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This paper assesses the impact of development projects like steel manufacturing companies on the project affected people (PAP) of Kalinganagar Industrial Project in the state of Odisha, India. The respondents surveyed and interviewed are the people who lost their land and sources of livelihood for the companies operating in this area. As per rehabilitation and resettlement (RR) policy and corporate social responsibility (CSR) policy, these companies have worked in several community engagement activities. The triple bottom line (TBL) variables – social bottom line (people), ecological bottom line (planet) and economic bottom line (profit) -used in this study are adopted from Vivero (2014). The study organizes household survey and focuses group discussion (FGDs) to collect data. The statistical tools such as descriptive statistics, paired-sample t test are used to assess whether significant changes have taken place on their lives post displacement due to development projects. Data captured through FGDs are processed through sentiment analysis.The study finds that companies have been performing well at the economic bottom line; however, they need to work a lot to improve their performance on the social and ecological bottom lines. The study recommends that the companies should involve community in the entire process- from TBL project formulation to impact assessment, and from need assessment to impact assessment. Keywords: Project Affected People, Development Projects, Triple Bottom Line, Corporate Social Responsibility, Sustainability

The present study addresses visitors’ experiences at the world-famous Chariot Festival - Ratha Yatra - which is held every year at Shri Kshetra, Puri Dham in the state of Odisha, India. Empirical evidence is used to analyse how each of the experience dimension affects the overall event and to assess the likelihood of revisiting. In order to develop a conceptual framework for the study, a thorough review of the literature was conducted. The conceptual framework was then tested using a quantitative approach, in which data were gathered from a convenience sample of 295 respondents using a self-administered questionnaire. Finally, Structural Equation Modelling (SEM) was used to process and analyse the data. According to the findings of SEM, the entire festival experience is greatly influenced by the experience dimensions of education, entertainment, and escapism. The empirical results demonstrate how the organisers could improve the visitors’ experience and urge them to revisit the festival. The experience dimensions scale can be used as a reference for marketers to determine how effectively a festival or event satisfies customer expectations.