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2. So You Want to Be a Leader? Examining Pathways to Special Collections Administration

4. Topics of Discussion: An Analysis of the RBMS Conference 2009–2021.

5. Virtual reference service evaluation: Adherence to RUSA behavioral guidelines and IFLA digital reference guidelines

6. Service Equality in Virtual Reference

7. Chair's Note.

8. Collections as Data Facets --- Always Already Computational: Collections as Data

9. Evaluating the User Experience: Classes in Special Collections

13. Hands-On Learning in Special Collections: A Pilot Assessment Project.

14. A Royal Beginning for Everyday Use: Special Collections at Augustana College.

15. Picturing Pride and Prejudice: Reading Two Illustrated Editions of the 1890s.

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