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Over the years, various software quality measurement models have been proposed and used in academia and the software industry to assess the quality of produced code and to obtain guidelines for its improvement. In this article, we describe the design and functionality of SQMetrics, a tool for calculating object-oriented quality metrics for projects written in Java. SQMetrics provides the convenience of measuring small code, mainly covering academic or research needs. In this context, the application can be used by students of software engineering courses to make measurements and comparisons in their projects and gradually increase their quality by improving the calculated metrics. Teachers, on the other hand, can use SQMetrics to evaluate students’ Java projects and grade them in proportion to their quality. The contribution of the proposed tool is three-fold, as it has been: (a) tested for its completeness and functionality by comparing it with widely known similar tools, (b) evaluated for its usability and value as a learning aid by students, and (c) statistically tested for its value as a teachers’ aid assisting in the evaluation of student projects. Our findings verify SQMetrics’ effectiveness in helping software engineering students learn critical concepts and improve the quality of their code, as well as in helping teachers assess the quality of students’ Java projects and make more informed grading decisions.

Electronic Participation (eParticipation) enables citizens to engage in political and decision-making processes using information and communication technologies. As in many other fields, Artificial Intelligence (AI) has recently started to dictate some of the realities of eParticipation. As a result, an increasing number of studies are investigating the use of AI in eParticipation. The aim of this paper is to map current research on the use of AI in eParticipation. Following PRISMA methodology, the authors identified 235 relevant papers in Web of Science and Scopus and selected 46 studies for review. For analysis purposes, an analysis framework was constructed that combined eParticipation elements (namely actors, activities, effects, contextual factors, and evaluation) with AI elements (namely areas, algorithms, and algorithm evaluation). The results suggest that certain eParticipation actors and activities, as well as AI areas and algorithms, have attracted significant attention from researchers. However, many more remain largely unexplored. The findings can be of value to both academics looking for unexplored research fields and practitioners looking for empirical evidence on what works and what does not.

The provision of public services (PS) is at the heart of public authority operations as it directly affects citizens’ lives and the prosperity of society. Part of PS provision is publishing PS descriptions in an online catalogue to inform citizens and promote transparency. The European Commission has developed Core Public Service Vocabulary Application Profile (CPSV-AP), as a standard European PS data model to facilitate PS catalogue creation and semantic interoperability. However, CPSV-AP is not sufficient to model complex PS with different versions based on rules and citizens’ circumstances (e.g., getting a passport for a child or for an emergency). As a result, citizens cannot obtain personalized information on PS. The aim of this paper is to enhance CPSV-AP in order to support the modeling of complex PS. We illustrate the use of the proposed model in a real-life case study. Specifically, we use the proposed model to develop a knowledge graph and a chatbot that provides personalized information to citizens of the city of Bjelovar (Croatia) regarding the life-event “having a baby”. We believe our research is of interest to researchers on PS data models and public authorities interested in providing personalized PS information to their citizens using chatbots.

A large number of open government data concerns official and unofficial statistics. These data can be represented as multidimensional data. In this paper, we commence by presenting data fragmentation, an important challenge when exploiting open data. We thereafter introduce multidimensional data as a possible solution to overcome data fragmentation. More specifically, we outline the data cube model and linked open data technologies. In addition, we present a process for multidimensional linked open data publication and reuse. We also present a number of software tools that have been developed to manage multidimensional linked open data. We finally summarize the benefits and some of the main barriers.

This special edition of the JeDEM focused on Open Government and Open Information brings together a set of papers that contributes to understanding about creating new levels of openness in government and about the related opportunities, challenges, and risks. Collectively the papers inform current thinking about the transformation of government, the challenges and risks of pursuing an openness agenda, and the influence of culture and politics on new technical developments.