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32. Software that does it all: edit your photos, organize your finances, access your computer remotely, and do even more with these essential software packages and Web apps--a mix of established favorites and indispensable up-and-comers

Author

Geuss, Megan and Bertolucci, Jeff

Subjects
Business, Computers and office automation industries
Abstract

A computer is only as useful as the software you run on it, so you should keep your PC's software current--and not necessarily with the latest version of a program [...]

Published
2012

33. Printer ink refills can save you money: take one inkjet, try refilled and remanufactured cartridges on it, and what do you get? Mostly small hassles--and some big savings

Author

Bertolucci, Jeff and Riofrio, Melissa

Subjects
The ODP Corp., Printing-ink -- Economic aspects, Ink-jet printers -- Economic aspects, Office equipment and supplies industry -- Economic aspects, Computer peripherals industry -- Economic aspects, Remanufacturing -- Economic aspects, Ink jet printer, Business, Computers and office automation industries
Abstract

CHEAP INK: It's what every inkjet printer user wants. But although refilled and remanufactured cartridges are less pricey than printer vendors' ink, they come with dire warnings about drips, disappointing [...]

Published
2011

34. The tech brands you can trust: every year PCWorld polls its knowledgeable readers to see which companies are providing the best tech support and service

Author

Bertolucci, Jeff

Subjects
Customer satisfaction -- Surveys, Customer service -- Surveys, Support services, Customer service, Product reliability, Business, Computers and office automation industries
Abstract

The results of our latest exclusive survey of 79,000 tech aficionados reveal some welcome improvements and some familiar shortcomings. Device manufacturers spend billions each year on designing, marketing, and advertising [...]

Published
2011

35. The world's greenest computers? Are Macs as environmentally friendly as Apple says?

Author

Bertolucci, Jeff

Subjects
Laptop/portable computer, Microcomputer industry, Computer industry, Apple Inc. -- Innovations, Notebook computers -- Evaluation -- Usage -- Innovations, Laptop computers -- Evaluation -- Usage -- Innovations, Green products -- Usage, Computer industry -- Innovations -- Usage
Abstract

When Apple launched its new family of MacBook laptops last fall, its ad campaign focused on their eco-friendly attributes: a recyclable aluminum and glass enclosure, mercury-free LED backlights, fewer toxins […]

Published
2009

36. Reliability report card: grading tech's biggest brands: 44,000 PC World readers reveal which companies make the sturdiest gear--and which ones won't fore you after the deal is done

Author

Bertolucci, Jeff

Subjects
Support services, Customer service, Software/hardware leasing, Microcomputer industry, Computer industry, Hewlett-Packard Co. -- Reports, Computers -- Evaluation -- Reports, Computer industry -- Reports, Customer service -- Reports
Abstract

Maybe it's not the accent. Maybe, after all, it's poor training that makes phone support so bad. That's the word from PC World readers who completed this year's Reliability and […]

Published
2009

37. Cheap] ink: will it cost you? Buying replacement ink from a third-party vendor can save you big bucks. But will you pay with lousy-looking prints that fade in no time? We did months of testing to see how well cheapo replacement inks compare with the manufacturers' own brands

Author

Bertolucci, Jeff

Subjects
Company marketing practices, Color ink jet printer, Printing industry -- Marketing -- Usage
Abstract

RAZOR-BLADE MAKERS sell consumers the shaver at low prices and then make a killing selling replacement blades. Printer manufacturers do the same thing--selling their printers on the cheap and then […]

Published
2008

38. Seize the Web: 39 ways to put yourself on the Web: whether you're interested in blogging, making music, shooting videos, publishing your novel, or starting your own social network, these great services can help--in many cases, for free

Author

Bertolucci, Jeff

Subjects
Career development -- Social aspects
Abstract

The Web is not a spectator sport. Sure, you can watch videos and do countless other low-brainwave activities online, but the Web's outlets for self-expression and creativity are boundless. In […]

Published
2008

39. The best places (and times) to buy: you know which products you need. But where and when can you get the best deals? Our ratings of the best tech stores--and our tips for timing your purchases--can help

Author

Bertolucci, Jeff

Subjects
Company marketing practices, Company pricing policy, Specialty stores -- Marketing -- Prices and rates
Abstract

Given a choice, Jay Gorman would rather shop online for tech gear. An IBM employee who works amid whirring mainframes in Lake Katrine, New York, Gorman estimates that he buys […]

Published
2008

40. Technology most (and least) reliable brands: which companies can you trust? We asked 60,000 PC World readers--and they told us about their experiences with PCs, printers, cameras, routers, and more

Author

Bertolucci, Jeff

Subjects
Consumer electronics industry, User need, Microcomputer industry, End user, Computer industry, Consumer electronics industry -- Evaluation -- Surveys, End users -- Surveys, Computer industry -- Evaluation -- Surveys
Abstract

HP fell sharply in the eyes of PC World readers this year. Asked if he'll buy from HP again, George Schwarz of Amarillo, Texas, says: 'The answer is no. In […]

Published
2008

41. Seize the Web: go beyond browsing: with these 39 exceptionally interactive Web sites and services, you can do anything from launching a private social network to publishing your own book

Author

Bertolucci, Jeff

Subjects
Market trend/market analysis, Web services, Internet videos -- Forecasts and trends, Web services -- Forecasts and trends
Abstract

The Web is not a spectator sport. Sure, you can watch videos and do countless other low-brainwave activities online, but the Web's outlets for self-expression and creativity are bound-less. In […]

Published
2007

42. Broadband expands: you have more options for superfast Internet access than ever-at home, at work, and on the road. Our exclusive survey reveals which companies provide the best service

Author

Bertolucci, Jeff

Subjects
Cable television/data services, Online services, Internet service provider, Internet service providers -- Evaluation -- Services, Online services -- Evaluation -- Services
Abstract

YOU WANT A FASTER INTERNET? So does IT professional Chris Heslerof Cincinnati. When his 5-megabits-per-second Road Runner broadband connection from Time Warner Cable proved too sluggish for his needs, Hesler, […]

Published
2007

43. Search engine shoot-out: whether you're searching for text, video, images, news, or local information, you have lots of options beyond Google. We tried dozens of search engines and found some worthy challengers to the king

Author

Bertolucci, Jeff

Subjects
Text search and retrieval software, Internet search software, Internet/Web search service, Information services industry, Google L.L.C. -- Services -- Evaluation, Internet/Web search services -- Services -- Usage -- Evaluation, Information services industry -- Services -- Evaluation -- Usage, Information services -- Services -- Evaluation -- Usage
Abstract

NOT MANY BRANDS BECOME VERBS, as in 'I googled [fill in the blank] last night.' Nielsen/NetRatings' January 2007 report found that more than half of all Web queries in the […]

Published
2007

44. The best broadband in America: both cable and DSL connections are getting faster and cheaper, but new services such as fiber optics and wireless are giving them a run for their money. To find out how your ISP rates, see what our readers say about their providers

Author

Bertolucci, Jeff

Subjects
Wireless Internet access, Internet access, Company pricing policy, Internet service provider, Internet service providers -- Prices and rates -- Usage, Internet access -- Prices and rates -- Usage, Wireless Internet access -- Prices and rates -- Usage
Abstract

SOARING BANDWIDTHS, LOWER prices, innovative applications: Good broadband Internet service has become cheap and ubiquitous, and it's only going to get better. Within a few years, today's 'high-speed' service will […]

Published
2006

45. Never call tech support again! Why suffer through hours on hold when you can solve the problem yourself? Whether your PC won't boot, keeps crashing, is infested with adware or can't get to the Net we'll help you fix it

Author

Bertolucci, Jeff

Subjects
Help desk services, Debugging -- Methods, Microcomputers -- Maintenance and repair -- Evaluation
Abstract

Bad things happen to good computers: motherboards fry, hard disks die, and spyware and viruses muck up Windows. You'd call tech support, but most of the time they're just reading […]

Published
2006

46. The best companies to buy from: who offers reliable products and hassle-free service? We polled 35,000 PC World readers about their PCs, printers, cameras, and other hardware, and learned that good help can be hard to find

Author

Bertolucci, Jeff

Subjects
Electronics industry, Reliability (Engineering) -- Surveys, Electronics industry -- Surveys -- Evaluation, Electronics -- Evaluation -- Surveys
Abstract

WHEN YOUR PC BREAKS, you shouldn't need a U.N. interpreter to communicate with tech support. Just ask Ronald Pippin, a CPA from Wheaton, Illinois, who twice encountered communication problems with […]

Published
2006

47. Net phones grow up: Internet telephone services, including new offerings from big-name providers, have never been so clear and hassle-free. Our tests found the best of an impressive bunch

Author

Bertolucci, Jeff

Subjects
Telephone services -- Product/service Evaluations
Abstract

A LOT HAS CHANGED since we last tested Internet phone services 16 months ago ('Internet Phones: Clear Winners,' May 2004; find.pcwor]d.com/43406). The Internet phone market, once the domain of scrappy […]

Published
2005

49. Products for the paranoid: fingerprint scanners, security keys, encryption software: which tools should you use to keep sensitive data from prying eyes?

Author

Bertolucci, Jeff

Subjects
Network security software, Data security issue, Data security -- Product information -- Safety and security measures, Security software -- Product information -- Safety and security measures, Microcomputers -- Safety and security measures -- Product information
Abstract

Last year's tax return. Sensitive personnel information from your boss. Your bank records. Aunt Emily's secret pumpkin pie recipe. There's a good chance that all these things, or things just […]

Published
2004

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