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Abstract What predicts a neighborhood’s adaptability to essential public health policies and shelter-in-place regulations that prevent the harmful spread of COVID-19? To answer this question, we present a novel application of human mobility patterns and human behavior in a network setting. We analyze 2 years of mobility data (January 2019 to December 2020) from New York City and construct weekly mobility networks between census block groups based on aggregated point-of-interest visit patterns. Our results indicate that neighborhoods’ socioeconomic and geographic characteristics play a significant role in predicting their adaptability to active shelter-in-place policies. Our simulation outcomes reveal that, alongside factors such as race, education, and income, the geographical attributes of neighborhoods, such as access to amenities that satisfy community needs are equally important factors in predicting neighborhood adaptability to public health policies. These findings offer valuable insights that can enhance urban planning strategies, thereby aiding pandemic mitigation efforts and fostering increased adaptability of urban areas in the face of exogenous shocks like the COVID-19 pandemic.

Abstract Small and Medium-sized Enterprises play a significant role in most economies by contributing to job creation and economic growth. A majority of such merchants rely on business financing, and thus, financial institutions and investors need to assess their performance before making decisions on business loans. However, current methods of predicting merchants’ future performance involve their private internal information, such as revenue and customer base, which cannot be shared without potentially exposing critical information. To address this problem, we first propose a novel approach to predicting merchants’ future performance using credit card transaction data. Specifically, we construct a merchant network, regarding customers as bridges between merchants, and extract features from the constructed network structure for prediction purposes. Our study results demonstrate that the performance of machine learning models with features extracted from our proposed network is comparable to those with conventional revenue- and customer-based features, while maintaining higher privacy levels when shared with third-party organizations. Our approach offers a practical solution to privacy concerns over data and information required for merchants’ performance prediction, enabling safe data-sharing among financial institutions and investors, helping them make more informed decisions on allocating their financial resources while ensuring that merchants’ sensitive information is kept confidential.

Abstract Recommending relevant items to users has become an important task in many systems due to the increased amount of data produced. For this purpose, transaction datasets such as credit card transactions and e-commerce purchase histories can be used in recommendation systems to understand underlying user interests by exploiting user-item interactions, which can be a powerful signal to perform this task. This study proposes a link prediction-based recommendation system combining graph representation learning algorithms and gradient boosting classifiers for transaction datasets. The proposed system generates a network where nodes correspond to users and items, and links represent their interactions. A use case scenario is examined on a credit card transaction dataset as a merchant prediction task that predicts the merchants where users can make purchases in the next month. Performances of common network embedding extraction techniques and classifier models are evaluated via various experiments conducted and based on these evaluations, a novel system is proposed, and a matrix factorization-based alternative recommendation method is compared with the proposed model. The proposed method has shown superior performance to the alternative method in terms of receiver operating characteristic curves, area under the curve, and mean average precision metrics. The use of transactional data for a recommendation system is found to be a powerful approach to making relevant recommendations.

This paper proposes a novel route optimization framework to solve the problem of instant pick-up and delivery for e-grocery orders. The proposed framework extends the traditional time-windowed package delivery problem. We demonstrate the effectiveness of our approach for this integrated problem using actual delivery data from HepsiJet, a leading e-commerce logistics provider in Turkey. We first employ several machine learning algorithms and simulations to investigate the capacity of the courier. Subsequently, a dynamic route planning workflow is executed with a highly specialized and novel routing algorithm. Our proposed heuristic approach considers combined fleet operations for delivering regular packages originating from a central depot and dynamic e-grocery orders picked up at local supermarkets and delivered to the customers. The heuristic algorithm constitutes k-opt and node transfer operation variations customized for this integrated problem. We report the performance of our approach in problem instances from the literature and instances from HepsiJet’s daily operations, which we also publicly share as new route optimization problem instances. Our results suggest that, despite the more complex nature of the integrated problem, our proposed algorithm and solution framework produce more efficient and cost-effective solutions that offer additional business opportunities for companies such as HepsiJet. The computational analyses reveal that implementing our proposed approach yields significant efficiency gains and cost reductions for the company, with a distance reduction of over 30%, underscoring our approach’s effectiveness in achieving substantial cost savings and enhanced efficiency through integrating two distinct delivery operations.

Abstract Urban income segregation is a widespread phenomenon that challenges societies across the globe. Classical studies on segregation have largely focused on the geographic distribution of residential neighborhoods rather than on patterns of social behaviors and interactions. In this study, we analyze segregation in economic and social interactions by observing credit card transactions and Twitter mentions among thousands of individuals in three culturally different metropolitan areas. We show that segregated interaction is amplified relative to the expected effects of geographic segregation in terms of both purchase activity and online communication. Furthermore, we find that segregation increases with difference in socio-economic status but is asymmetric for purchase activity, i.e., the amount of interaction from poorer to wealthier neighborhoods is larger than vice versa. Our results provide novel insights into the understanding of behavioral segregation in human interactions with significant socio-political and economic implications.

Abstract Much recent work has illuminated the growth, innovation, and prosperity of entire cities, but there is relatively less evidence concerning the growth and prosperity of individual neighborhoods. In this paper we show that diversity of amenities within a city neighborhood, computed from openly available points of interest on digital maps, accurately predicts human mobility (“flows”) between city neighborhoods and that these flows accurately predict neighborhood economic productivity. Additionally, the diversity of consumption behaviour or the diversity of flows together with geographic centrality and population density accurately predicts neighborhood economic growth, even after controlling for standard factors such as population, etc. We develop our models using geo-located purchase data from Istanbul, and then validate the relationships using openly available data from Beijing and several U.S. cities. Our results suggest that the diversity of goods and services within a city neighborhood is the largest single factor driving both human mobility and economic growth.

Abstract Customer retention is crucial in a variety of businesses as acquiring new customers is often more costly than keeping the current ones. As a consequence, churn prediction has attracted great attention from both the business and academic worlds. Traditional efforts in the financial domain mainly focus on domain specific variables such as product ownership or service usage aggregation, however, without considering dynamic behavioral patterns of customers’ financial transactions. In this paper, we attempt to fill in this gap by investigating the spatio-temporal patterns and entropy of choices underlying the customers’ financial decisions, and their relations to customer churning activities. Inspired by previous works in the emerging field of computational social science, we built a prediction model based on spatio-temporal and choice behavioral traits using individual transaction records. Our results show that proposed dynamic behavioral models could predict churn decisions significantly better than traditionally considered factors such as demographic-based features, and that this effect remains consistent across multiple data sets and various churn definitions. We further study the relative importance of the various behavioral features in churn prediction, and how the predictive power varies across different demographic groups. More generally, the proposed features can also be applied to churn prediction in other domains where spatio-temporal behavioral data are available.

The rapid growth of mobile payment and geo-aware systems as well as the resulting emergence of Big Data present opportunities to explore individual consuming patterns across space and time. Here we analyze a one-year transaction dataset of a leading commercial bank to understand to what extent customer mobility behavior and financial indicators can predict the use of a target product, namely the Individual Consumer Loan product. After data preprocessing, we generate 13 datasets covering different time intervals and feature groups, and test combinations of 3 feature selection methods and 10 classification algorithms to determine, for each dataset, the best feature selection method and the most influential features, and the best classification algorithm. We observe the importance of spatio-temporal mobility features and financial features, in addition to demography, in predicting the use of this exemplary product with high accuracy (AUC = 0.942). Finally, we analyze the classification results and report on most interesting customer characteristics and product usage implications. Our findings can be used to potentially increase the success rates of product recommendation systems.

Traditional financial decision systems (e.g. credit) had to rely on explicit individual traits like age, gender, job type, and marital status, while being oblivious to spatio-temporal mobility or the habits of the individual involved. Emerging trends in geo-aware and mobile payment systems, and the resulting "big data," present an opportunity to study human consumption patterns across space and time. Taking inspiration from animal behavior studies that have reported significant interconnections between animal spatio-temporal "foraging" behavior and their life outcomes, we analyzed a corpus of hundreds of thousands of human economic transactions and found that financial outcomes for individuals are intricately linked with their spatio-temporal traits like exploration, engagement, and elasticity. Such features yield models that are 30% to 49% better at predicting future financial difficulties than the comparable demographic models.

Abstract Poor diets are a leading cause of morbidity and mortality. Exposure to low-quality food environments saturated with fast food outlets is hypothesized to negatively impact diet. However, food environment research has predominantly focused on static food environments around home neighborhoods and generated mixed findings. In this work, we leverage population-scale mobility data in the U.S. to examine 62M people’s visits to food outlets and evaluate how food choice is influenced by the food environments people are exposed to as they move through their daily routines. We find that a 10% increase in exposure to fast food outlets in mobile environments increases individuals’ odds of visitation by 20%. Using our results, we simulate multiple policy strategies for intervening on food environments to reduce fast-food outlet visits. This analysis suggests that optimal interventions are informed by spatial, temporal, and behavioral features and could have 2x to 4x larger effect than traditional interventions focused on home food environments.

Abstract The characteristics of food environments people are exposed to, such as the density of fast food (FF) outlets, can impact their diet and risk for diet-related chronic disease. Previous studies examining the relationship between food environments and nutritional health have produced mixed findings, potentially due to the predominant focus on static food environments around people’s homes. As smartphone ownership increases, large-scale data on human mobility (i.e., smartphone geolocations) represents a promising resource for studying dynamic food environments that people have access to and visit as they move throughout their day. This study investigates whether mobility data provides meaningful indicators of diet, measured as FF intake, and diet-related disease, evaluating its usefulness for food environment research. Using a mobility dataset consisting of 14.5 million visits to geolocated food outlets in Los Angeles County (LAC) across a representative sample of 243,644 anonymous and opted-in adult smartphone users in LAC, we construct measures of visits to FF outlets aggregated over users living in neighborhood. We find that the aggregated measures strongly and significantly correspond to self-reported FF intake, obesity, and diabetes in a diverse, representative sample of 8,036 LAC adults included in a population health survey carried out by the LAC Department of Public Health. Visits to FF outlets were a better predictor of individuals’ obesity and diabetes than their self-reported FF intake, controlling for other known risks. These findings suggest mobility data represents a valid tool to study people’s use of dynamic food environments and links to diet and health.

Abstract Societal unrest and similar events are important for societies, but it is often difficult to quantify their effects on individuals, hindering a timely and effective policy-making in emergencies and in particular localized social shocks such as protests. Traditionally, effects are assessed through economic indicators or surveys with relatively low temporal and spatial resolutions. In this work, we compute two behavioral indexes, based on the use of credit card transaction data, for measuring the economic effects of a series of protests on consumer actions and personal consumption. Using data from a metropolitan area in an OECD country, we show that protests affect consumers’ shopping frequency and spending, but in noticeably different ways. The effects show strong temporal and spatial patterns, vary between neighborhoods and customers of different socio-demographical characteristics as well as between merchants of different categories, and suggest interesting subtleties in purchase behavior such as displaced or delayed shopping activities. Our method can generally serve for the real-time monitoring of the effects of major social shocks or events on urban economy and consumer sentiment, providing high-resolution and cost-effective measurement tools to complement traditional economic indicators.