1. Master Classes in dispute resolution?
- Author
-
Evans, G. R.
- Subjects
- *
SCHOOL administration , *CONFLICT management , *SCHOOL responsibility - Abstract
The article focuses on the development of a system in resolving complaints and grievances and other types of disputes speedily and economically in Great Britain. It highlights the launching of the Improving Dispute Resolution Advisory Board (IDRAS), a project of the Higher Education Funding Council of England (HEFCE), to help institutions improve their dispute systems. It states that IDRAS provides information about what to do when an administrator is not sure how to star in the actual dispute.
- Published
- 2011
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