Search

Your search keyword '"Airlines -- Customer relations -- Standards"' showing total 9 results
Start Over Descriptor "Airlines -- Customer relations -- Standards"
9 results on '"Airlines -- Customer relations -- Standards"'

1. 'It's absolutely ludicrous': Traveler up in arms after being forced to take Ryanair's Afrikaans-language test to fly

Subjects
Ryanair Ltd. -- Customer relations -- Standards, Language and languages -- Tests, problems and exercises, Passports -- Laws, regulations and rules, Airline passengers -- Testing, Airlines -- Customer relations -- Standards, Government regulation, General interest, News, opinion and commentary
Abstract

Budget airline Ryanair says it's forcing South African travelers to the UK to do a test in the Afrikaans language to prove their nationality in an apparent effort to weed [...]

Published
2022

2. Air Canada changes voucher policy under scrutiny

Author

Atkins, Eric

Subjects
Air Canada -- Customer relations -- Standards, Airlines -- Customer relations -- Standards, Epidemics -- Economic aspects -- Canada, COVID-19 -- Economic aspects, Air travel, Air fares, Travel, General interest, News, opinion and commentary
Abstract

Byline: ERIC ATKINS, Staff Lead Amid growing pressure to refund customers' air fares, Air Canada has broadened its travel credit policy, but is still refusing to give back cash for [...]

Published
2020

3. The TSA checkpoints at airports across the country are busied

Subjects
United States. Federal Aviation Administration, Airlines -- Customer relations -- Standards, Aircraft seating -- Standards, General interest, News, opinion and commentary
Abstract

KRIS VAN CLEAVE (CBS News Transportation Correspondent): Good morning. The TSA checkpoints at airports across the country are busy. But when people get on board the aircraft they might feel [...]

Published
2015

4. Tensions in the Air

Author

Rabin, Roni Caryn

Subjects
Airline passengers -- Health aspects, Airlines -- Customer relations -- Standards, Food hypersensitivity -- Health aspects, Nuts (Food) -- Health aspects, General interest, News, opinion and commentary
Abstract

Rosanne Bloom and her family had just settled into their seats on a flight from Philadelphia to Turks and Caicos Islands on Christmas morning when two airline employees ordered Dr. [...]

Published
2017

5. We're giving fliers an option

Author

Windmuller, Thomas

Subjects
Airlines -- Customer relations -- Standards, Luggage -- Standards, News, opinion and commentary, International Air Transport Association -- Standards
Abstract

Byline: Thomas Windmuller There's been a lot of inaccurate speculation regarding the International Air Transport Association's Cabin OK proposal, but the real story is that we are trying to give [...]

Published
2015

6. Your Giant Carry-On Bag Is Safe, at Least for Now

Author

Barro, Josh

Subjects
Airlines -- Customer relations -- Standards, Luggage -- Standards, General interest, News, opinion and commentary, International Air Transport Association -- Standards
Abstract

Don't worry, nobody is coming for your enormous rollaboard suitcase just yet. Last Tuesday, the International Air Transport Association made headlines by announcing a new guideline for carry-on baggage. They [...]

Published
2015

7. Airlines welcome new carry-on limits. Is smaller better?

Author

Mendoza, Jessica

Subjects
Airlines -- Customer relations -- Standards, Luggage -- Standards, General interest, News, opinion and commentary, International Air Transport Association -- Standards
Abstract

Byline: Jessica Mendoza Millions of fliers may have to invest in smaller, sleeker travel bags, if an airline industry recommendation comes to pass. The International Air Transport Association (IATA) on [...]

Published
2015

8. I'm elite and you're not

Author

Elliott, Christopher

Subjects
Company business management, Frequent flyer programs -- Standards -- Management, Airlines -- Customer relations -- Standards, Elite (Social sciences) -- Influence
Abstract

An elite-level frequent flier card used to be a passport to a better flying experience, offering access to special waiting areas, preferred seating and priority first-class upgrades. But lately, frequent […]

Published
2006

9. Airlines once paid closer attention to customer service

Subjects
Airlines -- Customer relations -- Standards, Customer service -- Standards, Support services, Customer service, News, opinion and commentary
Abstract

In the 1960s and '70s, I flew 100,000 miles a year as president of Leaseway Transportation Corp. The aircraft were not as good then, but passenger services were infinitely better. [...]

Published
2005

Catalog

Books, media, physical & digital resources
See catalog results