1. A PEOPLE-CENTERED APPROACH TO DESIGNING AND EVALUATING COMMUNITY JUSTICE WORKER PROGRAMS IN THE UNITED STATES.
- Author
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Burnett, Matthew and Sandefur, Rebecca L.
- Subjects
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RESTORATIVE justice , *JURISDICTION , *EMIGRATION & immigration , *LANDLORD-tenant lawsuits , *NATIVE American courts - Abstract
Around the country, jurisdictions are exploring new routes to expand access to justice by empowering community justice workers to provide legal services. Though such activities are often regarded as new, some have existed for decades -people without law licenses have long been authorized to provide representation in immigration matters, Tribal courts, and for those incarcerated in prisons and jails, as well as before a wide range of state and federal administrative agencies and otherfora. Recent eforts are seeking to expand community justice work, both by enlarging the labor force of justice workers and by empowering them to provide more useful and impactful legal assistance. For example, in November 2022, the Alaska Supreme Court approved a waiver of unauthorized practice of law restrictions that will allow Alaska Legal Services Corporation (ALSC), the largest civil legal aid provider in the state, to train and supervise community justice workers who live throughout Alaska's many rural and remote communities, including many where no attorneys live or even visit. Delaware's legislature took action on a key inequality in landlord-tenant law: in the past, landlords were permitted to employ non-lawyers for representation, but tenants were required to represent themselves or find an attorney. Delaware corrected this by permitting registered agents to appear in court on both sides of an eviction case. Andfornearlyfour years, the Utah Supreme Court has been operating the world'sfirst legal services regulatory sandbox, a regulatory space where traditional rules restricting legal advice and advocacy to lawyers can be relaxed in an environment where consumer protection is monitored in real time. This paper reviews established community justice worker models that have been serving low-income and excluded communities in the United States for more than 50 years, including accredited immigration representatives, Tribal lay advocates, and jailhouse lawyers and emerging justice worker models advanced in Alaska, Arizona, Delaware, and Utah in the last five years. These real-world activities offer opportunities for learning about whatfactors make justice work not only effective at resolving people's justice problems or encouraging their engagement with law, but also what makes justice worker programs sustainable over the long term and scalable to meet the enormous volume of Americans' unmet legal needs. To encourage that learning, we offer a people-centered and evidence-based framework for designing and evaluating community justice worker models that focus on program effectiveness, scalability, and sustainability. [ABSTRACT FROM AUTHOR]
- Published
- 2024