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The coronavirus disease 2019 (COVID-19) pandemic continues to demonstrate far-reaching impact on individuals, families, and communities. Emerging research highlights the detrimental impact of the pandemic on perinatal mental health. Warm Connections is a behavioral health program embedded in Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) clinics. The authors describe changes made by Warm Connections to address the increased needs of this population during the pandemic. In collaboration with WIC staff, the program developed a new outreach model to provide timely, comprehensive support for caregivers in the early postpartum period. Included is a case example and an important reminder that systems under stress can find resilience and inspiration in connection and innovation.

Primary care is an essential service for young children and one of the few settings where in-person care was provided during COVID-19 (recommended by the American Academy of Pediatrics, 2020). The HealthySteps (HS) model provides enhanced primary care to young children but required innovations to service delivery to adhere to public health orders and reduce virus exposure. The HS team in this clinic developed innovative service delivery strategies to continue providing comprehensive care to young children and families. The team also provides support to primary care medical colleagues as they navigate the ongoing challenges brought about by the pandemic.

The emergence and rapid spread of COVID-19 led to unprecedented changes for families and systems of care. This study sought to understand the needs of families participating in the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) before and during the pandemic and considers the impact remote service delivery has on access to an integrated behavioral health intervention to support the psychosocial needs of children and caregivers. Needs for referral varied significantly pre- and post-pandemic onset. Analyses revealed that significantly more referrals were made regarding social determinants of health after the onset of COVID-19 (13.8%) compared with prior to the COVID-19 pandemic (4.1%, p <.05). Providers' transition to telehealth services sufficiently served WIC families. [ABSTRACT FROM AUTHOR]