Search

This paper presents the development of a new organisational excellence model specifically for use by small and medium-sized enterprises (SME). A literature review was undertaken examining the current state of business excellence models, and their content and use worldwide, including the identification of the key concepts that drive their development and implementation. In this paper, we do present a framework that was validated by a worldwide experts' panel in Organisational Excellence, taking into consideration the unique characteristics of SME and its industry contexts. It is hoped that the model will allow these enterprises to strive towards organisational excellence using a framework that better fits to their context and needs., This work has been supported by FCT -Fundacao para a Ciencia e Tecnologia within the Project Scope: UID/CEC/00319/2019.

This thesis was scanned from the print manuscript for digital preservation and is copyright the author. Researchers can access this thesis by asking their local university, institution or public library to make a request on their behalf. Monash staff and postgraduate students can use the link in the References field.

Strong lenses are extremely useful probes of the distribution of matter on galaxy and cluster scales at cosmological distances, but are rare and difficult to find. The number of currently known lenses is on the order of 1,000. We wish to use crowdsourcing to carry out a lens search targeting massive galaxies selected from over 442 square degrees of photometric data from the Hyper Suprime-Cam (HSC) survey. We selected a sample of $\sim300,000$ galaxies with photometric redshifts in the range $0.2 < z_{phot} < 1.2$ and photometrically inferred stellar masses $\log{M_*} > 11.2$. We crowdsourced lens finding on this sample of galaxies on the Zooniverse platform, as part of the Space Warps project. The sample was complemented by a large set of simulated lenses and visually selected non-lenses, for training purposes. Nearly 6,000 citizen volunteers participated in the experiment. In parallel, we used YattaLens, an automated lens finding algorithm, to look for lenses in the same sample of galaxies. Based on a statistical analysis of classification data from the volunteers, we selected a sample of the most promising $\sim1,500$ candidates which we then visually inspected: half of them turned out to be possible (grade C) lenses or better. Including lenses found by YattaLens or serendipitously noticed in the discussion section of the Space Warps website, we were able to find 14 definite lenses, 129 probable lenses and 581 possible lenses. YattaLens found half the number of lenses discovered via crowdsourcing. Crowdsourcing is able to produce samples of lens candidates with high completeness and purity, compared to currently available automated algorithms. A hybrid approach, in which the visual inspection of samples of lens candidates pre-selected by discovery algorithms and/or coupled to machine learning is crowdsourced, will be a viable option for lens finding in the 2020s., Published version

We present the results from the first two years of the Planet Hunters TESS citizen science project, which identifies planet candidates in the TESS data by engaging members of the general public. Over 22,000 citizen scientists from around the world visually inspected the first 26 Sectors of TESS data in order to help identify transit-like signals. We use a clustering algorithm to combine these classifications into a ranked list of events for each sector, the top 500 of which are then visually vetted by the science team. We assess the detection efficiency of this methodology by comparing our results to the list of TESS Objects of Interest (TOIs) and show that we recover 85 % of the TOIs with radii greater than 4 Earth radii and 51 % of those with radii between 3 and 4 Earth radii. Additionally, we present our 90 most promising planet candidates that had not previously been identified by other teams, 73 of which exhibit only a single transit event in the TESS light curve, and outline our efforts to follow these candidates up using ground-based observatories. Finally, we present noteworthy stellar systems that were identified through the Planet Hunters TESS project., Comment: Accepted for publication in MNRAS (22 pages, 12 figures, 3 tables)

Purpose For any improvement tool to be successfully integrated into an organizations’ quality improvement or risk management programme, it needs to be relatively easy-to-use and proven to provide benefits to the customer and organization. Many healthcare organizations are facing fiscal constraints and increasing complexity of tests, putting strains on resources, particularly for those on “the shop floor” who are “hands on” in the design, delivery and improvement of products or services. Within a laboratory setting, there is often limited time for formal extensive process reviews; with the pressure to meet “turn-around times” for often “clinically urgent” results. Preventative and corrective actions are often identified through audits or root-cause analysis in some cases after an event has occurred. The paper aims to discuss these issues. Design/methodology/approach Failure modes effect analysis (FMEA) is a risk management tool, used to identify prospective failures within processes or products, before they occur. Within laboratory healthcare, risk management for prevention of failure (particularly an inaccurate result) is imperative, and underpins the design of all steps of sample handling. FMEA was used to review a laboratory process for a “gene mutation test” initially considered to have few opportunities for improvement. Despite this perception, a previous review of the process, and the time restrictions for review, new improvements were identified with implications to patient management. Findings This study shows that FMEA can yield benefits, for prospective risk management and general process improvement, within a laboratory setting where time and team input is restricted, and within a process that was considered to have few “problems”. Originality/value The study was undertaken in a large metropolitan public health system laboratory – one of the largest in the country. This laboratory is a significant contributor to the health outcomes of patients in the local region, and through its contribution to national laboratory testing and reporting. This was the first use of FMEA in this laboratory setting.

This book explores the popular and conceptually elastic idea of headteachers as “system leaders” in the context of English school system reforms (2009–2018). Susan Cousin, through the lens of publi...

Automated time-lapse cameras can facilitate reliable and consistent monitoring of wild animal populations. In this report, data from 73,802 images taken by 15 different Penguin Watch cameras are presented, capturing the dynamics of penguin (Spheniscidae; Pygoscelis spp.) breeding colonies across the Antarctic Peninsula, South Shetland Islands and South Georgia (03/2012 to 01/2014). Citizen science provides a means by which large and otherwise intractable photographic data sets can be processed, and here we describe the methodology associated with the Zooniverse project Penguin Watch, and provide validation of the method. We present anonymised volunteer classifications for the 73,802 images, alongside the associated metadata (including date/time and temperature information). In addition to the benefits for ecological monitoring, such as easy detection of animal attendance patterns, this type of annotated time-lapse imagery can be employed as a training tool for machine learning algorithms to automate data extraction, and we encourage the use of this data set for computer vision development.

K2-138 is a moderately bright (V = 12.2, K = 10.3) main sequence K-star observed in Campaign 12 of the NASA K2 mission. It hosts five small (1.6-3.3R_Earth) transiting planets in a compact architecture. The periods of the five planets are 2.35 d, 3.56 d, 5.40 d, 8.26 d, and 12.76 d, forming an unbroken chain of near 3:2 resonances. Although we do not detect the predicted 2-5 minute transit timing variations with the K2 timing precision, they may be observable by higher cadence observations with, for example, Spitzer or CHEOPS. The planets are amenable to mass measurement by precision radial velocity measurements, and therefore K2-138 could represent a new benchmark systems for comparing radial velocity and TTV masses. K2-138 is the first exoplanet discovery by citizen scientists participating in the Exoplanet Explorers project on the Zooniverse platform., 11 pages, 9 figures, published in AJ, Volume 155, Number 2

An amendment to this paper has been published and can be accessed via a link at the top of the paper

Large modern surveys require efficient review of data in order to find transient sources such as supernovae, and to distinguish such sources from artefacts and noise. Much effort has been put into the development of automatic algorithms, but surveys still rely on human review of targets. This paper presents an integrated system for the identification of supernovae in data from Pan-STARRS1, combining classifications from volunteers participating in a citizen science project with those from a convolutional neural network. The unique aspect of this work is the deployment, in combination, of both human and machine classifications for near real-time discovery in an astronomical project. We show that the combination of the two methods outperforms either one used individually. This result has important implications for the future development of transient searches, especially in the era of LSST and other large-throughput surveys., Comment: 10 pages, 9 figures, submitted to MNRAS

Purpose – Quality function deployment (QFD) is a planning methodology to improve products, services and their associated processes by ensuring that the voice of the customer has been effectively deployed through specified and prioritised technical attributes (TAs). The purpose of this paper is two ways: to enhance the prioritisation of TAs: computer simulation significance test; and computer simulation confidence interval. Both are based on permutation sampling, bootstrap sampling and parametric bootstrap sampling of given empirical data. Design/methodology/approach – The authors present a theoretical case for the use permutation sampling, bootstrap sampling and parametric bootstrap sampling. Using a published case study the authors demonstrate how these can be applied on given empirical data to generate a theoretical population. From this the authors describe a procedure to decide upon which TAs have significantly different priority, and also estimate confidence intervals from the theoretical simulated p...

We present the results of a systematic mapping of seasonally sculpted terrains on the South Polar region of Mars with the Planet Four: Terrains (P4T) online citizen science project. P4T enlists members of the general public to visually identify features in the publicly released Mars Reconnaissance Orbiter CTX images. In particular, P4T volunteers are asked to identify: 1) araneiforms (including features with a central pit and radiating channels known as 'spiders'); 2) erosional depressions, troughs, mesas, ridges, and quasi-circular pits characteristic of the South Polar Residual Cap (SPRC) which we collectively refer to as 'Swiss cheese terrain', and 3) craters. In this work we present the distributions of our high confidence classic spider araneiforms and Swiss cheese terrain identifications. We find no locations within our high confidence spider sample that also have confident Swiss cheese terrain identifications. Previously spiders were reported as being confined to the South Polar Layered Deposits (SPLD). Our work has provided the first identification of spiders at locations outside of the SPLD, confirmed with high resolution HiRISE imaging. We find araneiforms on the Amazonian and Hesperian polar units and the Early Noachian highland units, with 75% of the identified araneiform locations in our high confidence sample residing on the SPLD. With our current coverage, we cannot confirm whether these are the only geologic units conducive to araneiform formation on the Martian South Polar region. Our results are consistent with the current CO2 jet formation scenario with the process exploiting weaknesses in the surface below the seasonal CO2 ice sheet to carve araneiform channels into the regolith over many seasons. These new regions serve as additional probes of the conditions required for channel creation in the CO2 jet process. (Abridged), Comment: accepted to Icarus - Supplemental data files are available at https://www.zooniverse.org/projects/mschwamb/planet-four-terrains/about/results - Icarus print version available at http://www.sciencedirect.com/science/article/pii/S0019103517300556

Purpose – Quality function deployment (QFD) is a methodology to translate the “voice of the customer” into engineering/technical specifications (HOWs) to be followed in designing of products or services. For the method to be effective, QFD practitioners need to be able to accurately differentiate between the final weights (FWs) that have been assigned to HOWs in the house of quality matrix. The paper aims to introduce a statistical testing procedure to determine whether the FWs of HOWs are significantly different and investigate the robustness of different rating scales used in QFD practice in contributing to these differences. Design/methodology/approach – Using a range of published QFD examples, the paper uses a parametric bootstrap testing procedure to test the significance of the differences between the FWs by generating simulated random samples based on a theoretical probability model. The paper then determines the significance or otherwise of the differences between: the two most extreme FWs and all pairs of FWs. Finally, the paper checks the robustness of different attribute rating scales (linear vs non-linear) in the context of these testing procedures. Findings – The paper demonstrates that not all of the differences that exist between the FWs of HOW attributes are in fact significant. In the absence of such a procedure, there is no reliable analytical basis for QFD practitioners to determine whether FWs are significantly different, and they may wrongly prioritise one engineering attribute over another. Originality/value – This is the first article to test the significance of the differences between FWs of HOWs and to determine the robustness of different strength of scales used in relationship matrix.

In this paper, we empirically test the theoretical model underlying the Toyota Way (TW), based on data obtained from Toyota’s logistics, sales and marketing functions across 27 countries. TW is the result of Toyota attempting to codify its culture to the global community. Using structural equation modelling techniques we show that the TW-associated measures challenge, kaizen, genchi genbutsu, respect and teamwork do adequately operationally define the TW; the first three measures corresponding to the construct ‘process improvement’ and the final two measures corresponding to the construct ‘people development’. Empirically, people development is found to have no direct effect on how the TW is deployed across a business unit. However, people development is found to be indirectly related to TW deployment through the mediating effect of process improvement. Our study provides quantitative evidence that while the intangible aspects of the TW (modelled as people development) may not directly relate to the resul...