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Librarians and information professionals often receive requests for seemingly straightforward, basic datapoints that would most likely be collected by a government agency. We may even know the name of the [...]

The United States has an official web design system and a custom typeface. This public design system aims to make government websites not only good-looking but accessible and functional for […]

Online searching provides opportunities and challenges. How reliable is an online source? Where can I find authoritative information amid the millions of search results? Fortunately, many authoritative institutions have made [...]

So you want to learn more about monetary policy, banking, consumer finance, community development, the U.S. economy, how to teach about these things, or even more?! Well, the Federal Reserve [...]

Hello! Bonjour! Welcome to Canada--home to musical astronaut Chris Hadfield, the wonderful Cirque du Soleil, and new Prime Minister Justin Trudeau. Canada, a country that is officially bilingual (English and [...]

Byline: Vishwas Dass Riho Kruuv, Ambassador of the Republic of Estonia How did the e-Residency programme come up? Estonia is a small country with just 1.3 million people. It is [...]

OH, THE DELIGHTS OF BEING A TOURIST--exploring unknown territory, discovering new places, and, if you're lucky, being inspired and excited. In Ottawa, Canada, where I live, I took the opportunity [...]

The commerce and industry ministry is working on a process to facilitate startups sell their goods on government's online platform, government e-market, GeM. As part of the process, GeM and [...]

Ministry of health and family welfare has exchanged MoUs with Tata Trusts and Dell to provide a technological platform for nationwide prevention, control, screening and management programme of Non-Communicable Diseases [...]

A national logistics portal is being developed to ensure ease of trading in the international and domestic markets, as India eyes lowering logistics cost from 14 percent of GDP to [...]

A new mPassport Police app has been started in Karnal district and Gurugram Commissionerate of Haryana. The newly developed mPassport app aims to speed up the process of disposal of [...]

Gujaratis living abroad and in other parts of the country can apply online for the state's 'Gujarat Card'. The Gujarat Card is a state government initiative for people of Gujarati [...]

Minister of commerce and industry Suresh Prabhu launched FIEO GlobalLinker-a digital platform for MSME exporters to digitise their businesses and join a global community of growing businesses. FIEO GlobalLinker, which [...]

This paper describes a new conceptual approach of e-government application development in which end users such as government managers, responsible officials and citizens at different levels can engage in effective service delivery, particularly in the agricultural sector. This approach provides end-user specific customizable provisions in which responsible government officials can design public services for the target end-user groups/ local citizens such as primary producers. In the G2C (Government to Citizen) dimension, the author focuses on a hypothetical case of an e-government solution that provides various agricultural extension services such as training, awareness, consultation services, and knowledge sharing services provision, according to individual or farming requirements. This initiative reinforces a shift from the traditional information portal process to a new provision where citizens/primary producers can actively contribute in designing their useful services from the relevant government agencies. This paper presents a generic process model and identifies the critical interplaying roles between the end-user groups. The study argues that the process model may be operationalized in various other government service sectors. Keywords: Citizen, E-Government Services, End User Roles, Government to Citizen (G2C), Interplaying User Roles, INTRODUCTION Over the past few years many governments around the world have engaged in various ICT-enabled transformational activities. This activity involves new process development, namely, in the rapid use of [...]

This paper examines user intentions to accept or reject public e-services in Lebanon based on the model of acceptance of technology in households (MATH) and on the two-factors theory. Data were gathered in 2009 in two phases via interviews with open-ended questions in the first stage and through a survey questionnaire in the second phase. Results of the qualitative and the quantitative studies show that only a small percentage of Lebanese intended to accept government e-services. For intenders, perceived usefulness, perceived government support, computer self efficacy, and perceived government influences are key drivers of the e-services acceptance intention. For non-intenders, barriers such as fear of government control, lack of trust in security and privacy of personal information, lack of support, and lack of knowledge were most significant. In both studies, fear of government control was the most important determinant. Willingness to use public e-services will take place if the Lebanese government develops trust relationships with citizens, provides assurances that their financial details are secure, provides guarantees to protect the privacy of citizens, and does not employ e-services to increase political control over its citizens. Keywords: E-Government, ICT Acceptance Intention, Math, Public E-Services Acceptance, Trust, Two-Factors Theory, INTRODUCTION The success of e-government initiatives depends on whether governments can persuade citizens to accept and use online public services. Acceptance by citizens is, however, a significant global problem and [...]

Governments worldwide spend billions from their allocated IT budgets to deliver convenient electronic services to their citizens. As a result, it is important to encourage citizens to use these services to avoid potential failures. Yet, few empirical studies exist that cover the relevant issues of adoption from the perspective of citizens in developing countries. Moreover, the need for a well-validated instrument to capture citizen adoption of such services is vital, given the vast investment in technology and the potential cost-saving implications. This study integrates elements from the most popular theories, including adoption technology acceptance model (TAM), innovation diffusion theory (IDT), and theory of planned behavior (TPB), in conjunction with web trust models. It develops an instrument to measure citizens' acceptance of electronic public services by utilizing confirmatory factor analysis (CFA) within the structural equation modeling technique. Findings of a large scale data sampling of citizens in Saudi Arabia indicate that the proposed measurement model is an acceptable fit with the data. Overall, the findings supply a rigorous instrument for measuring citizens' acceptance of e-public services, providing further insights for researchers and offering policy makers a suitable tool with which to study proposed strategies. Keywords: Confirmatory Factor Analysis (CFA), E-Public Services, Innovation Diffusion Theory (IDT), Technology Acceptance Model (TAM), Theory of Planned Behavior (TPB), INTRODUCTION E-Government is the use of information and communications technology to deliver convenient and efficient services to citizens, businesses and government agencies. Although e-government is still a relatively new field, [...]