1. Patient satisfaction towards anesthesia and anesthesia providers in a sample of Sana'a hospitals –Yemen 2022.
- Author
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Al-Ahdal, Saddam Ahmed, Al-Awar, Mohammed Sadeg A., Almoliky, Mokhtar Abdu, Hazaa, Abdulnasser Ahmed Mohammed, Odhah, Marzoq Ali, and Alroup, Aseel Fuad Shawqi Nasser
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ANESTHESIOLOGISTS , *PATIENT satisfaction , *RECOVERY rooms , *SATISFACTION - Abstract
A fundamental element of quality improvement is ensuring patients' satisfaction with anesthetic care. A part of the quality of care is also patient satisfaction. Patient satisfaction rises as service quality is improved. Additionally, a major factor in determining a patient's loyalty is the level of care provided and the happiness of the client. Aim of the study: To study patient's satisfaction about perioperative anesthesia care among patients underwent anesthesia. Method: A cross-sectional design was conducted in Al-Thawra General Hospital Authority and Dr. Abdulkader Mutawakil hospitals during from 15 June to 15 July 2022, data was collected from 345 patients using an interviewing close-ended structured questionnaire filled by the author and the data were analyzed using Statistical Package for Social Sciences (SPSS). Results: satisfaction with the services provided and anesthesia, as 71.9% of the total study sample were completely satisfied, while only 28.1% showed dissatisfaction about the services and anesthesia. The majority of the sample were satisfied about care provided to them before the surgery by 67.2%, while 32.8% of the total study sample were dissatisfied. The Hospital Authority and Dr. Abdulkader Mutawakil hospitals during from 15 June to 15 July 2022, data was collected from 345 patients using an interviewing close-ended structured questionnaire filled by the author and the data were analyzed using Statistical Package for Social Sciences (SPSS). Results: satisfaction with the services provided and anesthesia, as 71.9% of the total study sample were completely satisfied, while only 28.1% showed dissatisfaction about the services and anesthesia. The majority of the sample were satisfied about care provided to them before the surgery by 67.2%, while 32.8% of the total study sample were dissatisfied. The majority of the sample were satisfied about care provided to them after surgery by 80%, while 20% of the total study sample were dissatisfied. Conclusion: The majority of patients at Dr. Abdulkader Mutawakil Hospital and Al-Thawra General Hospital Authority reported being satisfied with the anesthesia services they received. Conduct a new researcher and use the result of the current result study to improve and development of anesthesia services. [ABSTRACT FROM AUTHOR]
- Published
- 2023
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