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Application integration is becoming the battle cry for e-business as we learn that we can't simply leave existing information systems behind. Application integration, however, isn't an easy process; it requires […] more...

New prospective payment and outcomes assessment requirements -- plus the ever-present need to run a business efficiently -- are shaping home care information technology solutions that emphasize data entry at [...] more...

Integrating two organizations after a merger presents a major challenge. The blending of information systems, business processes, facilities and organizational structure requires IT personnel to accept a new role. Both [...] more...

Profit-conscious CIOs and other information executives are getting more service and support from IT vendors, I do not talk with 'vendors,'' Bob Malik says, without a tad of irony in […]

IT departments are moving back into the driver's seat to steer PC purchasing The Prudential Insurance Co. of America is not afraid to let its users take joy rides when […]

It's brave new world out there. Call it post-modern reengineering, and to make your organization perform you'll have to build systems that support knowledge--not data. CALL IT THE MORNING-AFTER HANGOVER […] more...

Businesses already rely on MIS to drive their print jobs, but increasingly customer-focused systems are helping them win new work, says Karen Charlesworth. It's taken the best part of two [...]

talking point On women in IT IT industry failing women, 23 November z The difficulty lies in a self-perpetuating cycle: women perceive IT to be a man's world so they […]

Every chief information officer knows what contribution they make to their organisation, but what do their chief executives want of them - especially when they are looking for a new […]

Late in 2005, the CIO of a fortune 20 company whom I have known for many years asked me to take a look at benchmarking his IT organization against its […]

A recent survey of 300 businesses (100 each in the UK, France andGermany) in the finance and manufacturing, retail, automotive and transportation industries carried out for Mercator Software reveals that […] more...

Vince Tuesday is correct to question the value of an annual security audit as a measure of improvement in overall security \('Annual Audits Target Security but Miss Mark,' Security Manager's […]

AFTER PLUNGING into my role as CTO of InfoWorld Media Group several weeks ago, it's now time to begin presenting my hard-earned wisdom to you. In this space each week, […]

CUSTOMER SERVICE shouldn't begin when you have a problem. It should start when a product is built, so that you don't have to futz around on the Web or wait […]

To be both tactical and strategic: That's the challenge for IT executives who understand how IT can help achieve business objectives to make operations more efficient and generate new revenue. […]

Enterprise resource planning needs to improve its integration with services-oriented architectures THE SWELL OF attention garnered by Internet-based initiatives such as collaborative commerce and services-oriented architectures left ERP (enterprise resource […] more...

BUSINESS EXECUTIVES AND IT executives are finally playing well together. That's the definitive finding of InfoWorld's survey of 100 IT executives and 100 non-IT executives. Overwhelmingly, the executives on both […] more...

From the very beginning, the value of information technology has been questioned -- and it's still being questioned. InfoWorld's True Value of IT survey provides some answers IN TODAY'S CHALLENGING […] more...

IT must improve the way it projects itself if it is going to attract high-quality entrants In a world dominated by spin, hype and public relations the idea of 'working […]

About this time last year, as the stampede to the Internet and e- business grew, you could stick a fork in the ERP market. It was dead. Muerto. Not alive. […]

DESPITE Shell's u-turn other companies will continue to spin off their IT operations in expectation of a bumper payday, believes Richard Holway, director of IT analyst firm Ovum Holway. Shareholders […] more...

Despite being a minority in the field, women are not only succeeding in IT but helping one another move up. These women may just give the old boy network a […]

As dot-coms go under, CTOs at traditional brick-and-mortars see a chance to acquire predeveloped technology and other assets AFTER WATCHING THE fast rise and fall of many New Economy pioneers, […]

Over the next few weeks, investors will focus on earnings reports, looking for answers in a confusing business environment. While many commercial IT services firms have pre-announced weaker results for […] more...

Analysts urge companies to pay for their workers' handheld devices to guard against security problems and to control the costs of supporting them. But such a system can get expensive, […]

Fads of e-business come and go like 'razor' scooters. You'd think that some people would have a little more perspective than to just hop on the latest cool thing. But […]

It managers, get ready to spend some money. IT budgets among U.S.-based companies in the manufacturing and services industries will increase next year by an estimated 5 percent, according to […]

In some way or another the vast majority of the catastrophic failures that occur with any system can be attributed to pilot error. In essence, that means somebody simply didn't […]

How we communicate own IT departments, with our business customers and with our suppliers, plays a major part in determining our personal, team and corporate success. In IT we seem […]

Resource management, not network QoS, provides the key to sustaining the quality of e-commerce services. It's amazing how quickly the technological landscape changes in this industry. Not that long ago, […] more...

The battle to cut the cost of getting goods and services to buyers creates the new economy's greatest opportunity for competitive differentiation. Efficient distribution can be a core competency, instead […] more...

While real estate magnates schmooze on the golf course and stockbrokers win new clients on the racquetball courts, people in the network business say the proverbial power lunch is still […]

IT'S THE LAST WEEK of December. The hatches have been battened. The patches have been applied. The ammo has been stockpiled. Now there's nothing more to do but wait for […]

Anyone who dares to make predictions should one day be called to account. With this in mind, I have decided to boldly go back to the first Computer Weekly of […]

Choosing An Offshore Vendor Is No Longer Just A Simple Cost Reduction Issue According to recent statistics from India-based software association NASSCOM, 203 companies among the Fortune 500 currently outsource […] more...

Electronic Data Systems Corp. wants to be its own best IT customer. The Plano, Texas, services giant has made a massive internal reorganization a key part of its strategy to […]

Five tips for making sure business managers consider you part of the team. by Suzanne Askren For one department at the corporate office of Longs Drug Stores in Walnut Creek, […]

By now, it should be no surprise that leading-edge companies such as those on the PC Week Fast@Track 500 are tripping over themselves to conduct more business over the Internet. […]

PC Week Fast@Track 500 companies are on the leading edge for a reason - they look at things differently. While companies of all stripes, including Fast@Trackers, are keeping a tight […]

A member of my house of worship was attempting to process a mailing list prior to a major holiday recently and called me for help. The temple's office manager was […]

The performance side of IT implementations is often overlooked in the high-cost struggle to put them in place. It proves to be many a project's Achilles' heel. For organizations making [...]

A long time ago, faced with boring, routine summer jobs, a college drinking buddy of mine suggested that we embark on an American small town odyssey, selling self-produced 'modern art' […]

What should today's high achievers be aiming for in our new Web-based culture? Julia Vowler talks to management guru David Feeny 'Oh, brave new world that hath such mortals in […]

Ten years ago, the information systems department was a great niche where smart people did cool things with cutting-edge hardware and software while the rest of the world remained largely […]

In this week's fast-track feature on United Parcel Service and its IT investments (see Page 78), at the foundation of UPS' impressive system is the snowflakelike MaxiCode symbol-encoding data in […] more...

Hackers likely to take advantage of millennium chaos Some people just cannot resist throwing fuel on the fire. Virus writers and hackers are already planning to take advantage of the […]

High-tech advertisers, take note: An unprecedented number of IT professionals will be among CNN's audience on Dec. 31 as they watch year 2000 roll in around the globe. The cable […]

There's good money in making IS managers feel secure, according to IDC. It claims the market for Internet Security Software neared $4.4 billion in 1999 and by 2003 will have […]