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The forward pick area of a distribution center is a cache of conveniently located products from which order pickers can quickly draw, but which must be replenished from bulk or reserve storage. The quantities stored forward determine the amount of work required to sustain the forward pick area. Two stocking strategies that are commonly used in industry are analyzed and compared with the optimal stocking strategy for small parts. [ABSTRACT FROM AUTHOR]

We derive simple formulas bounding and approximating the throughput of an end-of-aisle miniload system with exponentially distributed pick times and either uniform or turnover-based storage. For typical configurations, the worst-case relative error for the bounds is less than 4%. We use our bounds to show that, for all practical purposes, regardless of the configuration, the picker utilization determines the storage/retrieval machine utilization, and vice versa. Thus, a system designer cannot hope to independently achieve separate goals for the utilization rates. [ABSTRACT FROM AUTHOR]