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15 results on '"Cooper, Mindy M."'

2. Meeting Students Where They Are: Introducing a Proactive Chat Widget to Your Website to Boost Your Chats.

Author

Maixner III, Gary R., Cooper, Mindy M., and Herm, Kelli

Subjects
*FRUSTRATION, *ACADEMIC libraries, *USER interfaces, *COMMUNITY colleges, *HUMAN services programs, *STUDENTS, *TEXT messages, *LIBRARIANS, *WORLD Wide Web, *GRAPHICAL user interfaces
Abstract

An introduction is presented in which the editor discusses articles in the issue on topics including Proactive Chat Widge, Increased Chat Statistics, Challenges Faced, History of Chat Reference Services, and Availability of Service.

Published
2024
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3. Librarians as Hunter-Gatherers: Lessons Learned from an Excursion

Author

Cooper, Mindy M.

Abstract

Fueled by the pressing need for electronic resource usage statistics, librarians are finding themselves being thrust into the role of hunter-gatherer. This article discusses the work done at University Library at Indiana University-Purdue University Indianapolis to provide usage statistics for all its paid subscriptions for a 3-year period. The author provides lessons learned from this project that might benefit librarians who are beginning their own excursions to hunt for and gather usage statistics for their collections, whether large or small.

Published
2013
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