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Byline: Stanley E. Cohen For two decades during the Kennedy, Johnson and Nixon administrations I was in a catbird seat for what is commonly described as the Consumer Revolution. In [...]

The letters to the editor refer to articles in previous issues of "Harvard Business Review." "Regulation by Confrontation or Negotiation?" is written by Robert Reich and is in the May-June 1981 issue. "The Roundtable: Getting Results in Washington" is from Kim McQuaid. "When Executives Burn Out" is by Harry Levinson in the May-June 1981 issue, "Sexual Harassment: Some See It...Some Won't" by Eliza G. C. Collins and Timothy B. Blodgett. "Let's Stop Eating Our Seed Corn" is by Lawrence Revsine and is in the January-February 1981 issue.

The article focuses on John Gronouski, who recently became Postmaster General, one of the most demanding and thankless jobs the U.S. government offers. Fifty years ago, or even twenty-five years ago, top post office jobs were regarded as legitimate political prizes. The post office undertakes a massive materials handling job, involving many of the techniques used in industry. Even though it was the nation's largest employer, it had nothing resembling an employee relations program. An incentive award system existed on paper, but no one was responsible for making it work.

Philip elman, who died at 81 on Nov. 30, was a leader among legal reformers in the tumultuous 1960s, when business was forced to reconsider its own assumptions about what's […]

By the middle of the 20th century, America was firmly on the road to a new kind of society where everyone could aspire to a lifestyle once available only to […]