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The widespread adoption of ML systems across critical domains like hiring, finance, and healthcare raises growing concerns about their potential for discriminatory decision-making based on protected attributes. While efforts to ensure fairness during development are crucial, they leave deployed ML systems vulnerable to potentially exhibiting discrimination during their operations. To address this gap, we propose a novel framework for on-the-fly tracking and correction of discrimination in deployed ML systems. Leveraging counterfactual explanations, the framework continuously monitors the predictions made by an ML system and flags discriminatory outcomes. When flagged, post-hoc explanations related to the original prediction and the counterfactual alternatives are presented to a human reviewer for real-time intervention. This human-in-the-loop approach empowers reviewers to accept or override the ML system decision, enabling fair and responsible ML operation under dynamic settings. While further work is needed for validation and refinement, this framework offers a promising avenue for mitigating discrimination and building trust in ML systems deployed in a wide range of domains., Comment: 13 pages

The process of software defect prediction (SDP) involves predicting which software system modules or components pose the highest risk of being defective. The projections and discernments derived from SDP can then assist the software development team in effectively allocating its finite resources toward potentially susceptible defective modules. Because of this, SDP models need to be improved and refined continuously. Hence, this research proposes the deployment of a cascade generalization (CG) function to enhance the predictive performances of machine learning (ML)-based SDP models. The CG function extends the initial sample space by introducing new samples into the neighbourhood of the distribution function generated by the base classification algorithm, subsequently mitigating its bias. Experiments were conducted to investigate the effectiveness of CG-based Na\"ive Bayes (NB), Decision Tree (DT), and k-Nearest Neighbor (kNN) models on NASA software defect datasets. Based on the experimental results, the CG-based models (CG-NB, CG-DT, CG-kNN) were superior in prediction performance when compared with the baseline NB, DT, and kNN models respectively. Accordingly, the average accuracy value of CG-NB, CG-DT, and CG-kNN models increased by +11.06%, +3.91%, and +5.14%, respectively, over baseline NB, DT, and kNN models. A similar performance was observed for the area under the curve (AUC) value with CG-NB, CG-DT, and CG-kNN recording an average AUC value of +7.98%, +26%, and +24.9% improvement over the baseline NB, DT, and kNN respectively. In addition, the suggested CG-based models outperformed the Bagging and Boosting ensemble variants of the NB, DT, and kNN models as well as existing computationally diverse SDP models., Comment: 18 pages

Formal software testing education is important for building efficient QA professionals. Various aspects of quality assurance approaches are usually covered in courses for training software testing students. Automated Test Tools is one of the core courses in the software testing post-graduate curriculum due to the high demand for automated testers in the workforce. It is important to understand which factors are affecting student performance in the automated testing course to be able to assist the students early on based on their needs. Various metrics that are considered for predicting student performance in this testing course are student engagement, grades on individual deliverables, and prerequisite courses. This study identifies the impact of assessing students based on individual vs. group activities, theoretical vs. practical components, and the effect of having taken prerequisite courses in their final grade. To carry out this research, student data was collected from the automated test tools course of a community college-based postgraduate certificate program in software testing. The dataset contained student records from the years 2021 to 2022 and consisted of information from five different semesters. Various machine learning algorithms were applied to develop an effective model for predicting students performance in the automated software testing tools course, and finally, important features affecting the students performance were identified. The predictive performance model of the automated test tools course that was developed by applying the logistic regression technique, showed the best performance, with an accuracy score of 90%., Comment: 8 pages

The COVID-19 pandemic and the implementation of social distancing policies have rapidly changed people's visiting patterns, as reflected in mobility data that tracks mobility traffic using location trackers on cell phones. However, the frequency and duration of concurrent occupancy at specific locations govern the transmission rather than the number of customers visiting. Therefore, understanding how people interact in different locations is crucial to target policies, inform contact tracing, and prevention strategies. This study proposes an efficient way to reduce the spread of the virus among on-campus university students by developing a self-developed Google History Location Extractor and Indicator software based on real-world human mobility data. The platform enables policymakers and researchers to explore the possibility of future developments in the epidemic's spread and simulate the outcomes of human mobility and epidemic state under different epidemic control policies. It offers functions for determining potential contacts, assessing individual infection risks, and evaluating the effectiveness of on-campus policies. The proposed multi-functional platform facilitates the screening process by more accurately targeting potential virus carriers and aids in making informed decisions on epidemic control policies, ultimately contributing to preventing and managing future outbreaks., Comment: 8 pages

Software and information technologies are becoming increasingly integrated and pervasive in human society and range from automated decision making and social media and entertainment, to running critical social and physical infrastructures like government programs, utilities, and financial institutions. As a result, there is a growing awareness of the need to develop professionals who will harness these technologies in fair and inclusive ways and use them to address global issues like health, water management, poverty, and human rights. In this regard, many academic researchers have expressed the need to complement traditional teaching of CS technical skills with computer and information ethics (computing for social good), as well as communication and leadership skills. In this paper, we describe our goals and some possible class activities we have developed and refined over the past few years with encouraging results, to help CS students understand the potential uses of computing for social good. In these carefully planned project assignments, we seamlessly integrate traditional approaches to develop technical skills with broader professional responsibility and soft skills. We then discuss the lessons learned from these activities and briefly outline future plans., Comment: 34th Annual Workshop of the Psychology of Programming Interest Group (PPIG 2023), pp. 169-177, Lund, Sweden, August 2023

Testing is an indispensable part of software development. However, a career in software testing is reported to be unpopular among students in computer science and related areas. This can potentially create a shortage of testers in the software industry in the future. The question is, whether the perception that undergraduate students have about software testing is accurate and whether it differs from the experience reported by those who work in testing activities in the software development industry. This investigation demonstrates that a career in software testing is more exciting and rewarding, as reported by professionals working in the field, than students may believe. Therefore, in order to guarantee a workforce focused on software quality, the academy and the software industry need to work together to better inform students about software testing and its essential role in software development., Comment: IEEE Software, Volume 40, Issue 5, pp. 76-84, September/October 2023

With the advent of technology and use of latest devices, they produces voluminous data. Out of it, 80% of the data are unstructured and remaining 20% are structured and semi-structured. The produced data are in heterogeneous format and without following any standards. Among heterogeneous (structured, semi-structured and unstructured) data, textual data are nowadays used by industries for prediction and visualization of future challenges. Extracting useful information from it is really challenging for stakeholders due to lexical and semantic matching. Few studies have been solving this issue by using ontologies and semantic tools, but the main limitations of proposed work were the less coverage of multidimensional terms. To solve this problem, this study aims to produce a novel multidimensional reference model using linguistics categories for heterogeneous textual datasets. The categories such context, semantic and syntactic clues are focused along with their score. The main contribution of MRM is that it checks each tokens with each term based on indexing of linguistic categories such as synonym, antonym, formal, lexical word order and co-occurrence. The experiments show that the percentage of MRM is better than the state-of-the-art single dimension reference model in terms of more coverage, linguistics categories and heterogeneous datasets., Comment: International Journal of Advanced Science and Applications, Volume 14, Issue 10, pp. 754-763, 2023

Artificial Intelligence (AI) has demonstrated remarkable capabilities in domains such as recruitment, finance, healthcare, and the judiciary. However, biases in AI systems raise ethical and societal concerns, emphasizing the need for effective fairness testing methods. This paper reviews current research on fairness testing, particularly its application through search-based testing. Our analysis highlights progress and identifies areas of improvement in addressing AI systems biases. Future research should focus on leveraging established search-based testing methodologies for fairness testing., Comment: IEEE International Conference on Computing (ICOCO 2023), Langkawi Island, Malaysia, pp. 89-94, October 2023

Nowadays, software testing professionals are commonly required to develop coding skills to work on test automation. One essential skill required from those who code is the ability to implement code refactoring, a valued quality aspect of software development; however, software developers usually encounter obstacles in successfully applying this practice. In this scenario, the present study aims to explore how software testing professionals (e.g., software testers, test engineers, test analysts, and software QAs) deal with code refactoring to understand the benefits and limitations of this practice in the context of software testing. We followed the guidelines to conduct surveys in software engineering and applied three sampling techniques, namely convenience sampling, purposive sampling, and snowballing sampling, to collect data from testing professionals. We received answers from 80 individuals reporting their experience refactoring the code of automated tests. We concluded that in the context of software testing, refactoring offers several benefits, such as supporting the maintenance of automated tests and improving the performance of the testing team. However, practitioners might encounter barriers in effectively implementing this practice, in particular, the lack of interest from managers and leaders. Our study raises discussions on the importance of having testing professionals implement refactoring in the code of automated tests, allowing them to improve their coding abilities.

Predicting the number of defects in a project is critical for project test managers to allocate budget, resources, and schedule for testing, support and maintenance efforts. Software Defect Prediction models predict the number of defects in given projects after training the model with historical defect related information. The majority of defect prediction studies focused on predicting defect-prone modules from methods, and class-level static information, whereas this study predicts defects from project-level information based on a cross-company project dataset. This study utilizes software sizing metrics, effort metrics, and defect density information, and focuses on developing defect prediction models that apply various machine learning algorithms. One notable issue in existing defect prediction studies is the lack of transparency in the developed models. Consequently, the explain-ability of the developed model has been demonstrated using the state-of-the-art post-hoc model-agnostic method called Shapley Additive exPlanations (SHAP). Finally, important features for predicting defects from cross-company project information were identified., Comment: 8 pages

Variability management (VM) in software product line engineering (SPLE) is introduced as an abstraction that enables the reuse and customization of assets. VM is a complex task involving the identification, representation, and instantiation of variability for specific products, as well as the evolution of variability itself. This work presents a comparison and contrast between existing VM approaches using qualitative meta-synthesis to determine the underlying perspectives, metaphors, and concepts of existing methods. A common frame of reference for the VM was proposed as the result of this analysis. Putting metaphors in the context of the dimensions in which variability occurs and identifying its key concepts provides a better understanding of its management and enables several analyses and evaluation opportunities. Finally, the proposed framework was evaluated using a qualitative study approach. The results of the evaluation phase suggest that the organizations in practice only focus on one dimension. The presented frame of reference will help the organization to cover this gap in practice., Comment: 24 pages

Software testing is one of the crucial supporting processes of the software life cycle. Unfortunately for the software industry, the role is stigmatized, partly due to misperception and partly due to treatment of the role. The present study aims to analyze the situation to explore what restricts computer science and software engineering students from taking up a testing career in the software industry. To conduct this study, we surveyed 88 Pakistani students taking computer science or software engineering degrees. The results showed that the present study supports previous work into the unpopularity of testing compared to other software life cycle roles. Furthermore, the findings of our study showed that the role of tester has become a social role, with as many social connotations as technical implications., Comment: 2 pages

Software testing is vital to improve software quality. However, software tester role is stigmatized, partly due to misperception and partly due to the treatment of the testing process within the software industry. The present study analyses this situation aiming to explore what might inhibit an individual from taking up a software testing career. In order to investigate this issue, we surveyed 132 senior students pursuing degrees in information systems, information and communication technology, computer science, computer engineering, software engineering, and other closely-related disciplines at three universities in the United Arab Emirates: two publicly funded and one top-notch private university. The students were asked to describe the PROs and CONs of taking up a career in software testing and to ponder the likelihood that they would take up the career themselves. The study identified 7 main PROs and 9 main CONSs for pursuing a testing career, and indicated that the role of software tester is perceived as a social role, which may require as many soft skills as technical prowess. The results also show that UAE software-related students have a stronger negative attitude towards software testing compared to their counterparts in other countries where similar investigations have been carried out in the past three years., Comment: 9 pagges. arXiv admin note: text overlap with arXiv:2205.07781, arXiv:2007.12632

Context. Recently, a family of studies highlighted the unpopularity of software testing careers among undergraduate students in software engineering and computer science courses. The original study and its replications explored the perception of students in universities in four countries (Cana-da, China, India, and Malaysia), and indicated that most students do not consider a career in software testing as an option after graduation. This scenario represents a problem for the software industry since the lack of skilled testing professionals might decrease the quality of software projects and increase the number of unsuccessful projects. Goal. The present study aims to replicate, in Brazil, the studies conducted in the other four countries to establish comparisons and support the development of strategies to improve the visibility and importance of software testing among undergraduate students across the globe. Method. We followed the same protocol in the original study to collect data using a questionnaire and analyzed the answers using descriptive statistics and qualitative data analysis. Results. Our findings indicate similarities among the results obtained in Brazil in comparison to those obtained from other countries. We observed that students are not motivated to follow a testing career in the software industry based on a belief that testing activities lack challenges and opportunities for continuous learning. Conclusions. In summary, students seem to be interested in learning more about software testing. However, the lack of discussions about the theme in software development courses, as well as the limited offer of courses focused on software quality at the university level reduce the visibility of this area, which causes a decrease in the interest in this career.

This study attempts to understand motivators and de-motivators that influence the decisions of software students to take up and sustain software testing careers across three different Asian countries, i.e., China, India, and Malaysia. The re-search question can be framed as How many software students across different Asian geographies are keen to take up testing careers, and what are the reasons for their choices? Towards an answer, we developed a cross-sectional but simple survey-based instrument. In this work, we investigated how software students perceived the software testing role. The results from China and India revealed that students are not very keen on taking up a software tester career, but the Malaysia students show a more positive attitude towards software testing. The study also pointed out the importance of considering software testing activities as a set of human-dependent tasks and emphasized the need for further re-search that examines critically individual assessments of software testers about software testing activities. This investigation can academics involved in software testing courses to understand the impacting factors on the motivation and de-motivators of their students, as well as to try convey positive view of testing as challenging and requires critical thinking and innovative ideas., Comment: 10 pages. arXiv admin note: substantial text overlap with arXiv:1906.11015

A good fit between the person and the organization is essential in a better organizational performance. This is even more crucial in case of institutionalization of a software product line practice within an organization. Employees participation, organizational behavior and management contemplation play a vital role in successfully institutionalizing software product lines in a firm. Organizational dimension has been weighted as one of the critical dimensions in software product line theory and practice. A comprehensive empirical investigation to study the impact of some organizational factors on the performance of software product line practice is presented in this work. This is the first study to empirically investigate and demonstrate the relationships between some of the key organizational factors and software product line performance of an organization. The results of this investigation provide empirical evidence and further support the theoretical foundations that in order to institutionalize software product lines within an organization, organizational factors play an important role., Comment: 13 pages

Application of machine learning for stock prediction is attracting a lot of attention in recent years. A large amount of research has been conducted in this area and multiple existing results have shown that machine learning methods could be successfully used toward stock predicting using stocks historical data. Most of these existing approaches have focused on short term prediction using stocks historical price and technical indicators. In this paper, we prepared 22 years worth of stock quarterly financial data and investigated three machine learning algorithms: Feed-forward Neural Network (FNN), Random Forest (RF) and Adaptive Neural Fuzzy Inference System (ANFIS) for stock prediction based on fundamental analysis. In addition, we applied RF based feature selection and bootstrap aggregation in order to improve model performance and aggregate predictions from different models. Our results show that RF model achieves the best prediction results, and feature selection is able to improve test performance of FNN and ANFIS. Moreover, the aggregated model outperforms all baseline models as well as the benchmark DJIA index by an acceptable margin for the test period. Our findings demonstrate that machine learning models could be used to aid fundamental analysts with decision-making regarding stock investment., Comment: 10 pages. IEEE Symposium Series on Computational Intelligence, Orlando, Florida,USA, December 2021

New mobile platforms, connected seamlessly to the Internet via wireless access have become increasingly more powerful and have found usage in a diverse set of application areas, including the education sector. The educational institutions are becoming more open to embracing new learning platforms, which in turn has sparked the interest in developing new assessment frameworks. This paper has used the framework of the Capability Maturity Model (CMM) to design a model for M-learning within educational institutions. The framework has been validated with studies cases from higher education institutions., Comment: 3 pages

Developing a Suitability Assessment Criteria for Software Developers: Behavioral Assessment Using Psychometric Test, Comment: 4 pages

Over the past two decades, there has been a growing interest in modeling the elements that need to be considered when assigning people to roles in software projects, as evidenced by the number of available publications related to the topic. However, for the most part, these studies, have taken only a partial approach to the issue. Some have focused on the target roles competency profile, while others have tried to understand the preferences of software developers for activities linked to certain roles and the relationship between these preferences and the candidates personal traits, to mention only two examples. Our research aims to find elements that can be integrated into an allocation model that complements current approaches by including competencies, personal traits, and project team building theories. To do so we performed an experts consultation exercise using the DELPHI method; which allowed us to validate a set of patterns related to different candidates personal traits, and the link between the teams motivational motors and their roles within the software development., Comment: 7 pages

Smartphones have become the most used electronic devices. They carry out most of the functionalities of desktops, offering various useful applications that suit the users needs. Therefore, instead of the operator, the user has been the main controller of the device and its applications, therefore its reliability has become an emergent requirement. As a first step, based on collected smartphone applications failure data, we investigated and evaluated the efficacy of Software Reliability Growth Models (SRGMs) when applied to these smartphone data in order to check whether they achieve the same accuracy as in the desktop/laptop area. None of the selected models were able to account for the smartphone data satisfactorily. Their failure is traced back to: (i) the hardware and software differences between desktops and smartphones, (ii) the specific features of mobile applications compared to desktop applications, and (iii) the different operational conditions and usage profiles. Thus, a reliability model suited to smartphone applications is still needed. In the second step, we applied the Weibull and Gamma distributions, and their two particular cases, Rayleigh and S-Shaped, to model the smartphone failure data sorted by application version number and grouped into different time periods. An estimation of the expected number of defects in each application version was obtained. The performances of the distributions were then compared amongst each other. We found that both Weibull and Gamma distributions can fit the failure data of mobile applications, although the Gamma distribution is frequently more suited., Comment: 25 pages. arXiv admin note: substantial text overlap with arXiv:1910.02452

This work attempts to fill a gap by exploring the human dimension in particular, by trying to understand the motivation of software professionals for taking up and sustaining their careers as software testers. Towards that goal, four surveys were conducted in four countries - India, Canada, Cuba, and China - to try to understand how professional software engineers perceive and value work-related factors that could influence their motivation to start or move into software testing careers. From our sample of 220 software professionals, we observed that very few were keen to take up testing careers. Some aspects of software testing, such as the potential for learning opportunities and the importance of the job, appear to be common motivators across the four countries, whereas the treatment of testers as second-class citizens and the complexity of the job appeared to be the most prominent de-motivators., Comment: 6 pages. arXiv admin note: substantial text overlap with arXiv:2103.06343, arXiv:1906.06144

Lessons learned (LL) records constitute the software organization memory of successes and failures. LL are recorded within the organization repository for future reference to optimize planning, gain experience, and elevate market competitiveness. However, manually searching this repository is a daunting task, so it is often disregarded. This can lead to the repetition of previous mistakes or even missing potential opportunities. This, in turn, can negatively affect the profitability and competitiveness of organizations. We aim to present a novel solution that provides an automatic process to recall relevant LL and to push those LL to project managers. This will dramatically save the time and effort of manually searching the unstructured LL repositories and thus encourage the LL exploitation. We exploit existing project artifacts to build the LL search queries on-the-fly in order to bypass the tedious manual searching. An empirical case study is conducted to build the automatic LL recall solution and evaluate its effectiveness. The study employs three of the most popular information retrieval models to construct the solution. Furthermore, a real-world dataset of 212 LL records from 30 different software projects is used for validation. Top-k and MAP well-known accuracy metrics are used as well. Our case study results confirm the effectiveness of the automatic LL recall solution. Also, the results prove the success of using existing project artifacts to dynamically build the search query string. This is supported by a discerning accuracy of about 70% achieved in the case of top-k. The automatic LL recall solution is valid with high accuracy. It will eliminate the effort needed to manually search the LL repository. Therefore, this will positively encourage project managers to reuse the available LL knowledge, which will avoid old pitfalls and unleash hidden business opportunities.

This study attempts to provide a better understanding of the user dimension as a factor in software game success. It focuses mainly on an empirical investigation of the effect of user factors on the software game development process and finally on the quality of the resulting game. A quantitative survey was developed and conducted to identify key user dimensions. For this study, a survey was used to test the research model and hypotheses. The main contribution of this paper is to investigate empirically the influence of user key factors on software game development process that ultimately results in a higher quality final product. The results provide evidence that game development organizations must deal with multiple user key factors to remain competitive and handle high pressure in the soft-ware game industry., Comment: arXiv admin note: text overlap with arXiv:1801.04293

Search-based software engineering that involves the deployment of meta-heuristics in applicable software processes has been gaining wide attention. Recently, researchers have been advocating the adoption of meta-heuristic algorithms for t-way testing strategies (where t points the interaction strength among parameters). Although helpful, no single meta-heuristic based t-way strategy can claim dominance over its counterparts. For this reason, the hybridization of meta-heuristic algorithms can help to ascertain the search capabilities of each by compensating for the limitations of one algorithm with the strength of others. Consequently, a new meta-heuristic based t-way strategy called Hybrid Artificial Bee Colony (HABCSm) strategy, based on merging the advantages of the Artificial Bee Colony (ABC) algorithm with the advantages of a Particle Swarm Optimization (PSO) algorithm is proposed in this paper. HABCSm is the first t-way strategy to adopt Hybrid Artificial Bee Colony (HABC) algorithm with Hamming distance as its core method for generating a final test set and the first to adopt the Hamming distance as the final selection criterion for enhancing the exploration of new solutions. The experimental results demonstrate that HABCSm provides superior competitive performance over its counterparts. Therefore, this finding contributes to the field of software testing by minimizing the number of test cases required for test execution., Comment: 18 pages

The design of recommendation systems is based on complex information processing and big data interaction. This personalized view has evolved into a hot area in the past decade, where applications might have been proved to help for solving problem in the software development field. Therefore, with the evolvement of Recommendation System in Software Engineering (RSSE), the coordination of software projects with their stakeholders is improving. This experiment examines four open source recommender systems and implemented a customized recommender engine with two industrial-oriented packages: Lenskit and Mahout. Each of the main functions was examined and issues were identified during the experiment., Comment: Proceedings of the Evaluation and Assessment in Software Engineering (EASE 2021), 6 pages

As software systems are becoming more pervasive, they are also becoming more susceptible to failures, resulting in potentially lethal combinations. Software testing is critical to preventing software failures but is, arguably, the least understood part of the software life cycle and the toughest to perform correctly. Adequate research has been carried out in both the process and technology dimensions of testing, but not in the human dimensions. This paper attempts to fill in the gap by exploring the human dimension, i.e., trying to understand the motivation of software professionals to take up and sustain testing careers. Towards that end, a survey was conducted in four countries - India, Canada, Cuba, and China - to try to understand how professional software testers perceive and value work-related factors that could influence their motivation to take up and sustain testing careers. With a sample of 220 software professionals, we observed that very few professionals are keen to take up testing careers. Some aspects of software testing, such as the learning opportunities, appear to be a common motivator across the four countries; whereas the treatment meted out to testers as second-class citizens and the complexity of the job appeared to be the most important de-motivators. This comparative study offers useful insights that can help global software industry leaders to come up with an action plan to put the software testing profession under a new light. That could increase the number of software engineers choosing testing careers, which would facilitate quality testing.

This paper presents the components of a newly developed Malaysian SMEs - Software Process Improvement model (MSME-SPI) that can assess SMEs soft-ware development industry in managing and improving their software processes capability. The MSME-SPI is developed in response to practitioner needs that were highlighted in an empirical study with the Malaysian SME software development industry. After the model development, there is a need for independent feedback to show that the model meets its objectives. Consequently, the validation phase is performed by involving a group of software process improvement experts in examining the MSME-SPI model components. Besides, the effectiveness of the MSME-SPI model is validated using an expert panel. Three criteria were used to evaluate the effectiveness of the model namely: usefulness, verifiability, and structure. The results show the model effective to be used by SMEs with minor modifications. The validation phase contributes towards a better understanding and use of the MSME-SPI model by the practitioners in the field.

As software systems are becoming more pervasive, they are also becoming more susceptible to failures, resulting in potentially lethal combinations. Software test-ing is critical to preventing software failures but is, arguably, the least understood part of the software life cycle and the toughest to perform correctly. Adequate re-search has been carried out in both the process and technology dimensions of testing, but not in the human dimensions. This work attempts to fill in the gap by exploring the human dimension, i.e., trying to understand the motivation/de-motivation of software practitioners to take up and sustain testing careers. One hundred and forty four software practitioners from several Cuban software insti-tutes were surveyed. Individuals were asked the PROs (advantages or motiva-tors) and CONs (disadvantages or de-motivators) of taking up a career in soft-ware testing and their chances of doing so. The results of this investigation identi-fied 9 main PROs and 8 main CONs for taking up a testing career showing that the role of tester is perceived as a social role., Comment: pp. 183-194

Software testing is one of the crucial supporting processes of software life cycle. Unfortunately for the software industry, the role is stigmatized, partly due to misperception and partly due to treatment of the role in the software industry. The present study aims to analyse this situation to explore what inhibit an individual from taking up a software testing career. In order to investigate this issue, we surveyed 82 senior students taking a degree in information technology, information and communication technology, and computer science at two Malaysian universities. The subjects were asked the PROs and CONs of taking up a career in software testing and what were the chances that they would do so. The study identified 7 main PROs and 9 main CONSs for starting a testing career, and indicated that the role of software tester has been perceived as a social role, with more soft skills connotations than technical implications. The results also show that Malaysian students have a more positive attitude towards software testing than their counterparts where similar investigations have been carried out., Comment: pp. 195-196

While software development productivity has grown rapidly, the weight values assigned to count standard Function Point (FP) created at IBM twenty-five years ago have never been updated. This obsolescence raises critical questions about the validity of the weight values; it also creates other problems such as ambiguous classification, crisp boundary, as well as subjective and locally defined weight values. All of these challenges reveal the need to calibrate FP in order to reflect both the specific software application context and the trend of todays software development techniques more accurately. We have created a FP calibration model that incorporates the learning ability of neural networks as well as the capability of capturing human knowledge using fuzzy logic. The empirical validation using ISBSG Data Repository (release 8) shows an average improvement of 22% in the accuracy of software effort estimations with the new calibration., Comment: 14 pages

End users positive response is essential for the success of any software. This is true for both commercial and Open Source Software (OSS). OSS is popular not only because of its availability, which is usually free but due to the user support it provides, generally through public platforms. The study model of this research establishes a relationship between OSS user support and available support tools. To conduct this research, we used a dataset of 100 OSS projects in different categories and examined five user support tools provided by different OSS projects. The results show that project trackers, user mailing lists, and updated versions have a significant role in gaining user support. However, we were unable to find a significant association between user support and documentation, as well as between user support and the troubleshooting guidelines provided by OSS projects., Comment: IEEE 15th Internatinal Conference on Control and Automation (ICCA), Edinburgh, Scotland, pp, 964-968, July 2019

Software effort estimation in the early stages of the software life cycle is one of the most essential and daunting tasks for project managers. In this research, a new model based on non-linear regression analysis is proposed to predict software effort from use case diagrams. It is concluded that, where software size is classified from small to very large, one linear or non-linear equation for effort estimation cannot be applied. Our model with three different non-linear regression equations can incorporate the different ranges in software size., Comment: Accepted at CCECE 2020 conference

Smartphones are becoming necessary tools in the daily lives of mil-lions of users who rely on these devices and their applications. There are thou-sands of applications for smartphone devices such as the iPhone, Blackberry, and Android, thus their reliability has become paramount for their users. This work aims to answer two related questions: (1) Can we assess the reliability of mobile applications by using the traditional reliability models? (2) Can we model adequately the failure data collected from many users? Firstly, it has been proved that the three most used software reliability models have fallen short of the mark when applied to smartphone applications; their failures were traced back to specific features of mobile applications. Secondly, it has been demonstrated that the Weibull and Gamma distribution models can adequately fit the observed failure data, thus providing better means to predict the reliability of smartphone applications., Comment: Accepted at TOOLS 2019 conference, Kazan, Russia

Job rotation is a managerial practice to be applied in the organizational environment to reduce job monotony, boredom, and exhaustion resulting from job simplification, specialization, and repetition. Previous studies have identified and discussed the use of project-to-project rotations in software practice, gathering empirical evidence from qualitative and field studies and pointing out set of work-related factors that can be positively or negatively affected by this practice. Goal: We aim to collect and discuss the use of job rotation in software organizations in order to identify the potential benefits and limitations of this practice supported by the statement of existing theories of work design. Method: Using a survey-based research design, we collected and analyzed quantitative data from software engineers about how software development work is designed and organized, as well as the potential effects of job rotations on this work design. We investigated 21 work design constructs, along with job burnout, role conflict, role ambiguity, and two constructs related to job rotation. Results: We identified one new benefit and six new limitations of job rotation, not observed in previous studies and added new discussions to the existing body of knowledge concerning the use of job rotation in software engineering practice. Conclusion: We believe that these results represent another important step towards the construction of a consistent and comprehensive body of evidence that can guide future research and also inform practice about the potential positive and negative effects of job rotation in software development companies.

Application of neural network architectures for financial prediction has been actively studied in recent years. This paper presents a comparative study that investigates and compares feed-forward neural network (FNN) and adaptive neural fuzzy inference system (ANFIS) on stock prediction using fundamental financial ratios. The study is designed to evaluate the performance of each architecture based on the relative return of the selected portfolios with respect to the benchmark stock index. The results show that both architectures possess the ability to separate winners and losers from a sample universe of stocks, and the selected portfolios outperform the benchmark. Our study argues that FNN shows superior performance over ANFIS., Comment: 4 pages

This paper attempts to understand motivators and de-motivators that influence the decisions of software professionals to take up and sustain software testing careers across four different countries, i.e. Canada, China, Cuba, and India. The research question can be framed as "How many software professionals across different geographies are keen to take up testing careers, and what are the reasons for their choices?" Towards that, we developed a cross-sectional but simple survey-based instrument. In this study we investigated how software testers perceived and valued what they do and their environmental settings. The study pointed out the importance of visualizing software testing activities as a set of human-dependent tasks and emphasized the need for research that examines critically individual assessments of software testers about software testing activities. This investigation can help global industry leaders to understand the impact of work-related factors on the motivation of testing professionals, as well as inform and support management and leadership in this context.

Despite its importance, software testing is, arguably, the least understood part of the software life cycle and still the toughest to perform correctly. Many researchers and practitioners have been working to address the situation. However, most of the studies focus on the process and technology dimensions and only a few on the human dimension of testing, in spite of the reported relevance of human aspects of software testing. Testers need to understand various stakeholders explicit and implicit requirements, be aware of how developers work individually and in teams, and develop skills to report test results wisely to stakeholders. These multifaceted qualifications lend vitality to the human dimension in software testing. Exploring this human dimension carefully may help understand testing in a better way.

We have been thinking about other aspects of software engineering for many years; the missing link in engineering software is the soft skills set, essential in the software development process. Although soft skills are among the most important aspects in the creation of software, they are often overlooked by educators and practitioners. One of the main reasons for the oversight is that soft skills are usually related to social and personality factors, i.e., teamwork, motivation, commitment, leadership, multi-culturalism, emotions, interpersonal skills, etc. This editorial is a manifesto declaring the importance of soft skills in software engineering with the intention to draw professionals attention to these topics. We have approached this issue by mentioning what we know about the field, what we believe to be evident, and which topics need further investigation. Important references to back up our claims are also included. Software engineers take pride in the depth of their technical expertise, which separates them from the crowd. But, what makes a good software engineer? First, it is the technical knowledge of relevant methodologies and techniques (i.e. hard skills), as well as the skills necessary for applying that knowledge in practice. Second, but nonetheless important, it is a set of soft skills, in particular collaboration, communication, problem-solving and similar interpersonal and critical thinking skills that are expected from software engineering professionals. In other words, software engineers need both hard and soft skills in order to be successful at the workplace.

The lessons learned (LL) repository is one of the most valuable sources of knowledge for a software organization. It can provide distinctive guidance regarding previous working solutions for historical software management problems, or former success stories to be followed. However, the unstructured format of the LL repository makes it difficult to search using general queries, which are manually inputted by project managers (PMs). For this reason, this repository may often be overlooked despite the valuable information it provides. Since the LL repository targets PMs, the search method should be domain specific rather than generic as in the case of general web searching. In previous work, we provided an automatic information retrieval based LL classifier solution. In our solution, we relied on existing project management artifacts in constructing the search query on-the-fly. In this paper, we extend our previous work by examining the impact of the hybridization of multiple LL classifiers, from our previous study, on performance. We employ two of the hybridization techniques from the literature to construct the hybrid classifiers. An industrial dataset of 212 LL records is used for validation. The results show the superiority of the hybrid classifier over the top achieving individual classifier, which reached 25%.

Software testing is critical to prevent software failures. Therefore, research has been carried out in testing but that is largely limited to the process and technology dimensions and has not sufficiently addressed the human dimension. Even though there are reports about inadequacies of testing professionals and their skills, only a few studies have tackled the problem. Therefore, we decided to explore the human dimension. We started with the basic problem that plagues the testing profession, the shortage of talent, by asking why do students and professionals are reluctant to consider testing careers, what can be done about that, and is the problem specific to locales or spread across the globe? This paper focusses on these questions. The study was carried out in one college in Canada and its findings are compared with a college in India. Studies in more colleges is required to develop acceptable national views. It also may help to study this phenomenon in more countries and develop global perspectives on the issue. However, the study certainly offers useful insights and helps educators and industry leaders to come up with an action plan to change the outlook towards testers in industry and in computer science and software engineering programs, and put the software testing profession under a new light. That could increase the number of software engineers deciding on testing as a career of their choice, could increase the quality of software testing, and improve the overall productivity, and turnaround time of software development activity.

Over the last several decades, computer games started to have a significant impact on society. However, although a computer game is a type of software, the process to conceptualize, produce and deliver a game could involve unusual features. In software testing, for instance, studies demonstrated the hesitance of professionals to use automated testing techniques with games, due to the constant changes in requirements and design, and pointed out the need for creating testing tools that take into account the flexibility required for the game development process. Goal. This study aims to improve the current body of knowledge regarding software testing in game development and point out the existing particularities observed in software testing considering the development of a computer game. Method. A mixed-method approach based on a case study and an opinion survey was applied to collect quantitative and qualitative data from software professionals regarding the particularities of software testing in game development. Results. We analyzed over 70 messages posted on three well-established network of question-and-answer communities related to software engineering, software testing and game development and received answers of 38 professionals discussing differences between testing a computer game and a general software, and identified important aspects to be observed by practitioners in the process of planning, performing and reporting tests in this context. Conclusion. Considering computer games, software testing must focus not only on the common aspects of a general software, but also, track and investigate issues that could be related to game balance, game physics and entertainment related-aspects to guarantee the quality of computer games and a successful testing process.

The growth of the software game development industry is enormous and is gaining importance day by day. This growth imposes severe pressure and a number of issues and challenges on the game development community. Game development is a complex process, and one important game development choice is to consider the developer perspective to produce good quality software games by improving the game development process. The objective of this study is to provide a better understanding of the developers dimension as a factor in software game success. It focuses mainly on an empirical investigation of the effect of key developer factors on the software game development process and eventually on the quality of the resulting game. A quantitative survey was developed and conducted to identify key developer factors for an enhanced game development process. For this study, the developed survey was used to test the research model and hypotheses. The results provide evidence that game development organizations must deal with multiple key factors to remain competitive and to handle high pressure in the software game industry. The main contribution of this paper is to investigate empirically the influence of key developer factors on the game development process.