Search

The article presents information on the right to collective bargaining with respect to the decision of the Supreme Court of the country on the court cases Health Services and Support-Facilities Subsector Bargaining Ass'n v. British Columbia and Ontario (Attorney General) v. Fraser. The decision of the Supreme Court was based on the Agriculture Employees Protection Act of Canada.

Business conduct is increasingly scrutinized under the lenses of enterprise sustainability, corporate social responsibility, and risk management. Enterprise sustainability requires managers to engage in management techniques that mitigate risks to the enterprise, in some cases by shifting risk to other parties. Some techniques shift risk in ways that erode the economic sustainability of the customer base and thereby threaten the sustainability of the enterprise. Enterprise sustainability should include minimizing the adverse impacts of business conduct on customers, particularly consumer customers. A business enterprise that aligns its business interests with its customer interests will more readily achieve a sustainable business model. [ABSTRACT FROM AUTHOR]

Business schools are increasingly charged with the ethical education of business students even though there is no universal agreement on the parameters of this mandate. The author's institution has chosen a hybrid approach to teaching business ethics, including a dedicated business ethics course taught by faculty trained in ethical reasoning, an integration of ethics across the business school curriculum, and a course with special emphasis on ethics - the business law course. This article explains how the special emphasis course, Business law and Ethics, fits within the hybrid scheme and assesses its success in helping students engage in ethical decision making. [ABSTRACT FROM AUTHOR]

Discusses the role of liberal arts education in teaching international business law in the United States. Integration of the liberal arts and business programs; Pedagogical benefits of liberal arts education to business law students; Nature of the undergraduate course; Cultural and social issues in regulating international trade.

No abstract available for this article. [ABSTRACT FROM PUBLISHER]

The article presents the author's thoughts on addressing customers' unspoken needs, an idea that occurred to her when she was taking a course on quality function deployment (QFD). The article notes she discovered her unspoken need for the experience of drinking a cup of cappuccino coffee. The article also notes the Kano model developed by management educator Noriake Kano for understanding customer needs and customer satisfaction.