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[ES] Este trabajo tiene como objetivo aumentar el conocimiento sobre las funcionalidades de los sistemas operativos de terminales (TOS) gestionando terminales de cualquier tipo (portuarias, interiores) con el fin de mejorar su desempeño y contribuir a la reducción de esa congestión. 117 funcionalidades han sido agrupadas en 6 clusters principales: Almacén, Operaciones marítimas, Puerta, Master Data, Comunicaciones y ERP Dashboard. Los resultados muestran que el traqueo del timing de los buques, la optimización de espacio, el desarrollo de listas de carga y/o descarga y la optimización de las ubicaciones de los contenedores son las funcionalidades más importantes de una TOS, y no deberían de faltar en ninguna de ellas que se precie para ser un buen cerebro de una terminal. Posteriormente, mediante una simulación en ambiente real, se perseguía el objetivo de verificar si profundizar en esas funcionalidades de una TOS efectivamente producía una mejora en los indicadores clave de desempeño de una terminal., [CA] Aquest treball té com a objectiu augmentar el coneixement de les funcionalitats de les TOS gestionant terminales de qualsevol tipus (portuaries, interiors) amb la fi de millorar el seu acompliment i contribuir a la reducció d'eixa congestió. 117 funcionalitats han sigut agrupades en 6 clusters principales: Magatzem, Operacions marítimes, Porta, Master Data, Comunicacions i ERP Dashboard. El resultats mostren que el seguiment del timing del barcs, la optimització de l'espai, el desenvolupament de llistes de càrrega o descàrrega i la optimització de les ubicacions dels contenidors son les funcionalitats més importants d'una TOS, i no deurien de faltar en ninguna que vullga ser un bon cervell d'una terminal. Posteriorment, mitjançant una simulació en ambient reial, es perseguia l'objectiu de verificar si, profunditzant en eixes funcionalitats d'una TOS, efectivament es produïa una millora en el indicadors claus d'acompliment d'una terminal., [EN] This work aims to improve the knowledge about the functionalities of Terminal Operating Systems (TOS) managing container terminales of sea, river, and dry ports, with the aim of improving their performance and contributing to reducing congestion and GHG emissions to achieve a higher sustainability. One hundred and seven functionalities were grouped into six main clusters: Warehouse, Maritime Operations, Gate, Master Data, Communications, and ERP (Enterprise Resource Planning) Dashboard. The results show that time tracking of vessels, space optimization, development of loading and unloading lists, and optimization of container locations are the most important functionalities of a TOS. After this, using a simulation on a real environment, the target sought was to verify, if deepening in these functionalities of a TOS, there was an improvement of the terminal key performance indicators.

[EN] Globalization has caused an increase in cargo volumes in ports, which is starting to produce congestion in some of the main ports, delays in the whole supply chain, higher costs, retention in the vicinity of ports, and more pollution. All of these issues highlight the need to improve current container terminals by searching for enhanced management models. The terminal operating system (TOS) is the operational control system used in container terminals. An improvement of TOS with better functionalities, and their optimization, would increase the efficiency of the terminal. In a previous study, the authors identified and weighted TOS functionalities using the analytic hierarchy process (AHP) method. The aim of this paper is to analyse by simulation how the improvement of the most influential TOS functionalities affects the operational and the environmental performance of a container terminal. Two new TOSs (TOS 2 and TOS 3) were compared with the TOS (TOS 1) currently used at Intersagunto terminal (Spain) by microsimulation using FlexTerm. Results show that modifications to the TOS can improve certain operational aspects, such as the number of containers handled, the occupation of the storage yard, and the dwell times; however, there were not significant improvements in energy consumption and carbon footprint. Further developments should address this issue by modifying other TOS functionalities in order to obtain both operational and environmental improvements at the terminal. This paper is addressed to managers of container terminals, TOS designers, researchers in the field of ports and terminals, and port authorities.