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Byline: SHEENA HARRISON Before joining Texas Roadhouse Inc., Patrick Sterling spent 10 years in leadership roles at Maryville, Tennessee-based Ruby Tuesday Inc., including heading its human resources and sales functions, [...]

Byline: Sheena Harrison Patrick Sterling, senior director of risk and legendary people for Texas Roadhouse Inc., has used his background in restaurant human resources to guide the career development of [...]

Byline: SHEENA HARRISON Reducing risks at hundreds of independently operated restaurants has made it tricky at times to create a unified risk management culture within Texas Roadhouse, since the company [...]

Byline: SHEENA HARRISON PATRICK STERLING TEXAS ROADHOUSE INC. Family is the cornerstone of Patrick Sterling's approach to risk management within Texas Roadhouse Inc., a company that prides itself on treating [...]

Byline: Sheena Harrison For most of Texas Roadhouse Inc.'s 483 restaurants, the Louisville, Kentucky-based chain owns them entirely or has a majority share. Those restaurants are operated by managing partners, [...]

Byline: SHEENA HARRISON A decision in 2011 to bring general liability claims handling in-house, including a program that gives gift cards to potential litigants, has helped Texas Roadhouse Inc. save [...]

Byline: SHEENA HARRISON Texas Roadhouse Inc.'s enterprise risk management program has allowed employees throughout the chain to take ownership of the company's various risks, the architect of the program says. [...]

Byline: SHEENA HARRISON Safety presentations that appeal to the heart of restaurant operators and managers, as well as an 'aggressive' return-to-work program for injured workers, have helped Texas Roadhouse Inc. [...]

Byline: Sheena Harrison Patrick Sterling's emphasis on family carries over to his life outside of the office. His favorite pastime is spending time with his wife of 31 years, Ellen, [...]

Byline: Sheena Harrison Texas Roadhouse Inc.'s compensation program for its restaurant operators creates financial incentives for operators to keep their facilities and workers as safe as possible, said Patrick Sterling, [...]

Byline: Sheena Harrison ORIGAMI RISK PLATFORM/ODG INTEGRATION www.origamirisk.com Origami Risk L.L.C. hopes to help clients cut workers compensation costs and reduce lost work time for injured workers by including some [...]

Byline: SHEENA HARRISON Several third-party administrators and insurers facing fines from California insurance regulators say they're cooperating with the state to resolve complaints of delayed medical record submissions for independent [...]

Byline: SHEENA HARRISON California Supreme Court action that effectively upholds independent medical reviews of workers compensation claims may help reduce unnecessary treatments and claim costs. While two other legal challenges [...]

Byline: SHEENA HARRISON Medications used to reverse opioid overdoses or limit the 'high' created by opioids can help prevent narcotic-related deaths, but workers compensation experts say injured workers who obtain [...]

There were probably thousands, if not tens of thousands, of football fans who were frustrated by the expense and unavailability of tickets to the 2014 Super Bowl in East Rutherford, [...]

Pulling off a successful insurance scam requires a bit of nerve, but a Spanish farmer's fraud took nervy to the next level. The man was in desperate financial straits in [...]

Although it harks back to a period of time when there was a clear divide between 'upstairs' and 'downstairs,' British period drama Downton Abbey can offer today's employers valuable lessons [...]

Byline: SHEENA HARRISON Without improved safety practices, updates in the calculation of workers compensation experience modification factors could raise workers comp premiums for employers in Texas, which has seen a [...]

The maker of egg-shaped lip balms seen on the pouts of celebs like Britney Spears and Hilary Duff -- eos Products L.L.C. -- may have found itself in a rough [...]

Byline: SHEENA HARRISON The appetite for opting out of Texas' workers compensation system has remained steady despite a series of significant jury verdicts last year against Texas nonsubscribers, sources said. [...]

Byline: SHEENA HARRISON The murder convictions of a California doctor for prescribing unnecessary painkillers are a warning for doctors who treat injured workers to prescribe opioids sparingly. Sources said they [...]

Byline: Sheena Harrison MARK SEKTNAN ASSOCIATION OF CALIFORNIA INSURANCE COMPANIES Mark Sektnan, president of the Sacramento-based Association of California Insurance Companies, says a workers compensation prescription formulary approved in October [...]

Byline: SHEENA HARRISON Employers are seeing flat or lower workers compensation policy pricing as insurers work to hang onto profitable accounts during the 2016 renewal season. Additionally, sources say insurers [...]

Byline: SHEENA HARRISON Workers compensation opt-out programs are expected to remain a hot topic in 2016 as advocates push to expand such programs around the country. Tennessee legislators reportedly are [...]

Byline: Sheena Harrison Mary Beth Sanford MANAGING DIRECTOR AND SENIOR VICE PRESIDENT Sedgwick Claims Management Services Inc. Dublin, Ohio Age: 52 A background in gymnastics gave Mary Beth Sanford the [...]

Byline: Sheena Harrison Artemis Emslie PRESIDENT Matrix Healthcare Services Inc., dba myMatrixx, Tampa, Florida Age: 48 A willingness to seize career opportunities that presented themselves throughout her life created a [...]

Byline: SHEENA HARRISON While a group of U.S. congressmen has called for greater federal involvement in workers compensation programs, it will be up to state governments to revise their comp [...]

Byline: SHEENA HARRISON A Missouri health care system has managed its workers compensation costs by training doctors in the community about treating injured workers and handling legal nuances of the [...]

Byline: DONNA MAHONEY AND SHEENA HARRISON Health care organizations need to train medical staff on how to keep sensitive patient data secure to avoid data breaches. More health care providers [...]

Byline: SHEENA HARRISON Companies should have specific wording in their insurance policies to cover additional insureds and affiliated business units to ensure that coverage will be available for those entities [...]

Byline: Sheena Harrison ANNACARIN JANSSON 39 Senior vice president Integro USA Inc. While AnnaCarin Jansson has been instrumental in building the merger and acquisitions practice at Integro USA Inc., she [...]

Byline: Sheena Harrison NATHAN REYES 39 Senior vice president Marsh USA Inc., a unit of Marsh L.L.C. As the practice leader for Marsh USA Inc.'s financial and professional liability advisory [...]

Byline: Sheena Harrison JOSEPH CHARCZENKO 39 Partner Construction Risk Partners Joseph Charczenko's background as a construction project manager has helped him to build his career as a partner with Construction [...]

Byline: SHEENA HARRISON Employers can help reduce their workers compensation claim costs by encouraging injured employees to report workplace accidents as soon as possible, but they also should not have [...]

Byline: SHEENA HARRISON Federal training requirements being developed for entry-level commercial vehicle jobs could help improve safety among inexperienced drivers, but it also could make it more difficult for trucking [...]

Byline: SHEENA HARRISON Concussion-related lawsuits by professional football players are likely to guide the National Hockey League's legal strategy in similar cases filed by retired hockey players, including the possibility [...]

Byline: SHEENA HARRISON Higher pricing and improved underwriting are credited for workers compensation insurers' better financial performance in 2014, after years of struggle. The industry's financial turnaround from the lean [...]

Byline: SHEENA HARRISON Return-to-work programs are getting greater consideration among employers for workers who are on leave because of disabilities that are not related to their job. Experts say workers [...]

Byline: SHEENA HARRISON State efforts to restrict prices for physician-dispensed prescriptions have helped lower drug spending for workers compensation claims, but experts say future reforms likely will need to limit [...]

Byline: SHEENA HARRISON Federal health care reform is expected to encourage the development of flat-fee, or capitated, health plans, which could shift medical costs for workplace injuries from group health [...]

Byline: Sheena Harrison Elizabeth Haar is president and CEO of Lansing, Michigan-based workers compensation insurer Accident Fund Holdings Inc. and chairwoman of the National Council on Compensation Insurance Inc., a [...]

Byline: SHEENA HARRISON Illinois and Wisconsin are expected to lead the way in state legislation proposed in 2015 to reduce workers compensation system costs, though sweeping comp reforms are not [...]

Byline: SHEENA HARRISON Drivers for ride-sharing services Uber Technologies Inc. and Lyft Inc., who argue they are employees and not independent contractors, could put the tech upstarts on the hook [...]

Byline: Sheena Harrison The Washington State Department of Labor and Industries is expanding a program to help injured workers manage chronic pain without opioids. Dr. Gary Franklin, medical director for [...]

Byline: SHEENA HARRISON While concerns about opioid use and dependence have raised alarms in workers compensation claims, medical experts say insurers and payers also should be wary of not providing [...]

Byline: SHEENA HARRISON Hospital risk management and safety professionals say their health care systems have strengthened safety procedures and implemented specialized training in the wake of recent Ebola cases in [...]

Byline: SHEENA HARRISON An award of more than 23 years of workers compensation benefits to the widow of an Ohio demolition worker who died only hours after his workplace injury [...]

Byline: Sheena Harrison Lindsay Rios SENIOR VICE PRESIDENT OF OPERATIONS Matrix Healthcare Services Inc., dba myMatrixx, Tampa, Florida Age: 37 Lindsay Rios was the first employee to work for Matrix [...]

Byline: Sheena Harrison Dorothy Gjerdrum SENIOR MANAGING DIRECTOR, PUBLIC SECTOR Arthur J. Gallagher & Co. St. Paul, Minnesota Age: 57 Dorothy Gjerdrum says her early background as a college art [...]

Byline: SHEENA HARRISON The 6th Circuit U.S. Court of Appeals ruled last week that a doctor's testimony in a black lung benefits case may be disregarded when it disagrees with [...]