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This open access book presents case studies of twelve organisations which the public have come to view as institutions. From the BBC to Doctors Without Borders, from the Amsterdam Concertgebouw Orchestra to CERN, this volume examines how some organisations rise to prominence and remain in high public esteem through changing and challenging times. It builds upon the scholarly tradition of institutional scholarship pioneered by Philip Selznick, and highlights common themes in the stories of these highly diverse organizations; demonstrating how leadership, learning, and luck all play a role in becoming and remaining an institution. This case study format makes this volume ideal for classroom use and practitioners alike. In an era where public institutions are increasingly under threat, this volume offers concrete lessons for contemporary organisation leaders.

This open access book offers unique insights into how governments and governing systems, particularly in advanced economies, have responded to the immense challenges of managing the coronavirus pandemic and the ensuing disease COVID-19. Written by three eminent scholars in the field of the politics and policy of crisis management, it offers a unique ‘bird’s eye’ view of the immense logistical and political challenges of addressing a worst-case scenario that would prove the ultimate stress test for societies, governments, governing institutions and political leaders. It examines how governments and governing systems have (i) made sense of emerging transboundary threats that have spilled across health, economic, political and social systems (ii) mobilised systems of governance and often fearful and sceptical citizens (iii) crafted narratives amid high uncertainty about the virus and its impact and (iv) are working towards closure and a return to ‘normal’ when things can never quite be the same again. The book also offers the building blocks of pathways to future resilience. Succeeding and failing in all these realms is tied in with governance structures, experts, trust, leadership capabilities and political ideologies. The book appeals to anyone seeking to understand ‘what’s going on?’, but particularly academics and students across multiple disciplines, journalists, public officials, politicians, non-governmental organisations and citizen groups.

"With so much media and political criticism of their shortcomings and failures, it is easy to overlook the fact that many governments work pretty well much of the time. Great Policy Successes turns the spotlight on instances of public policy that are remarkably successful. It develops a framework for identifying and assessing policy successes, paying attention not just to their programmatic outcomes but also to the quality of the processes by which policies are designed and delivered, the level of support and legitimacy they attain, and the extent to which successful performance endures over time. The bulk of the book is then devoted to 15 detailed case studies of striking policy successes from around the world, including Singapore's public health system, Copenhagen and Melbourne's rise from stilted backwaters to the highly liveable and dynamic urban centres they are today, Brazil's Bolsa Familia poverty relief scheme, the US's GI Bill, and Germany's breakthrough labour market reforms of the 2000s. Each case is set in context, its main actors are introduced, key events and decisions are described, the assessment framework is applied to gauge the nature and level of its success, key contributing factors to success are identified, and potential lessons and future challenges are identified. Purposefully avoiding the kind of heavy theorizing that characterizes many accounts of public policy processes, each case is written in an accessible and narrative style ideally suited for classroom use in conjunction with mainstream textbooks on public policy design, implementation, and evaluation.

Policies in the EU are largely made by national civil servants who prepare and implement decisions in Brussels as well as at home. Despite their important role, these national civil servants form a relatively hidden world that has received little attention from both the media and academics. This volume considers a wide variety of sources and research methods to answer such questions as: how many civil servants are actually involved in EU-related activities? What do these civil servants do when they engage with the EU? And how do they negotiate their dual roles? The New Eurocrats offers unique and invaluable insights into these civil servants and their working practices-and uncovers some secrets in the world of EU governance along the way., De Europese Unie staat al geruime tijd ter discussie in de Nederlandse politiek en bij het Nederlandse publiek. Daarbij wordt vaak het spookbeeld opgeroepen van een ongrijpbare bureaucratie die voor Nederland bepaalt wat er moet gebeuren. Maar hoe komen deze Europese besluiten eigenlijk tot stand? En welke invloed heeft de EU daarmee op het Nederlandse bestuur? In The New Eurocrats worden deze vragen vanuit een belangrijk perspectief benaderd dat tot nu toe grotendeels is genegeerd: de rol en activiteiten van Nederlandse ambtenaren binnen de EU. Deze nationale ambtenaren spelen een grote rol bij de totstandkoming en uitvoering van Europees beleid. In dit boek wordt op basis van een schat aan bronnen de 'verborgen wereld' van Nederlandse ambtenaren in de EU belicht. Zo wordt een beter zicht geboden op hoe de EU haar besluiten neemt, hoe Nederlandse ambtenaren daar in hun dagelijkse werk op inspelen en hoe dit doorwerkt in de manier waarop de Nederlandse overheid is georganiseerd.