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The main objective of the EMPATHIC project has been the design and development of a virtual coach to engage the healthy-senior user and to enhance well-being through awareness of personal status. The EMPATHIC approach addresses this objective through multimodal interactions supported by the GROW coaching model. The paper summarizes the main components of the EMPATHIC Virtual Coach (EMPATHIC-VC) and introduces a demonstration of the coaching sessions in selected scenarios.

The EMPATHIC project develops and validates new interaction paradigms for personalized virtual coaches (VC) to promote healthy and independent aging. To this end, the work presented in this paper is aimed to analyze the interaction between the EMPATHIC-VC and the users. One of the goals of the project is to ensure an end-user driven design, involving senior users from the beginning and during each phase of the project. Thus, the paper focuses on some sessions where the seniors carried out interactions with a Wizard of Oz driven, simulated system. A coaching strategy based on the GROW model was used throughout these sessions so as to guide interactions and engage the elderly with the goals of the project. In this interaction framework, both the human and the system behavior were analyzed. The way the wizard implements the GROW coaching strategy is a key aspect of the system behavior during the interaction. The language used by the virtual agent as well as his or her physical aspect are also important cues that were analyzed. Regarding the user behavior, the vocal communication provides information about the speaker's emotional status, that is closely related to human behavior and which can be extracted from the speech and language analysis. In the same way, the analysis of the facial expression, gazes and gestures can provide information on the non verbal human communication even when the user is not talking. In addition, in order to engage senior users, their preferences and likes had to be considered. To this end, the effect of the VC on the users was gathered by means of direct questionnaires. These analyses have shown a positive and calm behavior of users when interacting with the simulated virtual coach as well as some difficulties of the system to develop the proposed coaching strategy. The research presented in this paper is conducted as part of the project EMPATHIC that has received funding from the European Union's Horizon 2020 research and innovation programme under grant agreement no 769872.

Paper presented at 11th International Workshop on Spoken Dialogue Systems, IWSDS 2020; Madrid; Spain; 21 September 2020 through 23 September 2020 In this work, a Spanish corpus that was developed, within the EMPATHIC project (http://www.empathic-project.eu/) framework, is presented. It was designed for building a dialogue system capable of talking to elderly people and promoting healthy habits, through a coaching model. The corpus, that comprises audio, video an text channels, was acquired by using a Wizard of Oz strategy. It was annotated in terms of different labels according to the different models that are needed in a dialogue system, including an emotion based annotation that will be used to generate empathetic system reactions. The annotation at different levels along with the employed procedure are described and analysed.

The goal of active aging is to promote changes in the elderly community so as to maintain an active, independent and socially-engaged lifestyle. Technological advancements currently provide the necessary tools to foster and monitor such processes. This paper reports on mid-term achievements of the European H2020 EMPATHIC project, which aims to research, innovate, explore and validate new interaction paradigms and platforms for future generations of personalized virtual coaches to assist the elderly and their carers to reach the active aging goal, in the vicinity of their home. The project focuses on evidence-based, user-validated research and integration of intelligent technology, and context sensing methods through automatic voice, eye and facial analysis, integrated with visual and spoken dialogue system capabilities. In this paper, we describe the current status of the system, with a special emphasis on its components and their integration, the creation of a Wizard of Oz platform, and findings gained from user interaction studies conducted throughout the first 18 months of the project., Comment: 12 pages