Search

Byline: Sumit Sabharwal The Human Resources division is in charge of making sure that the workplace is productive and that the workers are in a comfortable setting. The HR department [...]

Cecile Alper-Leroux was in labor with her first child. But payroll was due. As the HR and office manager for a 40-person law firm in Minnesota, she didn't have much [...]

Many outbound call center managers have always had a powerful workforce management tool that inbound managers have never had: control over call volume. Think of that control as a giant […]

The early part of the 21st century is expected to include a move to either reform, rejuvenate or even do away with Social Security. The dominant alternative that is being actively debated involves replacing the existing system with 'personal private accounts.' The move is aimed at giving individuals more control over their retirement funds. However, a major impact of the proposal could include heavier record-keeping responsibilities on the employers., Many Americans old enough to have begun thinking seriously about retirement are familiar with the goofy character Alfred E. Neuman, the icon of the late, great humor publication, MAD magazine. [...]

Human resource management (HRM) in Australia will probably undergo radical changes in the next 20 years. Organizations will acquire an increased appreciation for HRM skills, but will rely on supervisors and managers, aided by HRM software packages, to fulfill most HRM functions. A small elite group of HRM specialists will exist, serving as consultants on tactical and strategic issues. These specialists, possessing advanced academic credentials, will be concentrated in large organizations. More executives will possess competence in HRM and this will increase overall organizational effectiveness.

During the course of my working life the human resource development (HRD) function in industry has grown from humble 'training officer', a largely peripheral, low status role associated with instructing [...]

When Lisa Buckner, an HR manager at SAS, a Cary, N.C.-based software firm, was looking for tips on getting the most out of a new workforce management system, she skipped [...]

Now that they're finally getting their organisational structures right and administering HR online through a self-service model, most large organisations want to harness the potential available from integrating HR with [...]

Byline: Tom Ruggie Worksite wellness has been a significant theme throughout 2014, particularly focused on health wellness and the extended benefits of a healthy workforce. As we look toward 2015, [...]

Byline: Zahid Ali Mubarik A human resource development summit was held in Lahore on Oct 28-29 focusing on the theme 'Shape the future of your organization through your people'. CEOs, [...]

You've probably heard about the aging workforce dilemma: more than 75 million people from the "baby boomer" generation will retire in large numbers by 2011, and there aren't enough younger […]

Optimization is not just for search engines. The latest buzzword to hit the contact center scene is workforce optimization, which some describe as workforce management software on steroids. Workforce management [...]

When communicating to staff, it's not what you say but how you say it that matters, argues Claire Murphy. A decade ago, internal communications, in all but the largest of [...]

Chris Wilson, UK compensation and benefits director, Oracle UK 'Like many large organisations, Oracle is moving from a multinational structure, where decisions have been made within one country, towards a [...]

FD's view: TIME TO BOND WITH HR For too long finance and HR departments have been isolated from each other. While finance and HR directors might sit around the same [...]

Some interesting motivational techniques have been bandied about over many centuries of HR evolution. But from the earliest times - when the caveman MD gave out blunt spears to under-performing [...]

By Mike Berry Six months into his role as head of HR at the British Museum, Martin Moore has big plans for an institution that celebrated its 250th anniversary last [...]

Human resources has always been viewed as a necessary, but non-strategic unit within an organization. Even as technology advances began changing the way other departments operated, HR's processes remained virtually [...]

Half of what HR does is a waste of time because HR directors focus too much on process rather than making a difference in their organisations, delegates heard. Ellis Watson, [...]

By Chris Matchan Vice-president of consumer practice, Korn Ferry International We seem to be developing into a get-rich-quick, game show society. Materialism, speed of work and mutual respect are all [...]

Dear WORKFORCE: Do you have any suggestions on incentives or disincentives for starting meetings on time? Our company has a problem with starting meetings in a timely fashion, and it [...]

The structure of human resource departments in the United Kingdom, and changes in their functions are discussed.

This year 'will be a watershed year for HRO,' says Phil Fersht, executive vice president, research, at NelsonHall, an independent business process outsourcing analyst firm. Fersht is the author of [...]

The Achilles Group calls itself, an outsourced human resource department, but the company diagnoses and eliminates personnel problems using tactics and involves services such as consulting with firms that have outgrown their internal HR departments. Founders of the company believe that human resource departments are understaffed and overworked and the emerging business could quickly grow beyond the capacity of their own HR staffs.