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Despite the frequency with which performance feedback interventions are used in organizational behavior management, component analyses of such feedback are rare. It has been suggested that evaluation of performance and objective details about performance are two necessary components for performance feedback. The present study was designed to help clarify which components are required for maximal effectiveness by comparing four conditions: (a) combined evaluative and objective feedback, (b) evaluative feedback alone, (c) objective feedback alone, and (d) no feedback. A total of 105 undergraduate students were recruited to work on a simulated bank check processing task while being exposed to one of the four feedback conditions. The number of checks correctly processed served as the dependent variable. Results suggest that a combination of objective and evaluative feedback is necessary for maximal performance. [ABSTRACT FROM PUBLISHER]

Computer-based instruction (CBI) has been growing rapidly as a training tool in organizational settings, but close attention to behavioral factors has often been neglected. CBI represents a promising instructional advancement over current training methods. This review article summarizes 12 years of comparative research in interactive computer-based instruction relevant to employee training techniques. The results demonstrate that CBI is an effective and viable training technique, and several areas in need of further examination are detailed. [ABSTRACT FROM AUTHOR]

This article investigates Employee-of-the-Month as a technique for sustaining improved performance on a data entry task in two experiments. In both experiments, participants competed as members of a fabricated team for a 'Check Processor of the Week' incentive. The first experiment assessed the impact of receiving this incentive. In the second experiment, the incentive was enhanced to include a $50 bonus for the winner. Participants always placed between 2nd and 5th place in order to assess the impact of being an unrewarded runner-up. Overall, results suggest that Employee-of-the-Month programs do not sustain improved performance and may even have detrimental effects. [ABSTRACT FROM AUTHOR]