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MOST E-BUSINESS SOLUTIONS today blur the line between the insider world of trusted users and the outside world of potentially hostile attackers. The primary purpose of multi-tier architectures is to […]

THE PREVALENCE OF DENIAL-OF-SERVICE (DoS) attacks shows that cyberterrorism is alive and well--and that e-businesses and their service providers aren't doing enough to stop it. Unfortunately, most of corporate America […]

Doubling online sales within two years is central to Steve Kincaid's plan for Zavvi, but the pressure is on in a highly competitive marketplace. Will Cooper reports Launching a new […]

Until recently, incorporating rich, multimedia content into web sites was a rarity. The dot com boom fostered the over-use of Flash animation and gimmicky whirling logos, but organisations soon realised […]

I'm still running. Forgive my reminder but, with my hamstrings at the moment (I've just run my first half-marathon), running is very much on my mind. It is relevant, though, [...]

I thought we were supposed to moving to an e-business-enabled world. But our clients demand a personal service - a voice on the end of the line or, better still, […]

ONE OF THE more significant roadblocks to e-business is that IT managers and business leaders have continually underestimated the costs of e-business systems. Underestimating costs is not a new thing, […]

BECAUSE IT OFFERS potentially vast cost savings for enterprises struggling to streamline operations in a harsh economic climate, vendors are increasingly targeting the strategic-sourcing process with technology solutions. Also known […]

AS THE ECONOMY continues to cool and companies look to decrease operating expenses, a tug-of-war is shaping up between large companies who want even their smallest suppliers to become e-enabled […]

the problem Many e-business initiatives and sites have emerged across my company. While these have served their purpose, we do need to impose a 'house style' and achieve a consistency […]

ALTHOUGH EBPP (electronic bill presentment and payment) has long been a key component of b-to-c transactions, b-to-b transactions are still largely handled by legacy, batch-oriented methods, such as ACH (Automated […]

INERTIA AND HABIT. THEY'RE not talked about much in marketing circles, but they're the hidden superpowers of marketing. Marketers often dress them up to make them seem grander than they […]

THE UK should learn e-commerce lessons from its international competitors and apply them in this country, according to Labour MP Brian White. White, a former systems analyst, told an IBM […]

Today's online customers are just a short click away from the competition. Web-savvy consumers expect to find what they want, when they want it, without the need for human intervention. […]

Small and mid-sized firms may have the most to gain from e-business. First step: Focus less on improving your Web site and more on lowering your internal costs. Most of […]

It may not be glamorous, but ERP and the strategy of building e- business systems by extending an enterprise application backbone are finally getting a day in the sun. ERP's […]

One of the biggest challenges facing business leaders is identifying and nurturing relationship capital. This is the value of the relationships a company develops with its customers, suppliers and sometimes […]

Visual Insights The following guide aims to shed some light on the new challenges that face marketers and how they can use the Web to put themselves at the centre […]

The failure of some first- generation online exchanges has provided valuable lessons upon which to build the next generation. By fully understanding these mistakes and looking at recently developed technologies, […]

THE COLUMN I wrote a few weeks ago on IT burnout (see June 11) generated tons of e-mail, mostly from battle-scarred IT veterans who have tried to change the culture […]

Companies plead with investors to help combat short selling Given the lousy economy, your stock price is already way down. Now, short sellers are targeting your company, creating pressure for […]

It isn't rate cuts, and it's not the stock market's recent bounce. The latest sign that the economy could be turning around comes from Philip Kaplan, who has become famous […]

WE CERTAINLY LOVE our ROI analyses in IT, don't we? Whether you call it the business case or the financial payback, ROI is the precursor to most IT projects. We […]

As more dot-coms disappear, many traditional companies are evaluating whether to integrate their spin-off e-business units into the larger enterprise. Which e-business model is right for you? During the past […]

Successful globalization lies somewhere between an efficient, centralized infrastructure and a flexible, decentralized operations. How can global e-businesses enable decentralized operations with a centralized infrastructure? Let's walk through a hypothetical […]

How do you know if the information on your Web site is meeting your e-business goals? Without the right metrics, the numbers won't tell you what you really need to […]

CUSTOMERCENTRIC MODEL IS TOP PRIORITY THE CUSTOMER IS KING, OR AT LEAST HE WILL BE IF THE NEAR FUTURE PLAYS OUT THE WAY I-MANAGERS EXPECT. 'We are focused on meeting […]

ALTHOUGH UK EXECUTIVES grasp e- usiness and its impact on the way they operate, firms are entrenched in separate e-commerce taskforces created 18 months ago, and are struggling to integrate […]

Economic downturns throw a different light on everything - outsourcing and strategic partnerships included. The business logic of IT outsourcing remains sound. Let the outsourcing partner deliver better value IT, […]

ONE OF THE LESSONS THAT MANY TAKE FROM THE dot-com implosion is that speed isn't so important after all. Eighteen months ago, it was a truism that big prizes went […]

IT'S OFTEN BEEN SAID THE new media scene suffers from momentum, whether it's overoptimism, exaggerated gloom in the stock markets or the faddish attitude towards new technologies. Right now there's […]

Directing business via the indirect channel. AS MORE SOFTWARE VENDORS move toward an e-commerce model, resellers may worry about being excluded from their partners' distribution channels--with good reason. In an [...]

3Think more like a business executive and acquire a comfort level for presenting projects to nontech executives in their language. 3Make a strong business case and quantify a project's expected […]

Our page 1 story last week on business-to-business vendor woes may have been a bit harsh, but it was right on the money, in my opinion, and long overdue. The […]

HAVE YOU HEARD the huge buzz surrounding the brave new world of c- commerce? This unwelcome neologism stands for the welcome notion of collaborative commerce. In the face of stumbling […]

FAULTY data causes significant problems and costs UK businesses more than £1bn a year, a survey has revealed. And it has led one third of companies to delay or cancel […]

WITH A COURT decision effectively shutting down the music-exchange system run by Napster, it may be tempting to forget about the issues raised by the system in order to return […]

Does the rate of innovation slow when the business cycle turns down? That's the question IT and business executives need to ask in today's financial environment, where fear and uncertainty […]

Yesterday was April Fools' Day. I used to write spoof columns for the occasion, but 10 years ago I wrote one in Infoworld that took on a life of its […]

Even if business is slow at home, some experts argue that now is precisely the time to investigate international trade opportunities. Internet penetration is taking off in some parts of […]

International traders have always had to overcome a complex array of tariffs and local tax laws. But with the advent of e-commerce, having this information at your fingertips is critical […]

WITH DOT-BOMBS THREATENING to outnumber dot-coms, many new-economy firms are adopting less-Web-centric business models. Many are also changing their names, swapping e-this or i-that for something less likely to make […]

As Net companies disappear, so do ready-made business case studies. But professors want to know: Where did it go wrong? SOME WERE SQUANDERED OPPORTUnities, others tragic failures and many just […]

The year 2000 in part was about building solutions to drive business-to-business (B2B) e-commerce to a new level of efficiency. Early in the year, high-visibility trading exchanges went to work […]

SUPPLY CHAIN AUTOMAtion via the Internet, the heart of e-commerce, is revolutionizing the way companies do business, offering a cost-effective way of creating a virtual sales channel. But how companies […]

Businesses small and large search for a one-stop B2B solution When the Internet began to make its way into the business world, it was touted by early proponents as the […]

the problem Can you offer me any advice on how to manage the expectations of the business? End-users only contact my team to moan about a fault and then expect […]

The industrial revolution isn't over. It's just starting. Which is more powerful -- gravity or inertia? This is not one of those late-night college bull-session questions, but one that is […]