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Arbitrator disclosure is one of the thorniest areas of arbitral practice. This article traces some of the difficulties facing arbitration users in commercial arbitration to the role of the arbitrator who is chosen and paid to be neutral. It considers a number of difficulties in current practice showing that the considerable focus on disclosure obligations neglects the need to evaluate it carefully. It is argued that the recent decision of the British Supreme Court in Halliburton v Chubb illustrates the limitation of disclosure requirements if the disclosure is not appropriately assessed. Finally, the article considers close personal relationship as an underexplored category of disclosure. [ABSTRACT FROM AUTHOR]