied to the greening of service industries, this paper aims to analyze the extent to which green human resource management plays a role in the adoption of eco-efficiency principles in the financial sector. Environmental knowledge management represents one of the key green human resource management components. Design/methodology/approach This study conducted a survey with 178 employees working within one of the largest financial banks in Brazil, which has been investing in eco-efficiency for more than ten years. Findings On the basis of structural equation modelling, this study has provided the following findings: Among all factors taken into consideration in this study, only environmental training positively influences eco-efficiency; training may be suffering owing to barriers associated with empowerment and teamwork; the eco-efficiency program of the studied company would get benefits if it provided more autonomy to employees; and finally, the eco-efficiency program of the studied bank could be more effective if connected with green teams. Originality/value To date, this is the first work that relates – with empirical evidence from Brazil – GHRM and eco-efficiency in the financial service industry.

This article makes a case for the importance of exploring patterns in the relationship between the adoption of lean manufacturing practices and business performance. This relationship has been described as ambiguous, because it has variously appeared to be positive, insignificant, and negative. Accordingly, this article tests this relationship for non-linearity and shows that it follows the S-Curve theory. A survey of manufacturing companies in an industrial cluster in Brazil was undertaken. This region faces infrastructural challenges, such as geographic distance between purchasers and suppliers and a shortage of skilled Labour. Despite the conditions, these companies have significantly improved their operational, financial, and environmental performance through the adoption of lean practices. Thus, this article contributes to the literature on lean manufacturing by: (a) furthering the debate on the relationship between lean practices and business performance, and testing its adherence to the S-curve theory by means of survey research; and (b) simultaneously testing operational, financial and environmental performance as a result of the adoption of lean manufacturing practices. As a consequence of the S-shaped relationship demonstrated, managers need to be aware of the presence of inertial and saturation points in the adoption of lean manufacturing practices, so they can correctly allocate resources for improving the adoption of lean practices.

Contemporary multi-tier supply chains are increasingly international, complex, and challenging for suppliers and focal companies. In addition to this, internal and external stakeholders, regulators, consumers and non-governmental organizations all now require firms to take responsibility for and action towards mitigating unsustainable practices and misconduct in their supply chains. In dealing with this complex supply chain context, quantitative modeling approaches are relevant in their ability to capture the complexity of problems in order to propose effective and sustainable solutions. The main objective of this study is to review selected literature on the effective management of sustainability in supply chains, and its attendant implications for multi-tier supply chain modeling problems. Previously published modeling research that may directly or indirectly provide lessons for multi-tier sustainable supply chains is investigated utilizing the Scopus database. After analyzing the relevant literature, we deliver the following contributions: (a) a systematization and classification of the selected papers; (b) a description of 16 research gaps that remain in the literature and that may be useful in expanding research efforts in this domain; (c) four lessons for both practitioners and managers dealing with sustainability in multi-tier supply chains; (d) an integrative framework which encapsulates key areas of focus to develop multi-tier sustainable supply chains. Implications for theory and practice are suggested, as well as limitations concerning the scope of this systematic review.

Academic leaders in management from all over the world—including recent calls by the Academy of Management Shaw (Academy of Management Journal 60(3): 819–822, 2017)—have urged further research into the extent and use of questionable research practices (QRPs). In order to provide empirical evidence on the topic of QRPs, this work presents two linked studies. Study 1 determines the level of use of QRPs based on self-admission rates and estimated prevalence among business scholars in Indonesia. It was determined that if the level of QRP use identified in Study 1 was quite high, Study 2 would be conducted to follow-up on this result, and this was indeed the case. Study 2 examines the factors that encourage and discourage the use of QRPs in the sample analyzed. The main research findings are as follows: (a) in Study 1, we found the self-admission rates and estimated prevalence of business scholars’ involvement in QRPs to be quite high when compared with studies conducted in other countries and (b) in Study 2, we found pressure for publication from universities, fear of rejection of manuscripts, meeting the expectations of reviewers, and available rewards to be the main reasons for the use of QRPs in Indonesia, whereas (c) formal sanctions and prevention efforts are factors that discourage QRPs. Recommendations for stakeholders (in this case, reviewers, editors, funders, supervisors, chancellors and others) are also provided in order to reduce the use of QRPs.

This study proposes a decision framework based on industry 4.0 initiatives within circular economy implementation to evaluate and select sustainable suppliers. In this context, sustainable supplier selection, industry 4.0, and circular economy have emerged as key topics of the contemporary operations management debate. The mix method approach of combining literature review and industrial expert’s inputs was adopted to identify four main categories and twenty-one sub-categories relevant to the supplier selection decision. A multi-criteria decision-making support tool composed of the ‘best-worst method’ (BWM) and VIKOR (VlseKriterijumska Optimizacija I Kompromisno Resenje) was applied to aid in the evaluation and selection of a sustainable supplier in Pakistan’s textile manufacturing company. The BWM approach was first applied to determine the relative importance weights, and then, VIKOR used to rank the suppliers. The findings of the study suggest that, the Pakistan’s textile manufacturing company places much emphasis and importance on “Technological and Infrastructure (TI)” with weight of 0.356 and “a positive organizational culture towards implementation of industry 4.0 and circular economy initiatives” (OG3) with global weight of 0.139 when embarking on such decisions, and ranked supplier 2 as the top sustainable supplier. Managerial and post-selection benchmarking negotiations and future research directions are also introduced.

PurposeThe aim of this study is to identify and prioritize a list of key digitization enablers that can improve supply chain management (SCM). SCM is an important driver for organization's competitive advantage. The fierce competition in the market has forced companies to look the past conventional decision-making process, which is based on intuition and previous experience. The swift evolution of information technologies (ITs) and digitization tools has changed the scenario for many industries, including those involved in SCM.Design/methodology/approachThe Best Worst Method (BWM) has been applied to evaluate, rank and prioritize the key digitization and IT enablers beneficial for the improvement of SC performance. The study also used additive value function to rank the organizations on their SC performance with respect to digitization enablers.FindingsThe total of 25 key enablers have been identified and ranked. The results revealed that “big data/data science skills”, “tracking and localization of products” and “appropriate and feasibility study for aiding the selection and adoption of big data technologies and techniques ” are the top three digitization and IT enablers that organizations need to focus much in order to improve their SC performance. The study also ranked the SC performance of the organizations based on digitization enablers.Practical implicationsThe findings of this study will help the organizations to focus on certain digitization technologies in order to improve their SC performance. This study also provides an original framework for organizations to rank the key digitization enablers according to enablers relevant in their context and also to compare their performance with their counterparts.Originality/valueThis study seems to be the first of its kind in which 25 digitization enablers categorized in four main categories are ranked using a multi-criteria decision-making (MCDM) tool. This study is also first of its kind in ranking the organizations in their SC performance based on weights/ranks of digitization enablers.

Purpose The authors originally explore the factors for blockchain technology (BCT) adoption in agricultural supply chains (ASCs) to enhance circularity and understand the dependencies, hierarchical structure and causalities between these factors. Design/methodology/approach Based on an extant literature review and expert opinion, the present study identified ten enablers for adopting BCT to leverage the circular economy (CE) practices in the ASCs. Then, using an integrated interpretive structural modeling and decision-making trial and evaluation laboratory (ISM-DEMATEL) approach, hierarchical and cause–effect relationships are established. Findings It was observed that traceability is the most prominent enabler from the CE perspective in ASCs. However, traceability, being a net effect enabler, will be realized through the achievement of other cause enablers, such as seamless connectivity and information flow and decentralized and distributed ledger technology. The authors also propose a 12 Rs framework for enhancing circularity in ASC operations. Research limitations/implications The paper identifies enablers to BCT adoption that will enhance circularity in ASC operations. The ISM hierarchical model is based on the driving and dependence powers of the enablers, and DEMATEL aids in identifying causal relationships among the enablers. Practical implications The study's findings and proposed 12 Rs framework may help the practitioners and policymakers devise effective BCT implementation strategies in ASCs, thereby empowering sustainability and circularity. Originality/value This study enriches the literature by identifying and modeling enablers for BCT adoption in ASCs. The study also proposes a new 12 Rs framework to help enhance ASC circularity.

This work is framed by the search for sustainable supply chain success through new approaches of operational excellence. By applying certain characteristics of Upper Echelons Theory in the context of the circular economy, this study analyzes critical success factors for the adoption of the circular economy using focal companies selected from both emerging (Brazil) and mature (Scotland) economies. Thus, this study relates to the maturity level of circular economy adoption, how well companies manage critical success factors, and the influence of selected characteristics of firms’ upper echelons in promoting the circular economy. After conducting two exploratory case studies in Brazil and Scotland, as well as exploring the suitability of four research propositions, this work suggests that: (i) among the firms studied, companies that are more proactive towards the circular economy also demonstrate better management of critical success factors; (ii) based on these cases, companies that are less proactive in terms of the circular economy tend to face greater challenges and tensions due to unmanaged critical success factors; (iii) among the companies studied, those that are most proactive in terms of the circular economy tend to have top management who are more supportive of sustainability; (iv) certain top management characteristics in the companies studied, such as formal sustainability education and understanding of national sustainability strategy, are revealed to be relevant to the adoption of circular economy initiatives; and finally, (v) while our study shows that the theory behind the circular economy and critical success factors for promoting circular production systems have been developing separately, the integration of these important topical issues currently remains scarce.

Made available in DSpace on 2019-10-06T15:26:20Z (GMT). No. of bitstreams: 0 Previous issue date: 2018-01-01 Purpose: The purpose of this paper is to identify the contributions of information systems (IS) for the evolutionary process of corporate environmental management by highlighting implications for big data research. Design/methodology/approach: The authors conducted two case studies with Brazilian enterprises certified by ISO 14001, by conducting interviews, document analysis and direct observation. Implications for a research agenda on big data are also presented. Findings: As results, the authors present the identification of the main contributions of IS for the evolution of environmental management in the studied cases. The authors found that advanced stage regarding IS may be considered a factor that implies a more effective environmental management. Originality/value: The main contribution of this research consists of the presentation of a framework that identifies the support of IS for corporate environmental practices. By confirming the relation between IS and maturity levels of environmental management, the authors highlight that application of big data has the potential of boosting the relation between IS and corporate environmental management. Department of Production Engineering Sao Paulo State University (UNESP) Montpellier Business School Montpellier Research in Management Business School University of São Paulo Faculty of Industrial Management Universiti Malaysia Pahang Management Department Bina Nusantara University Department of Production Engineering Sao Paulo State University (UNESP)

Made available in DSpace on 2019-10-06T15:45:11Z (GMT). No. of bitstreams: 0 Previous issue date: 2019-09-01 Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) This article analyses the effects of economic crises on the relationship between environmental practices, environmental performance and business performance. Six hypotheses are tested via survey responses from firms located in Brazil – a country that has recently faced a serious economic crisis. The data were analysed using PLS path-modelling (PLS-PM). The findings are discussed through the theoretical lenses of contingency theory and dynamic capabilities theory. We provide evidence that the aftermath of the recent economic crisis has significantly weakened the relationship between environmental practices, environmental performance and business performance among Brazilian firms. However, environmental practices that are linked to firms' strategy and have dynamic capability characteristics can still improve business performance, even under economic contingencies, as the win-win characteristics of these practices remain even in times of economic crisis. Firms may benefit from the awareness that even in difficult times, environmental practices continue to support business performance. The article extends the understanding of the ‘win-win situation’ regarding a market environment facing an economic crisis. The originality of this study, to the best of our knowledge, is that it is the first study to employ this theoretical and methodological approach to deal with this key societal and economic subject. UNESP-Sao Paulo State University, Av. Eng. Luiz Edmundo C. Coube 14-01 Montpellier Business School, 2300 Avenue des Moulins Department of Accounting STIE Bank BPD Jateng, Jl. Pemuda No 4 A UNESP-Sao Paulo State University, Av. Eng. Luiz Edmundo C. Coube 14-01

Purpose Circular economy is an emerging concept which requires insights from a variety of disciplines, especially from sustainable operations management. Therefore, the purpose of this paper is to verify how formal and informal instruments of governance influence the induction of green practices in a green network located in Brazil, with implications for the circular economy. Design/methodology/approach Based on a review of the supply chain (SC), green supply chain management, and governance literature, proposals are made regarding the influence of governance instruments in inducing green practices. To investigate these propositions, a qualitative research was conducted using a single exemplary case study of a cosmetics supply network. Findings The authors present original research findings which have both expected and unexpected implications for the circular economy, due to the fact that the data analysis showed that the formal (contracts and environmental norms) and informal (trust and cooperation) instruments of governance positively influence the induction of green practices within the supply network. Originality/value This study contributes to supply network and governance theory by providing insights for better understanding of how governance instruments can induce green practices in a supply network, and it provides practical implications for SC managers, by showing the importance of considering different governance instruments. Implications for the circular economy are made.

Green human resource management (HRM) practices can help organizations align their business strategies with the environment. Anchored in the resource-based view of the firm, this study examines the influence of green HRM practices on sustainability using cross-sectional data obtained from 112 large manufacturing firms in Malaysia. The results show that green recruitment and green training have positive effects on sustainability. However, green analysis and job description, green selection, green performance assessment, and green reward were not found to have any significant influence on sustainability. The model presented in this paper offers useful insights into the positive role of green HRM in the sustainability of manufacturing firms, and as previous studies exploring the link between green HRM and sustainability using empirical data from Malaysian manufacturing firms are scarce, this research is of significant importance for scholars and practitioners. The scope of this study focuses on emerging economies with a limited number of variables that are contextual and specific to the Malaysian economy. Future research could explore the relationship between green HRM and other variables that may contribute to the present framework in other contexts. Future studies may also consider each dimension of green HRM, or indeed other elements of green HRM, in relation to the different aspects of sustainability. © 2019 John Wiley & Sons, Ltd and ERP Environment

This work makes the case for the integration of the circular economy (CE) and large-scale data (LD), also known as big data. The paper is one of the first to integrate conceptual and practical trends regarding: (a) the ReSOLVE based models of the circular economy; (b) key stakeholders roles in pursuing a more sustainable society; and (c) the volume, velocity, variety, and veracity (4V's) of large-scale data (LD) management. This study's contributions include: (1) introducing a new integrative framework to enhance the understanding of the CE-LD nexus; (2) a relational matrix which illustrates the complexity of large-scale data and stakeholders management; and (3) a research agenda, with clear research propositions and future research direction. The proposed CE-LD integrative framework provides socio-technical insights for academics, practitioners, managers, and policy decision-makers.

Purpose The purpose of this paper is to analyse the relationship between top management commitment, corporate social responsibility (CSR) and green human resource management (GHRM). Design/methodology/approach A self-administered questionnaire was adopted to perform a systematic collection of data from manufacturing and service organisations in Malaysia. The partial least squares method was used for the conceptual framework of the study. Findings The observed findings indicate a significant positive relationship between top management commitment and CSR, as well all dimensions of GHRM. However, counterintuitively, the relationship between CSR and GHRM was found not to be as significant as expected (except for CSR and green analysis/job description), which can be explained through the emerging perspective that CSR and HRM should be linked. Research limitations/implications The findings provide insights as to the nature of GHRM and how it is affected by CSR and top management commitment in an emerging economy – in this particular study, Malaysia. Moreover, the observed results highlight the crucial importance of top management commitment in implementing GHRM practices and CSR efficiently in order to create positive environmental performance. Originality/value The authors believe that, to date, no study has explored the links between top management commitment, CSR and GHRM using empirical data from Malaysia, as well as that this research is an important emerging topic for researchers, academicians and practitioners.

Despite the important contribution made by green human resource management (GHRM) towards organizational citizenship behavior for the environment (OCBE), few published studies have investigated this significant contemporary topic in the hospitality industry, which constitutes a major gap in the literature on the greening of the hospitality industry. Drawing on Ability-Motivation-Opportunity theory, this study develops and tests direct and interactive effects of GHRM practices on OCBE. A mixed methodology is applied, with a survey of 203 employees working in 4–5 star hotels being conducted first to test six hypotheses, followed by qualitative research into two specific cases. The results indicate a mixture of expected and unexpected findings, including: (i) the direct effects of GHRM practices on OCBE; (ii) the interaction of three GHRM practices (training, performance management and employee involvement), which can enhance employees' voluntary green behavior, dependent on the level of green performance management and green employee involvement; and (iii) that green training is seen as a key mechanism to boost employees’ voluntary green behavior. The originality of this manuscript is based on its status as one of the first mixed-methodology works on GHRM in the hospitality industry in an emerging economy.

Drawing on the theory of tensions of sustainability management, this original work aims at analysing tensions that emerged during the process of inserting sustainability at core processes of an important Brazilian university. Eleven interviews were conducted and analysed through the thematic categorisation and the Atlas ti software was used. A documental analysis was also carried out. The results suggested that: (a) there was a predominance of tensions originating from the organizational dimension; (b) the performance dimension was associated with the plurality of outcomes expected by stakeholders; (c) the existing asymmetry between the expectation of the subjects and the concrete results visualized in the Unisul University as contributed to the fact that the points of tension converged towards the performance dimension. And it challenged managers to find mechanisms to minimize the dilemmas and conflicts that emerged and to align the expectations of the different stakeholders of the Unisul Sustainable enterprise. Resumo Com base na teoria das tensões da gestão da sustentabilidade, este trabalho original tem como objetivo analisar as tensões que emergiram durante o processo de inserção da sustentabilidade nos principais processos de uma importante universidade brasileira. Onze entrevistas foram realizadas e analisadas através da categorização temática e uso do software Atlas-ti. Uma análise documental também foi realizada. Os resultados sugerem que: (a) houve predominância de tensões provenientes da dimensão organizacional; (b) a dimensão do desempenho está associada à pluralidade de resultados esperados pelas partes interessadas; (c) a assimetria existente entre a expectativa dos sujeitos e os resultados concretos visualizados na universidade Unisul contribuíram para o fato de que os pontos de tensão convergiram para a dimensão de desempenho; e desafiam os gerentes a encontrarem mecanismos para minimizar os dilemas e conflitos que emergem e alinharem as expectativas dos diferentes stakeholders da Unisul Sustentável.

In response to greater environmental awareness among stakeholders, companies have become increasingly interested in practices such as eco-innovation. Despite the expanding literature on eco-innovation, scholars have so far paid little attention to the study of eco-innovation and its impact on business sustainability, particularly considering the mediating effect of service innovation capability. To fill this research gap, this study extends the concepts of green business by investigating an original conceptual framework, which proposes that the capacity for service innovation has a mediating effect on the relationship between sustainable organizational performance and environmental innovation. This conceptual framework is subjected to empirical testing, implemented through a survey involving 95 Malaysian firms which use green technology. Data is collected through both postal and online questionnaires and analyzed through structural equation modeling using partial least squares. Respondents for this paper were identified using the directories of MyHijau (2013) and the Malaysia External Trade Development Corporation, 2014. The results suggest that: (1) eco-innovations unlock better sustainable performance; (2) service innovation capability has a partially significant positive mediating effect; (3) service innovation capability ultimately benefits companies by allowing them to differentiate through an emphasis on value creation; (4) service capability can also act as a business strategy to create barriers to new entry by competitors. Thus, eco-innovation and service innovation capability tend to represent significant intangible resources and enable an organization to achieve long-term objectives, competitive advantage and business sustainability. To date, this is the first study relating eco-innovation, service innovation capability and sustainability performance in the Malaysian corporate context and using a specific sample of companies that make use of green technologies. © 2018 Elsevier B.V.

The purpose of this study is to enrich the existing state-of-the-art literature on the impact of big data on business growth by examining how dozens of organizational theories can be applied to enhance the understanding of the effects of big data on organizational performance. While the majority of management disciplines have had research dedicated to the conceptual discussion of how to link a variety of organizational theories to empirically quantified research topics, the body of research into big data so far lacks an academic work capable of systematising the organizational theories supporting big data domain. The three main contributions of this work are: (a) it addresses the application of dozens of organizational theories to big data research; (b) it offers a research agenda on how to link organizational theories to empirical research in big data; and (c) it foresees promising linkages between organizational theories and the effects of big data on organizational performance, with the aim of contributing to further research in this field. This work concludes by presenting implications for researchers and managers, and by highlighting intrinsic limitations of the research.

The Metal Finishing Industry (MFI) use water and several chemicals in its production chain, which generatesboth liquid and solid hazardous waste. The present study evaluatesthe economic and environmental advantages of implementing cleaner production (CP) in a Brazilian MFI specialized in chrome and zinc. For the economic assessment, we adopted the measures of return on investment and internal rate of return. In order to measure the environmental impact, we used the Mass Intensity Factor. A case study methodology was adopted, with datacollectedthrough observation and semi-structured interviews. The findings indicate that the adoption of CPin this sector encourages the deployment of a Rising Cascades System in Counterflow (RCSC) to minimize water consumption through the reuse and segregation of hazardous solid waste (sludge). The sludge generated may be sold as a byproduct for the production of ceramics. We identifiedopportunities to reduce costs by minimizing waste, although this does require investment. However, the return on such investments mayenable the implementation of CP. The reduction in environmental impact on the ecosystem was significant, with large reductions in hazardous components contained in the sludge being dumped in the environment. The results may guide the development of public policies in Brazil, particularly in the adoption of CP in MFI to disseminate environmental education and increase governmental control.

Corporate social responsibility (CSR) is gaining popularity among researchers and practitioners due to its strong influence on the global market. Recently, the decision-makers of footwear companies have given special attention on CSR issues due to increased stakeholders' awareness on social and environmental issues. In this study, the fuzzy analytical hierarchy process (FAHP) has been used to identify and evaluate drivers to CSR-based sourcing in the context of the footwear industry of Bangladesh. A total of 20 drivers are identified through a literature review and experts’ opinions. The results indicate that financial drivers are paramount toward CSR-based sourcing into existing supply chains followed by environmental drivers. This study offers some managerial implications that may assist companies to incorporate CSR-based sourcing into existing supply chains. The identified drivers may guide footwear companies in strategic planning to create a sustainable business structure in the competitive market.

Goal: Although card-based systems are a mature topic in literature, studies have focused mainly on how to optimize parameter of each system. The influential of human factors in the implementation of those systems have rarely been evaluated. Therefore, this study aims to understand what are the critical soft factors for a successful card-based systems implementation. Design / Methodology / Approach: A multi-method study is used in this research, combining systematic literature review, longitudinal case study, content analysis, interviews with experts and validations with two different groups. Results: The paper proposes a list of 15 soft factors critical to a successful implementation of card-based systems categorized in a “house framework” according to the level of analysis each factor is included. Limitations of the investigation: A single case study, although longitudinal, was conducted to proposed the list of factors. Therefore, further studies should be conducted to adapt the list to other organizations and contexts. Practical implications: Following the proposed list of factors, managers can increase the success in implementing a card-based system in their organizations. Originality / Value: This study combines different research methods in a unique way, since in the researchers' view, an individual method was not sufficient to answer the proposed research question. Moreover, the case study reported a failure implementation of a card-based system, a rare addition to literature which mainly presented success cases.