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This open access book constitutes revised selected papers from the workshops held at the 25th International Conference on Agile Software Development, XP 2024, which took place in Bozen-Bolzano, Italy, during June 04-07, 2024. XP is the premier agile software development conference combining research and practice. It is a unique forum where agile researchers, practitioners, thought leaders, coaches, and trainers get together to present and discuss their most recent innovations, research results, experiences, concerns, challenges, and trends. XP conferences provide an informal environment to learn and trigger discussions and welcome both people new to agile and seasoned agile practitioners. This year’s conference was held with the theme “Reflect, Adapt, Envision”. The 29 papers included in this volume were carefully reviewed and selected from 58 submissions to the following tracks: International Workshop on Advances in Software Intensive Startups Workshop on AI for Agile Software Engineering (AI4ASE) 2nd International Workshop on Global and Hybrid Work in Software Engineering (GoHyb) 11th International Workshop on Large-Scale Agile Development Workshop on the AI Scrum Master: Incorporating AI Into Your Agile Practices and Processes Agile Training and Education Track PhD Symposium Track Posters Track

This open access book pertains to the "International Conference on Cultural Tourism Advances," held on June 27 and 28, 2023, at KU Leuven, Belgium. It focuses on advancing understanding of the sustainable development potential of cultural tourism by examining successful policy interventions, emerging cultural tourism trends, advancements in visitor management systems, new business and governance models, and the opportunities arising from ICT in the twenty-first century. This book presents recent key advances and their significant outcomes in the domain of European Cultural Tourism.

Creating an inclusive environment where different software developers can feel welcome and leverage their talents is an ethical imperative no company can ignore. Indeed, software organizations have in the last decade been trying to make changes for a more diverse and inclusive software development environment. The push for increased diversity in software has been a public one, from annual diversity reports by some of the worlds’ most visible companies such as Microsoft, Google, and Facebook, to large projects such as Linux Foundation’s Software Developer Diversity and Inclusion project that explores, evaluates, and promotes best practices from research and industry to increase diversity and inclusion in software engineering. Despite these many efforts, diversity remains low. Numbers from the software industry show that less than 25% of software engineers are women. Diversity is also low in regards to many other facets of diversity. This book provides an overview of research into the different aspects of diversity and inclusion in software engineering, as well as the tools, methods, and practices proposed to foster diversity and to build inclusive software teams and development environments. It describes research challenges in studying diversity and inclusion in software. Readers will be challenged to consider how they are contributing to a lack of inclusion and what they can do to improve inclusion in the software industry. What You Will Learn Aspects of diversity (e.g., age, culture, gender, race) and relationship to software engineering activities and outcomes How to measure diversity Investigations of intersectionality in software engineering Research methods for the study of diversity and inclusion in software engineering Empirical studies of effective practices to foster diversity and inclusion in software engineering Interventions and programs that have been used to successfully support retention in software engineering Software engineering education for diverse and inclusive software engineering, and proven teaching methods/environments that support diverse and inclusive software engineering Who This Book Is For For Researchers, the book presents a state-of-the-art collection of existing studies into many aspects of diversity, methods, and tools proposed and tried out in practice, challenges in research, and contributing to a research agenda on this topic for future studies. For Industry practitioners, the book describes efforts to investigate diversity in software teams, whether in corporate or open source environments. It also describes empirical evidence about effectiveness of certain methods and approaches to foster diversity and inclusion in software development. For Educators,the book describes practices and effective changes in Computer Science/Software Engineering curricula that were found as effective in engaging learners from minoritized groups, creating inclusive software teams that are diverse, and which relate to educational material useful for training for diversity, equity, and inclusion.

This is an open access handbook that guides destinations on their journey to becoming Smart Tourism Destinations (STDs). Developed by SEGITTUR, a distinguished Spanish State company, and aligned with academia represented by Professor Lidia Andrades, who has brought together recognized international academics with SEGITTUR experts in the field of tourism management to write this groundbreaking book, it offers practical insights and strategies for success. Explore the characteristics and implications of smart destinations, across the five dimensions which structure them: destination governance, accessibility, technology, innovation and sustainability, navigate the transition from traditional tourism management to the innovative smart managerial paradigm, and overcome challenges encountered during the transformative process. Equipping destination managers with essential tools and strategies, this handbook showcases real-life examples of Spanish destinations embracing the smart tourism paradigm. Drawing on SEGITTUR's proven methodology, it provides precise guidance, checklists, and expert recommendations for effective implementation. An invaluable resource for destination managers, tourism professionals, and researchers, it unlocks the full potential of smart tourism destinations.

This open-access book presents the best research papers from the XIV International Congress on Tourism and Information and Communications Technologies (TURITEC2023), held in Málaga, Spain from 19 to 20 October 2023. The book explores the profound impact of COVID-19 on the tourism industry and the increasing importance of digitalization and Information and Communication Technologies (ICTs) as key drivers for the industry's recovery, alongside sustainability. This curated collection of research papers offers conceptualizations, methodologies, analyses, and empirical case studies that illuminate the path to a resilient and sustainable future for tourism.

Clusters are considered crucial nodes in the ongoing transformation of international value chains (IVCs). Due to technological advancements and external shocks, such as pandemic and political conflicts, value chains (VCs) have been spatially and functionally shortening, and clusters are well suited to address the resulting demand for more diversified and higher value-adding activities in geographical proximity, such as European economic area. However, clusters differ in their positions and capability to advance in IVCs, which induces the research problem of the conditions for cluster upgrading (CU). This monograph aims to develop a theoretical framework for regional CU and empirically verify this framework based on ICT clusters in Europe. It advances the theory of upgrading by linking the VC governance and capability approaches, broadening the empirical evidence on the conditions of CU, and providing policy recommendations. The unique value of the findings from research and practice results in the identification of the determinants for CU and conceptualizes them into new theoretical constructs of the sufficient Framework Conditions and the necessary and sufficient Public-Private Knowledge Governance. Our empirical basis is European clusters in ICT, an industry being one of the Key Enabling Technologies (KETs) for innovation and VC transformation. The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.

This open-access book is premised on the belief that understanding and protecting privacy requires a multidisciplinary approach. The editors of this contributed book believe that privacy is a ‘wicked problem’ because of its social complexity. In the modern world, political, social, and technological structures increasingly violate human privacy in physical and virtual spaces. Our behaviors are surveilled, captured, and monetized—often without our knowledge. Contributors are experts from diverse fields, including anthropology, architecture, data science, engineering, history, information systems, library sciences, medicine, philosophy, and supply chain management, each writing for an explicitly interdisciplinary readership. Privacy as a concept is a moving target across the globe, morphing and transforming historically from one epoch to the next. By moving beyond the limitations of a single disciplinary lens, this book aims at a richer, more comprehensive, and more lasting analysis. This collection is of great interest to students and scholars of diverse backgrounds studying human privacy.

In einer Zeit, in der digitale Technologien nahezu jeden Aspekt unseres Lebens durchdringen, ist es unerlässlich, die tieferen Zusammenhänge des digitalen Konsums zu verstehen. Erstmalig bietet dieses open access-Lehrbuch einen Wegweiser durch die vielfältigen Facetten der Digitalisierung des Konsums. Dabei verbindet es die Disziplinen der angewandten Informatik und Verbraucherwissenschaften. Die Leserinnen und Leser erhalten Einblick in die digitale Konsumlandschaft, ausgehend von der historischen Entwicklung des (digitalen) Konsums. Dazu vermittelt das Lehrbuch zentrale Grundbegriffe und Themen der Verbraucherinformatik und stellt verschiedene Konsumtheorien aus den Disziplinen Wirtschaftswissenschaften, Psychologie und Sozialwissenschaften vor. Praxisnahe Beispiele aus der Digitalisierung bieten Einsichten in unterschiedliche Perspektiven, während vertiefende Textboxen und Selbstreflexionsfragen das Verständnis fördern. Inhaltlich decken die Autorinnen und Autoren Themen von Datenschutz bis zur Sharing Economy ab und geben insbesondere auch praktische Ansätze für Themen wie Verbraucherschutz und Nachhaltigkeit mit auf den Weg. Die Anwendungs- und Querschnittsthemen der Verbraucherinformatik reichen von der Digitalisierung der Haushalte und Märkte über Fragen des digitalen Verbraucherschutzes bis hin zu zentralen gesellschaftlichen Fragestellungen rund um die Themen Fairness, Verantwortung und Nachhaltigkeit bei der Gestaltung von digitalen Technologien. Das Buch bietet einen umfassenden Überblick, der sowohl für Studierende der Wirtschafts- und Sozialwissenschaften als auch der angewandten Informatik von bedeutendem Wert ist.

This open access book constitutes the proceedings of the 25th International Conference on Agile Software Development, XP 2024, which took place in Bozen-Bolzano, Italy, during June 04-07, 2024. XP is the premier agile software development conference combining research and practice. It is a unique forum where agile researchers, practitioners, thought leaders, coaches, and trainers get together to present and discuss their most recent innovations, research results, experiences, concerns, challenges, and trends. XP conferences provide an informal environment to learn and trigger discussions and welcome both people new to agile and seasoned agile practitioners. This year’s conference was held with the theme “Reflect, Adapt, Envision”. The 10 full and 2 short papers included in these proceedings were carefully reviewed and selected from 32 submissions. They were organized in topical sections as follows: agile at scale; value and quality in agile; and people and teams in agile.

Adopting a multidisciplinary approach, this book discusses the potential of social innovation in the pursuit of social justice in Africa. In the twenty-first century, social innovation and entrepreneurship have attracted renewed attention as a way of promoting social justice and addressing challenges of poverty and inequality. Drawing on perspectives from human rights, economics, business, development studies and anthropology, this book illustrates the entangled relationship between societal areas and activities, as well as different actors (individuals, communities, business actors, non-governmental organisations and public authorities) in social innovation. It identifies various models of social innovation, ranging from grassroots initiatives to public policymaking, and discusses their impact on socioeconomic welfare. It analyses a broad range of original research data and incorporates localised understandings of social innovation, highlighting both the empowering potential of social innovation and the possibility that it could sustain or create inequalities. As such, this book deepens an understanding of what makes social innovation ‘social’ and ‘just’. Arguing that social justice innovation can only be understood in context, this book will be of interest for researchers and policy makers across the fields of human rights, economics, business, development studies, anthropology and African studies.

For more than 30 years, Information and Communication Technology (ICT) has been revolutionizing travel, tourism, and hospitality, and as we look to the next 30 years, the change of pace does not seem to be diminishing. This open-access book provides an extensive overview of the latest developments of ICTs in the tourism and hospitality industry. Featuring papers presented at the International Federation for IT and Travel & Tourism’s (IFITT) 31st annual ENTER International eTourism Conference (ENTER24) held in Izmir, Türkiye, this book presents research on topics such as artificial general intelligence (AGI) in tourism and hospitality; emerging technologies in tourism education; virtual reality; technologies for sustainability, health and wellbeing; big data and analytics, among others. This is an open access book.

Transnational entrepreneurs with technological know-how have been promoted by the Chinese state and academic literature as a central force for regional development of industrial competitiveness. But what motivates them, and what do they experience and aspire to when building a start-up in China? This book answers these questions by examining how socially privileged entrepreneurial talents adopt and champion the ""wolf culture"" – a fast-paced, competitive, and aspirational work culture – that has become prevalent since China's mass promotion of entrepreneurship and innovation. Based on extensive field research, including participant observation and interviews in Shenzhen's high-tech industry, this book challenges the popular notion of entrepreneurship as entirely self-initiated and passion-driven. Outlining the concrete instruments of governance of the local state, the author argues that transnational talent from elite schools or elite professions is often ""entrepreneured"" in China. Moreover, she argues that the different standards of selection of entrepreneurial talents by state and market actors create localised precarious conditions for them. This book offers fascinating insights into the contradictions inherent in the Chinese model of entrepreneurship. Start-up Wolf will appeal to scholars and students of China studies, the anthropology of entrepreneurship, science and technology studies, and economic geography, as well as business practitioners interested in innovation and high-tech start-ups.

Co-operatives provide a different approach to organising business through their ideals of member ownership and democratic practice. Every co-operative member has an equal vote regardless of his or her own personal capital investment. They take a variety of different forms, including consumer co-operatives, agricultural co-operatives, worker co-operatives and financial co-operatives. Patmore, Balnave and Marjanovic provide a perspective on Australian co-operative development within a conceptual framework and international context since the 1820s by exploring the economic, political and social factors that explain their varying fortunes. Drawing upon the Visual Historical Atlas of Australian Co-operatives, a significant database of Australian co-operatives and a variety of historical sources, this book provides a detailed historical analysis of their development, from their inception in Australia to today. Australian co-operatives were heavily dependent on state sympathy for their growth and vulnerable to ideas that challenged collective organisation such as Neo-liberalism. Despite these challenges, the co-operative business model has persisted and since 2009, there has been resurgence of interest and organisation that may provide a platform for future growth. A useful resource for practitioners, students, educators, policy makers and researchers that highlights a significant alternative business model to the Investor-Owned Business and state enterprise. The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons [Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND)] 4.0 license.

The central task of contemporary strategic management is to look for sources of value and to achieve above- average firm performance. The effective implementation of a value creation strategy requires a comprehensive approach, including the creation of a systemic management structure aimed at increasing company value. The concept of value- based management involves consciously inspiring, undertaking, and implementing value- oriented actions. Value creation takes place at all levels of management and in all organisational units of the company; therefore, the implementation of all management functions should be assigned to this goal. Thus, the role of managers is gaining importance, especially those who are capital- linked to companies, who set goals and verify them by means of informed decisions aimed at maximising value in the long term. The book presents a multidimensional analysis of shareholders’ impact on company value creation. The authors chose the IT sector as the area of study; this sector, being one in which modern technologies are essential, acquires special significance for the global economy. The book features a review of notions and concepts related to the management of company value and methods of measuring it, the shareholder’s impact on the creation of company value, and factors affecting long- term value creation; an analysis of the places of occurrence, power and direction of a shareholder’s impact on building the long- term capacity of an IT sector company for creating the value thereof, as well as the conceptualisation and operationalisation of such impact; an analysis of the role of shareholders in IT sector companies, a profile of shareholder competence which makes the role of a shareholder unique to the company and fulfils the “value- creating owner” postulate; an analysis of the role of hired managers cooperating with the shareholders with an indication of the significance of mutual development and the supplementation of one’s own skills. The book is dedicated to scientists in the field of strategic management, valuebased management, and leadership; shareholders; students of EMBA and MBA programmes; practitioners in strategic management; and current shareholders of modern technology companies (in particular from the IT sector) and future investors, for all of whom it may offer a valuable outlook on the management principles and practices in the sectors, particularly with respect to the long- term creation of company value.

This open access book constitutes the refereed proceedings of the 23rd International Conference on Software Business, ICSOB 2023, which was held in Lahti, Finland, during November 27–29, 2023. The special theme of ICSOB 2023 was Digital Agility: Mastering Change in Software Business and Digital Services. The 27 full papers and 8 short papers presented in this book were carefully reviewed and selected from 79 submissions. They were organized in topical sections as follows: Requirements; software procurement; platforms, ecosystems and data; artificial intelligence; software startups; software product management; software and business co-development; and emerging digital world.

This open access book presents a rich set of innovative solutions for artificial intelligence (AI) in manufacturing. The various chapters of the book provide a broad coverage of AI systems for state of the art flexible production lines including both cyber-physical production systems (Industry 4.0) and emerging trustworthy and human-centered manufacturing systems (Industry 5.0). From a technology perspective, the book addresses a wide range of AI paradigms such as deep learning, reinforcement learning, active learning, agent-based systems, explainable AI, industrial robots, and AI-based digital twins. Emphasis is put on system architectures and technologies that foster human-AI collaboration based on trusted interactions between workers and AI systems. From a manufacturing applications perspective, the book illustrates the deployment of these AI paradigms in a variety of use cases spanning production planning, quality control, anomaly detection, metrology, workers’ training, supply chain management, as well as various production optimization scenarios. This is an open access book.

The world’s people and their leaders face a complex and multifaceted set of ‘eco-social questions’. As the productivity of humanity increases, the negative external environmental effects of production and consumption patterns become increasingly problematic and threaten the human welfare. As the regulating power of national and international governments is limited, this challenge has generated a strong interest in the corporate social responsibility (CSR) of companies. Firms find it increasingly important to meet the expectations of stakeholders with respect to the company’s contribution to profit, planet, and people. The primary aim of this book is to introduce the reader to the impacts and drivers of CSR, with a special focus on small and medium-sized enterprises (SMEs). Research into the social and environmental impacts of CSR is rare. This is a serious gap because if CSR were to fail to have favourable social and environmental impacts on society, the whole concept may become redundant. If societal impacts of CSR are substantial, it is important to know the drivers of CSR. This book considers (1) factors internal to the company, (2) the competitive environment of the company, (3) institutions external to the company, and (4) how the impacts of institutions are mediated or moderated by company internal factors. This book will fill this gap by estimating various types of models that integrate external and internal factors driving CSR and its impacts on environment, innovation, and reputation, making it a valuable resource for researchers, academics, and students in the fields of business management and CSR.

The COVID-19 pandemic accelerated the adoption of new forms of working and new working arrangements largely enabled by technology. The Future of Work is a projection of how work, working, workers and the workplace will evolve in the years ahead from the perspective of different actors in society, influenced by technological, socio-economic, political, and demographic changes. This open access book is a timely exploration of some of the challenges and prospects for the future of work from two main perspectives: how work is changing and how to prepare for work in the future. An evidence-based assessment of these topics offers some critical perspectives that challenge old assumptions and opens up emerging trends and possibilities for work in the future. As part of the Palgrave Studies in Digital Business & Enabling Technologies series, this book is an essential resource for academics of Business, Human Resource Management, Organisational Psychology and Industrial Relations, as well as practitioners and policy makers.

This open access book describes the most important legal sources and principles of data privacy and data protection in China, Germany and the United States. The authors collected privacy statements from more than 400 crowdsourcing platforms, which allowed them to empirically evaluate their data privacy and data protection practices. The book compares the practices in the three countries and develops empirically-grounded policy recommendations. A profound analysis on workers´ privacy in new forms of work in China, Germany, and the United States. Prof. Dr. Wolfgang Däubler, University of Bremen This is a comprehensive and timely book for legal and business scholars as well as practitioners, especially with the increasingly important role of raw data in machine learning and artificial intelligence. Professor Mingfeng Lin, Georgia Institute of Technology

This open access book constitutes the proceedings of the 24th International Conference on Agile Software Development, XP 2023, which took place in Amsterdam, The Netherlands, during June 13-16, 2023. XP is the premier agile software development conference combining research and practice. It is a unique forum where agile researchers, practitioners, thought leaders, coaches, and trainers get together to present and discuss their most recent innovations, research results, experiences, concerns, challenges, and trends. XP conferences provide an informal environment to learn and trigger discussions and welcome both people new to agile and seasoned agile practitioners. This year’s conference was held with the theme “Whole Team Sustainability”. The 11 full papers and 1 short paper presented in this volume were carefully reviewed and selected from 40 submissions. They focus on agile practices and agile in the large.

This open access book constitutes revised selected papers from the International Workshops held at the 4th International Conference on Process Mining, ICPM 2022, which took place in Bozen-Bolzano, Italy, during October 23–28, 2022. The conference focuses on the area of process mining research and practice, including theory, algorithmic challenges, and applications. The co-located workshops provided a forum for novel research ideas. The 42 papers included in this volume were carefully reviewed and selected from 89 submissions. They stem from the following workshops: – 3rd International Workshop on Event Data and Behavioral Analytics (EDBA) – 3rd International Workshop on Leveraging Machine Learning in Process Mining (ML4PM) – 3rd International Workshop on Responsible Process Mining (RPM) (previously known as Trust, Privacy and Security Aspects in Process Analytics) – 5th International Workshop on Process-Oriented Data Science for Healthcare (PODS4H) – 3rd International Workshop on Streaming Analytics for Process Mining (SA4PM) – 7th International Workshop on Process Querying, Manipulation, and Intelligence (PQMI) – 1st International Workshop on Education meets Process Mining (EduPM) – 1st International Workshop on Data Quality and Transformation in Process Mining (DQT-PM)

This open access book provides information how to choose and collect the appropriate metrics for a software project in an organization. There are several kinds of metrics, based on the analysis of source code and developed for different programming paradigms such as structured programming and object-oriented programming (OOP). This way, the book follows three main objectives: (i) to identify existing and easily-collectible measures, if possible in the early phases of software development, for predicting and modeling both the traditional attributes of software systems and attributes specifically related to their efficient use of resources, and to create new metrics for such purposes; (ii) to describe ways to collect these measures during the entire lifecycle of a system, using minimally-invasive monitoring of design-time processes, and consolidate them into conceptual frameworks able to support model building by using a variety of approaches, including statistics, data mining and computational intelligence; and (iii) to present models and tools to support design time evolution of systems based on design-time measures and to empirically validate them. The book provides researchers and advanced professionals with methods for understanding the full implications of alternative choices and their relative attractiveness in terms of enhancing system resilience. It also explores the simultaneous use of multiple models that reflect different system interpretations or stakeholder perspectives.

This open access book provides an extensive overview of the usage of information and communication technologies in the tourism and hospitality industry. It presents the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 30th Annual International eTourism Conference, which assembles the latest research presented at the ENTER2023 conference. The enclosed papers cover various topics within the field, including augmented and virtual reality, website development, social media use, e-learning, big data, analytics and recommendation systems.

This open access book presents a number of case studies on digital transformation in Norway, one of the fore-runners in the digital progress index established by the European Commission in 2020. They explore the process of adoption, diffusion and value generation from digital technologies, and how the use of different digital solutions has enabled Norwegian enterprises to digitally transform their operations and business models. The book starts with an introductory chapter summarizing a vast body of literature in order to synthesize what is already known about digital transformation before exploring the Norwegian context in more detail. Then a series of case studies from the private and public sector in Norway is presented. They document a process perspective which describes the sequence of events during and after adoption of digital solutions, as well as the types of business value that were realized. Through these single studies, the process of digital transformation is illustrated, a number of key findings highlighted, and eventually theoretical and practical recommendations based on these cases emphasized. The book closes with a brief overview of some emerging technologies, and comments on how they are likely to change different sectors. Digital transformation has been one of the priority areas for the Norwegian government over the past years and puts Norwegian enterprises upfront in adopting novel technologies and utilizing them for achieving organizational goals. This experience accumulated over the years makes the Norwegian context a particularly interesting one in understanding how private and public organizations make use of new digital solutions, what lessons can be learnt during the process, and what are some of the key success and failure factors. This way the book is written for practitioners who are currently involved in digital transformation projects in their organizations, researchers of information systems and management, as well as master students in degrees of informatics and technology management.

This open access book discusses the most modern approach to auditing complex digital systems and technologies. It combines proven auditing approaches, advanced programming techniques and complex application areas, and covers the latest findings on theory and practice in this rapidly developing field. Especially for those who want to learn more about novel approaches to testing complex information systems and related technologies, such as blockchain and self-learning systems, the book will be a valuable resource. It is aimed at students and practitioners who are interested in contemporary technology and managerial implications.

This open access book constitutes revised selected papers from the International Workshops held at the Third International Conference on Process Mining, ICPM 2021, which took place in Eindhoven, The Netherlands, during October 31–November 4, 2021. The conference focuses on the area of process mining research and practice, including theory, algorithmic challenges, and applications. The co-located workshops provided a forum for novel research ideas. The 28 papers included in this volume were carefully reviewed and selected from 65 submissions. They stem from the following workshops: 2nd International Workshop on Event Data and Behavioral Analytics (EDBA) 2nd International Workshop on Leveraging Machine Learning in Process Mining (ML4PM) 2nd International Workshop on Streaming Analytics for Process Mining (SA4PM) 6th International Workshop on Process Querying, Manipulation, and Intelligence (PQMI) 4th International Workshop on Process-Oriented Data Science for Healthcare (PODS4H) 2nd International Workshop on Trust, Privacy, and Security in Process Analytics (TPSA) One survey paper on the results of the XES 2.0 Workshop is included.

This open access book provides an overview of the dissertations of the eleven nominees for the Ernst Denert Award for Software Engineering in 2020. The prize, kindly sponsored by the Gerlind & Ernst Denert Stiftung, is awarded for excellent work within the discipline of Software Engineering, which includes methods, tools and procedures for better and efficient development of high quality software. An essential requirement for the nominated work is its applicability and usability in industrial practice. The book contains eleven papers that describe the works by Jonathan Brachthäuser (EPFL Lausanne) entitled What You See Is What You Get: Practical Effect Handlers in Capability-Passing Style, Mojdeh Golagha’s (Fortiss, Munich) thesis How to Effectively Reduce Failure Analysis Time?, Nikolay Harutyunyan’s (FAU Erlangen-Nürnberg) work on Open Source Software Governance, Dominic Henze’s (TU Munich) research about Dynamically Scalable Fog Architectures, Anne Hess’s (Fraunhofer IESE, Kaiserslautern) work on Crossing Disciplinary Borders to Improve Requirements Communication, Istvan Koren’s (RWTH Aachen U) thesis DevOpsUse: A Community-Oriented Methodology for Societal Software Engineering, Yannic Noller’s (NU Singapore) work on Hybrid Differential Software Testing, Dominic Steinhofel’s (TU Darmstadt) thesis entitled Ever Change a Running System: Structured Software Reengineering Using Automatically Proven-Correct Transformation Rules, Peter Wägemann’s (FAU Erlangen-Nürnberg) work Static Worst-Case Analyses and Their Validation Techniques for Safety-Critical Systems, Michael von Wenckstern’s (RWTH Aachen U) research on Improving the Model-Based Systems Engineering Process, and Franz Zieris’s (FU Berlin) thesis on Understanding How Pair Programming Actually Works in Industry: Mechanisms, Patterns, and Dynamics – which actually won the award. The chapters describe key findings of the respective works, show their relevance and applicability to practice and industrial software engineering projects, and provide additional information and findings that have only been discovered afterwards, e.g. when applying the results in industry. This way, the book is not only interesting to other researchers, but also to industrial software professionals who would like to learn about the application of state-of-the-art methods in their daily work.

This open access book explores the digital transformation of small and rural towns, in particular, how to measure the evolution and development of digital towns. In addition to access to resources, competition from urban and global markets, and population trends, rural communities present lesser access and use of digital technologies and have lower digital competencies and skills than their urban counterparts. Consequently, they experience less beneficial outcomes from increased digitalisation than urban areas. This book defines what a digital town is and explores digitalisation from the perspective of the four basic economic sectors in towns - individuals and households, businesses, the public sector, and civil society - and three types of enabling infrastructure - digital connectivity, education, and governance. Particular attention is paid to how digitalisation efforts are measured by intergovernmental and international organisations for each sector and enabling infrastructure. The book concludes with a Digital Town Readiness Framework that offers local communities, policymakers, and scholars an initial set of indicators upon which to develop digital town initiatives, and measure progress. For those ready to embrace the opportunity, this book is a pathfinder on the road to a more equitable and impactful digital society and digital economy.

This open access book presents the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 29th Annual International eTourism Conference, which assembles the latest research presented at the ENTER2022 conference, which will be held on January 11–14, 2022. The book provides an extensive overview of how information and communication technologies can be used to develop tourism and hospitality. It covers the latest research on various topics within the field, including augmented and virtual reality, website development, social media use, e-learning, big data, analytics, and recommendation systems. The readers will gain insights and ideas on how information and communication technologies can be used in tourism and hospitality. Academics working in the eTourism field, as well as students and practitioners, will find up-to-date information on the status of research.

This open access book constitutes papers from the 5 research workshops, the poster presentations, as well as two panel discussions which were presented at XP 2021, the 22nd International Conference on Agile Software Development, which was held online during June 14-18, 2021. XP is the premier agile software development conference combining research and practice. It is a unique forum where agile researchers, practitioners, thought leaders, coaches, and trainers get together to present and discuss their most recent innovations, research results, experiences, concerns, challenges, and trends. XP conferences provide an informal environment to learn and trigger discussions and welcome both people new to agile and seasoned agile practitioners. The 18 papers included in this volume were carefully reviewed and selected from overall 37 submissions. They stem from the following workshops: 3rd International Workshop on Agile Transformation 9th International Workshop on Large-Scale Agile Development 1st International Workshop on Agile Sustainability 4th International Workshop on Software-Intensive Business 2nd International Workshop on Agility with Microservices Programming

This open access book is an outcome of several years of research, practice, and teaching experience of the authors on the challenges that underpin the successful switch to services for manufacturing firms. Ideal for a student as well as a practitioner, the book describes the industrial services ecosystem, the barriers and challenges, and a roadmap for building service excellence. Curated cases are used to describe the current approaches in practice to overcome the barriers. The book also provides several tools, each with a short introduction, that the authors have used successfully in projects to help overcome the servitization barriers. Many of these tools are from management, design thinking, or service design. The service excellence roadmap is based on the development methodology and helps current and future business leaders to create their own individual roadmaps.

This is the first book to present field studies on the application of subject-oriented business process management (S-BPM). Each case presents a specific story and focuses on an essential modeling or implementation issue, and most end with implications or suggestions for further studies. Significant variables and success factors are identified that were discovered during the respective study and lead to suggesting S-BPM novelties. For each case, the authors explain step-by-step how the story develops, and provide readers guidance by detailing the respective rationale. The studies covered are clustered according to three main S-BPM themes: Part I “Business Operation Support” documents approaches to the practical development of S-BPM solutions in various application domains and organizational settings, while Part II “Consultancy and Education Support” highlights cases that can help to train readers in S-BPM modeling and knowledge acquisition for S-BPM lifecycle iterations. It also refers to architecting S-BPM solutions for application cases based on hands-on experience. Part III “Technical Execution Support” focuses on concepts for utilizing specific theories and technologies to execute S-BPM models. It also addresses how to create reference models for certain settings in the field. Lastly, the appendix covers all relevant aspects needed to grasp S-BPM modeling and apply it based on fundamental examples. Its format reconciles semantic precision with syntactic rigor.>Addressing the needs of developers, educators and practitioners, this book will help companies to learn from the experiences of first-time users and to develop systems that fit their business processes, explaining the latest key methodological and technological S-BPM developments in the fields of training, research and application.

This open access book constitutes the proceedings of the 22nd International Conference on Agile Software Development, XP 2021, which was held virtually during June 14-18, 2021. XP is the premier agile software development conference combining research and practice. It is a unique forum where agile researchers, practitioners, thought leaders, coaches, and trainers get together to present and discuss their most recent innovations, research results, experiences, concerns, challenges, and trends. XP conferences provide an informal environment to learn and trigger discussions and welcome both people new to agile and seasoned agile practitioners. This year’s conference was held with the theme “Agile Turns Twenty While the World Goes Online”. The 11 full and 2 short papers presented in this volume were carefully reviewed and selected from 38 submissions. They were organized in topical sections named: agile practices; process assessment; large-scale agile; and short contributions.

This open access book covers the use of data science, including advanced machine learning, big data analytics, Semantic Web technologies, natural language processing, social media analysis, time series analysis, among others, for applications in economics and finance. In addition, it shows some successful applications of advanced data science solutions used to extract new knowledge from data in order to improve economic forecasting models. The book starts with an introduction on the use of data science technologies in economics and finance and is followed by thirteen chapters showing success stories of the application of specific data science methodologies, touching on particular topics related to novel big data sources and technologies for economic analysis (e.g. social media and news); big data models leveraging on supervised/unsupervised (deep) machine learning; natural language processing to build economic and financial indicators; and forecasting and nowcasting of economic variables through time series analysis. This book is relevant to all stakeholders involved in digital and data-intensive research in economics and finance, helping them to understand the main opportunities and challenges, become familiar with the latest methodological findings, and learn how to use and evaluate the performances of novel tools and frameworks. It primarily targets data scientists and business analysts exploiting data science technologies, and it will also be a useful resource to research students in disciplines and courses related to these topics. Overall, readers will learn modern and effective data science solutions to create tangible innovations for economic and financial applications.

This open access book provides a broad range of insights on market engineering and information management. It covers topics like auctions, stock markets, electricity markets, the sharing economy, information and emotions in markets, smart decision-making in cities and other systems, and methodological approaches to conceptual modeling and taxonomy development. Overall, this book is a source of inspiration for everybody working on the vision of advancing the science of engineering markets and managing information for contributing to a bright, sustainable, digital world. Markets are powerful and extremely efficient mechanisms for coordinating individuals’ and organizations’ behavior in a complex, networked economy. Thus, designing, monitoring, and regulating markets is an essential task of today’s society. This task does not only derive from a purely economic point of view. Leveraging market forces can also help to tackle pressing social and environmental challenges. Moreover, markets process, generate, and reveal information. This information is a production factor and a valuable economic asset. In an increasingly digital world, it is more essential than ever to understand the life cycle of information from its creation and distribution to its use. Both markets and the flow of information should not arbitrarily emerge and develop based on individual, profit-driven actors. Instead, they should be engineered to serve best the whole society’s goals. This motivation drives the research fields of market engineering and information management. With this book, the editors and authors honor Professor Dr. Christof Weinhardt for his enormous and ongoing contribution to market engineering and information management research and practice. It was presented to him on the occasion of his sixtieth birthday in April 2021. Thank you very much, Christof, for so many years of cooperation, support, inspiration, and friendship.

This open access book shows the breadth and various facets of e-Science, while also illustrating their shared core. Changes in scientific work are driven by the shift to grid-based worlds, the use of information and communication systems, and the existential infrastructure, which includes global collaboration. In this context, the book addresses emerging issues such as open access, collaboration and virtual communities and highlights the diverse range of developments associated with e-Science. As such, it will be of interest to researchers and scholars in the fields of information technology and knowledge management.

All organizations, institutions, business processes, markets and strategies have one aim in common: the reduction of transaction costs. This aim is pursued relentlessly in practice, and has been perceived to bring about drastic changes, especially in the recent global market and the cyber economy. This book analyzes and describes “transactions” as a model, on the basis of which organizations, institutions and business processes can be appropriately shaped. It tracks transaction costs to enable a scientific approach instead of a widely used “state-of-the-art” approach, working to bridge the gap between theory and practice. This open access book analyzes and describes “transactions” as a model...

This open access book explores the global challenges and experiences related to digital entrepreneurial activities, using carefully selected examples from leading companies and economies that shape world business today and tomorrow. Digital entrepreneurship and the companies steering it have an enormous global impact; they promise to transform the business world and change the way we communicate with each other. These companies use digitalization and artificial intelligence to enhance the quality of decisions and augment their business and customer operations. This book demonstrates how cloud services are continuing to evolve; how cryptocurrencies are traded in the banking industry; how platforms are created to commercialize business, and how, taken together, these developments provide new opportunities in the digitalized era. Further, it discusses a wide range of digital factors changing the way businesses operate, including artificial intelligence, chatbots, voice search, augmented and virtual reality, as well as cyber threats and data privacy management. “Digitalization mirrors the Industrial Revolution’s impact. This book provides a complement of perspectives on the opportunities emanating from such a deep seated change in our economy. It is a comprehensive collection of thought leadership mapped into a very useful framework. Scholars, digital entrepreneurs and practitioners will benefit from this timely work.” Gina O’Connor, Professor of Innovation Management at Babson College, USA “This book defines and delineates the requirements for companies to enable their businesses to succeed in a post-COVID19 world. This book deftly examines how to accomplish and achieve digital entrepreneurship by leveraging cloud computing, AI, IoT and other critical technologies. This is truly a unique “must-read” book because it goes beyond theory and provides practical examples.” Charlie Isaacs, CTO of Customer Connection at Salesforce.com, USA "This book provides digital entrepreneurs useful guidance identifying, validating and building their venture. The international authors developed new perspectives on digital entrepreneurship that can support to create impact ventures.” Felix Staeritz, CEO FoundersLane, Member of the World Economic Forum Digital Leaders Board and bestselling author of FightBack, Germany

This Open Access book presents the results of the "Collaborative Embedded Systems" (CrESt) project, aimed at adapting and complementing the methodology underlying modeling techniques developed to cope with the challenges of the dynamic structures of collaborative embedded systems (CESs) based on the SPES development methodology. In order to manage the high complexity of the individual systems and the dynamically formed interaction structures at runtime, advanced and powerful development methods are required that extend the current state of the art in the development of embedded systems and cyber-physical systems. The methodological contributions of the project support the effective and efficient development of CESs in dynamic and uncertain contexts, with special emphasis on the reliability and variability of individual systems and the creation of networks of such systems at runtime. The project was funded by the German Federal Ministry of Education and Research (BMBF), and the case studies are therefore selected from areas that are highly relevant for Germany’s economy (automotive, industrial production, power generation, and robotics). It also supports the digitalization of complex and transformable industrial plants in the context of the German government's "Industry 4.0" initiative, and the project results provide a solid foundation for implementing the German government's high-tech strategy "Innovations for Germany" in the coming years.

This open access book is the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 28th Annual International eTourism Conference, which assembles the latest research presented at the ENTER21@yourplace virtual conference January 19–22, 2021. This book advances the current knowledge base of information and communication technologies and tourism in the areas of social media and sharing economy, technology including AI-driven technologies, research related to destination management and innovations, COVID-19 repercussions, and others. Readers will find a wealth of state-of-the-art insights, ideas, and case studies on how information and communication technologies can be applied in travel and tourism as we encounter new opportunities and challenges in an unpredictable world.

This open access book provides an overview of the dissertations of the five nominees for the Ernst Denert Award for Software Engineering in 2019. The prize, kindly sponsored by the Gerlind & Ernst Denert Stiftung, is awarded for excellent work within the discipline of Software Engineering, which includes methods, tools and procedures for better and efficient development of high quality software. An essential requirement for the nominated work is its applicability and usability in industrial practice. The book contains five papers describing the works by Sebastian Baltes (U Trier) on Software Developers’Work Habits and Expertise, Timo Greifenberg’s thesis on Artefaktbasierte Analyse modellgetriebener Softwareentwicklungsprojekte, Marco Konersmann’s (U Duisburg-Essen) work on Explicitly Integrated Architecture, Marija Selakovic’s (TU Darmstadt) research about Actionable Program Analyses for Improving Software Performance, and Johannes Späth’s (Paderborn U) thesis on Synchronized Pushdown Systems for Pointer and Data-Flow Analysis – which actually won the award. The chapters describe key findings of the respective works, show their relevance and applicability to practice and industrial software engineering projects, and provide additional information and findings that have only been discovered afterwards, e.g. when applying the results in industry. This way, the book is not only interesting to other researchers, but also to industrial software professionals who would like to learn about the application of state-of-the-art methods in their daily work.

This open access book explores the global challenges and experiences related to digital entrepreneurial activities, using carefully selected examples from leading companies and economies that shape world business today and tomorrow. Digital entrepreneurship and the companies steering it have an enormous global impact; they promise to transform the business world and change the way we communicate with each other. These companies use digitalization and artificial intelligence to enhance the quality of decisions and augment their business and customer operations. This book demonstrates how cloud services are continuing to evolve; how cryptocurrencies are traded in the banking industry; how platforms are created to commercialize business, and how, taken together, these developments provide new opportunities in the digitalized era. Further, it discusses a wide range of digital factors changing the way businesses operate, including artificial intelligence, chatbots, voice search, augmented and virtual reality, as well as cyber threats and data privacy management. “Digitalization mirrors the Industrial Revolution’s impact. This book provides a complement of perspectives on the opportunities emanating from such a deep seated change in our economy. It is a comprehensive collection of thought leadership mapped into a very useful framework. Scholars, digital entrepreneurs and practitioners will benefit from this timely work.” Gina O’Connor, Professor of Innovation Management at Babson College, USA “This book defines and delineates the requirements for companies to enable their businesses to succeed in a post-COVID19 world. This book deftly examines how to accomplish and achieve digital entrepreneurship by leveraging cloud computing, AI, IoT and other critical technologies. This is truly a unique “must-read” book because it goes beyond theory and provides practical examples.” Charlie Isaacs, CTO of Customer Connection at Salesforce.com, USA "This book provides digital entrepreneurs useful guidance identifying, validating and building their venture. The international authors developed new perspectives on digital entrepreneurship that can support to create impact ventures.” Felix Staeritz, CEO FoundersLane, Member of the World Economic Forum Digital Leaders Board and bestselling author of FightBack, Germany

This open access book examines the implications of internal crowdsourcing (IC) in companies. Presenting an employee-oriented, cross-sector reference model for good IC practice, it discusses the core theoretical foundations, and offers guidelines for process-management and blueprints for the implementation of IC. Furthermore, it examines solutions for employee training and competence development based on crowdsourcing. As such, the book will appeal to scholars of management science, work studies, organizational and participation research and to readers interested in inclusive approaches for cooperative change management and the IT implications for IC platforms.

This open access book brings together perspectives from multiple disciplines including psychology, law, IS, and computer science on data privacy and trust in the cloud. Cloud technology has fueled rapid, dramatic technological change, enabling a level of connectivity that has never been seen before in human history. However, this brave new world comes with problems. Several high-profile cases over the last few years have demonstrated cloud computing's uneasy relationship with data security and trust. This volume explores the numerous technological, process and regulatory solutions presented in academic literature as mechanisms for building trust in the cloud, including GDPR in Europe. The massive acceleration of digital adoption resulting from the COVID-19 pandemic is introducing new and significant security and privacy threats and concerns. Against this backdrop, this book provides a timely reference and organising framework for considering how we will assure privacy and build trust in such a hyper-connected digitally dependent world. This book presents a framework for assurance and accountability in the cloud and reviews the literature on trust, data privacy and protection, and ethics in cloud computing.

This book is published open access under a CC BY 4.0 license. Predicting the time needed to complete a project, task or daily activity can be difficult and people frequently underestimate how long an activity will take. This book sheds light on why and when this happens, what we should do to avoid it and how to give more realistic time predictions. It describes methods for predicting time usage in situations with high uncertainty, explains why two plus two is usually more than four in time prediction contexts, reports on research on time prediction biases, and summarizes the evidence in support of different time prediction methods and principles. Based on a comprehensive review of the research, it is the first book summarizing what we know about judgment-based time predictions. Large parts of the book are directed toward people wishing to achieve better time predictions in their professional life, such as project managers, graphic designers, architects, engineers, film producers, consultants, software developers, or anyone else in need of realistic time usage predictions. It is also of benefit to those with a general interest in judgment and decision-making or those who want to improve their ability to predict and plan ahead in daily life.

This open access book constitutes the 6 research workshops, the Agile Education and Training Track, the Doctoral Symposium, as well as a panel presented at XP 2020, the 21st International Conference on Agile Software Development, which was held during June 8-12, 2020. The conference was planned to take place at the IT University of Copenhagen, Denmark. Due to the COVID 19 pandemic, the conference was held online. In 2020, the following six workshops took place: Third International Workshop on Software-Intensive Business Eighth International Workshop on Large-Scale Agile Development Second European Symposium on Serverless Computing and Applications Second International Workshop on Agile Transformation First International Workshop on Agility with Microservices Programming Third International Workshop on Autonomous Agile Teams XP is the premier agile software development conference combining research and practice. It is a unique forum where agile researchers, practitioners, thought leaders, coaches, and trainers get together to present and discuss their most recent innovations, research results, experiences, concerns, challenges, and trends. XP conferences provide an informal environment to learn and trigger discussions and welcome both people new to agile and seasoned agile practitioners. The 31 papers presented in this volume were carefully reviewed and selected from overall 79 submissions. In addition to the 26 workshop papers, this volume also includes 2 papers from the Agile Education and Training Track and 3 papers from the Doctoral Symposium. Furthermore, the book contains a summary of a panel discussion with the topic “Covid-19’s Influence on the Future of Agile”.

This open access book introduces readers to the vision on future cities and urban lives in connection with “Society 5.0”, which was proposed in the 5th Basic Science and Technology Plan by Japan’s national government for a technology-based, human-centered society, emerging from the fourth industrial revolution. The respective chapters summarize the findings and suggestions of joint research projects conducted by H-UTokyo Lab. Through the research collaboration and discussion, this book explores the future urban lives under the concept of “Society 5.0”, characterized by the key phrases of data-driven society, knowledge-intensive society, and non-monetary society, and suggests the directionality to which the concept should aim as Japan’s technology-led national vision. Written by Hitachi’s researchers as well as academics from a wide range of fields, including engineering, economics, psychology and philosophy at The University of Tokyo, the book is a must read for members of the general public interested in urban planning, students, professionals and researchers in engineering and economics.

Der Kauf einer Eigentumswohnung ist wirtschaftlich vorteilhaft, wenn ihr Wert größer als der gezahlte Preis ist. Der zweckadäquate Wert wird „Entscheidungswert“ oder „Grenzpreis“ genannt und ruht auf künftigen Mietüberschüssen. Stephan Walochnik diskutiert in dem Open Access-Buch, wie diese wiederum durch schwer quantifizierbare Wohnungsmerkmale beeinflusst werden, deren Berücksichtigung mit Hilfe einer Nutzwertanalyse gelingt. Bewertungsrelevant sind ferner (Einkommen-) Steuerauszahlungen. Der Großteil deutscher Wohnimmobilien ist Eigentum natürlicher Personen, deren Steuersatz einkommensabhängig ist. Der Autor nimmt mit dem Zustands-Grenzpreismodell eine Gesamtbetrachtung vor.

The importance of demonstrating the value achieved from IT investments is long established in the Computer Science (CS) and Information Systems (IS) literature. However, emerging technologies such as the ever-changing complex area of cloud computing present new challenges and opportunities for demonstrating how IT investments lead to business value. Recent reviews of extant literature highlights the need for multi-disciplinary research. This research should explore and further develops the conceptualization of value in cloud computing research. In addition, there is a need for research which investigates how IT value manifests itself across the chain of service provision and in inter-organizational scenarios. This open access book will review the state of the art from an IS, Computer Science and Accounting perspective, will introduce and discuss the main techniques for measuring business value for cloud computing in a variety of scenarios, and illustrate these with mini-case studies.

This open access book is part of the LAMBDA Project (Learning, Applying, Multiplying Big Data Analytics), funded by the European Union, GA No. 809965. Data Analytics involves applying algorithmic processes to derive insights. Nowadays it is used in many industries to allow organizations and companies to make better decisions as well as to verify or disprove existing theories or models. The term data analytics is often used interchangeably with intelligence, statistics, reasoning, data mining, knowledge discovery, and others. The goal of this book is to introduce some of the definitions, methods, tools, frameworks, and solutions for big data processing, starting from the process of information extraction and knowledge representation, via knowledge processing and analytics to visualization, sense-making, and practical applications. Each chapter in this book addresses some pertinent aspect of the data processing chain, with a specific focus on understanding Enterprise Knowledge Graphs, Semantic Big Data Architectures, and Smart Data Analytics solutions. This book is addressed to graduate students from technical disciplines, to professional audiences following continuous education short courses, and to researchers from diverse areas following self-study courses. Basic skills in computer science, mathematics, and statistics are required.