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« Tous confinés, enfermés, reclus, protégés,...Après l'état de sidération, de soulagement aussi, isolée, en rémission, en convalescence au cours de laquelle désormais je me sentirai moins seule, j'ai décidé de sauver ma vie sociale, ma vie familiale et affective, et enfin tout simplement mon mental. Je décide de m'exprimer en faisant ce que je crois faire le mieux : écrire! » Durant le confinement de 2020, Christine Ballu a offert un rendez-vous quotidien à son entourage proche et lointain, sous la forme de mails envoyés en soirée et insufflant un courant d'énergie positive, propice à encourager les lecteurs à positiver, à changer leur regard, à espérer pour demain. Un baume pour le cœur pour certains, un médicament pour le mental pour d'autres. Des moments de partage réunis au sein de cet ouvrage.

Sending highly relevant, personal, and timely messages to your email list is essential for winning new customers and keeping current ones happy. This Is Personal offers a paradigm-shattering marketing model for meeting customers where they are. Most companies send “one-size-fits-all” communication to everyone in their audience, leading to low engagement on their social media channels and emails left unread in their customers'inboxes because it's unclear to recipients how this information helps them. But all businesses, from banks to local butchers, depend on their latest promotions and product announcements reaching and personally resonating with their customers. This Is Personal helps companies better understand the individual needs and identities of their audience, no matter the size, enabling businesses to send better, more relevant emails that generate more opens, more clicks, and, ultimately, more sales. Author Brennan Dunn shares the key strategies for maintaining high-touch, personalized sales relationships and doing so at scale. As a speaker, consultant, and founder of RightMessage, a software company focused on infusing mass marketing with personalization, he has been dialing in on and refining these strategies for years so that you can immediately implement them in your business. He's discovered that the best tool for this moment is email. Dunn showcases a range of companies who are using personalized email to better connect with their audience, including bakeries, bariatric surgeons, the State of Washington's tourism board, business coaches, fitness instructors, a heavy metal band, and more. You'll learn how these businesses have made this transition in their communication strategies and visualize your potential success in theirs. This Is Personal enables you to learn about your customers in a systematic way in order to communicate your specific value to them via one-to-many emails that feel one-to-one, resulting in better engagement and higher sales.

Desde que Ray Tomlinson envió en 1971 el primer correo electrónico, la correspondencia digital se ha introducido paulatinamente en nuestras interacciones cotidianas, tanto en los ámbitos personales como en los públicos y profesionales. El correo electrónico no constituye únicamente un fenómeno comunicativo, sino también lingüístico. En el punto de encuentro entre la tradición epistolar y las prácticas emergentes en la comunicación mediada por tecnología, el correo electrónico se perfila como el más formal y el menos conversacional de todos los géneros del discurso digital. En La comunicación por correo electrónico: análisis discursivo de la correspondencia digital se ofrece una doble perspectiva de análisis que puede resultar de interés tanto a investigadores del campo de la lingüística como de la comunicación y de las humanidades en general. A partir de la semiótica social, se estudia la historia, difusión y uso del correo electrónico. Según el punto de vista de la pragmática y del análisis del discurso, se examinan sus características lingüísticas, su organización textual y su estilo comunicativo.

An exploration of how email is experienced, understood, and materially structured as a practice spanning our everyday domestic and work lives.Despite its many obituaries, email is not dead. As a global mode of business and personal communication, email outstrips newer technologies of online interaction; it is deeply embedded in our everyday lives. And yet--perhaps because the ubiquity of email has obscured its study--this is the first scholarly book devoted to email as a key historical, social, and commercial site of digital communication in our everyday lives. In Email and the Everyday, Esther Milne examines how email is experienced, understood, and materially structured as a practice spanning the domestic and institutional spaces of daily life.

This is the first edited collection focusing exclusively on how second language users interpret and engage with the processes of email writing. With chapters written by an international array of scholars, the present volume is dedicated to furthering the study of the growing field of L2 email pragmatics and addresses a range of interesting topics that have so far received comparatively scant attention. Utilising both elicited and naturally-occurring data, the research in this volume takes the reader from a consideration of learners'pragmatic development as reflected in email writing, and their perceptions of the email medium, to relational practices in various email functions and in a variety of academic contexts. As a whole, the contributions incorporate research with learners from a range of proficiency levels, language and cultural backgrounds, and employ varied research designs in order to examine different email speech acts. The book provides valuable new insights into the dynamic and complex interplay between cultural, interlanguage, pedagogical, and medium-specific factors shaping L2 email discourse, and it is undoubtedly an important reference and resource for researchers, graduate students and experienced language teachers.

Get ready to learn how to conquer the distractions caused by information and communication overload, and how to get out from under'communication clutter,'so you can live a life of choice—one of action, not reaction.Feeling buried by communication clutter is that it's that state of feeling like you are always owing return communication to someone. It's the subtle sense of anxiety caused by your backlog of email, taunting you with the little red indicators on the communication apps on your phone—texts, voicemails, missed calls, social media notifications—plus the mountain of outstanding email piling up in your inbox even as you read this.Want to live free of that feeling?! Get ready to dive in and live free of communication clutter! Positive results include:Reduced anxiety caused by digital and paper clutter.An ability to retrieve information you need quickly.The opportunity to spend less time managing communication clutter and more time working toward your goals!

Get the Summary of Cal Newport's A World Without Email in 20 minutes. Please note: This is a summary & not the original book. Original book introduction: We have become so used to an inbox-driven workday that it's hard to imagine alternatives. But they do exist. Drawing on years of investigative reporting, author and computer science professor Cal Newport makes the case that our current approach to work is broken, then lays out a series of principles and concrete instructions for fixing it. In A World without Email, he argues for a workplace in which clear processes--not haphazard messaging--define how tasks are identified, assigned and reviewed. Each person works on fewer things (but does them better), and aggressive investment in support reduces the ever-increasing burden of administrative tasks. Above all else, important communication is streamlined, and inboxes and chat channels are no longer central to how work unfolds.

A New York Times and Wall Street Journal bestsellerFrom New York Times bestselling author Cal Newport comes a bold vision for liberating workers from the tyranny of the inbox--and unleashing a new era of productivity.Modern knowledge workers communicate constantly. Their days are defined by a relentless barrage of incoming messages and back-and-forth digital conversations--a state of constant, anxious chatter in which nobody can disconnect, and so nobody has the cognitive bandwidth to perform substantive work. There was a time when tools like email felt cutting edge, but a thorough review of current evidence reveals that the'hyperactive hive mind'workflow they helped create has become a productivity disaster, reducing profitability and perhaps even slowing overall economic growth. Equally worrisome, it makes us miserable. Humans are simply not wired for constant digital communication.We have become so used to an inbox-driven workday that it's hard to imagine alternatives. But they do exist. Drawing on years of investigative reporting, author and computer science professor Cal Newport makes the case that our current approach to work is broken, then lays out a series of principles and concrete instructions for fixing it. In A World without Email, he argues for a workplace in which clear processes--not haphazard messaging--define how tasks are identified, assigned and reviewed. Each person works on fewer things (but does them better), and aggressive investment in support reduces the ever-increasing burden of administrative tasks. Above all else, important communication is streamlined, and inboxes and chat channels are no longer central to how work unfolds.The knowledge sector's evolution beyond the hyperactive hive mind is inevitable. The question is not whether a world without email is coming (it is), but whether you'll be ahead of this trend. If you're a CEO seeking a competitive edge, an entrepreneur convinced your productivity could be higher, or an employee exhausted by your inbox, A World Without Email will convince you that the time has come for bold changes, and will walk you through exactly how to make them happen.

Object Lessons is a series of short, beautifully designed books about the hidden lives of ordinary things. Sometime in the mid-1990s we began, often with some trepidation, to enroll for a service that promised to connect us--electronically and efficiently--to our friends and lovers, our bosses and clients. If it seemed at first like simply a change in scale (our mail would be faster, cheaper, more easily distributed to large groups), we now realize that email entails a more fundamental alteration in our communicative consciousness. Randy Malamud's Email is written for anyone who feels their attention and their intelligence--not to mention their eyesight--being sucked away, byte by byte, in a deadening tsunami of ill-composed blather and meaningless internet flotsam.Object Lessons is published in partnership with an essay series in The Atlantic.

If you have an online business, and even if you have a brick and mortar store with an online presence, you should be marketing to your customers and prospects through email. It is one of the most effective ways to increase sales and profits. But let's get back to the subject lines. When you boil it down to the basics, email subject lines are nothing more than another type of headlines. In a...

Build a huge list of responsive buyers with proven fool-proof stories list building strategies! You will discover how to to showcase your products and services easily and get long-term benefits for your business. Well this is a proven, tried and tested method and… • It works today… • It will work tomorrow… • It will work for months and years to come… • It works for product creators • It works for service providers • It works for me and will work for you Time To Take ACTION! So, what are you waiting for? Click the'take this course'button, top right, now…every day and hour you delay means leaving money on the table in your Business. ORDER NOW.

The story begins with you. You are sitting at your desk. You are very busy. You have many emails in your inbox. You need to reply to the emails. You send emails to many different people. You work quickly, but you make many mistakes. You are unsuccessful. Soon after, you are invited to attend an email training workshop. Will you be able to learn from your mistakes? Will you be successful? Will you be able to write better business emails?

L'e-mail est désormais l'outil principal de communication et force est de constater qu'il a réussi à remettre les pros à l'écriture! Pourtant ce formidable outil reste encore souvent mal utilisé. On n'écrit pas un e-mail comme un courrier ou comme un SMS, et ici plus qu'ailleurs, on a peu d'espace pour s'exprimer et peu de temps pour être lu. L'e-mail à son style, ses formules et ses codes, encore faut-il les connaître et les maîtriser : il vous faudra capter l'attention de votre lecteur dès les premiers mots et être percutant jusqu'au bout pour arriver à vos fins. Vous ne voulez plus que vos e-mails restent sans réponse? Vous souhaitez vous démarquer par une maîtrise parfaite de l'outil? Vous rêvez de gagner du temps dans la rédaction et la gestion de vos e-mails? Voici l'ouvrage de référence pour réussir à rédiger des e-mails remarquables et remarqués!

Practices, strategies, and templates for optimizing your email use. The average business employee spends more than thirteen hours a week reading and responding to email. That's 675 or more hours—over 28 days a year—spent on email. Wouldn't it be nice to get some of that time back? In The New Email Revolution, Robert W. Bly Bly draws from decades of experience sending millions of emails to help you take that time back. With this book in hand, you will be able to quickly and easily: •Find templates you can use to create emails for dozens of different situations. •Know the right wording and optimal word length for email communication. •Get recipients to read and respond to your email messages. •Understand when it is legal and not legal to send email to a person you do not know. •Incorporate photos, graphics, sound, and video into your email messages. •Measure the deliverability, bounce rate, open rate, and response rate to every email you send. •Write clearer, more engaging, more persuasive email copy for every occasion. Get better results in less time with The New Email Revolution.

Ondanks de opkomst van sociale media is e-mail nog lang niet dood. In de professionele wereld groeit het gebruik ervan zelfs nog steeds. We zijn meer dan een kwart van onze werktijd bezig met e-mail. Maar heel weinigen hebben ooit een cursus gevolgd over wat een e-mailapplicatie kan en hoe u die mogelijkheden kunt gebruiken om efficiënter met uw e-mails om te gaan.Verliest u ook kostbare tijd met het doorploeteren van uw mailbox? Stoort u zich aan de overload aan e-mails? Wilt u graag op een meer efficiënte manier aan de slag met uw mailprogramma? Luc Chalmet leert u met dit praktisch boek efficiënt omgaan met e-mails. Hij baseert zich daarbij onder andere op het lean gedachtegoed. Een aanrader voor wie enkele uren per week wil winnen!EXTRACTE-mail is bij uitstek een asynchroon communicatiemiddel. De afzender en de ontvanger van een bericht hoeven niet gelijktijdig beschikbaar te zijn. Het bericht wordt verstuurd zonder te verwachten dat de ontvanger onmiddellijk zal reageren. Dat is erg handig. De ontvanger krijgt zo de kans om zelf een geschikt moment te kiezen om het bericht te beantwoorden.E-mail is asynchroon en daarmee het tegenovergestelde van een synchroon communicatiemiddel waarbij je onmiddellijk reactie krijgt op je vraag of bericht. De telefoon is een synchroon mondeling communicatiemiddel. Net zoals FaceTime en Skype, bij face-to-face communicatie of tijdens vergaderingen.PERS Luc Chalmet weet het proces heel helder te maken voor ons met de lege-inboxmethode en het gebruiken van het DRASTIC-model voor e-mailfolders. Hierdoor krijgt u inzicht over het hoe en het waarom van communiceren. Het waardetoevoegende denken uit het lean denken staat centraal in deze aanpak. - Hessel Visser, blogger en auteur van de bestseller Werken met LogistiekEen mens zou er zin van krijgen echt eens die inbox onder controle te krijgen. Want wie kan zeggen dat er in zijn/haar mailbox minder e-mails zitten dan het scherm van je e-mailapplicatie kan tonen op het scherm? - Mieke De Jaegher, WiskeysOVER DE AUTEUR Luc Chalmet is professor emeritus van de Universiteiten van Gent en Antwerpen. Hij heeft een diverse loopbaan doorlopen, zowel in de industrie, in de consultancy als in academische instellingen. Hij is nog actief als raadgever en coach met focus op het introduceren van een lean cultuur in organisaties.

Wenn ein verheirateter Familienvater per Email die Zeilen: »Ich hoffe, du kannst dich noch an mich erinnern... es geht um unsere völlig unüberlegte und dumme Karnevals-Liäson. Ich würd dich gern nochmal sprechen. Es ist wirklich wichtig für mich.« erhält, wird's kompliziert. Die vorliegende Geschichte ist von vorn bis hinten wahr. Sie spielt im Jahr 2006, als es noch keine gängigen Smartphones gab und Emails oft das beste Mittel heimlicher Konversationen waren. Zugleich war es die Zeit des Sommermärchens. Für den Autor als glühenden Fußballfan eine zusätzliche emotionale Herausforderung. Alle enthaltenden Emails wurden so Wort für Wort geschrieben. Lediglich Orte und Namen wurden mit Rücksicht auf die beteiligten Protagonisten geändert, denn die Abgründe des Liebeslebens der Leute in unmittelbarem Umfeld des Autors sind noch schlimmer als seine eigenen. Eine (Liebes-)Geschichte mit vielen überraschenden Wendungen.

Despite annual predictions of its demise, email marketing remains one of the most important tools for businesses and other organizations. The reason is simple. Other communication tools, including social and digital media channels, cannot duplicate or recreate the unique capabilities of email marketing. This book is for those who wish to learn more about how email marketing works, whether as students, teachers, or practitioners. The authors recap the history of email and email marketing and explain how it informs email today. They cover the fundamentals of email marketing, including types of emails, the elements of an email, email metrics, best practices for email for improving performance, list development, and the benefits of segmenting an email list. Also addressed are special topics in email strategy, including the psychology of email recipients, AB testing for optimizing email elements, integrating email with social media, and aligning email with big data sources.

Online writing plays a complex and increasingly prominent role in the life of organizations. From newsletters to press releases, social media marketing and advertising, to virtual presentations and interactions via e-mail and instant messaging, digital writing intertwines and affects the day-to-day running of the company - yet we rarely pay enough attention to it. Typing on the screen can become particularly problematic because digital text-based communication increases the opportunities for misunderstanding: it lacks the direct audio-visual contact and the norms and conventions that would normally help people to understand each other. Providing a clear, convincing and approachable discussion, this book addresses arenas of online writing: virtual teamwork, instant messaging, emails, corporate communication channels, and social media. Instead of offering do and don't lists, however, it teaches the reader to develop a practice that is observant, reflective, and grounded in the understanding of the basic principles of language and communication. Through real-life examples and case studies, it helps the reader to notice previously unnoticed small details, question previously unchallenged assumptions and practices, and become a competent digital communicator in a wide range of professional contexts.

We're bombarded with messages every day, but no one tells you how to improve these vital email skills. Discover how to regain control of your email – and get back to your job – in five simple steps. Email doesn't have to be overwhelming. With Speedmailing's five-step process you can manage emails quickly and efficiently. The benefits of Speedmailing: Empties your inbox every day Increases your productivity and peace of mind Keeps your to-do list in one place Maintains a system of reminders Makes sure nothing slips through the gaps Improves communication Decreases post-holiday stress Works on any platform or device The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Den Arbeitsalltag besser in den Griff bekommen Mit den richtigen Outlook-Einstellungen stressfreier arbeiten Bewährte Methoden des Selbstmanagements praxisnah erklärt Freie Zeit scheint es immer weniger zu geben – jede Minute ist verplant, ein Zeitfresser jagt den nächsten. Mit diesem Buch können Sie lernen, wichtige Minuten einzusparen und Aufgaben stressfreier zu erledigen. Sie erfahren die Grundlagen und Kniffe erfolgreichen Zeitmanagements, so dass Sie Ihre Ziele erreichen und dabei noch Spaß haben können. Die Autoren zeigen Ihnen außerdem, wie Sie Outlook in diesem Zusammenhang optimal nutzen: E-Mails ordnen, Kontakte verwalten, Termine organisieren, Automatisierungen festlegen. Jede Menge Tipps und Tricks sowie ein Übungsteil zu jedem Kapitel unterstützen Sie auf Ihrem Weg zu einer besseren Work-Life-Balance.

Eavesdrop on a top business leader to learn the secrets of great leadership Building People provides a glimpse into the mind of one of Asia's keenest and most effective business leaders. Before becoming Chairman of Changi Airport Group and Surbana Jurong, author Mun Leong Liew was named Best CEO in Singapore, Best CEO in Asia, CEO of the Year, Outstanding CEO of the Year, and more—but his successes are not based strictly upon the numbers. This book reveals the personal and professional philosophy behind this extraordinarily effective leader, in the context of frank and insightful emails to his staff. Touching on everything from honour and potential to training and mentorship, these messages paint a clear picture of the difference between good and great leadership. Effective leaders build companies, but legendary leaders build people—by strengthening the heart of your organisation, you enable robust growth and dynamic stability from the inside out. These emails go beyond mere public relations to lay open the true nature of a man who is honestly, deeply committed to his job, his responsibility, his organisation, and most of all, his people. Learn why work-life balance is not a zero-sum game Discover what pragmatism and commitment truly mean in business Realise the importance of good partnerships and unsung heroes Manage change effectively and employ it wisely for sustainable success By eavesdropping on a leader's communications with the people he serves, you get a real sense of the man behind the success. Great leadership is rooted in a philosophy of “building up” instead of tearing down, and motivated by the sincere belief that we bring our own purpose into everything we do. Building People brings great leadership to life, and inspires action over theory through the insights of Mun Leong Liew.

This book is all about Email Marketing and why many businesses, especially those in B2B, see more success in this realm than any other channel. It digs into the many facets of Email Marketing through conversations with #ThoughtLeaders. THiNKaha CEO and Chief Aha Instigator Mitchell Levy and Paula Chiocchi, Founder and B2B Email Marketing Diva at Outward Media, Inc., or OMI (http://www.outwardmedia.com), rounded up five thought leaders, who are known for their astounding success in Email Marketing, to answer the question: Is email marketing dead? Over the years, email marketing has evolved along with the development of technology, business and the world. Email marketing of the old is dead and we are now in the age when email marketing has become a channel for supporting engagement and conversation among human beings. How should today's marketers look at email? Email marketing is a way to nurture people and relationships. There should be continuous relevant communication with viable, potential customers, regardless of the time to buy. Email is all about support a dialogue and not about selling products. Move away from the'how do I get this person to buy'mindset and stay focused on helping a person find a solution to their problems. With email marketing, you can send the right message at the right time to the person you want to reach. Thought leaders Brian Carroll @BrianJCarroll, Kneko Burney @KnekoBurney, Linda West @misslindawest, Liz Miller @LizKMiller, and Rachel Rosin @RachelRosin, echo each other in saying that business success happens when you use email marketing in the way it should be used. Email marketing is effective in drawing successful customer engagement that lead to higher conversion rates. It is like music that people want to listen to. Is email marketing dead? The verdict is in this AhaBook and the answer is a resounding NO! Read on to know to learn techniques and strategies for using email to build your business success. Learn about testing, segmentation, click-through rates, conversion rates and more! 140 Reasons Email Marketing is Not Dead is part of the THiNKaha series, whose slim and handy books contain 140 well-thought-out AhaMessages. Increase your influence by picking up the Aha Amplifier to easily share quotes on Twitter, Facebook, LinkedIn, and Google+.

This edited volume makes a valuable contribution to the burgeoning research field of English as a lingua franca. In a pioneering step, the collection is exclusively devoted to the English email discourse of Chinese speakers. The studies address innovative topics related to various contexts and relationships, using several different approaches and theories, which taken together shed light on how English serves as a lingua franca in multiple types of global written communication. The research topics presented are organized into four thematic sections, including emails from students to professors, emails from students to the international academic community, emails from peer to peer, and emails at the workplace. This collection of empirical research invites readers to consider the special features of apologies, requests, terms of address, politeness, and discourse organization, and how cultural differences may affect the use or interpretation of each. Throughout the book, readers will also discover how Chinese speakers use special features and strategies to construct their identity, establish relationships, and achieve successful communication in English. This highly informative, thought-provoking book also provides insights on methods for teaching email discourse using English as a lingua franca and suggests directions for future research.

Press “send” for amazing results! With 52 E-mails to Transform Your Marriage, you'll find a year's worth of e-mails to help you reconnect with your spouse, reignite intimacy, and keep your love alive.There's no doubt marriage can be a challenge—we've all heard that half of marriages end in divorce. A common problem you may face as a couple is feeling stuck or disconnected—lonely within the marriage—as if you and your spouse were worlds apart, even as you present a united front. Attempts to discuss the problem may lead to painful arguments, and even couples therapy may prove more expensive and time-consuming than effective, putting each of you on the spot and moving so quickly that you may leave, session after session, without feeling closer. E-mail, however, can be a much less threatening way to communicate your true thoughts and feelings.Based on the author's popular online relationship coaching sessions, each chapter of this book provides an e-mail writing assignment focused on a different topic, such as sex, intimacy, communication, trust, and the future. These weekly assignments will grant you both the time to write—which can be extremely therapeutic in itself—and read what the other has to say without the need for an immediate response.With 52 E-mails to Transform Your Marriage, you'll discover useful tips for good communication, learn how to respond to messages with empathy and validation, and be well on your way to rediscovering and sustaining the love that brought you together in the first place.

About This BookLearn about the fundamentals of XMPP and be able to work with the core functionality both server-side and in the browserBuild a simple 1-to-1 chat (the “Hello World” of XMPP), explore multi-user chat, publish subscribe systems, and work with a decentralized social networkAuthor Lloyd Watkins is a member of the XMPP standards committeeWho This Book Is ForIf you want to learn about the fundamentals of XMPP, be able to work with the core functionality both server-side and in the browser then this book is for you.No knowledge of XMPP is required, or of TCP/IP networking. It's important that you already know how to build applications of some form, and are looking get a better understanding of how to implement XMPP for one or more of its many uses. You should be interested in the decentralized web, know HTML, and likely know JavaScript and NodeJS. You will probably know JSON, and hopefully XML (this is the native output of XMPP).What You Will LearnInstall and configure an XMPP server and use it to connect from a traditional desktop client and send a messageBuild a simple server-side application that will respond to messages from our logged in desktop clientInstall and run XMPP-FTW, connect to the server from the browser, and handle incoming/outgoing messagesConnect to a multi-user chat room, send/receive stanzas, add a room password, join a protected room, set the room's subject, and change a user's affiliationGet to grips with the publish-subscribe extension of XMPP and use it to build a pusher system that can make any website real-timeBuild a simple XMPP component and create an extension for XMPP-FTW that allows you to use your own custom formatBuild an XMPP version of the classic game'Pong'In DetailXMPP (eXtensible Messaging and Presence Protocol) is a messaging protocol that enables communication between two or more devices via the Internet.With this book, developers will learn about the fundamentals of XMPP, be able to work with the core functionality both server-side and in the browser, as well as starting to explore several of the protocol extensions. You will not only have a solid grasp of XMPP and how it works, but will also be able to use the protocol to build real-world applications that utilize the power of XMPP. By the end of this book, you will know more about networking applications in general, and have a good understanding of how to extend XMPP, as well as using it in sample applications.

This book is a study of the causes of spam, the behaviors associated to the generation of and the exposure to spam, as well as the protection strategies. The new behaviors associated to electronic communications are identified and commented. Have you ever felt overwhelmed by the number of e-mail and textual messages in your inbox, be it on your laptop, your Smartphone or your PC? This book should help you in finding a wealth of answers, tools and tactics to better surf the ICT wave in the professional environment, and develop proper protection strategies to mitigate your exposure to spam in any form.

An essential anti-phishing desk reference for anyone with an email address Phishing Dark Waters addresses the growing and continuing scourge of phishing emails, and provides actionable defensive techniques and tools to help you steer clear of malicious emails. Phishing is analyzed from the viewpoint of human decision-making and the impact of deliberate influence and manipulation on the recipient. With expert guidance, this book provides insight into the financial, corporate espionage, nation state, and identity theft goals of the attackers, and teaches you how to spot a spoofed e-mail or cloned website. Included are detailed examples of high profile breaches at Target, RSA, Coca Cola, and the AP, as well as an examination of sample scams including the Nigerian 419, financial themes, and post high-profile event attacks. Learn how to protect yourself and your organization using anti-phishing tools, and how to create your own phish to use as part of a security awareness program. Phishing is a social engineering technique through email that deceives users into taking an action that is not in their best interest, but usually with the goal of disclosing information or installing malware on the victim's computer. Phishing Dark Waters explains the phishing process and techniques, and the defenses available to keep scammers at bay. Learn what a phish is, and the deceptive ways they've been used Understand decision-making, and the sneaky ways phishers reel you in Recognize different types of phish, and know what to do when you catch one Use phishing as part of your security awareness program for heightened protection Attempts to deal with the growing number of phishing incidents include legislation, user training, public awareness, and technical security, but phishing still exploits the natural way humans respond to certain situations. Phishing Dark Waters is an indispensible guide to recognizing and blocking the phish, keeping you, your organization, and your finances safe.

The bestselling guide that helps the mature choose a computer and get online for shopping, paying bills, staying in touch with family and friends, and much more! A first computer can be confusing and intimidating at any age. Luckily, Computers For Seniors For Dummies is here to help the over-55 crowd conquer the uncertainty and fear with clear-cut, easy-to-understand steps on how to get the most out of your new computer. Inside, you'll find step-by-step guidance on getting started, from turning the computer on and using the keyboard and mouse to finding your way around the new Windows 9 operating system. In no time, you'll confidently navigate your way around your new computer to email with family and friends, stay connected on social media, shop securely online, research topics of interest, find recipes and diet tips, and so much more. The computer has become a household and business mainstay and continues to change the way people communicate, work, shop, invest, and spend their free time. Whether you're looking to use a computer for bookkeeping, making travel pans, socializing, shopping, or just plain fun, this clear and friendly guide takes the intimidation out of computer basics and the ever-evolving technology that surrounds it. Large-print format and drawings make it easy to read and understand Includes chapter openers that present the tasks covered with associated page numbers to help you find material fast Contains the most up-to-date information on the Windows 9 operating system Provides coverage of Windows 8.1 for those who aren't early adopters If you've just purchased your first computer or laptop need a plain-English introduction to getting started, Computers For Seniors For Dummies has you covered.

Malicious email is, simply put, email with a malicious purpose. The malicious purpose could be fraud, theft, espionage, or malware injection. The processes by which email execute the malicious activity vary widely, from fully manual (e.g. human-directed) to fully automated. One example of a malicious email is one that contains an attachment which the recipient is directed to open. When the attachment is opened, malicious software is installed on the recipient's computer. Because malicious email can vary so broadly in form and function, automated detection is only marginally helpful. The education of all users to detect potential malicious email is important to containing the threat and limiting the damage. It is increasingly necessary for all email users to understand how to recognize and combat malicious email. Detecting and Combating Malicious Email describes the different types of malicious email, shows how to differentiate malicious email from benign email, and suggest protective strategies for both personal and enterprise email environments. - Discusses how and why malicious e-mail is used - Explains how to find hidden viruses in e-mails - Provides hands-on concrete steps to detect and stop malicious e-mail before it is too late - Covers what you need to do if a malicious e-mail slips through

La communication par e-mail est devenue un facteur de stress et de chute de productivité en entreprise. Il y a pourtant une vraie solution : l'utilisation de plateformes collaboratives où les interlocuteurs sont mis en interaction avec l'ensemble des sujets et projets sur lesquels ils travaillent. Le but de l'ouvrage est de faire prendre conscience de la nécessité de cette « révolution collaborative » qui peut faire évoluer les entreprises vers plus de productivité et de sérénité.

Bien rédiger les lettres et e-mails professionnels renforce l'image de qualité d'une entreprise. Destiné à tous les salariés en charge de la rédaction du courrier, notamment les assistantes, cet ouvrage est un outil de travail incontournable pour améliorer ses écrits. Les compléments à télécharger vous proposent des modèles de lettres et e-mails directement utilisables qui couvrent les situations les plus fréquemment rencontrées : les demandes de renseignements, les commandes, les livraisons, les facturations, le recrutement, la gestion du personnel, les échanges avec les partenaires, les banques, les administrations... Un livre pour vous faire gagner du temps et améliorer l'image de votre entreprise Des modèles directement utilisables pour toutes les situations quotidiennes Des conseils clairs et précis pour adapter ces modèles à votre cas Configuration requise PC avec processeur Pentium, 32 Mo de RAM, système d'exploitation Windows 9x, ou supérieur. Macintosh avec processeur PowerPC ou Gx, 32 Mo de RAM, système d'exploitation MacOS 9.2, ou supérieur. Avec le logiciel Adobe Reader (.pdf) et Microsoft Word (.doc).

Microsoft Outlook 2016 ist die perfekte App, um ihre E-Mails, Termine, Aufgaben etc. zu verwalten. Das übersichtliche User-Interface hilft dabei, alle Dinge im Überblick zu behalten. Das vorliegende E-Book beschreibt alle wesentlichen Funktionen wie z. B. die Datenübernahme von bestehenden Programmen (Outlook PC), das Konfigurieren von E-Mail-Accounts, die Verwaltung der E-Mails, das Zusammenspiel mit den anderen Komponenten und vieles mehr. Mit pfiffigen Funktionen wie Kategorien, Filter, Nachverfolgung und vielem mehr können Sie noch einfacher und vor allem zeitsparender agieren. Deshalb.

Pro Exchange 2013 SP1 PowerShell Administration is your one-stop resource for both basic and advanced administration of Exchange Server 2013 Service Pack 1 and Exchange Online, Microsoft's best-selling hosted Exchange service.The industry shift that is currently happening toward ‘the cloud'is not just about hosting your applications somewhere else. It's also driving automation and standardization of technical solutions, which in turn is leading to greater productivity. Embracing PowerShell will help you administer your existing environment more efficiently and also teach you valuable ‘cloud-ready'skills as well. This book is your best-in-class companion for gaining a deep, thorough understanding of managing all facets of Exchange 2013 Service Pack 1 with PowerShell.Authors Michel de Rooij and Jaap Wesselius, both Microsoft messaging MVPs, take you through tips, tricks, and little known facts that will make your administration life simpler and more effective. Along with revealing what's new in Exchange Server 2013, this well-paced, deeply engaging tutorial provides detailed deployment guidance, for upgraders and migrators as well as for organizations entirely new to the Exchange platform. The book details how all of the major Exchange components fit together, from SMTP messages to all kinds of clients. It also provides in-depth configuration examples with an eye toward creating scalable, reliable, and secure installations. Additionally, this guide covers the tools and techniques for monitoring an Exchange environment and troubleshooting when things go wrong.Discover how to automate time consuming management tasks, configure a Hybrid environment with an on-premises Exchange deployment, and more today with Pro Exchange 2013 SP1 PowerShell Administration.Teaches you the basics of PowerShell and provides a foundation for more advanced scriptingDeploy an Office 365 tenant in hybrid mode with your existing Exchange serversLearn how to manage Exchange Online with Remote PowerShell

The bestselling guide to Exchange Server, fully updated for the newest version Microsoft Exchange Server 2013 is touted as a solution for lowering the total cost of ownership, whether deployed on-premises or in the cloud. Like the earlier editions, this comprehensive guide covers every aspect of installing, configuring, and managing this multifaceted collaboration system. It offers Windows systems administrators and consultants a complete tutorial and reference, ideal for anyone installing Exchange Server for the first time or those migrating from an earlier Exchange Server version. Microsoft Exchange Server 2013 is a messaging system that allows for access to e-mail, voicemail, and calendars from a variety of devices and any location, making it ideal for the enterprise With more than 21,000 copies of earlier editions sold, this comprehensive guide offers systems administrators and consultants both a tutorial and a reference guide for installing and managing Exchange Server 2013 A team of Microsoft Certified Masters walks you step by step through planning and design, installation, administration and management, maintenance, and more Mastering Microsoft Exchange Server 2013 is the complete reference for planning, installing, and maintaining the most popular e-mail server product available.

The email home is an essential part of every gap-year traveler's journey. Where once the news of narrowly surviving a bus crash on the dirt-roads of India, waking up to gunfire in Honduras, or fending off marriage proposals from complete strangers would have made it home only on the back of a slow-moving battered postcard, these days those tantalizing details and terrible mistakes are now recorded immediately and distributed liberally for every friend and family member to wince at. In Don't Tell Mum, Simon Hoggart and Emily Monk have collected together the funniest, most surreal, most alarming gap-year emails into a treasure-trove of correspondence. Accompanied by their wicked commentary, Don't Tell Mum gives the aspiring traveler the low-down on what not to do when trotting the globe.

If you're looking for a way to more effectively manage your inbox, your email program's built-in filtering tools can do a lot of the heavy lifting—and this short book by social media expert Alexandra Samuel shows you how to set them up. Samuel walks you through tools and tips for:• Using your email program's filing and rules capabilities to allow you to focus on the messages that matter most right away while automatically storing others you want to read and respond to later• Creating a daily process for checking your email that works for you—and eliminates the temptation to respond to every message as it comes in• Working through a backlog of messages that have already accumulated.By reducing the amount of time you spend on email, you'll be able to focus your time and attention on the work that matters most to you.The book also includes a 30-minute quick guide to setting up your first email filter, getting you on your way to a cleaner, more manageable inbox.Interested in learning more about how social media can help you get ahead of your daily work—and get ahead in your career? Look for more in this series of short, digital books from Harvard Business Review Press and social media expert Alexandra Samuel. Other installments provide the best tips and tricks for using tools like Evernote, Twitter, HootSuite, and Gmail to get organized and improve your performance on the job.

Key FeaturesBook DescriptionThis book is a hands-on practical guide that provides the reader with a number of clear scenarios and examples, making it easier to understand and apply the new concepts. Each chapter can be used as a reference, or it can be read from beginning to end, allowing consultants/administrators to build a solid and highly available Exchange 2013 environment. If you are a messaging professional who wants to learn to design a highly available Exchange 2013 environment, this book is for you. Although not a definite requirement, practical experience with Exchange 2010 is expected, without being a subject matter expert.What you will learnDesign and configure high availability and site resilience for Exchange 2013 roles and componentsTake advantage of the new monitoring features of Exchange 2013Perform Disaster Recovery, backup, and restoration of Exchange 2013Understand the importance of high availability and resilienceImprove high availability comprehensively through the use of the Transport serviceUse the monitoring features of Exchange 2013 to achieve a higher level of availabilityComprehend the influence of the new architecture of Exchange 2013 in high availabilityWho this book is for

Pro Exchange Server 2013 Administration is your best-in-class companion for gaininga deep, thorough understanding of Microsoft's powerful enterprise collaboration andcommunications server.Author Jaap Wesselius is at your side as you administer every facet of Exchange Server2013, revealing tips, tricks, and little known facts that will make your administration lifesimpler and more effective. Along with revealing what's new in Exchange Server 2013, thiswell-paced, deeply engaging tutorial provides detailed deployment guidance, for upgradersand migrators as well as for organizations entirely new to the Exchange platform. The bookdetails how all of the major Exchange components fit together, from SMTP messages toall kinds of clients. It also provides in-depth configuration examples with an eye towardcreating scalable, reliable, and secure installations. Additionally, this guide covers the toolsand techniques for monitoring an Exchange environment and troubleshooting when thingsgo wrong.With Pro Exchange Server 2013 Administration, you will:• Learn how to install Exchange Server fresh or upgrade from a previous version• Get a comprehensive understanding of Exchange, with thorough coverage ofMailbox server and Client Access server• Understand the tools and techniques for configuring and managing your Exchangedeployment to ensure scalability, reliability, efficiency and security• Learn how to monitor your deployment and prepare for any problems and howto troubleshoot any problems that do arise

If you write emails and letters as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of getting the desired reply to your emails in the shortest time possible.Some of the key guidelines covered include:Write meaningful subject lines - otherwise recipients may not even open your mail.Always put the most important point in the first line - otherwise the reader may not read it.Be concise and only mention what is truly relevant. Write the minimum amount possible - you will also make fewer mistakes!Be a little too formal than too informal - you don't want to offend anyone.If you have two long important things to say, say them in separate emails.Give clear instructions and reasonable deadlines.If you need people to cooperate with you, it is essential to highlight the benefits for them of cooperating with you.Empathize with your recipient's busy workload.Never translate typical phrases literally - learn equivalent phrases.The book concludes with a chapter of useful phrases. There is also a brief introduction for trainers on how to teach Business / Commercial English.

If you're looking for a way to more effectively manage your inbox, your email program's built-in filtering tools can do a lot of the heavy lifting—and this short book by social media expert Alexandra Samuel shows you how to set them up. Samuel walks you through tools and tips for:• Using your email program's filing and rules capabilities to allow you to focus on the messages that matter most right away while automatically storing others you want to read and respond to later• Creating a daily process for checking your email that works for you—and eliminates the temptation to respond to every message as it comes in• Working through a backlog of messages that have already accumulated.By reducing the amount of time you spend on email, you'll be able to focus your time and attention on the work that matters most to you.The book also includes a 30-minute quick guide to setting up your first email filter, getting you on your way to a cleaner, more manageable inbox.Interested in learning more about how social media can help you get ahead of your daily work—and get ahead in your career? Look for more in this series of short, digital books from Harvard Business Review Press and social media expert Alexandra Samuel. Other installments provide the best tips and tricks for using tools like Evernote, Twitter, HootSuite, and Gmail to get organized and improve your performance on the job.

In 1978, fourteen-year-old technology prodigy V. A. Shiva Ayyadurai invented email. From there, he would go on to manage email for the Clinton administration and create email-sorting software that would be used by some of the largest companies in the world, including Nike, AT&T, Toyota, and JC Penny. He discovered that incoming emails offered countless opportunities to mine data and solidify relationships with citizens and customers—opportunities of which organizations everywhere were failing to take advantage.Through a series of case studies, this fascinating book demonstrates how organizations of all types and sizes can realize the infinite potential of email to strengthen their brands and reach their audiences in incredibly creative ways. From facilitating more effective and courteous customer service to mining useful information about their clients, from averting disaster by catching product defects early to understanding and managing their public image, companies will discover new and innovative uses for the contents of their inboxes. Don't miss another opportunity to connect with your clients. Let one of the great innovators of our time show you how to transform your info@ email account into a goldmine.