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949 results on '"Customer relationship management -- Technology application"'

201. ActiveCampaign Raises $100M Series B to Develop Next-Gen Customer Experience Automation (CXA)

Subjects
Customer relationship management -- Technology application, Customer service -- Technology application, Support services, Customer relationship management, Customer service, Technology application, Business, News, opinion and commentary
Abstract

Susquehanna Growth Equity Leads Investment to Help Company Define Emerging Category CHICAGO, Jan. 28, 2020 /PRNewswire/ -- ActiveCampaign, the leader in Customer Experience Automation (CXA), has raised $100 million in [...]

Published
2020

202. iPost Announces Full Native Magento Integration

Subjects
Customer relationship management -- Technology application, Email marketing -- Technology application, Retail trade, Technology, Cloud computing, Marketing, Direct marketing, Customer relationship management, Technology application, Telecommunications industry
Abstract

(PRWeb) - iPost, an enterprise email marketing and automation provider, today announced a technology integration with leading cloud commerce provider Magento, an Adobe company. iPost users can now connect all [...]

Published
2019

203. iPost Announces Full Native Magento Integration

Subjects
Customer relationship management -- Technology application, Email marketing -- Technology application, Retail trade, Technology, Cloud computing, Marketing, Direct marketing, Customer relationship management, Technology application, Business, international, Law
Abstract

(PRWeb) - iPost, an enterprise email marketing and automation provider, today announced a technology integration with leading cloud commerce provider Magento, an Adobe company. iPost users can now connect all [...]

Published
2019

204. iPost Announces Full Native Magento Integration

Subjects
Customer relationship management -- Technology application, Email marketing -- Technology application, Retail trade, Technology, Cloud computing, Marketing, Direct marketing, Customer relationship management, Technology application, Business, general
Abstract

SAN MATEO, Calif. (PRWEB) November 21, 2019 iPost, an enterprise email marketing and automation provider, today announced a technology integration with leading cloud commerce provider Magento, an Adobe company. iPost [...]

Published
2019

205. Fielo Raises Over $7MN US in New Funding Round to Modernize Loyalty and Incentives Programs and Usher in the Next Wave of CRM and PRM

Subjects
Customer relationship management software -- Technology application, Customer relationship management -- Technology application, Technology, Customer relationship management software, Customer relationship management, Technology application, General interest, News, opinion and commentary
Abstract

RIO DE JANEIRO: Fielo has issued the following press release: Fielo, the pioneer of loyalty and incentives automation, today shared its vision for the next wave of customer relationship management [...]

Published
2019

206. Using a CRM to foster healthy client relationships

Subjects
Accountants -- Technology application, Customer relationship management -- Technology application, Consultants (Persons), Professional associations, Customer relationship management, Technology application, General interest, News, opinion and commentary
Abstract

Columbus, OH: Ohio Society of CPAs has issued the following press release: CPAs' work is becoming more automated and technological than ever before, and experts say they must build meaningful [...]

Published
2019

207. Fielo Raises Over $7MN US in New Funding Round to Modernize Loyalty and Incentives Programs and Usher in the Next Wave of CRM and PRM

Subjects
Customer relationship management software -- Technology application, Customer relationship management -- Technology application, Technology, Customer relationship management software, Customer relationship management, Technology application, Business, Business, international
Abstract

First Salesforce partner in Brazil expands in the US; brings digital transformation to industry expected to reach $82B by 2025 RIO DE JANEIRO & SAN FRANCISCO -- Fielo, the pioneer [...]

Published
2019

208. USING A CRM TO FOSTER HEALTHY CLIENT RELATIONSHIPS

Subjects
Accountants -- Technology application, Customer relationship management -- Technology application, Professional associations, Customer relationship management, Technology application, News, opinion and commentary
Abstract

COLUMBUS, OH -- The following information was released by the Ohio Society of CPAs: By Abigail Draper, OSCPA communication and engagement manager CPAs' work is becoming more automated and technological [...]

Published
2019

209. Global Knowledge Provides End-to-End Training Solutions to Microsoft Customers with Addition of Dynamics 365 Training

Subjects
Microsoft Corp. -- Technology application, Computer software industry -- Technology application, Customer relationship management -- Technology application, Cloud computing -- Technology application, Program development software -- Technology application, Application installation/distribution software, Customer relationship management, Application development software, Technology application, Business, News, opinion and commentary
Abstract

CARY, N.C., Nov. 6, 2019 /PRNewswire/ -- Global Knowledge, the worldwide leader in IT training and professional skills development, is the first to adopt Microsoft's entire Dynamics 365 training catalog, [...]

Published
2019

210. Licensing Of Space For Installation Of Automated Teller Machine (atm)|cash Recycler Machine (crm) At 19 Ug Metro Rail Stations Along Corridor-1 & 2 Of Phase-1

Subjects
Automated teller machines -- Technology application, Subways -- Technology application, Railroad stations -- Technology application, Customer relationship management -- Technology application, Email, Customer relationship management software, Customer relationship management, Technology application, Business, international
Abstract

Tenders are invited for Licensing of Space for Installation of Automated Teller Machine (ATM)/Cash Recycler Machine (CRM) at 19 UG Metro Rail Stations along Corridor-1 & 2 of Phase-1. Pre-bid [...]

Published
2019

211. Licensing Of Space For Installation Of Automated Teller Machine |atm||cash Recycler Machine |crm| At 19 Ug Metro Rail Stations Along Cor Odor-1 & 2 Of Phase-1

Subjects
Automated teller machines -- Technology application, Subways -- Technology application, Railroad stations -- Technology application, Customer relationship management -- Technology application, Customer relationship management software, Customer relationship management, Technology application, Business, international
Abstract

Tenders are invited for Licensing of Space for Installation of Automated Teller Machine |ATM|/Cash Recycler Machine |CRM| at 19 UG Metro Rail Stations along Cor odor-1 & 2 of Phase-1. [...]

Published
2019

212. Copytalk and Redtail Technology Partner to Embed One-Touch Dictation and Transcription in FinServ's Top CRM Platform

Subjects
Customer relationship management -- Technology application, Customer relationship management software -- Technology application, Genetic transcription -- Technology application, Customer relationship management software, Customer relationship management, Technology application, Workflow software, Business, News, opinion and commentary
Abstract

It's the functional equivalent of embedding a live transcriptionist onto a CRM screen SARASOTA, Fla., Oct. 15, 2019 /PRNewswire/ -- Responding to financial advisors and enterprise executives who demand fingertip [...]

Published
2019

213. Matrix and WideOrbit Extend Partnership to Automate CRM Data Flow for Media Companies with New API Integrations

Subjects
Automation -- Technology application, Customer relationship management -- Technology application, Mechanization -- Technology application, Customer relationship management, Technology application, Business, News, opinion and commentary
Abstract

Matrix and WideOrbit announce a new, expanded partnership to automate connectivity between Matrix's Monarch media ad sales platform and WideOrbit's traffic and billing system. PITTSBURGH, Sept. 25, 2019 /PRNewswire-PRWeb/ -- [...]

Published
2019

214. Ushur Introduces SmartMail: An Advanced Application to Automate Customer Email Processing Using AI

Subjects
Customer relationship management software -- Technology application, Natural language processing -- Technology application, Customer relationship management -- Technology application, Email -- Technology application, Automation -- Technology application, Cloud computing, Call centers, Customer relationship management software, Customer relationship management, E-mail, Technology application, General interest, News, opinion and commentary
Abstract

SANTA CLARA: Ushur Inc. has issued the following press release: -Ushur, a leading intelligent automation platform that harnesses conversational AI and Process Automation to transform communications and workflows, today announced [...]

Published
2019

215. Ushur Introduces SmartMail: An Advanced Application to Automate Customer Email Processing Using AI

Subjects
Customer relationship management software -- Technology application, Natural language processing -- Technology application, Customer relationship management -- Technology application, Email -- Technology application, Automation -- Technology application, Cloud computing, Call centers, Artificial intelligence, Customer relationship management software, Customer relationship management, E-mail, Technology application, Business, Business, international
Abstract

New Application Utilizes Artificial Intelligence to Automate High-Volume Customer Email SANTA CLARA, Calif. -- Ushur, a leading intelligent automation platform that harnesses conversational AI and Process Automation to transform communications [...]

Published
2019

216. LPL Financial Selects Wealthbox CRM for Vendor Affinity Program

Subjects
Customer relationship management software -- Technology application, Customer relationship management -- Technology application, Technology, Regulatory compliance, Consultants (Persons), Vendor relations, Customer relationship management software, Customer relationship management, Technology application, General interest, News, opinion and commentary
Abstract

PROVIDENCE: Wealthbox CRM has issued the following press release: Wealthbox, a leading CRM technology for financial advisors, has been selected for inclusion in LPL Financial's Vendor Affinity Program. As a [...]

Published
2019

217. LPL Financial Selects Wealthbox CRM for Vendor Affinity Program

Subjects
Customer relationship management -- Technology application, Customer relationship management software -- Technology application, Customer relationship management software, Customer relationship management, Technology application, Business, News, opinion and commentary
Abstract

PROVIDENCE, R.I., Aug. 15, 2019 /PRNewswire/ -- Wealthbox, a leading CRM technology for financial advisors, has been selected for inclusion in LPL Financial's Vendor Affinity Program. As a member of [...]

Published
2019

218. USF Division of Advancement Selects Ellucian CRM Advance

Subjects
Customer relationship management software -- Technology application, Customer relationship management -- Technology application, Advertising effectiveness, Education, Customer relationship management software, Customer relationship management, Technology application, Business, Business, international
Abstract

Streamlined cloud-based advancement solution will enhance automation and campaign effectiveness RESTON, Va. -- Ellucian, the leading provider of software and services built to power higher education, today announced that the [...]

Published
2019

219. Pipeliner CRM and Act-On Software Announce Partnership and Native Integration

Subjects
Customer relationship management software -- Technology application, Customer relationship management -- Technology application, Marketing industry -- Alliances and partnerships -- Technology application, Marketing, Customer relationship management software, Customer relationship management, Technology application, General interest, News, opinion and commentary
Abstract

LOS ANGELES: Pipelinersales Corp. has issued the following news release: Pipeliner, the leading CRM provider known for its dynamic and visual platform today announced a new partnership and native integration [...]

Published
2019

220. Act-On Software and Pipeliner CRM Announce Partnership and Native Integration

Subjects
Customer relationship management software -- Technology application, Customer relationship management -- Technology application, Marketing, Customer relationship management software, Customer relationship management, Technology application, General interest, News, opinion and commentary
Abstract

PORTLAND: Act-On Software has issued the following press release: Act-On Software, the leading Marketing Automation provider that drives personalized and purposeful multi-channel marketing, announces a new partnership and native integration [...]

Published
2019

221. Pipeliner CRM and Act-On Software Announce Partnership and Native Integration

Subjects
Customer relationship management -- Technology application, Customer relationship management software -- Technology application, Marketing -- Technology application, Marketing industry -- Alliances and partnerships -- Technology application, Customer relationship management software, Customer relationship management, Technology application, Business, News, opinion and commentary
Abstract

LOS ANGELES, July 23, 2019 /PRNewswire/ -- Pipeliner, the leading CRM provider known for its dynamic and visual platform today announced a new partnership and native integration withAct-On Software , [...]

Published
2019

222. Flexi-Fi to use cutting-edge Mitek technology to fast-track credit applications; Mitek's digital identity verification allows Flexi-Fi to streamline the online credit application process, secure customer profiles and ensure data privacy

Subjects
Privacy -- Technology application, Customer relationship management -- Technology application, Retail trade, Software, Technology, Customer relationship management, Technology application, Privacy issue, Business, Business, international
Abstract

M2 PRESSWIRE-July 2, 2019-: Flexi-Fi to use cutting-edge Mitek technology to fast-track credit applications; Mitek's digital identity verification allows Flexi-Fi to streamline the online credit application process, secure customer profiles [...]

Published
2019

223. Adobe and Software AG partner to enhance CX management

Subjects
Machine learning -- Technology application, Customer relationship management software -- Technology application, Customer relationship management -- Technology application, Software industry -- Technology application, Customer service -- Technology application, Technology, Brand names, Artificial intelligence, Support services, Customer relationship management software, Customer relationship management, Company business management, Customer service, Technology application, Telecommunications industry
Abstract

Adobe has partnered with German software company Software AG to bring together customer data from across multiple enterprise systems into a centralised and actionable real-time customer profile, enhancing customer experience [...]

Published
2019

224. Adobe, Software AG partner on customer experience management

Subjects
Customer service -- Technology application, Customer relationship management -- Technology application, Machine learning -- Technology application, Artificial intelligence, Technology, Internet server software, Customer service, Support services, Customer relationship management, Company business management, Technology application, Telecommunications industry
Abstract

Adobe and Software AG have announced a partnership to help companies transform their customer experience management (CXM) by bringing together customer data from across multiple enterprise systems into a centralised [...]

Published
2019

225. France : Adobe and Software Ag Partner to Advance Customer Experience Management

Subjects
Customer service -- Technology application, Customer relationship management -- Technology application, Machine learning -- Technology application, Artificial intelligence, Technology, Internet server software, Customer service, Support services, Customer relationship management, Company business management, Technology application, Business, international
Abstract

At Adobe Summit EMEA, Adobe and Software AG announced a partnership to help companies transform their customer experience management (CXM) by bringing together customer data from across multiple enterprise systems [...]

Published
2019

226. Adobe & Software AG transform customer experience management

Subjects
Amazon.com Inc. -- Technology application -- Management, Online information services -- Technology application, Customer service -- Technology application, Customer relationship management -- Technology application, Machine learning -- Technology application, Artificial intelligence, Technology, Internet server software, Online information service, Customer service, Support services, Customer relationship management, Company business management, Technology application, Telecommunications industry
Abstract

Adobe and Software AG have announced a partnership that will help businesses transform their customer experience management. Adobe Experience Platform and Software AGs webMethods Integration and API management services will [...]

Published
2019

227. Advanced Intelligence in Veeva Commercial Cloud to Transform Customer Engagement

Subjects
Customer relationship management software -- Technology application, Customer relationship management -- Technology application, Cloud computing -- Technology application, Artificial intelligence, Warehouse stores, Customer relationship management software, Customer relationship management, Technology application, General interest, News, opinion and commentary
Abstract

BARCELONA: Veeva Systems has issued the following press release: Veeva Systems (NYSE:VEEV) today announced new capabilities in Veeva Commercial Cloud to accelerate the industry's move to intelligent customer engagement. With [...]

Published
2019

228. Advanced Intelligence in Veeva Commercial Cloud to Transform Customer Engagement

Subjects
Customer relationship management software -- Technology application, Customer relationship management -- Technology application, Cloud computing -- Technology application, Artificial intelligence, Customer relationship management software, Customer relationship management, Technology application, Business, Business, international
Abstract

Al-driven applications enable a new era of intelligent engagement PHILADELPHIA -- 2019 Veeva Commercial & Medical Summit -- Veeva Systems (NYSE:VEEV) today announced new capabilities in Veeva Commercial Cloud to [...]

Published
2019

229. Bpm'online Introduces Major Update to its Intelligent Low-Code Platform for Process Automation and CRM

Subjects
Customer relationship management software -- Technology application, Software industry -- Technology application, Customer relationship management -- Technology application, Business performance management -- Technology application, Data processing, Automation, Customer relationship management software, Customer relationship management, Technology application, General interest, News, opinion and commentary
Abstract

BOSTON: bpm'online has issued the following news release: Bpm'online, a global business software company leading in the space of low-code, process automation and CRM, today announced the release of the [...]

Published
2019

230. Bpm'online Introduces Major Update to its Intelligent Low-Code Platform for Process Automation and CRM

Subjects
Computer software industry -- Technology application, Customer relationship management -- Technology application, Customer relationship management software -- Technology application, Business performance management -- Technology application, Customer relationship management software, Customer relationship management, Technology application, Business, News, opinion and commentary
Abstract

BOSTON, April 29, 2019 /PRNewswire/ -- Bpm'online, a global business software company leading in the space of low-code, process automation and CRM, today announced the release of the latest version [...]

Published
2019

231. Top of Mind Networks Ranked Number One Mortgage CRM System in Recent Technology Study

Subjects
Customer relationship management -- Technology application, Mortgages -- Rankings -- Technology application, Mortgage banks -- Rankings -- Technology application, Customer relationship management software -- Rankings -- Technology application, Real estate, Real estate industry, Technology, Customer relationship management, Mortgages, Customer relationship management software, Technology application, General interest, News, opinion and commentary
Abstract

ATLANTA: Top of Mind Networks has issued the following press release: Top of Mind Networks, a leader in customer relationship management and market automation software for the mortgage lender and [...]

Published
2019

232. Top of Mind Networks Ranked Number One Mortgage CRM System in Recent Technology Study

Subjects
Customer relationship management -- Technology application, Mortgages -- Rankings -- Technology application, Mortgage banks -- Rankings -- Technology application, Customer relationship management software -- Rankings -- Technology application, Real estate, Real estate industry, Technology, Customer relationship management, Mortgages, Customer relationship management software, Technology application, Business, Business, international
Abstract

ATLANTA -- Top of Mind Networks, a leader in customer relationship management and market automation software for the mortgage lender and real estate industries, has been ranked the number one [...]

Published
2019

233. Apple Core Hotels, Inc. selects Cendyn to power CRM across hotel group

Subjects
Customer relationship management -- Technology application, Customer relationship management software -- Technology application, Hotels and motels -- Technology application, Customer relationship management software, Customer relationship management, Technology application, Business, News, opinion and commentary
Abstract

Vibrant NYC boutique hotel chain selects Cendyn's flagship CRM solution for portfolio BOCA RATON, Fla., April 15, 2019 /PRNewswire/ -- Apple Core Hotels, a New York City-based hotel ownership and [...]

Published
2019

234. Hazlnut Boosts Functionality for Restaurants and Clover PoS Customers

Subjects
Point of sale systems -- Technology application, Customer loyalty -- Technology application, Customer relationship management -- Technology application, Consumer behavior -- Technology application, Retail management software, Retail stores, Brand names, Customer relations, Technology, Retail point-of-sale software, Customer relationship management, Technology application, General interest, News, opinion and commentary
Abstract

JACKSONVILLE: Hazlnut has issued the following press release: In today's world, people expect to have access to restaurants and retail stores at their fingertips. Meet Hazlnut, a company that is [...]

Published
2019

235. Thunderhead Announced As A CRM Watchlist Winner 2019

Subjects
Customer relationship management software -- Technology application, Customer relationship management -- Technology application, Technology, Customer relationship management software, Customer relationship management, Technology application, Business, international
Abstract

(GLOBE NEWSWIRE via COMTEX) -- Thunderhead highlighted as the only candidate that offers true Customer Journey Orchestration with its ONE platformLONDON, Feb. 20, 2019 (GLOBE NEWSWIRE) -- Thunderhead, the global [...]

Published
2019

236. Thunderhead Announced As A CRM Watchlist Winner 2019

Subjects
Customer relationship management software -- Technology application, Customer relationship management -- Technology application, Technology, Customer relationship management software, Customer relationship management, Technology application, Banking, finance and accounting industries, Business
Abstract

LONDON, Feb 20, 2019 (GLOBE NEWSWIRE via COMTEX) -- Thunderhead, the global leader in enterprise technology for Customer Engagement has been announced as a 2019 CRM Watchlist Winner. The coveted [...]

Published
2019

237. Hazlnut Boosts Functionality for Restaurants and Clover PoS Customers

Subjects
Loyalty programs (Marketing) -- Technology application, Customer relationship management -- Technology application, Point-of-sale systems -- Technology application, Retail point-of-sale software, Customer relationship management, Technology application, Business, News, opinion and commentary
Abstract

Meeting a Demand for a Millennial Market through Integrated Online Ordering, Rewards Programs and Mobile Apps JACKSONVILLE, Fla., Feb. 20, 2019 /PRNewswire/ -- In today's world, people expect to have [...]

Published
2019

238. Purely CRM Introduces the 'Purely Mobile Connector' - Connect Your Dynamics 365 to Your Mobile Applications

Subjects
Electronic connectors -- Technology application, Customer relationship management software -- Technology application, Mobile applications -- Technology application, Wireless telephone software -- Technology application, Customer relationship management -- Technology application, Backup software, Connector, Customer relationship management software, Customer relationship management, Technology application, General interest, News, opinion and commentary
Abstract

VANCOUVER: Purely CRM has issued the following press release:The Purely Mobile Connector is a cloud-based middle tier solution released by Purely CRM as their next product following the 'Purely Web [...]

Published
2019

239. Sigma Computing Helps Digital Manufacturing Trailblazer Shatter Data Literacy Barriers, Lower Costs, and Increase Customer Satisfaction

Subjects
Literacy -- Technology application, Customer relationship management -- Technology application, Customer satisfaction -- Technology application, Customer relationship management, Technology application, Computers
Abstract

2020 SEP 8 (VerticalNews) -- By a News Reporter-Staff News Editor at Information Technology Newsweekly -- Sigma Computing, an innovator in cloud analytics and business intelligence (A&BI) for enterprise teams, [...]

Published
2020

240. Studies from Wuhan Donghu University Further Understanding of Information and Data Mining (Design and Implementation of Bank Crm System Based On Decision Tree Algorithm)

Subjects
Banks (Finance) -- Technology application, Data mining -- Technology application, Algorithms -- Technology application, Customer relationship management software -- Technology application, Customer relationship management -- Technology application, Office automation, Time, Technology, Banking industry, Editors, Customer relationship management software, Customer relationship management, Data warehousing/data mining, Algorithm, Technology application, Computers
Abstract

2020 MAY 26 (VerticalNews) -- By a News Reporter-Staff News Editor at Information Technology Newsweekly -- Investigators publish new report on Information Technology - Information and Data Mining. According to [...]

Published
2020

241. The science of customer loyalty: guesswork no longer cuts it for companies trying to secure customer loyalty. Read how three businesses use analytics software to understand, respond to and even predict buyer behavior

Author

Brandel, Mary

Subjects
Customer relationship management -- Technology application, Consumer behavior -- Evaluation, Customer loyalty -- Evaluation, Customer relationship management, Technology application, Business, Computers and office automation industries, Computers
Abstract

IN TODAY'S INTENSELY COMPETITIVE and fast-changing marketplace, companies can no longer rely on gut instinct, guesswork or 'business as usual.' Across all industries, businesses are turning to data analytics to [...]

Published
2012

242. Spreading The Word: Corporations Develop More Personal Relationships With Their Customers Through Blogging

Subjects
Customer relationship management -- Technology application, Weblogs -- Usage, Customer relationship management, Technology application, News, opinion and commentary
Abstract

To view this video, click here: http://feeds.shadowtv.com/feed/player/D41C22B9-9DE3-9046-E181-F23B217D30DC/llLdol9X6QnQOruO29pf4FxxPyld6E5g (Interior shot) (Close up shot) Hands type on keyboard. (Close up shot) Text. (Medium shot) Young woman types on laptop. Montage of computers [...]

Published
2008

243. Diffusion of Adoption of Facebook for Customer Relationship Management in Australia: An Exploratory Study

Author

Abedin, Babak

Subjects
Customer relationship management -- Technology application, Online social networks -- Usage, Small and medium sized companies -- Customer relations, Customer relationship management, Technology application, Computers and office automation industries
Abstract

Despite increasing popularity of social networking sites (SNSs) among customers, it is still unclear for many small-medium enterprises (SMEs) why they may need to embark on a presence on SNSs such as Facebook, and what are the opportunities and/or challenges of customer relationship management (CRM) on these websites. Using diffusion of innovation theory and interviews with twenty Australian organizations, this study found that SNSs governance is the most influential factor for SMEs in effective implementation of Facebook for CRM. Results also show that market pressures, direct customer service, brand promotion, and experimental purposes are among key motivations for organizations to use Facebook for CRM. Ease of use, ease of receiving customers' feedback, availability of rich tools, and the opportunity to reach a large number of potential and existing customers are amongst the key benefits; and dealing with negative comments, finding qualified human resources, reliability of Facebook policies, and scalability of Facebook page are key challenges in using Facebook for CRM., Author(s): Babak Abedin, Faculty of Engineering and IT, University of Technology Sydney (UTS), Sydney, Australia INTRODUCTION Social relationship management has been defined as a technology enabled business strategy, which is [...]

Published
2016
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244. Reinvent relationships with your customers online

Author

Lutze, Heather

Subjects
Customer relationship management -- Technology application, Internet -- Usage, Customer relationship management, Internet, Technology application
Published
2010

245. On-call service

Author

Schechner, Dan

Subjects
Technicians -- Vocational guidance, Customer relationship management -- Methods, Customer relationship management -- Technology application, Facility management industry -- Customer relations, Facility management industry -- Technology application, Technology application, Customer relationship management, Business, Construction and materials industries, Environmental services industry
Published
2010

246. Tealium's Customer Data Platform Highlights HIPAA Milestone

Subjects
Customer relationship management -- Technology application, Medical informatics -- Technology application, Health insurance industry -- Technology application, Customer relationship management, Technology application, Arts and entertainment industries, Health Insurance Portability and Accountability Act of 1996
Abstract

Tealium reported that the company has successfully completed a Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic and Clinical Health Act (HITECH) attestation examination. According [...]

Published
2015

247. Choosing Technology for Your Advisory Firm--CRM and Financial Planning

Subjects
Customer relationship management -- Technology application, Financial planning -- Technology application, Customer relationship management, Technology application, Banking, finance and accounting industries
Abstract

Byline: Mike Patton Last week we discussed some key issues to consider when selecting technology for an independent advisory firm. This week, we will discuss the types of technology you [...]

Published
2015

248. Ameyo Places in 'The Gartner CRM Vendor Guide'

Subjects
Customer relationship management software -- Technology application, Customer relationship management -- Technology application, Customer relationship management software, Customer relationship management, Technology application, Arts and entertainment industries
Abstract

Ameyo has been featured in 'the Gartner CRM Vendor Guide,' in the 'Contact Center Infrastructure' and 'Asia/Pacific Region CRM Application Software Specialists' space. According to Gartner, in its 2015 CRM [...]

Published
2015

249. Better living through science: customer surveys, smart-phone apps and swipe cards all help improve the customer experience

Author

Bertagnoli, Lisa

Subjects
Chain restaurants -- Technology application, Chain restaurants -- Marketing, Chain restaurants -- Customer relations, Customer relationship management -- Technology application, Marketing management -- Technology application, Online social networks -- Usage, Electronic mail systems -- Usage, Customer relationship management, E-mail, Technology application, Company marketing practices, Business, Food and beverage industries
Abstract

[ILLUSTRATION OMITTED] Frozen dessert chain Tasti D-Lite has a menu of 100 flavors, but only four to six are served daily Until last year, that meant customers had to call [...]

Published
2009

250. Breaking up should be hard to do: understand your customers to reduce churn

Author

Crosby, Lawrence A., Corner, Bruce A., and Rieger, Cheryl G.

Subjects
Customer loyalty -- Management, Customer relationship management -- Technology application, Churn rate -- Management, Customer relationship management, Company business management, Technology application, Advertising, marketing and public relations, Business, Business, general
Abstract

Knowing the relationship stage a customer is in and keeping the right metrics at hand is one way of managing customer relations and minimizing customer churn. The levels of customer relationship and how to create this metric are described.

Published
2009

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