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In the era of large language models (LLMs), building multilingual large language models (MLLMs) that can serve users worldwide holds great significance. However, existing research seldom focuses on the truthfulness of MLLMs. Meanwhile, contemporary multilingual aligning technologies struggle to balance massive languages and often exhibit serious truthfulness gaps across different languages, especially those that differ greatly from English. In our work, we construct a benchmark for truthfulness evaluation in multilingual scenarios and explore the ways to align facts across languages to enhance the truthfulness of MLLMs. Furthermore, we propose Fact-aware Multilingual Selective Synergy (FaMSS) to optimize the data allocation across a large number of languages and different data types. Experimental results demonstrate that our approach can effectively reduce the multilingual representation disparity and enhance the multilingual capabilities of LLMs., Comment: 15 pages

Multimodal pre-training for audio-and-text has recently been proved to be effective and has significantly improved the performance of many downstream speech understanding tasks. However, these state-of-the-art pre-training audio-text models work well only when provided with large amount of parallel audio-and-text data, which brings challenges on many languages that are rich in unimodal corpora but scarce of parallel cross-modal corpus. In this paper, we investigate whether it is possible to pre-train an audio-text multimodal model with extremely low-resource parallel data and extra non-parallel unimodal data. Our pre-training framework consists of the following components: (1) Intra-modal Denoising Auto-Encoding (IDAE), which is able to reconstruct input text (audio) representations from a noisy version of itself. (2) Cross-modal Denoising Auto-Encoding (CDAE), which is pre-trained to reconstruct the input text (audio), given both a noisy version of the input text (audio) and the corresponding translated noisy audio features (text embeddings). (3) Iterative Denoising Process (IDP), which iteratively translates raw audio (text) and the corresponding text embeddings (audio features) translated from previous iteration into the new less-noisy text embeddings (audio features). We adapt a dual cross-modal Transformer as our backbone model which consists of two unimodal encoders for IDAE and two cross-modal encoders for CDAE and IDP. Our method achieves comparable performance on multiple downstream speech understanding tasks compared with the model pre-trained on fully parallel data, demonstrating the great potential of the proposed method. Our code is available at: \url{https://github.com/KarlYuKang/Low-Resource-Multimodal-Pre-training}., Comment: AAAI 2022

Existing audio-language task-specific predictive approaches focus on building complicated late-fusion mechanisms. However, these models are facing challenges of overfitting with limited labels and low model generalization abilities. In this paper, we present a Cross-modal Transformer for Audio-and-Language, i.e., CTAL, which aims to learn the intra-modality and inter-modality connections between audio and language through two proxy tasks on a large amount of audio-and-language pairs: masked language modeling and masked cross-modal acoustic modeling. After fine-tuning our pre-trained model on multiple downstream audio-and-language tasks, we observe significant improvements across various tasks, such as, emotion classification, sentiment analysis, and speaker verification. On this basis, we further propose a specially-designed fusion mechanism that can be used in fine-tuning phase, which allows our pre-trained model to achieve better performance. Lastly, we demonstrate detailed ablation studies to prove that both our novel cross-modality fusion component and audio-language pre-training methods significantly contribute to the promising results., Comment: The 2021 Conference on Empirical Methods in Natural Language Processing

Task requirements (TRs) writing is an important question type in Key English Test and Preliminary English Test. A TR writing question may include multiple requirements and a high-quality essay must respond to each requirement thoroughly and accurately. However, the limited teacher resources prevent students from getting detailed grading instantly. The majority of existing automatic essay scoring systems focus on giving a holistic score but rarely provide reasons to support it. In this paper, we proposed an end-to-end framework based on machine reading comprehension (MRC) to address this problem to some extent. The framework not only detects whether an essay responds to a requirement question, but clearly marks where the essay answers the question. Our framework consists of three modules: question normalization module, ELECTRA based MRC module and response locating module. We extensively explore state-of-the-art MRC methods. Our approach achieves 0.93 accuracy score and 0.85 F1 score on a real-world educational dataset. To encourage reproducible results, we make our code publicly available at \url{https://github.com/aied2021TRMRC/AIED_2021_TRMRC_code}., Comment: AIED'21: The 22nd International Conference on Artificial Intelligence in Education, 2021

The quality of vocal delivery is one of the key indicators for evaluating teacher enthusiasm, which has been widely accepted to be connected to the overall course qualities. However, existing evaluation for vocal delivery is mainly conducted with manual ratings, which faces two core challenges: subjectivity and time-consuming. In this paper, we present a novel machine learning approach that utilizes pairwise comparisons and a multimodal orthogonal fusing algorithm to generate large-scale objective evaluation results of the teacher vocal delivery in terms of fluency and passion. We collect two datasets from real-world education scenarios and the experiment results demonstrate the effectiveness of our algorithm. To encourage reproducible results, we make our code public available at \url{https://github.com/tal-ai/ML4VocalDelivery.git}., Comment: AIED'21: The 22nd International Conference on Artificial Intelligence in Education, 2021

Learning effective language representations from crowdsourced labels is crucial for many real-world machine learning tasks. A challenging aspect of this problem is that the quality of crowdsourced labels suffer high intra- and inter-observer variability. Since the high-capacity deep neural networks can easily memorize all disagreements among crowdsourced labels, directly applying existing supervised language representation learning algorithms may yield suboptimal solutions. In this paper, we propose \emph{TACMA}, a \underline{t}emporal-\underline{a}ware language representation learning heuristic for \underline{c}rowdsourced labels with \underline{m}ultiple \underline{a}nnotators. The proposed approach (1) explicitly models the intra-observer variability with attention mechanism; (2) computes and aggregates per-sample confidence scores from multiple workers to address the inter-observer disagreements. The proposed heuristic is extremely easy to implement in around 5 lines of code. The proposed heuristic is evaluated on four synthetic and four real-world data sets. The results show that our approach outperforms a wide range of state-of-the-art baselines in terms of prediction accuracy and AUC. To encourage the reproducible results, we make our code publicly available at \url{https://github.com/CrowdsourcingMining/TACMA}., Comment: The 59th Annual Meeting of the Association for Computational Linguistics Workshop on Representation Learning for NLP (ACL RepL4NLP 2021)

In this work, we study computational approaches to detect online dialogic instructions, which are widely used to help students understand learning materials, and build effective study habits. This task is rather challenging due to the widely-varying quality and pedagogical styles of dialogic instructions. To address these challenges, we utilize pre-trained language models, and propose a multi-task paradigm which enhances the ability to distinguish instances of different classes by enlarging the margin between categories via contrastive loss. Furthermore, we design a strategy to fully exploit the misclassified examples during the training stage. Extensive experiments on a real-world online educational data set demonstrate that our approach achieves superior performance compared to representative baselines. To encourage reproducible results, we make our implementation online available at \url{https://github.com/AIED2021/multitask-dialogic-instruction}., Comment: AIED'21: The 22nd International Conference on Artificial Intelligence in Education, 2021

In this paper, we propose a simple yet effective solution to build practical teacher recommender systems for online one-on-one classes. Our system consists of (1) a pseudo matching score module that provides reliable training labels; (2) a ranking model that scores every candidate teacher; (3) a novelty boosting module that gives additional opportunities to new teachers; and (4) a diversity metric that guardrails the recommended results to reduce the chance of collision. Offline experimental results show that our approach outperforms a wide range of baselines. Furthermore, we show that our approach is able to reduce the number of student-teacher matching attempts from 7.22 to 3.09 in a five-month observation on a third-party online education platform., Comment: AIED'21: The 22nd International Conference on Artificial Intelligence in Education, 2021

Sentence completion (SC) questions present a sentence with one or more blanks that need to be filled in, three to five possible words or phrases as options. SC questions are widely used for students learning English as a Second Language (ESL) and building computational approaches to automatically solve such questions is beneficial to language learners. In this work, we propose a neural framework to solve SC questions in English examinations by utilizing pre-trained language models. We conduct extensive experiments on a real-world K-12 ESL SC question dataset and the results demonstrate the superiority of our model in terms of prediction accuracy. Furthermore, we run precision-recall trade-off analysis to discuss the practical issues when deploying it in real-life scenarios. To encourage reproducible results, we make our code publicly available at \url{https://github.com/AIED2021/ESL-SentenceCompletion}., Comment: AIED'21: The 22nd International Conference on Artificial Intelligence in Education, 2021

Many real-world applications involve the use of Optical Character Recognition (OCR) engines to transform handwritten images into transcripts on which downstream Natural Language Processing (NLP) models are applied. In this process, OCR engines may introduce errors and inputs to downstream NLP models become noisy. Despite that pre-trained models achieve state-of-the-art performance in many NLP benchmarks, we prove that they are not robust to noisy texts generated by real OCR engines. This greatly limits the application of NLP models in real-world scenarios. In order to improve model performance on noisy OCR transcripts, it is natural to train the NLP model on labelled noisy texts. However, in most cases there are only labelled clean texts. Since there is no handwritten pictures corresponding to the text, it is impossible to directly use the recognition model to obtain noisy labelled data. Human resources can be employed to copy texts and take pictures, but it is extremely expensive considering the size of data for model training. Consequently, we are interested in making NLP models intrinsically robust to OCR errors in a low resource manner. We propose a novel robust training framework which 1) employs simple but effective methods to directly simulate natural OCR noises from clean texts and 2) iteratively mines the hard examples from a large number of simulated samples for optimal performance. 3) To make our model learn noise-invariant representations, a stability loss is employed. Experiments on three real-world datasets show that the proposed framework boosts the robustness of pre-trained models by a large margin. We believe that this work can greatly promote the application of NLP models in actual scenarios, although the algorithm we use is simple and straightforward. We make our codes and three datasets publicly available\footnote{https://github.com/tal-ai/Robust-learning-MSSHEM}., Comment: ECML-PKDD'21: The European Conference on Machine Learning and Principles and Practice of Knowledge Discovery in Databases, 2021

Recent studies suggest that ``memorization'' is one important factor for overparameterized deep neural networks (DNNs) to achieve optimal performance. Specifically, the perfectly fitted DNNs can memorize the labels of many atypical samples, generalize their memorization to correctly classify test atypical samples and enjoy better test performance. While, DNNs which are optimized via adversarial training algorithms can also achieve perfect training performance by memorizing the labels of atypical samples, as well as the adversarially perturbed atypical samples. However, adversarially trained models always suffer from poor generalization, with both relatively low clean accuracy and robustness on the test set. In this work, we study the effect of memorization in adversarial trained DNNs and disclose two important findings: (a) Memorizing atypical samples is only effective to improve DNN's accuracy on clean atypical samples, but hardly improve their adversarial robustness and (b) Memorizing certain atypical samples will even hurt the DNN's performance on typical samples. Based on these two findings, we propose Benign Adversarial Training (BAT) which can facilitate adversarial training to avoid fitting ``harmful'' atypical samples and fit as more ``benign'' atypical samples as possible. In our experiments, we validate the effectiveness of BAT, and show it can achieve better clean accuracy vs. robustness trade-off than baseline methods, in benchmark datasets such as CIFAR100 and Tiny~ImageNet., Comment: Preprint, under submission

Generating long and coherent text is an important but challenging task, particularly for open-ended language generation tasks such as story generation. Despite the success in modeling intra-sentence coherence, existing generation models (e.g., BART) still struggle to maintain a coherent event sequence throughout the generated text. We conjecture that this is because of the difficulty for the decoder to capture the high-level semantics and discourse structures in the context beyond token-level co-occurrence. In this paper, we propose a long text generation model, which can represent the prefix sentences at sentence level and discourse level in the decoding process. To this end, we propose two pretraining objectives to learn the representations by predicting inter-sentence semantic similarity and distinguishing between normal and shuffled sentence orders. Extensive experiments show that our model can generate more coherent texts than state-of-the-art baselines., Comment: ACL 2021 Long Paper

Automatic metrics are essential for developing natural language generation (NLG) models, particularly for open-ended language generation tasks such as story generation. However, existing automatic metrics are observed to correlate poorly with human evaluation. The lack of standardized benchmark datasets makes it difficult to fully evaluate the capabilities of a metric and fairly compare different metrics. Therefore, we propose OpenMEVA, a benchmark for evaluating open-ended story generation metrics. OpenMEVA provides a comprehensive test suite to assess the capabilities of metrics, including (a) the correlation with human judgments, (b) the generalization to different model outputs and datasets, (c) the ability to judge story coherence, and (d) the robustness to perturbations. To this end, OpenMEVA includes both manually annotated stories and auto-constructed test examples. We evaluate existing metrics on OpenMEVA and observe that they have poor correlation with human judgments, fail to recognize discourse-level incoherence, and lack inferential knowledge (e.g., causal order between events), the generalization ability and robustness. Our study presents insights for developing NLG models and metrics in further research., Comment: ACL 2021 Long Paper

Speech emotion recognition is a challenging task because the emotion expression is complex, multimodal and fine-grained. In this paper, we propose a novel multimodal deep learning approach to perform fine-grained emotion recognition from real-life speeches. We design a temporal alignment mean-max pooling mechanism to capture the subtle and fine-grained emotions implied in every utterance. In addition, we propose a cross modality excitement module to conduct sample-specific adjustment on cross modality embeddings and adaptively recalibrate the corresponding values by its aligned latent features from the other modality. Our proposed model is evaluated on two well-known real-world speech emotion recognition datasets. The results demonstrate that our approach is superior on the prediction tasks for multimodal speech utterances, and it outperforms a wide range of baselines in terms of prediction accuracy. Further more, we conduct detailed ablation studies to show that our temporal alignment mean-max pooling mechanism and cross modality excitement significantly contribute to the promising results. In order to encourage the research reproducibility, we make the code publicly available at \url{https://github.com/tal-ai/FG_CME.git}., Comment: The Interspeech Conference, 2021 (INTERSPEECH 2021)

There is an increasing interest in the use of mathematical word problem (MWP) generation in educational assessment. Different from standard natural question generation, MWP generation needs to maintain the underlying mathematical operations between quantities and variables, while at the same time ensuring the relevance between the output and the given topic. To address above problem, we develop an end-to-end neural model to generate diverse MWPs in real-world scenarios from commonsense knowledge graph and equations. The proposed model (1) learns both representations from edge-enhanced Levi graphs of symbolic equations and commonsense knowledge; (2) automatically fuses equation and commonsense knowledge information via a self-planning module when generating the MWPs. Experiments on an educational gold-standard set and a large-scale generated MWP set show that our approach is superior on the MWP generation task, and it outperforms the SOTA models in terms of both automatic evaluation metrics, i.e., BLEU-4, ROUGE-L, Self-BLEU, and human evaluation metrics, i.e., equation relevance, topic relevance, and language coherence. To encourage reproducible results, we make our code and MWP dataset public available at \url{https://github.com/tal-ai/MaKE_EMNLP2021}., Comment: EMNLP'21: The 2021 Conference on Empirical Methods in Natural Language Processing, 2021

Representation learning has been proven to play an important role in the unprecedented success of machine learning models in numerous tasks, such as machine translation, face recognition and recommendation. The majority of existing representation learning approaches often require a large number of consistent and noise-free labels. However, due to various reasons such as budget constraints and privacy concerns, labels are very limited in many real-world scenarios. Directly applying standard representation learning approaches on small labeled data sets will easily run into over-fitting problems and lead to sub-optimal solutions. Even worse, in some domains such as education, the limited labels are usually annotated by multiple workers with diverse expertise, which yields noises and inconsistency in such crowdsourcing settings. In this paper, we propose a novel framework which aims to learn effective representations from limited data with crowdsourced labels. Specifically, we design a grouping based deep neural network to learn embeddings from a limited number of training samples and present a Bayesian confidence estimator to capture the inconsistency among crowdsourced labels. Furthermore, to expedite the training process, we develop a hard example selection procedure to adaptively pick up training examples that are misclassified by the model. Extensive experiments conducted on three real-world data sets demonstrate the superiority of our framework on learning representations from limited data with crowdsourced labels, comparing with various state-of-the-art baselines. In addition, we provide a comprehensive analysis on each of the main components of our proposed framework and also introduce the promising results it achieved in our real production to fully understand the proposed framework., Comment: IEEE Transactions on Knowledge and Data Engineering (Accepted)

Asking questions is one of the most crucial pedagogical techniques used by teachers in class. It not only offers open-ended discussions between teachers and students to exchange ideas but also provokes deeper student thought and critical analysis. Providing teachers with such pedagogical feedback will remarkably help teachers improve their overall teaching quality over time in classrooms. Therefore, in this work, we build an end-to-end neural framework that automatically detects questions from teachers' audio recordings. Compared with traditional methods, our approach not only avoids cumbersome feature engineering, but also adapts to the task of multi-class question detection in real education scenarios. By incorporating multi-task learning techniques, we are able to strengthen the understanding of semantic relations among different types of questions. We conducted extensive experiments on the question detection tasks in a real-world online classroom dataset and the results demonstrate the superiority of our model in terms of various evaluation metrics., Comment: The 21th International Conference on Artificial Intelligence in Education(AIED), 2020

Classroom activity detection (CAD) aims at accurately recognizing speaker roles (either teacher or student) in classrooms. A CAD solution helps teachers get instant feedback on their pedagogical instructions. However, CAD is very challenging because (1) classroom conversations contain many conversational turn-taking overlaps between teachers and students; (2) the CAD model needs to be generalized well enough for different teachers and students; and (3) classroom recordings may be very noisy and low-quality. In this work, we address the above challenges by building a Siamese neural framework to automatically identify teacher and student utterances from classroom recordings. The proposed model is evaluated on real-world educational datasets. The results demonstrate that (1) our approach is superior on the prediction tasks for both online and offline classroom environments; and (2) our framework exhibits robustness and generalization ability on new teachers (i.e., teachers never appear in training data)., Comment: The 21th International Conference on Artificial Intelligence in Education(AIED), 2020

Online one-on-one class is created for highly interactive and immersive learning experience. It demands a large number of qualified online instructors. In this work, we develop six dialogic instructions and help teachers achieve the benefits of one-on-one learning paradigm. Moreover, we utilize neural language models, i.e., long short-term memory (LSTM), to detect above six instructions automatically. Experiments demonstrate that the LSTM approach achieves AUC scores from 0.840 to 0.979 among all six types of instructions on our real-world educational dataset., Comment: The 21th International Conference on Artificial Intelligence in Education(AIED), 2020

With the rapid emergence of K-12 online learning platforms, a new era of education has been opened up. It is crucial to have a dropout warning framework to preemptively identify K-12 students who are at risk of dropping out of the online courses. Prior researchers have focused on predicting dropout in Massive Open Online Courses (MOOCs), which often deliver higher education, i.e., graduate level courses at top institutions. However, few studies have focused on developing a machine learning approach for students in K-12 online courses. In this paper, we develop a machine learning framework to conduct accurate at-risk student identification specialized in K-12 multimodal online environments. Our approach considers both online and offline factors around K-12 students and aims at solving the challenges of (1) multiple modalities, i.e., K-12 online environments involve interactions from different modalities such as video, voice, etc; (2) length variability, i.e., students with different lengths of learning history; (3) time sensitivity, i.e., the dropout likelihood is changing with time; and (4) data imbalance, i.e., only less than 20\% of K-12 students will choose to drop out the class. We conduct a wide range of offline and online experiments to demonstrate the effectiveness of our approach. In our offline experiments, we show that our method improves the dropout prediction performance when compared to state-of-the-art baselines on a real-world educational dataset. In our online experiments, we test our approach on a third-party K-12 online tutoring platform for two months and the results show that more than 70\% of dropout students are detected by the system., Comment: The 13th International Conference on Educational Data Mining (EDM 2020), 2020

Representation learning approaches require a massive amount of discriminative training data, which is unavailable in many scenarios, such as healthcare, smart city, education, etc. In practice, people refer to crowdsourcing to get annotated labels. However, due to issues like data privacy, budget limitation, shortage of domain-specific annotators, the number of crowdsourced labels is still very limited. Moreover, because of annotators' diverse expertise, crowdsourced labels are often inconsistent. Thus, directly applying existing supervised representation learning (SRL) algorithms may easily get the overfitting problem and yield suboptimal solutions. In this paper, we propose \emph{NeuCrowd}, a unified framework for SRL from crowdsourced labels. The proposed framework (1) creates a sufficient number of high-quality \emph{n}-tuplet training samples by utilizing safety-aware sampling and robust anchor generation; and (2) automatically learns a neural sampling network that adaptively learns to select effective samples for SRL networks. The proposed framework is evaluated on both one synthetic and three real-world data sets. The results show that our approach outperforms a wide range of state-of-the-art baselines in terms of prediction accuracy and AUC. To encourage reproducible results, we make our code publicly available at \url{https://github.com/tal-ai/NeuCrowd_KAIS2021}., Comment: Accepted in Knowledge and Information Systems

Classroom activity detection (CAD) focuses on accurately classifying whether the teacher or student is speaking and recording both the length of individual utterances during a class. A CAD solution helps teachers get instant feedback on their pedagogical instructions. This greatly improves educators' teaching skills and hence leads to students' achievement. However, CAD is very challenging because (1) the CAD model needs to be generalized well enough for different teachers and students; (2) data from both vocal and language modalities has to be wisely fused so that they can be complementary; and (3) the solution shouldn't heavily rely on additional recording device. In this paper, we address the above challenges by using a novel attention based neural framework. Our framework not only extracts both speech and language information, but utilizes attention mechanism to capture long-term semantic dependence. Our framework is device-free and is able to take any classroom recording as input. The proposed CAD learning framework is evaluated in two real-world education applications. The experimental results demonstrate the benefits of our approach on learning attention based neural network from classroom data with different modalities, and show our approach is able to outperform state-of-the-art baselines in terms of various evaluation metrics., Comment: The 45th International Conference on Acoustics, Speech, and Signal Processing (ICASSP 2020)

Automatic short answer grading (ASAG), which autonomously score student answers according to reference answers, provides a cost-effective and consistent approach to teaching professionals and can reduce their monotonous and tedious grading workloads. However, ASAG is a very challenging task due to two reasons: (1) student answers are made up of free text which requires a deep semantic understanding; and (2) the questions are usually open-ended and across many domains in K-12 scenarios. In this paper, we propose a generalized end-to-end ASAG learning framework which aims to (1) autonomously extract linguistic information from both student and reference answers; and (2) accurately model the semantic relations between free-text student and reference answers in open-ended domain. The proposed ASAG model is evaluated on a large real-world K-12 dataset and can outperform the state-of-the-art baselines in terms of various evaluation metrics., Comment: The 20th International Conference on Artificial Intelligence in Education(AIED), 2019

Online 1 on 1 class is created for more personalized learning experience. It demands a large number of teaching resources, which are scarce in China. To alleviate this problem, we build a platform (marketplace), i.e., \emph{Dahai} to allow college students from top Chinese universities to register as part-time instructors for the online 1 on 1 classes. To warn the unqualified instructors and ensure the overall education quality, we build a monitoring and alerting system by utilizing multimodal information from the online environment. Our system mainly consists of two key components: banned word detector and class quality predictor. The system performance is demonstrated both offline and online. By conducting experimental evaluation of real-world online courses, we are able to achieve 74.3\% alerting accuracy in our production environment., Comment: The 20th International Conference on Artificial Intelligence in Education(AIED), 2019

Spoken language proficiency is critically important for children's growth and personal development. Due to the limited and imbalanced educational resources in China, elementary students barely have chances to improve their oral language skills in classes. Verbal fluency tasks (VFTs) were invented to let the students practice their spoken language proficiency after school. VFTs are simple but concrete math related questions that ask students to not only report answers but speak out the entire thinking process. In spite of the great success of VFTs, they bring a heavy grading burden to elementary teachers. To alleviate this problem, we develop Dolphin, a spoken language proficiency assessment system for Chinese elementary education. Dolphin is able to automatically evaluate both phonological fluency and semantic relevance of students' VFT answers. We conduct a wide range of offline and online experiments to demonstrate the effectiveness of Dolphin. In our offline experiments, we show that Dolphin improves both phonological fluency and semantic relevance evaluation performance when compared to state-of-the-art baselines on real-world educational data sets. In our online A/B experiments, we test Dolphin with 183 teachers from 2 major cities (Hangzhou and Xi'an) in China for 10 weeks and the results show that VFT assignments grading coverage is improved by 22\%., Comment: Proceedings of The Web Conference 2020 (WWW '20)

Learning representation has been proven to be helpful in numerous machine learning tasks. The success of the majority of existing representation learning approaches often requires a large amount of consistent and noise-free labels. However, labels are not accessible in many real-world scenarios and they are usually annotated by the crowds. In practice, the crowdsourced labels are usually inconsistent among crowd workers given their diverse expertise and the number of crowdsourced labels is very limited. Thus, directly adopting crowdsourced labels for existing representation learning algorithms is inappropriate and suboptimal. In this paper, we investigate the above problem and propose a novel framework of \textbf{R}epresentation \textbf{L}earning with crowdsourced \textbf{L}abels, i.e., "RLL", which learns representation of data with crowdsourced labels by jointly and coherently solving the challenges introduced by limited and inconsistent labels. The proposed representation learning framework is evaluated in two real-world education applications. The experimental results demonstrate the benefits of our approach on learning representation from limited labeled data from the crowds, and show RLL is able to outperform state-of-the-art baselines. Moreover, detailed experiments are conducted on RLL to fully understand its key components and the corresponding performance.