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PurposeFootball exists and evolves in a dynamic ecosystem, displaying a massive and multidimensional influence on most contemporary societies, and football has grown into a significant industry with a plethora of stakeholders. This research is the first to comprehensively identify the key industry stakeholders and their distinct value, from the individual club perspective, and to conceptualise and test their interrelationship toward the development of a corresponding framework of club benefits.Design/methodology/approachThe study applied a multilevel approach to collect and verify qualitative data. It initially developed a preliminary conceptual framework, which was first validated by an expert panel and was subsequently extensively tested in the Cyprus-specific context, which offered fertile ground for such a study. The empirical stage rested on 41 semi-structured, face-to-face interviews with very high-ranking individuals from the top nine football clubs, as well as with key industry stakeholders.FindingsThough the examined industry is partly in line with international norms, it is also highly affected by unique characteristics that alter the various stakeholders' role, producing (even negative) value of varied typologies that is directly linked with the industry's financial, sporting, cultural and social conditions.Research limitations/implicationsThe research ultimately presents scholars, practitioners and policymakers with a systemic and comprehensive understanding of the individual club stakeholder value offerings, delivers a tested framework as a tool for social and business management and prescribes future avenues for research, governance and practice.Originality/valueExtant studies on the subject are either partial or focus on individual stakeholders and evidently lack requisite scientific comprehensiveness. The current research bridges this significant gap in knowledge by exhaustively identifying the key industry stakeholders, explicating their relative social, economic or other value in the individual club perspective and developing a value-based stakeholder framework.

The COVID-19 pandemic outbreak is considered one of the most serious crises. It affected the education industry causing huge complications and high levels of uncertainty. The pandemic crisis led governments worldwide to rapidly proceed into mandatory emergency measures to restrict physical interactions between people and prevent the virus from spreading extensively. One of the measures was the immediate closure of universities. This unpleasant action hit hard and interrupted education at every rank. To maintain its educational continuity, the Cyprus Government responded immediately to the emerging educational needs, driving higher education institutions to terminate all conventional courses and turn to online education. This chapter aims to evaluate the readiness of the academic staff in high education institutions in Cyprus for shifting the instructional mode from face-to-face to emergency remote teaching (ERT). Methodologically, the research adopted the quantitative approach, collecting data from academics (n=146) in the higher education institutions in Cyprus.

Over the past decades, European football went through a large number of tragedies, mainly due to the absence of an integrated framework that could enable every involved agency to operate under specific safety procedures and laws. It is commonly perceived that disorder behaviour has adverse effects on football, minimising potential revenues and obliterating the consumer's experience. Football's unique structures involve a large number of agencies that need to constantly adopt specific safety approaches in order to create a sustainable environment and provide entertainment and pleasure to the consumers. The purpose of this chapter is to theoretically recognise the generic football safety management guidelines introduced by the European institutions over the years in order to minimise the problem and create a safe atmosphere for the consumers. In addition, the research will identify and decode the key actions taken by the authorities in Cyprus as a response to the problem in order to draw critical lessons both for and from the case study.