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Research is urgently required to understand COVID-19's impact on international students and satisfaction with support interventions. This study investigated these dimensions for international business students studying in Australia to inform international HE policy and marketing. Qualitative research identified the main impacts: financial hardship and income loss, social and lifestyle changes, cessation of travel, and mental health concerns. Six COVID-19 intervention dimensions were identified and a survey then captured ratings of importance, as well as the performance of CDU and the government across these dimensions. Intervention improvement priorities varied according to the analytical approach used. For example, importance-performance analysis revealed financial support as the priority for improvement. In contrast, regression analysis revealed social distancing as the key driver of intervention satisfaction. Closing the loop research then revealed ways to improve COVID-19 interventions and provided input for future marketing for attracting and maintaining international students. Implications for measuring student satisfaction are also discussed. [ABSTRACT FROM AUTHOR]

Tourism has been viewed as a development pathway, with alternative tourisms such as volunteer tourism perceived as promising. However, critics have highlighted how white saviourism and Western ideologies of superiority may underpin both development agendas and activities like volunteer tourism. The COVID crisis has impacted both tourism and international development and calls for rethinking. This case study is situated at the intersections of tourism, development and humanitarianism. It charts the evolution of the Cambodian Children’s Trust which emerged in 2007 from the co-founding of an orphanage by an Australian volunteer tourist and a local Khmer leader. Through a process of conscientisation, the orphanage has given way to a community development approach under the leadership of a 100 percent Khmer team in country, leaving footprints of empowering spaces rather than dependency structures. This article addresses the research question of how might we transform the paternalistic desire to “do good” found in both voluntourism and development into a practice of mutual solidarity? Illuminating issues of power and inequality in Western-led models, this article offers a framework for more just partnerships based on Freirian praxis: dialogue building critical consciousness, co-development of transformative praxis, capacity sharing and trust in the capabilities of the people. [ABSTRACT FROM AUTHOR]