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The present work reviews the current knowledge about violence, bullying and sexual harassment in the tourism and hospitality industry. It indicates the high prevalence of these aggressive behaviours, and identifies structural reasons, insufficient managerial skills and/or common beliefs as their causes. The negative impacts of bullying, violence and sexual harassment on employees include intentions to leave and psychological upset. These personal negative feelings and attitudes contribute to negative organizational performance indicators, such as high staff turnover rate and low profitability. In addition, the high prevalence of violence creates a negative image for the tourism and hospitality industry in general. The review shows that intervention plans are scattered in aims and time frames, focus mainly on managerial policies, and almost completely overlook immediate actions as well as guest violence. Given its importance, the low number of appropriate intervention tools, policies and agendas clearly suggests the urgent need for more research. The final section of the work provides an overview of three core themes that can potentially contribute to the development of an effective intervention agenda, namely, corporate social responsibility, social media and comparisons to other sectors. [ABSTRACT FROM AUTHOR]

This research note presents a new tool for analysing the benefits of landscapes for visitors and tourists using the Cultural Ecosystems Services (CES) framework as defined by the Millennium Ecosystem Assessment (MEA) in 2005. The authors reflect on the challenges of defining Cultural Ecosystem Services and interpreting and translating these categorisations for the purposes of questionnaire research. Previous studies had noted the difficulties inherent in capturing many of the intangible elements inherent in the CES terminology. Familiarisation with CES categories arguably affords new opportunities to bring together many of the disparate elements which have often been managed independently in landscape and tourism studies (e.g. cultural and intangible heritage, eco-systems, socio-cultural impacts of tourism and community-based tourism). A questionnaire was designed consisting of nineteen statements which related closely to the CES categorisations. It was translated into eight languages and distributed in autumn 2015 to visitors in Belgium, Germany, Greece, Hungary, Israel, Macedonia, Netherlands and Poland in six different kinds of landscape: forest, mountains, lakeside, seaside, mountains, desert and a combination of nature and manmade. In total, 876 valid questionnaires were obtained and were proven statistically to make a useful contribution to the field of CES research, landscapes and tourism studies. [ABSTRACT FROM PUBLISHER]

ABSTRACT The paper examines the family vacation phenomenon by comparing parents on vacation ( n = 203) with parents during daily life ( n = 246) in terms of two psychological constructs: regulatory focus and parenting style. Results revealed that parents in both samples were similar in their 'regulatory focus of promotion' (need for challenges) and 'parenting styles' (permissive and authoritarian), but parents on vacation scored lower on both need for security ('regulatory focus of prevention') and authoritative 'parenting style'. The findings suggest that parents, especially mothers, view family vacation as an opportunity to relax and release parental control. The findings' theoretical and practical implications are discussed. Copyright © 2012 John Wiley & Sons, Ltd. [ABSTRACT FROM AUTHOR]