This article examines the relationship between information consumption and mental health during the early stages of the COVID-19 pandemic. Adopting a qualitative approach, we interviewed 39 people in British Columbia, Canada between October and December 2020. Interestingly, half of the participants did not want to seek out new information on COVID-19, making their early insights and initial confusion salient. While some individuals did desire up-to-date information on outbreaks and new risks, many expressed confusion over what was perceived to be an evolving landscape of public health policy and practice. Overall, our research found that capacity issues, information overload/fatigue, politics, distrust, and competing sources of news all contributed to a culture of confusion towards public health information. As a consequence, this confusion resulted in knowledge uncertainty about the virus, vaccinations, and the pandemic itself. Our findings highlight the need for a host of future projects that examine how citizens experience disempowerment and limited agency towards compliance with health and safety initiatives. Cet article examine la relation entre la consommation d'informations et la sante mentale au cours des premieres phases de la pandemie de COVID-19. Adoptant une approche qualitative, nous avons interroge 39 personnes en Colombie-Britannique, au Canada, entre octobre et decembre 2020. Il est interessant de noter que la moitie des participants ne souhaitaient pas rechercher de nouvelles informations sur le COVID-19, ce qui met en evidence leurs premieres idees et leurs confusions initiales. Si certaines personnes souhaitaient des informations actualisees sur les epidemies et les nouveaux risques, beaucoup ont exprime leur confusion face a ce qui etait percu comme un paysage evolutif de la politique et de la pratique de la sante publique. Dans l'ensemble, notre recherche a revele que les problemes de capacite, la surcharge d'information/fatigue, la politique, la mefiance et les sources d'information concurrentes contribuaient tous a une culture de confusion a l'egard de l'information en matiere de sante publique. En consequence, cette confusion a entraine une incertitude des connaissances sur le virus, les vaccinations et la pandemie elle-meme. Nos conclusions soulignent la necessite d'une serie de projets futurs qui examinent comment les citoyens se sentent desempares et ont un pouvoir d'action limite en ce qui concerne le respect des initiatives en matiere de sante et de securite., INTRODUCTION During the COVID-19 pandemic, health authorities and scientists worked together to manage risk and public health through initiatives such as mask-wearing campaigns, social distancing measures, vaccinations, and travel restrictions. [...]