Search

The shoe laundry business is one type of MSMEs in the fashion sector which is included in the creative service industry. The demand for the shoe laundry business is increasing, especially for students, workers as well as busy housewives. Shoe laundry services are an alternative to save time and energy. To be able to maintain existence in achieving the goals of a business unit, a development strategy needs to be done. This study aims to identify internal and external factors, analyze the factors that influence the Step'nShu laundry development strategy and determine the formulation of a development strategy. The sampling technique was using purposive sampling method. The number of respondents was 5 respondents who are owners, employees, fashion experts. The research was conducted using the key success factor analysis tool, IFE, EFE to analyze internal and external factors of the Step'nShu Laundry Shoes, IE matrix to see where Step'nShu's position, SWOT to map alternative strategies and QSPM to formulate strategic priorities. Based on the research results, The strategy formulation results from the SWOT analysis resulted in eight alternative strategies, namely utilizing social media and education about shoe laundry, clarifying the positioning of the Step'nShu Laundry Shoes, more active and consistent promotion, better employee recruitment, studying competition with similar services, holding events regarding socialization of shoe hygiene, using the latest shoe washing technology tools and planning to open new branches. The QSPM analysis produces the main priority strategy, namely promotions that are carried out more actively and consistently. Keywords: development strategy, EFE, IFE, SWOT, QSPM.

The purpose of this research is to measure how the state of compensation and work discipline in the trade business sector in West Java at the time of COVID 19 and its impact on their business performance. With the results of this research, it is hoped that it can serve as a barometer of the general economy and in particular the trade sector when COVID 19 is running, especially its contribution to the performance of this business institution. Data were collected using google form from 40 respondents who were obtained randomly from businesses that specialized in trade, both medium and large. The data obtained were tested with validity, reliability, classical assumption test, and data normality. Meanwhile, to determine the value of the contribution of compensation and work discipline on the performance of the business unit used descriptive analysis and verification assisted by SPSS version 25 software. The results of data processing show that all data after being tested are valid, reliable, multicollinear does not occur, heteroscedasticity and are normally distributed. The condition of the compensation owned by this business actor is only in good condition, the condition of work discipline shows very good and their performance illustrates the very high contribution of compensation to small performance and from large work discipline, as a whole of the two variables studied showed a large contribution. All contributions, both partial and simultaneous, are significant. The results of this research can be concluded that the conditions of compensation, work discipline and business performance during COVID 19 were not the same, both partially and simultaneously and all contributions had a fairly large and significant grade. © 2021 Karadeniz Technical University. All rights reserved.

PurposeThis study aims to offer and validate an integrated marketing capability-product innovations framework. Particularly, it aims to examine the role of adaptive marketing capability in enabling market ambidexterity and incremental as well as radical product innovation. Also it intends to investigate the moderating role of transformational leadership between adaptive marketing capability and market ambidexterity.Design/methodology/approachManufacturing firms in Pakistan, an emerging economy, are taken as the context for this study. A designed survey questionnaire is used for data collection. Partial least square technique is employed to empirically validate and test the hypothesized model with a sample of 192 manufacturing firms. Particularly, the two-stage approach in SmartPLS is used to validate measurement models, and structural equation modeling technique is used to test the proposed hypothesis.FindingsThe findings not only confirm that adaptive marketing capability is instrumental to both incremental and radical product innovations but also reveal that adaptive marketing capability serves an important antecedent to market ambidexterity shedding new lights on its mediating role in the relationship of adaptive marketing capability with incremental and radical product innovations. Moreover, the results find that the effectiveness of adaptive marketing capability to support market ambidexterity may involve a possible trade-off between exploitation and exploration when the leaders exhibit a low or high level of transformational leadership behavior.Originality/valueThis study contributes to outside-in strategic perspective and contextual ambidexterity literature by revealing the role of adaptive marketing capability as an important enabler of market ambidexterity which, in turn, allows the firm to simultaneously introduce incremental and radical product innovations. In this way, this study advances the current understanding of the antecedents and consequences of contextual ambidexterity. Also, this study provides insight into the types of capabilities needed for the firm's contextual and employees' behavioral adaptation to simultaneously manage exploitation and exploration within the same business unit which was lacking in the previous literature. Further, this study also offers a novel understanding of the conditional role of transformational leadership between adaptive marketing capability and market ambidexterity.

MDM is a trade cooperative business unit that supplies healthy food options for consumers around the Andalas University campus. So far, the selection of suppliers that provide supply goods to the stores is only based on the trust between both parties, which is the principle of mutual acquaintance and kinship. The problems that may arise from a process like this are the lack of the right supplier, unavailability of goods, relatively higher product prices, late delivery, and low-quality goods. Therefore, we need a GDSS that is capable of overcoming these problems. This GDSS helps in decision-making by determining the right supplier for each of the stores owned by the MDM Cooperative. The methods used are AHP, TOPSIS, and BORDA, involving six criteria and five tested alternatives. The AHP method is used to obtain the weight of each criterion taken from the pairwise comparison matrix. The TOPSIS method is used to determine which suppliers get priority for supply goods. Combining the AHP and TOPSIS methods can reduce the weaknesses of the TOPSIS itself by giving subjective weights. The use of the BORDA method can provide maximum results in selecting this supplier. This GDSS also involves three decision-making bodies: the head of the cooperative, the deputy, and the treasurer. The results of this prototype can show the best alternative selected based on the ranking method.

The General Electric Company (GE) is considerably assessed as one of the world’s most successful corporations in the 20th Century. GE is a huge multinational conglomerate with one of the most highly innovative business units/divisions in the world. Due to the vast majority of GE’s products and services, a critical strategic analysis forecast of one of the conglomerate’s eight business units – Oil and Gas is presented for a conceptual review. The paper details how these Strategic Business Units (SBUs) explored the efficiency and market focus of their business portfolio through diversification, innovation, and acquisition. Resource allocation and value chain analysis of the SBU was conducted to determine the certainty of the company’s competitive edge. The portfolio of the SBU; oilfield services, oilfield equipment, turbomachinery, and process & digital solutions were reviewed using the Boston consulting group (BCG) matrix while the Ansoff matrix was employed to analyze and predict the company for sustainable future growth and divestment. In 2017, the synergy between these SBU and Baker Hughes to deliver a full-stream integrated oilfield portfolio revealed a strong and enhanced competitive advantage of the SBU across the global oil and gas industry, however, the analysis of the company shows that the SBU still experiences underperformance in the stock market.

Objective: This study aims to analyze customer behavior in the decision to buy self-medicated service products and their effect on customer satisfaction at Kimia Farma Pharmacy, Bekasi Business Unit. Methods: This research uses a quantitative study approach with a descriptive design. Samples or respondents totaled 312 people. Data collection was carried out by means of interviews and agency documents. Results: The results showed that the respondents' knowledge, attitudes and actions in self-medicated service products had quite good results. Respondents who have knowledge of self-medicated service products are 54.225%, 67% of respondents have good attitudes and 61% of actions. The results of data analysis show that the influence of customer behavior in the decision to buy self-medicated service products on customer satisfaction is 0.410 or the power of influence is 41.0%, the rest is influenced by other factors. While the influence of customer behavior on the decision to buy self-medicated service products is 0.347 or 34.7%, the rest is influenced by other factors. Conclusion: Customer satisfaction is quite high which illustrates that Kimia Farma Pharmacy Bekasi Business Unit has tried to fulfill customer desires by providing adequate service.

Earnings Management is the action of a manager by presenting reports that increase or decrease profit for the current period of the business unit for which is responsible, without causing an increase or decrease in the unit's long-term economic profitability. The purpose of this study was to examine the effect of information asymmetry, Company Size and Management ownership of Earnings Management in various industry sector companies listed on the Indonesia Stock Exchange 2017-2019. The sample used in this study consisted of 93 samples of various industrial, basic and chemical sector companies listed on the Indonesia Stock Exchange during the 2017- 2019 periods. The sample was selected using purposive sampling method. Earnings management is proxied by Discretionary Accrual using the Modified Jones Model. The data analysis method used in this research is multiple linear regression analysis. The results showed that information asymmetry has an effect on earnings management, firm size has no effect on earnings management, and management ownership has no effect on earnings management. The results of this study also prove that simultaneously information asymmetry, firm size and managerial ownership have an effect on earnings management

This article substantiates the importance of rational use of natural resources, shows the relationship be-tween environmental safety and traditional economic growth, and also argues the importance of strengthening environmental protection to increase the competitiveness of both individual enterprises and the region as a whole.

The main aim of the publication is to present new financing methods and ICT, but from the perspective of logistics startups. The literature review motivated us to conduct research related to this subject, as there is a noticeable research gap, the filling of which should be the goal of various futures studies. With this in mind, the essence of logistics was presented with its development directions and the subject of logistics startups. In addition, the work shows main capital sources that can be used when financing such startups. Initial Coin Offerings was also presented, however; showing their advantages and disadvantages, which can be considered very important in the financial management of every business unit, not just logistics startups. It was also mentioned that the legal status of tokens is often not ruled which causes a large number of uncertainties.

The assisting Village development program is an activity carried out by the Andalas University Community Service Organization to Help Nagari improve the community economy in nagari Sungai Kamuyang, Luak District, Lima Puluh Kota Regency. It was implemented to help the Sungai Kamuyang village solve problems that hinder Nagari development. The problem faced by Nagari Sungai Kamuyang is that the utilization of natural and other resources is not optimal so that the poverty rate in this village is still quite high. Meanwhile, BUMNag which has been operating since 2017 have not been able to contribute to the original income of the village and foster economic activities for poverty alleviation. The general objective of this activity is to increase the capacity of BUMNag Sungai Kamuyang in developing its business to support the achievement of an independent Nagari, while the specific objective will be to map out the overall management problems of BUMNag Sungai Kamuyang, identify potential and strategic business units that can be implemented, compile business plans. to these potential and strategic business units and conduct business training and mentoring (training and mentoring) for the Sungai Kamuyang BUMNag Management Team in order to strengthen their capacity as a professional business entity. The solution offered is to carry out activities to increase the capacity of BUMNag businesses so that BUMNag become village business entities that are able to contribute to the village government.

The object of research is the process of determining the strategic guidelines for mining enterprises. The strategic positions of Metinvest B. V. (Netherlands) are analyzed using the BCG Grows-Share Matrix. It is found that this is the limiting position between the «Children» and «Dogs» quadrants. The deteriorating market conditions are indicated. It is found that getting rid of strategic business units and main strategic areas of management in the portfolio is inappropriate given the effect of «currency dumping». It is determined that its use became possible in conditions of a fall in the exchange rate of the national currency in relation to the main currency of international settlement transactions. It is determined that out of the five key strategic areas of business of Metinvest B. V., represented by the main export markets to the countries of Central and Eastern Europe and Asia, the volume of sales of the company's products only to China has a growing trend. The conclusion about the stage of the life cycle «Growth» is made. It is revealed that for all four markets of Central and Eastern Europe, the general linear trend is downward, and these strategic economic zones are located in the «Cows» square. The role of the markets of Central and Eastern Europe in the portfolio of the analyzed company as generators of cash flow («donors»), which practically do not require additional funding, is formulated. It is proposed to invest funds received from the sale of iron ore products to the markets of Central and Eastern Europe in increasing supplies to China (position «Children»), which has the largest growth prospects in the company's portfolio. It is taken into account that for China, Ukrainian mining companies are not the main suppliers. The key economic indicators of the world leaders of the mining industry are predicted until 2025. It is proposed to take into account the global dynamics in the formation of strategic management of business activities of Ukrainian enterprises. This will allow to correctly prioritize and focus on achieving competitive advantages, at least at the regional level. The result of this research is the developed strategic guidelines for mining enterprises. The use of the developed strategic guidelines will allow to introduce a targeted approach to business management of mining enterprises, taking into account the relevant environmental conditions., Об’єктом дослідження є процес визначення стратегічних орієнтирів гірничодобувних підприємств. Визначені стратегічні позиції компанії Metinvest B.V. (Нідерланди) за матрицею BCG Grows-Share. Виявлено, що це граничне положення між квадрантами «Діти» та «Собаки». Вказано на погіршення кон'юнктури ринку. Встановлено, що позбуватися від стратегічних бізнес-одиниць і основних стратегічних зон господарювання в портфелі недоцільно з урахуванням ефекту «валютного демпінгу». Визначено, що його використання стало можливим в умовах падіння курсу національної валюти по відношенню до основної валюти міжнародних розрахункових операцій. Визначено, що з п’яти ключових стратегічних зон господарювання компанії Metinvest B.V., представлених основними експортними ринками збуту в країни Центральної та Східної Європи, та Азії, обсяги реалізації продукції компанії тільки в Китай мають зростаючий тренд. Зроблено висновок про стадію життєвого циклу «Ріст». Виявлено, що за всіма чотирма ринками Центральної та Східної Європи загальний лінійний тренд спадаючий, а дані стратегічні зони господарювання знаходяться в квадраті «Корови». Сформульовано роль ринків Центральної та Східної Європи в портфелі аналізованої компанії як генераторів грошового потоку («донорів»), які практично не потребують додаткового фінансування. Запропоновано грошові кошти, отримані від збуту залізорудної продукції на ринки Центральної та Східної Європи інвестувати в збільшення поставок в Китай (позиція «Діти»), що володіє найбільшими перспективами зростання в портфелі компанії. Враховано, що для Китаю українські гірничодобувні компанії не є основними постачальниками. Спрогнозовані ключові економічні показники світових лідерів гірничодобувної промисловості до 2025 р. Запропоновано при формуванні стратегічного управління підприємницькою діяльністю українських підприємств враховувати загальносвітову динаміку. Це дозволить правильно розставити пріоритети та сфокусуватися на досягненні конкурентних переваг принаймні на регіональному рівні.Результатом даного дослідження є розроблені стратегічні орієнтири гірничодобувних підприємств. Використання розроблених стратегічних орієнтирів дозволить запровадити цільовий підхід до управління підприємницькою діяльністю гірничодобувних підприємств, що враховує релевантні умови зовнішнього середовища., Объектом исследования является процесс определения стратегических ориентиров горнодобывающих предприятий. Определены стратегические позиции компании Metinvest B.V. (Нидерланды) по матрице BCG Grows-Share. Обнаружено, что это предельное положение между квадрантами «Дети» и «Собаки». Указано на ухудшение конъюнктуры рынка. Установлено, что избавляться от стратегических бизнес-единиц и основных стратегических зон хозяйствования в портфеле нецелесообразно с учетом эффекта «валютного демпинга». Определено, что его использование стало возможным в условиях падения курса национальной валюты по отношению к основной валюте международных расчетных операций. Определено, что из пяти ключевых стратегических зон хозяйствования компании Metinvest B.V., представленных основными экспортными рынками сбыта в страны Центральной и Восточной Европы, и Азии, объемы реализации продукции компании только в Китай имеют растущий тренд. Сделан вывод о стадии жизненного цикла «Рост». Выявлено, что по всем четырем рынками Центральной и Восточной Европы общий линейный тренд ниспадающий, а данные стратегические зоны хозяйствования находятся в квадрате «Коровы». Сформулирована роль рынков Центральной и Восточной Европы в портфеле анализируемой компании как генераторов денежного потока («доноров»), которые практически не требуют дополнительного финансирования. Предложено денежные средства, полученные от сбыта железорудной продукции на рынки Центральной и Восточной Европы инвестировать в увеличение поставок в Китай (позиция «Дети»), обладающий крупнейшими перспективами роста в портфеле компании. Учтено, что для Китая украинские горнодобывающие компании не являются основными поставщиками. Спрогнозированы ключевые экономические показатели мировых лидеров горнодобывающей промышленности до 2025 г. Предложено при формировании стратегического управления предпринимательской деятельностью украинских предприятий учитывать общемировую динамику. Это позволит правильно расставить приоритеты и сфокусироваться на достижении конкурентных преимуществ, по крайней мере, на региональном уровне. Результатом данного исследования являются разработанные стратегические ориентиры горнодобывающих предприятий. Использование разработанных стратегических ориентиров позволит ввести целевой подход к управлению предпринимательской деятельностью горнодобывающих предприятий, учитывающий релевантные условия внешней среды.

The use of cutting-edge technology is appropriate for business development based on an established entrepreneurial spirit that will optimize the process as well as the results of the developed business unit. This is what is called technopreneurship: a collaboration between the application of technology as an instrument and an independent business spirit as a necessity. In an era of intense global competition, business innovation must be accompanied by various kinds of technological engineering in order to multiply the performance of the business. Technopreneurship is an integral character between competency in applying technology and the spirit of building a business. From here, a technological business unit grows: a business unit that utilizes applied technology in the process of innovation, production, marketization, etc. Communication and information technology or telematics technology (information and communication technology (ICT) has been recognized by the world as one of the means and the main infrastructure to tackle the world's problems.The Community Service Program with the title Technopreneur Training in Building an Entrepreneurial Spirit for Prospective Architects in the Field of Consulting Services and Construction Services at the University of Education of Indonesia is implemented to provide entrepreneurial skills for students to have entrepreneurial mentality and skills (entrepreneurship) and form a Campus business incubator unit. This program selects and guides 21 students to become independent micro entrepreneurs. The method used in this program is practical learning based on business projects by training and assessing the ability of students to start and run a business based on 4 assessment criteria which include: personality, cooperation, leadership and online marketing skills to increase competitiveness and overcome constraints of limited production funding. The implementation of this KDP includes 4 stages consisting of recruitment, approach, implementation, and monitoring evaluation of 20 prospective tenants for 8 months. From these activities, it is expected that 10 tenants will become independent entrepreneurs and 5 people are still not successful.

In developing a business in the field of marriage, My Wedding Organizer has designed several wedding packages for brides who want a party that is only attended by a few people (privacy). By working with several reception venues and several other wedding organizers, My wedding organizer has succeeded in making customers feel satisfied with the wedding packages offered. However, in 2019 My Wedding Organizer was not able to achieve the expected target, thus we conducted research aimed at increasing sales of wedding packages on My Wedding Organizer by making a strategy formulation by analyzing the marketing mix of 7P services consisting of products and services, prices, channels. / place of distribution, promotion, people, facilities (physical evidence) and processes based on a SWOT analysis. Based on the research of this study in increase of sales of wedding packages which decreased especially in 2019, namely the creation of a new strategy formulation is based on the SWOT analysis 7P. The conclusions of the study are based on the marketing mix by creating a SWOT matrix, from strategy SO, WO, ST and WT in strategy formulation it can be based on the 7P include product, price, distribution channels / place, promotion, people, processes, and the physical evidence. It is recommended to use the hotel management corporate strategy formulation and business unit strategy formulation, with the wedding venue evaluate and innovate to create a new wedding packages to explore creativity in the promotional aspect of wedding.

The culinary industry contributes to the development of MSMEs in the country and requires companies to be able to increase their competitiveness, the need for a strategic management approach so that MSMEs can be competitive. Strategy formulation is used by reviewing MSMEs using the PESTLE analysis method for external environmental analysis, competitiveness analysis using the Five Force method, Ansoff Matrix method to determine market development strategies at the business unit level and Blue Ocen Strategy to determine strategies in winning the market. Data collected through interviews and observations. The results obtained show that F&B MSMEs can implement market penetration strategies by creating online stores and websites. Market development strategies can be done through Healthy Store, Retailer and consignment. Product development strategies by creating healthy subscription and journal packages, and diversifying by conducting Healthy Sessions or Workshops. From the four methods above and alternative solutions offered, it can be concluded that the most appropriate strategy to improve competitiveness is to diversify in the form of a Healthy Session or Workshop.

The Senayan City Employee Cooperative is a cooperative that operates in the field of savings and loans and at the same time manages a shop business unit, buying and selling transactions are only recorded in Microsoft Excel format, when sales transactions are not immediately recorded so mistakes often occur. For this reason, we designed a sales and purchase information system design at the Senayan City Employee Cooperative using desktop-based java NetBeans, with the aim of creating a computerized system so that it could be used by the cooperative management. The software development methodology used in this research includes software requirements analysis, design, code generation, testing, and support. The results obtained from this research are the need for a cash sales accounting information system, cash receipts and sales reports that can assist cooperative managers in making decisions

Purpose This paper aims to present a new framework that describes the relationship among market entry order and timing, the advantages accruing to first-movers and late-movers, entry timing premium (ETP), marketing strategy and enduring market performance of the firms. The framework, empirically tested using data from 241 business executives, expands extant research into new territory beyond first- and late-mover advantages in an attempt to reconcile a few streams of research in the area and provides an entry related, strategic assessment tool (ETP) for the managers. Contribution to marketing strategy theory and managerial implications are also presented. Design/methodology/approach Participants included informants in a firm’s strategic business unit who were the most familiar with a new product’s commercial launch, market condition at launch, competitor offerings, marketing activities and capabilities and eventual integration into or withdrawal from the product’s portfolio. Therefore, for the survey, the study targeted chief executive officers, vice presidents of marketing or sales, product or sales managers, general managers and regional managers. Both preference bias (Narus, 1984) and survivor biases among the respondents were addressed. Findings The research result of this study reveals two very significant aspects of marketing and marketing strategies. First, the importance of financial, pricing and cost strategies further attests to the fiercely competitive nature of the global market today and the tendency for firms to commoditize most products and services. An effective financial and pricing strategy, coupled with a higher level of ETP, is capable of leading a firm to initial market success in the product-market in which it competes. Both ETP (a positional advantage and resource of the firm) and financial and pricing strategies (a deliberate strategic decision of the management) are important to achieve this goal. Research limitations/implications This study is limited in several ways. The effects of entry order and timing on market performance could be dependent on the types of industries and types of product categories involved. However, as the hypotheses were well supported, the “industry specific” factors would provide “fine-tuning” in the future study. Second, the nature of the product (goods or services) may also present varying effects on the relationship studied (for differences between manufacturing and service firms in pioneering advantages, see Song et al., 1999). Services’ intangible nature, difficulty in protecting property rights, high involvement of boundary-spanning employees and customers, high reliance on delivery and quality, and ease of imitation may alter the proposed relationships in the model and the moderating effects. Third, although this study used a “retrospective” protocol approach in the data collection by encouraging respondents to recall market, product and business information, this study is not longitudinal. Lack of longitudinal data in any study involving strategic planning, strategy execution and the long-term effects is no doubt a weakness. In addition, due to peculiarity and complexity with regard to regulation and other aspects in pharmaceutical and other industries, the theory might be limited to a certain extent. Practical implications In all, the integrated framework contributes to the understanding of the intricate issues surrounding first-mover advantage, late-mover advantage, entry order and timing and the role of marketing strategy. The framework provides practitioners guidance as to when to enter a product-market to gain advantageous positions and how to maintain that advantage. Firms that use a deliberate late-mover strategy could also benefit from the research finding in mapping out their strategic courses of action. Originality/value This study believes that the halo effect surrounding first-mover advantage may have obscured the visions of some researchers and managers, and the pursuit of a silver bullet has led to frenzied interests in becoming a “first-mover” or a deliberate “late-mover”. The theoretical framework, which is substantiated by empirical testing, invalidates the long-held claim that entry of a particular kind (first-movers or late-movers) yields any unique competitive advantage. It is a firms’ careful selection of marketing strategies and careful execution of the strategies through effective operational tactics that would lead to enduring competitive advantage, under an adequate level of ETP.

This study aims to identify and analyze the contribution of business units in realizing the library as a public sphere in the Unissula library. Specifically, the business unit studied was the canteen in the Unissula library. The research method used in this research is descriptive qualitative research method. The results showed that the business unit (i.e. canteen) in the Unissula library was considered to be a place for the realization of public sphere for the users. The location of the canteen which is close to the services in the library makes users feel free to chat with other users on the sidelines of utilizing the existing services of the Unissula library. The design of the canteen by providing adequate tables and chairs also makes users comfortable in meetings, discussions and interactions with other users.

This community service program aims to increase the knowledge and capabilities of BUMDes Business Unit Managers in Kampar Regency, especially in Kampar Kiri Tengah District in making financial records and reporting so that they can be used to assess business performance and as a BUMDes responsibility for annual village accountability meetings. The method used in this activity is counseling and training methods by providing knowledge about the recording and financial reporting of BUMDes Business Units according to the type of business unit. The activity was continued by providing a simulation of recording and compiling financial reports in accordance with the BUMDes business unit. To measure the success rate of the activities carried out, pre and post tests will be carried out. In this training activity, the manager of the Kampar Regency BUMDes Business Unit will be involved collaboratively from the beginning to the end of the activity. Output targets are to increase knowledge and financial recording and reporting capabilities and scientific articles that will be published at the national level. The results of this community service can be seen from the answers pre and post test relating to the type of business, accounting cycle, type of financial statements, financial accounting standards and recording with special journals where there is a decrease in the answers of most of the participants answering not knowing and after being given counseling and technical guidance, the answers do not know on average to be 0%. This shows that there is an increase in knowledge of recording and financial reporting for the managers of BUMDes business units.

Pelaksanaan abdimas ini memiliki tujuan untuk membantu pemerintah dalam meningkatkan penerimaan pajak dari sektor UMKM. UMKM merupakan usaha yang tetap berdiri kokoh pada masa krisis 1997–1998, hal ini dikarenakan mayoritas usaha berskala kecil yang tidak terlalu tergantung pada modal besar atau pinjaman dari luar dalam mata uang asing. Sehingga, ketika ada fluktuasi nilai tukar, perusahaan berskala besar yang secara umum selalu berurusan dengan mata uang asing adalah yang paling berpotensi mengalami imbas krisis. 99% pelaku usaha di Indonesia merupakan pelaku UMKM, namun dari data jumlah wajib pajak yang tercatat sebanyak 42 juta wajib pajak, maka masih terdapat 40,2 juta wajib pajak yang belum membayarkan pajak. Salah satu faktor yang memengaruhi wajib pajak orang pribadi dalam membayarkan pajak antara lain adalah pengetahuan dan pemahaman wajib pajak tentang peraturan perpajakan. Berdasarkan hal tersebut maka tim terpikir untuk membuat penyuluhan dan pelatihan mengenai perpajakan UMKM. Mitra kami adalah Karang Taruna Kelurahan Balekambang yang memiliki unit bisnis baru. Kami melihat mitra kami merupakan pihak yang potensial untuk diberikan penyuluhan dan pelatihan perpajakan yang terkait dengan bisnis mereka.

This study provides an empirical insight into the mediating role of the quality of performance appraisal systems, assessed using four quality dimensions (trust, clarity, communication and fairness), on the association between the level of employee empowerment of lower level managers and their performance, assessed in respect to their business unit’s performance. Data were collected from 203 Australian lower level managers using an online survey. The findings reveal that while employee empowerment is positively associated with all four dimensions of the quality of the performance appraisal system, one specific dimension, trust, mediates the association between employee empowerment and business unit performance. Specifically, trust is found to mediate the effect of employee empowerment on both financial and non-financial business unit performance. These findings highlight the importance of enhancing employee empowerment and improving the quality of performance appraisal systems, in particular the level of trust. This study provides an initial empirical insight into whether ‘real autonomy’ is provided by focusing on the extent to which empowerment extends to other aspects of employees’ organisational experience, specifically their performance appraisal system, and the subsequent impact on performance.

This paper aims to determine the differences bank performance of Muamalat BankBank Sinarmas Bank, and BPRS Bhakti Sumekar measured by CAMELS (Capital, Asset, Management, Earning, Liquidity, Sensitivity to Market Risk) method and the RGEC (Risk profile, Good governance, Earning, Capital) method in 2018. The authors used quantitative methods with a descriptive approach. The sample taken in this study is a representation of Islamic commercial banks (Bank Muamalat), Islamic business unit banks (Bank Sinarmas Syariah), and Islamic microfinance banks (BPRS Bhakti Sumekar). The data used in this study are secondary data from the company's published financial report website and annual report. The Analysis techniques used are : 1) Bank Performance analysis using the CAMELS and RGEC methods. 2) Describe the differences in the measurement using the CAMELS and RGEC methods. Finding in this study is the RGEC is a more comprehensive method to measure Islamic bank performance than Camel. This study has limitation, the period used in this study is only 1 (one) year, for more valid results it is necessary to add the sample over several years.

Purpose This paper aims to investigate the effect of institutional logics on the intended resource coordination and integration in extended enterprises (EEs). Design/methodology/approach The qualitative multiple case study approach collected data from three EEs and their hierarchical organizational context in the restructured and privatized railway sector of the Netherlands by observing 40 meetings, conducting 31 semi-structured interviews and 9 feedback meetings and perusing organizational documents. Findings Performance and professional logics characterized the EEs and their hierarchical organizational context. Aligning these logics failed to support the resource coordination and integration in the EEs because of the logics’ resource-centric nature. The co-creation logic in one of the EEs mitigated this resource centrism by addressing the resource personifications and representations of the professional and performance logics. Business unit representatives having hierarchically overlapping organizational positions supported this change process by offering protection from resource-centric logics. Research limitations/implications The chosen research design limits the generalization of the findings but reveals new scientific and practical insights on the role of institutional logics for sustaining EEs. Practical implications The various EE business-units, but especially their contract and concession authorities, need to realize the crippling effect of resource-centric logics on sustaining an EE. Becoming aware of the resource personifications and representations of these logics can assist in addressing their negative effects. Originality/value No previous studies have empirically investigated the effect of institutional logics on the intended resource coordination and integration in EEs.

The mass media industry since the reform era has changed significantly, freedom of press had been widely opened, furthermore with technological advances and the birth of social media. Competitiveness in the mass media industry is tougher in market dominance. Media owners in Indonesia are competing to penetrate the market and secure their business positions by joining the politics, even the media itself is allegedly used by the owner as a commodity that can gain profit and become a propaganda’s tool for certain political interests. MNC Media Group is a media owned by Hary Tanoesoedibjo, a businessman and politician from the Perindo Party. Then, how does Hary Tanoesoedibjo commodify the MNC Media Group? Theory of Political Economy of Media, Vincent Moscow (1996) discusses the concept of commodification, explaining how the process of transforming goods and services with their use value into a policy that has an exchange rate in the market. The analysis by the author is to see at the relationships behind the production, consumption and distribution processes carried out by the MNC Media Group. Commodification of MNC Media Group is carried out through three types of commodification, namely; commodification of contents, audiences and workers. Commodification is made using the economy and politics by its owner, Hary Tanoesoedibjo which is carried out in the form of an integrated business unit, or a synergy between all business units, raising and builing a positive image for the owner by using legitimacy of the power relations. Keywords: Mass Media, Commodification, Power Relations

This paper was aimed to see the impact of the development of tourism sector during the Indonesia’s Mid-Term Development Planning Period (RPJMN) 2015-2019. The analysis was also aimed to contribute to the Terminal Evaluation of RPJMN 2015-2019. The implementation of this impact evaluation analyzes the achievement of the basic target sector of tourism to the national economy and the welfare of individual workers and business units engaged in the field of tourism. The impact on the national economy is evaluated based on relevant secondary data. While the impact analysis on the welfare of inividual worker and tourism business unit, was carried out using primary data obtained through surveys. The field was conducted on June-July 2019 covering all provinces. There was 2.125 individual workers and 1.082 business unit participate as respondents. Proportional sampling method was used to determine the number of respondents in each province. The study found that during the 2014-2019, the competitiveness of the Indonesian tourism sector has increased and has encouraged the increasing number of foreign tourists visit. The sector has experienced growth and contributes positively to the national economy. At micro level, the sector generated positive impact on tourism business unit as most of them were claiming of gaining profit sustainably during that period. However, the impact was still limited in improving the ability of business units to innovate in product development and the ability to generate new employment. There were also very limited positive impact on the welfare of the sector’s workers. In term of the average earning per month, the welfare of workers in this sector is still relatively low compared to workers in all other sectors.

Purpose This paper aims to examine how management control systems (MCS) can enable and constrain the successful adoption of integrated thinking in an organisation. Design/methodology/approach The study adopts a case study approach, involving in-depth interviews and documentary evidence. Findings The case study organisation perceived trust to be critical to the successful adoption of integrated thinking, and informal social controls with strong endorsement from senior management frequently substituted for more formal technical controls in helping to develop a trust-based organisational culture. These cultural changes improved collaboration and brought economic benefits by encouraging outcome-based decision-making rather than capital-based decision-making, thereby enabling employees to identify and address poorly performing projects earlier. However, established performance measurement systems geared towards reporting and rewarding accounting profits created tension, constraining the potential benefits of integrated thinking by reinforcing business unit protectionism. Practical implications Integrated thinking can be seen as a form of management with the potential to improve organisational outcomes. An improved understanding of factors that might enable or constrain integrated thinking could facilitate its spread. Originality/value Despite several calls for research on the practical implementation of integrated thinking, this has not been studied extensively. To the best of the authors’ knowledge, this study is one of the firsts to contribute to a better understanding of the role of MCS in the successful implementation of integrated thinking in an organisation. The study also contributes to the MCS literature.

The purpose of this research is to describe and understand first, how the effectiveness of Nagari Owned Enterprises in increasing Nagari Original Income in Nagari Kataping second, what are the obstacles encountered in making Nagari Owned Enterprises effective in increasing Nagari Original Income in Nagari Kataping third, what efforts are being made to make Nagari-Owned Enterprises effective in increasing Asli Nagari's income in Nagari Kataping. This research uses qualitative methods and descriptive approaches. The research was conducted at Nagari Kataping location, Batang Anai District, Padang Pariaman Regency. Research informants are determined by technique purposive sampling. The data used in this research are secondary data and primary data. Data collection was carried out by means of observation, interviews, and documentation. So that the data obtained can be concluded from the data obtained in the field. The conclusion of this study is the effectiveness of Nagari-owned enterprises (BUMNag) in increasing Nagari Original Income in Nagari Kataping can not be effective. This is because in the management of the Nagari-Owned Enterprises (BUMNag) business unit that is less competent, the results of the business being managed have no development and are estimated to be losing money.

In this prologue to his new book, Curing Corporate Short‐Termism, the founder and CEO of Fortuna Advisors presents a fictional account of a corporate turnaround—a “composite” reflection of the author's many years of consulting experience that dramatizes the pressure to meet near‐term earnings targets and other kinds of “agency” problems facing a public company called Blue Dynamics Corp. The tale begins with the puzzlement of the incoming CEO, Betty Manning, at finding the company's highest‐return business unit starved for investment, even as the low‐return units continue to receive and spend capital with little success. At the core of the company's capital allocation and “underinvestment” problems, she finds a corporate‐wide performance measurement and reward system focused on setting and beating budgets and growth in EPS and ROE. Manning's solution is to divorce the performance and reward system entirely from the budgeting process and implement new annual incentives and target‐setting practices that result in both more reliable budgeting and forecasting and a longer‐term view of value creation. The new measure of economic profit, called BDVA (short for Blue Dynamics Value Added), is based on a customized measure of EBITDA less a capital charge. The adoption of the new measure has the effect of encouraging her team to take a number of decisive steps: make an objective, “fact‐based” case for a strategic acquisition whose price appears to be too high (at least using conventional measures like EPS accretion); pull the trigger on a divestment that appears to have been adding value, but is more valuable outside the firm; and, more generally and most important, guide operating managers toward an ideal balance of overall growth and return on capital.

PurposeThis study investigates the effect of digital technology adoption on labor demand in the Indonesian banking sector.Design/methodology/approachThis research uses bank-level survey data obtained from the Indonesia Financial Service Authority (OJK) for the period 2010–2017 using semiannual data. This research applies a panel data method using a fixed effect model.FindingsThis study results show that technology adoption affects labor demand significantly in all Commercial Bank Based on Business Activities (BUKU) levels of banks. Technology adoption tends to be a substitute for labor in BUKU I, BUKU II and BUKU III banks in the support and business units. In addition, technology adoption complements labor only in the business unit in BUKU IV banks.Research limitations/implicationsThis research uses a sample of only 40 banks at the regulatory levels of BUKU I, BUKU II, BUKU III and BUKU IV. These 40 banks account for more than 80% of the assets in the Indonesian banking sector.Originality/valueLiterature investigating the effect of the adoption of digital technology on labor demand in the banking sector is still rare in the Indonesian economy. Most of the previous research limited its area of study to the manufacturing industry. This research makes a vital contribution in measuring the adoption of digital technology and its effect on labor demand in the banking sector using the BUKU level classifications of banks.

PurposeMarketing doctrine (MD) refers to a “firm's unique principles, distilled from its experiences, which provide firm-wide guidance on market-facing choices” (Challagalla et al., 2014, p. 4). Drawing on the knowledge-based view, the purpose of this paper is to develop a model of how MD is used and provide the first quantitative test of its relationship with business success.Design/methodology/approachThe authors advance the understanding of MD by providing a mixed-methods paper. In Study 1, a survey-based quantitative study was used. The final sample comprised 349 internationally active strategic business units (SBUs) of Israeli firms. Data were analysed using structural equation modelling. Study 2 provides insights into the use of MD based on 20 in-depth interviews.FindingsThe cross-sectional evidence shows that there tends to be more MD Use in higher-performing firms. The important roles of MD Clarity and MD Knowledgeability as mobilising processes of MD Use are demonstrated. Learning by doing impacts MD Use only through MD Clarity and MD Knowledgeability.Practical implicationsMD is a new strategic tool that can be applied practically. MD may provide a straightforward way of communication between international ventures. MD Use may allow global consistency and flexibility within local markets, simultaneously. Therefore, marketing managers are advised to supplement MD to their portfolio of management tools.Originality/valueThis paper is the first to investigate empirically, through newly developed scales, whether and how MD's core processes (learning by doing, MD Clarity, MD Knowledgeability and MD Use) are related to the success of international ventures.

Identification of potential hazards is the basis of modern occupational safety management and hazards can threaten whenever and wherever including the agricultural sector. To develop the economic strength of the agricultural sector, it is necessary to increase productivity. One way that can be done is to increase employee productivity through the Employee Safety and Health program. The purpose of this study was to determine the potential physical hazards in the PPKS PTPN VII Bekri Business Unit. This type of research is interviews and observations that aim to find an overview of the assessment of physical potential hazards in the palm oil processing PT. Perkebunan Nusantara VII Bekri business unit. The physical potential hazards found in the Palm Oil Processing Plant (PPKS) are the potential hazards of noise generated by machines> 85dB, hot working climate inside the factory, vibrations from the processing process, and improper lighting in the factory. Physical potential hazards contained in the PPKS unit are auditory and non-auditory disturbances on the dangers posed by noise, headaches and dehydration as well as attacks that can arise due to heat, discomfort due to inappropriate lighting resulting in potential work accidents and the appearance of musculoskeletal disorders due to a potential vibration hazard

Purpose The plethora of changes in the corporate governance landscape over the past two decades has the potential to tighten governance regimes and influence the preference of supervisory board members vis-à-vis the involved decision-making role of business unit (BU) controllers and their independent fiduciary role. Stricter financial reporting and compliance requirements may lead organizations to prioritize the latter role. However, recent studies support the need to balance these roles, inducing the potential for role conflict. The purpose of this study is to shed light on the influence of a tight and loose governance regime on this balance as preferred by supervisory board members. Design/methodology/approach This study uses a unique data set from an experiment among 73 supervisory board members. The authors take their perspective because compliance with governance codes and corporate policies are relevant topics for their function. Findings The authors find evidence for the preference of supervisory board members for “all-round” BU controllers who, irrespective of the governance regime, demonstrate substantial levels of fiduciary and decision-making qualities and deal with the resulting role conflict. Originality/value The outcomes of the experiment among supervisory board members provide evidence for their preferences concerning the balance of the two primary controller roles and for the potential of role conflict. The authors have not found studies that provide such empirical evidence.

The purpose of this study was to document the confusion of the written language use development in the millennial era, especially in creative economic domains of business units , such as restaurants, coffee shops, cafes, or other millennial generation businesses. The study used a phenomenological qualitative research. The data of the research were business unit labels found in the public areas to attract the consumers. All labels of millennial business units we re qualitatively analyzed using syntactic techniques. The research revealed v arious labels of business units as products o f language creativity leading to language confusion . This was a phenomenon deliberately chosen by millennial business owners to get commercial value for consumers. Based on these findings, the research concluded that the labelling o f millennial business units could be categorized into several variations, namely : 1) naming millennial business units with the absorption of foreign languages, 2) spelling, and 3) meaning. Therefore, the research suggests to conduct socialization to the millennial business unit owners about the rules of language uses in public spaces so that the existence of the Indonesian language and the commercial side could go hand in hand.

The Indonesian Governments policies after the implementation of village autonomy are directed to villages business development. Village governments duties and functions are not only related to administrative matters anymore, but also in operation of villages business. This shows that there is a developing business commitment in Indonesia. The research result shows that the Business-Government Relationship in Indonesia has changed from one way to mutual interaction, as shown with the development of Public Sector Entrepreneurship and business commitment in village government environment. Both factors evidently improve the capacity of business, which begins to be developed by the Indonesian Government at all levels. The development of Public Sector Entrepreneurship is shown with the business creativity, business cooperation, and professionalism of village government in governments business management. Meanwhile, local governments business commitment is shown with support of policies, funding and human resources in governments business management. Governments business capacity is shown with efficiency, effectiveness and economy (value for money) achieved by governments business unit. In Indonesia, particularly in Banyumas Regency, village autonomy has given opportunity for the development of Business-Government Relationship at local level.

En Ecuador existen empresas distribuidoras de energía eléctrica que tienen pérdidas por hurto en las zonas más vulnerables del país, lo que genera un gran problema para las empresas, el contrarrestar estas prácticas; por tal razón, el entonces Ministerio de Electricidad y Energía Renovable (MEER) desde el año 2009, implementó un Plan de Reducción de Pérdidas (PLANREP), cuyo objetivo principal fue neutralizar este problema. Uno de los proyectos del PLANREP implementados en la CNEL- Unidad de Negocio Santo Domingo (distribuidora donde se aplicó este estudio) fue el cambio de redes abiertas a pre ensambladas, por lo que el objetivo del presente proyecto fue determinar la eficiencia técnica y económica del proyecto que dio como resultado la recuperación total de las pérdidas de energía no técnicas de los circuitos secundarios en estudio; además del análisis económico se determinó la rápida recuperación de la inversión siendo un proyecto rentable para la distribuidora

The article substantiates the necessity of applying the concept of accounting strategic information space as a component of accounting scientific knowledge system. The subject of the study is the strategic management information support system. The purpose of the article is to substantiate the concept of accounting strategic information space, allocation and description of its main components based on the use of the provisions of communication theory. The methodological basis of the study was the communication theory and the concept of information space. The scientific results obtained in the article can be using to improve the theoretical foundations of accounting, as well as the practice of information support forming for the strategic management system at the enterprises. The views of researchers on the need to allocate accounting strategic information space are analyzed. The place of the accounting strategic information space in the accounting system in the context of understanding accounting as information and communication system has been determined. The definition of accounting strategic information space as a combination of various types of accounting information of a strategic direction, the sources of its occurrence, the places of its processing, storage, and transmission, which concern both the accounting and information system of a separate business unit, and individual elements of such a system, was proposed. Three main elements have been identified and substantiated as a part of accounting strategic information space: accounting strategic information resources; means of accounting strategic information infrastructure; means of accounting strategic information interaction. A deeper understanding of the requirements of the strategic management subjects to accounting and accounting information process forming has been suggested.

The article considers the relevance and possibilities of foresight technology using for long-term forecasting at the regional level, taking into account the influence of socio-economic factors on the formation and development of the human potential of the region. It is determined that the creation of appropriate socio-economic conditions for human potential formation is a major prerequisite for regional development. It is necessary to use foresight technology, which is interpreted as the technology of the unity of foresight, strategic management and political decisions, for forecasting the strategic directions of socio-economic policy for the human potential development of the region. The main methodological peculiarities of foresight due to its openness, active participation of all stakeholders and conducting foresight sessions, are investigated. The features of the regional foresight have been determined, which show that, if it is carried out correctly, it is possible to create and provide a system of strategic management of the region by identifying innovation zones or growth poles for each individual business unit. The ways of development and using of foresight in Ukraine are analyzed. The modern approaches to the development of regional foresight are generalized. The analysis of the possibilities of regional foresight using with a SWOT-analysis method, which is one of the most used both in foreign and domestic foresight studies. The scheme of conducting the foresight at the regional level has been developed. The purpose and objectives of the foresight at the regional level in the Odessa region are formulated. Priority directions of human potential management were determined for conducting the SWOT-analysis of the possibilities of human potential formation in the Odessa region. The SWOT-analysis of the possibilities for human potential formation and development of Odessa region is proposed and carried out.

Purpose This paper aims to analyze the present status of customer support services (CSS) and advocate the re-positioning of support services from an administrative cost center to a strategic profit center. Authors demonstrate how customer support or after sales services can be a source of competitive advantage and revenue generation for firms. Design/methodology/approach The study adopts a conceptual approach grounded in theoretical foundations of service dominant logic, customer loyalty and customer centricity along with practical illustrations from the industry. Findings Following the tenets of theory, review of existing research and analysis of the industry practices, the authors propose a new framework to enable the repositioning of customer service function. The key propositions include establishing customer support as separate business unit and insights center, introducing a new role of a C-level chief customer support officer to lead the customer support unit, adopting a customer-centric culture and process, enabling frontline IT support and investing in frontline employee skills development. Research limitations/implications Academics should examine the potential of customer support, where the strategic importance is low at present, leading to customer dissatisfaction. The new approach and positioning of customer support calls for a new direction for research in this area focusing on enablers, challenges and further implications. To succeed in this competitive era, firms should be conscious of the value of customer service and undertake concrete actions to generate value for all stakeholders. Practical implications Industry can use the new framework and re-position CSS of the organizations. The CSS unit can be different from other business units in the organizations. The CSS would evolve and emerge from the live customer insights. CSS unit can be managed by the C level chief CSS officer. Customer-centric culture would be developed and front line processes can be made customer-oriented by the officer. Thus, this paper and framework would provide new customer-centric directions to the organizations for effective functioning. Originality/value This is the original piece that has emerged from the experience and expertise of the authors.

This research analyzed about Mekaar business development strategy at PT Permodalan Nasional Madani (Persero) to find out Mekaar business unit’s developmental strategy to improve the living standard of poor people in Indonesia of the customers who have joined it, to find out Mekaar financing business unit (performance) based on strengths, weaknesses, opportunities, and threats, and also to determine business strategies that can be used to develop Mekaar program. This study applies descriptive and SFAS analysis methods. SFAS analysis method is a summary of the analysis of strategic factors obtained based on the analysis results of internal (IFAS) and external (EFAS) factors. One of the results of this study showed the strategies that must be taken include: support for the provision of access to capital, increased penetration of service coverage, employee recruitment as needed, government support through MSME policy, implementation of market research related to customer needs, provision of non- material stimulus for employees, and funding diversification. Based on the conclusion of the study, for the next research, the writer recommends measuring the success of the strategies carried out by the company based on the level of stakeholder satisfaction and the expectations of the people served.

Sharia compliance is an absolute requirement that must be fulfilled by financial institutions that conduct business activities based on sharia principles as a manifestation of the characteristics of Islamic financial institutions. Supervisory Board (SB) contribution oversees and is responsible for ensuring all products and procedures of Islamic banks are by sharia principles. This study aims to measure the ratio of participation, effectiveness and efficiency of the sharia supervisory board to Islamic banking in Indonesia. This study used the AHP method with three indicators; the rate of contributions measured through sharia branch office in public Islamic bank and sharia business unit, to the effectiveness ratio measured by the total productive assets variable in public Islamic and sharia businesses unit, while the efficiency ratio is measured by aggregate variables of operating expenses and labour costs for Islamic public bank and sharia businesses unit. Based on this research, here are some critical result such as the ratio of the overall contribution is useful. The effectiveness ratio shows that the Supervisory Board (SB) is ineffective or not valuable for lending activities in Islamic banks based on Islamic public bank branch offices and sharia businesses unit. And the results for efficiency ratios indicate that overall Supervisory Board (SB) is less efficient for Islamic banks when issuing operational costs on Supervisory Board (SB) contributions.

The article proposes the stages of forming a diversification strategy in order to increase the efficiency of the enterprise. The essence and main characteristics of diversification are considered. The main factors and principles of implementation of the diversification strategy at the enterprise are distinguished. Features of approaches to application of diversification are considered. The types of diversification and their main characteristics are investigated. The use of diversification method by economic entities of different spheres of activity and forms of ownership is an effective way, because it allows to expand specialization and types of activity, deepen vertical integration, restore inter-sectoral links in the enterprise, be the impetus for the emergence of new rational initiatives and decisions. The importance of diversified enterprise development is due to the exhaustiveness of internal sources of increasing production efficiency in major business areas, or vice versa an increase in equity. Therefore, diversification should be seen not only as a means of preventing an enterprise's crisis, but also as a strategy for its further prosperous development. Enterprises that choose a diversification strategy are trying to produce more product modifications to maximize scale. The strategy is implemented through a growth strategy (expanding the product mix) and a market expansion strategy (exploring new markets) or by combining elements of both. The diversification strategy contributes to the independence of the enterprise from one strategic business unit. To select the most optimal type of strategy, it should be considered the types of diversification, their main characteristics, advantages and disadvantages Also, in the process of choosing the optimal type of strategy, the influence of factors on the activity of the enterprise should be taken into account. Impact factors, in turn, should be considered and investigated from two points of view: the external environment, from the macro- and microenvironment in which the enterprise operates; the internal environment of the enterprise itself, consisting of a number of links and areas of activity (resources). Therefore, analyzing the existing types of diversification, the enterprise chooses the most optimal with the greatest benefit and the least risk, that is, to choose the best option for investing with the highest possible profit and ensuring the financial stability of the enterprise.

PurposeThe purpose of this study is to propose a conceptual model for managing supply risk (SR) dependencies in regional supply networks (SNs). Grounded on resource dependency theory (RDT), the research conceptualises the management of SR as buffering and bridging strategies that enable organisations to redefine their SN to cope with SR and as a three-stage transformation mechanism.Design/methodology/approachFour supply failure case studies from the aluminium and the oil and gas industries in the Gulf Cooperation Council (GCC) region inductively provide empirical insights for a revised conceptual framing. Within and cross case analysis on transcribed semi-structured interviews with 11 SN managers focus on the SRs and dependencies associated with the supply failures and an abstraction of risk management (RM) strategies for coping with these failures.FindingsThe analysis finds that underpinning ‘second-order’ buffering and bridging strategies from RDT are four main ‘first-order’ RM strategies: unit independency, organisational adaptation, network reconfiguration and environmental acceptance. These RM strategies are due to controllability and predictability levels that influence investment in RM and reflect the locations for implementing RM practices, i.e. the business unit, the organisation, the SN and the environment.Originality/valueThe article contributes to research through the conceptual framework of SR dependencies and unique insights on SR management within the GCC region. Practically, the research is novel in offering strategic directions for RM evaluations and investments that reflect the controllability and predictability of risk incidents. Such evaluations are potentially valuable in orchestrating regional SNs, for managing GCC companies in global supply chains, and for strategic decisions to expand or outsource to the GCC region.