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La inteligencia emocional no es un rasgo innato: se puede aprender. Conocer y estar más sintonizado con tus emociones te permite decidir cómo usar esos sentimientos de forma más productiva para tomar decisiones más sólidas, dejar atrás los sentimientos negativos, controlarte en situaciones inestables o entender a los demás cuando actúan de formas que te sorprenden o te irritan. Este libro ofrece una selección de los artículos más importantes sobre inteligencia emocional extraídos del archivo de Harvard Business Review. Todos ellos han sido escritos por investigadores expertos en la materia (psicólogos, especialistas en marketing, profesores de liderazgo y cambio organizacional, coaches,…) entre los que destaca la aportación de Daniel Goleman, figura relevante no solo en la labor de investigación en el ámbito de las emociones humanas y su secuela en nuestro bienestar, sino también en lo relativo a su difusión y repercusión mediática. Esta tercera edición incorpora un nuevo capítulo en el que interviene el propio Daniel Goleman. Se trata del capítulo titulado'Reactivar tu pasión por el trabajo'. En él Goleman nos guía magistralmente a través de las vías para redescubrir nuestra pasión por el trabajo y la vida, ofreciéndonos perspectivas valiosas y prácticas sobre cuestiones cruciales como la gestión del estrés, la conexión emocional con nuestro entorno de trabajo y la alineación de nuestras metas personales con nuestras responsabilidades profesionales. Tanto si es tu primera aproximación a la inteligencia emocional como si deseas profundizar en su comprensión, con la lectura de est a obra dispondrás de información actualizada y rigurosa sobre el mundo emocional, podrás contemplar las situaciones con mayor claridad, de manera más honesta y efectiva, y ayudar a los que te rodean a mejorar sus habilidades y su bienestar.

A timely and incisive resource for business leaders and people managers struggling with complacency and burnout in this rapidly evolving world of work Facing the challenges of global cultural, commercial, political, and technological shifts, managers are in dire need of strategies to move from survival to revival. Burnt Out to Lit Up: How to Reignite the Joy of Leading People by Daisy Auger-Domínguez illuminates the often overlooked and difficult aspects of management and offers a lifeline for managers struggling to adapt and thrive. Crafted by a seasoned executive with experience at companies like Disney, Google, and VICE Media, this book delivers a rich blend of inspiration and practical tools for today's managers. Through a compelling mix of personal anecdotes, research-backed insights, and actionable strategies, Auger-Domínguez walks business leaders and people managers down a path designed to reignite the passion and drive necessary for effective leadership. This book is for you if your work life leaves you seeking: Rest, inspiration, and a renewed enthusiasm for your work Techniques to help managers understand themselves, each other, and the members of their teams Strategies for dealing with, and helping your teams deal with, unexpected and dramatic workplace upheavals - be they layoffs, organizational shifts, financial restructurings, global health crises, and more Tactics to reignite your own passion for your role and share your enthusiasm with your teams in an approach that motivates and uplifts Whether you're leading a small team or an entire organization, this book is the roadmap you need to overcome obstacles, re-energize your leadership, and achieve new levels of success. Discover how to transform your approach to management and create a more engaged, motivated, and thriving workplace with Burnt Out to Lit Up.

Dysfunctional organizations result from individual behavior and the cultures they develop. Many individuals have directly experienced some form of dysfunctional behavior, including trauma from nonfatal workplace violence, bullying, harassment, violence, and unsafe work practices. These and other unacceptable workplace behaviors pose significant problems in organizations.Psychological safety deals with these behaviors and prevents organizations from becoming dysfunctional. It may not be “the” way to prevent dysfunctions, but it certainly is “a” way. This book uses simple and direct words to describe forms of behavior that are obstacles to developing psychological safety. It then provides practical guidance for what can and should be done to remove those obstacles.A unique framework (V-REEL) enables a better understanding of how and why behaviors are associated with dysfunctional organizations. It indicates the value of having psychologically, psychosocially, and physically safe workplaces. Its use helps the reader to carefully identify factors that erode or chip away safe workplaces as well as factors that enable or help to create them.

The Mind of the Leader is a unique book on leadership, written through the prism of a seasoned professor of psychiatry and himself a leader in his field. For decades, T. Byram Karasu has treated, advised, and coached highly successful executives and captains of various industries. Some books on leadership focus on strategies, management styles, information systems, and other technical skills. This book starts where these how-to manuals end and offers a different paradigm for leadership. With case vignettes, formal and informal encounters, and old-world uncommon wisdom, Dr. Karasu demonstrates sources of formidable successes and causes of potential catastrophic failures in leaders.

Building on the concept of Transpersonal Leadership, Leading Beyond the Ego offers a practical approach to becoming an authentic, ethical, caring and more effective leader.Rooted in the experience of senior organisational leaders and mentors, readers embark on a personal journey to innovate and enhance their leadership skills. Reflections are rooted in recent advances in neuroscience and acknowledge the challenges faced by leaders in light of new organisational and commercial structures, in a volatile and uncertain world. The reader is supported to transcend individual ego to develop beyond emotional intelligence to a higher level of consciousness and ethical behaviour; able to build strong, collaborative relationships and to create a caring, sustainable and performance-enhancing culture.Emboldened by the changing world and inspired by leaders around us, this new edition is enriched by new chapters on leading with purpose; managing (and benefitting from) diversity; health, resilience and well-being; sustainable leadership; and leading in complex adaptive systems. Every other chapter has been thoroughly updated and upgraded in the light of experience and feedback from readers, including a new section in key chapters challenging readers to put theory into practice.Learn how to lead beyond the ego! An essential manual for current and aspiring organisational leaders, HR professionals, executive coaches and mentors, Leading Beyond the Ego is a vital reference source for anyone in a position of leadership.

Largely inspired by the work of the American social psychologist Dr. Claude Steiner and the theory of Transactional Analysis, this book explores alternatives to power and how we can use these to work and manage more effectively, with integrity and joy.Within this book, the authors examine and expand on Steiner's idiosyncratic views on the role of ‘power'in our lives and work, which led to a new view of the relationship between management and power. Steiner suggested seven alternative ways to be influential, without the use of power, which include: grounding, passion, control, empathy/love, communication, knowledge, and transcendence. This book explores and describes these seven alternative sources of power in more detail, and how they can be used to produce change and increase the personal power of all, rather than playing power games.This will be a valuable resource for managers and leaders in all types of organizations, as well as for coaches, clinicians, and anyone who is interested in forms of influence other than the use of (autocratic) power.

In today's rapidly evolving world, traditional management approaches often fail to address the complexities of modern challenges. Decision-makers frequently encounter unpredictable environments where Volatility, Uncertainty, Complexity, and Ambiguity (VUCA) reign; this poses a significant obstacle to achieving sustainable outcomes and can lead to ineffective decision-making. By presenting cutting-edge research and theoretical frameworks, Chaos, Complexity, and Sustainability in Management equips seasoned professionals, researchers, and students with the tools to navigate the complexities of adaptive systems and make informed decisions in a VUCA world. It delves into decision-making in strenuous environments, systems thinking, and sustainable management practices, providing practical insights and strategies for addressing these challenges. Through a comprehensive exploration of these concepts, readers will understand how to thrive in turbulent times.

Discover how to boldly lead, address conflict and inspire others in your business and personal life In the newly revised second edition of Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others and Raise Performance, clinical psychologist, distinguished leadership professor, and veteran hostage negotiator George Kohlrieser comes together with his son Andrew Kohlrieser, an experienced leadership, negotiation and conflict resolution consultant, to deliver another incisive and practical discussion of how to use the proven psychological techniques used in hostage negotiations to enhance your leadership skills both professionally and personally. Step-by-step, the authors explain the seven key factors that anyone can use to remove the obstacles that stand in the way of resolving interpersonal, business and leadership issues. You'll: ● Discover proven techniques for interpersonal and business conflict management ● Become a secure base for your team, establish trust, and learn how to bond with anyone ● Explore how to identify where you are holding yourself hostage in your life and learn how to reclaim your agency and move toward a more empowered future A fascinating and hands-on presentation of how to take the lessons drawn from tense, high-stakes hostage situations and apply them to the interpersonal and leadership problems you face every day, Hostage at the Table is a must-read resource for managers, executives, entrepreneurs, founders, and other business leaders seeking the latest research, the most engrossing real-world negotiation examples, and the most effective solutions.

Un classique du management de la performance : 800 000 exemplaires vendus, traduit en 13 langues! Ce livre au succès phénoménal a accompagné des générations de joueurs de tennis américains. Il constitue un guide essentiel pour tous ceux qui souhaitent dépasser leurs blocages et améliorer leurs performances, aussi bien dans le domaine sportif que dans la vie personnelle ou professionnelle. Timothy Gallwey a été un pionnier de la psychologie du sport. Il donne les clés pour : - se recentrer en laissant de côté la nervosité, le doute et les distractions ; - atteindre un état de « concentration détendue » qui permet de donner le meilleur de soi-même ; - améliorer sa technique par un entrainement intelligent, puis mettre en pratique durant les matchs. Un livre qui permet de maîtriser nos pensées négatives et destructrices au tennis... et dans la vie. Un classique du management de la performance : 800 000 exemplaires vendus, traduit en 13 langues! Ce livre au succès phénoménal a accompagné des générations de joueurs de tennis américains. Il constitue un guide essentiel pour tous ceux qui souhaitent dépasser leurs blocages et améliorer leurs performances, aussi bien dans le domaine sportif que dans la vie personnelle ou professionnelle. Timothy Gallwey a été un pionnier de la psychologie du sport. Il donne les clés pour : - se recentrer en laissant de côté la nervosité, le doute et les distractions ; - atteindre un état de « concentration détendue » qui permet de donner le meilleur de soi-même ; - améliorer sa technique par un entrainement intelligent, puis mettre en pratique durant les match. Un livre qui permet de maîtriser nos pensées négatives et destructrices au tennis... et dans la vie.

Comment appréhender la richesse de nos émotions dans notre vie professionnelle? Apprivoiser ses émotions et prendre le temps de se connaître : quelle meilleure synthèse des défis de l'intelligence émotionnelle? Les recherches en psychologie des émotions et en neurobiologie nous montrent que si les compétences de régulation émotionnelle sont liées à la santé physique et mentale, elles le sont aussi à la capacité à prendre des décisions, gérer des relations et faire preuve de leadership. Ce livre rend accessible à tous les professionnels, managers, responsables des ressources humaines, consultants et formateurs, l'éclairage de la science sur nos émotions, du concept aux outils très concrets qu'elles offrent, et pourquoi il est essentiel de développer son intelligence et ses compétences émotionnelles dans tous contextes organisationnels. Des fiches pratiques sont également proposées ainsi que des podcasts pour passer à l'action.

Managers wrestle daily with emotional leadership challenges because emotions and relationships influence organizational energy, commitment, and financial results. This book helps managers strike a balance between feeling and reason in a professional and ethical manner with attention to the manager's position in the hierarchy of the organization. The authors argue that all managers need to develop their own leadership style based on who they are as persons, their convictions and the circumstances in which they find themselves. This book shows managers how to use judgement, experience, reflection and general knowledge to be better leaders. The book also describes managerial responsibility for the conditions that create a compassionate and effective work environment where emotions can be expressed in ways that constructively benefit the entire organization

This book, by one of world's most innovative business scholars and a pioneering philosopher of Edmund Husserl, creatively applies insights from neuroscience, philosophy of experience called “phenomenology” to highly successful and intuitive method of business management. Based on phenomenological insights, they argue that empathy and intuition are as central, if not more, to the success of business innovation or strategy as an objective and analytic approach to business thinking and practice. To clarify how intuition works and why it is so essential, this book delves into the mechanism of empathy and human consciousness and how to take advantage of it for business practice. By incorporating new understandings from neuroscience and AI research, they proposes an organizational structure and a way of strategizing to embrace human innovation in its full complexity to lead business scholars, managers, and entrepreneurs to their own success in business.

Con la lectura de esta obra dispondrás de información actualizada y rigurosa sobre el mundo emocional, podrás contemplar las situaciones con mayor claridad, de manera más honesta y efectiva, y ayudar a los que te rodean a mejorar sus habilidades y su bienestar. Han pasado más de dos décadas desde que la investigación de Daniel Goleman demostró que la inteligencia emocional es dos veces más importante que otras competencias para alcanzar el bienestar. Gestionar tus emociones y relacionarte bien con los demás, explicaba Goleman, te permite alcanzar mayores grados de influencia y satisfacción personal. Este tipo de inteligencia no es un rasgo innato: se puede aprender. Estar más sintonizado con tus emociones te permite decidir cómo usar esos sentimientos de forma más productiva para tomar decisiones más sólidas, dejar atrás los sentimientos negativos, controlarte en situaciones inestables o entender a los demás cuando actúan de formas que te sorprenden o te irritan. Este libro ofrece una selección de los artículos más importantes del archivo de Harvard Business Review. Todos ellos han sido escritos por investigadores expertos en la materia (psicólogos, especialistas en márqueting, profesores de liderazgo y cambio organizacional, …), entre los que destaca la aportación del propio Daniel Goleman.

This critical resource gives managers, HR, and anyone who may come into contact with someone in trauma—including workplace violence, harassment, assault, illness, addiction, fraud, bankruptcy, and more—the tools they need to be prepared for what lies ahead.This book is crucial for every manager or HR representative who shouldn't just prepare to one day be faced with a report of a traumatic experience at work, but plan on it. This five-step method will help managers make survivors feel supported and understood. The Empathetic Workplace guides supervisors of any level through an understanding of how stories of trauma impact the brain of both the survivor and the listener, as well as the tools to handle the interaction appropriately, to help the listener, the organization, and most importantly, the survivor. The easy-to-follow LASER method outlined in these pages includes the following elements that all managers should know and understand:Listen-Controlling your own reaction, managing your body language, asking open-ended questions, hearing what is not being said, and winding down the speaker when the conversation becomes unproductive are essential elements in being a good listener.Acknowledge-Once someone shares a difficult personal story with you, it is important to acknowledge that gift. Share-You can help the speaker regain some measure of control by sharing information with him or her about what happened or what happens next, your personal or organizational values, and what you don't yet know but hope to learn.Empower-You can help the traumatized person by providing him or her with resources that are available to them through the company or outside groups. Return-The final step is to ensure that the traumatized person has a way to come back later when he or she cannot remember all that you said, thinks of more questions, or wishes for updates. The LASER technique can benefit all who are responsible for others, from top-tier managers at Fortune 500 companies to Residence Advisors in college dormitories.

This book demonstrates how principles of a Humanistic Management paradigm are practiced in a variety of industries and regions by businesses of different ownership structures and sizes.What unites these businesses is their commitment to the three stepped approach of Humanistic Management, which is grounded in unconditional respect for the dignity of life, the integration of ethics in management decisions, and active engagement with stakeholders.These businesses are not labeled social enterprises, but operate within the mainstream of competitive markets. However, they do have a deep sense of responsibility towards the communities in which they operate and act accordingly, knowing that sustaining business success over time depends on a value proposition to society at large. The cases featured in this book serve to clarify that businesses can thrive not despite but because they are upholding principles of Humanistic Management. It will be valuable reading for academics working in the field of business ethics, sustainability and corporate social responsibility.

La Méthode des Couleurs® Arc En Ciel AEC DISC© créée et développée par Patrice Fabart, se réfère à la source du système DISC issu de la théorie de William Marston, reconnu et diffusé mondialement depuis plus de soixante ans, ainsi qu'aux travaux de Carl Jung sur les Types Psychologiques et d'Eduard Spranger sur les Motivations, conjointement à une recherche sur les comportements associés aux couleurs et en articulation avec d'autres approches. C'est une approche unique en ce qu'elle envisage le manager dans une dimension holistique et propose une dynamique vers une sagesse opérationnelle. Elle concerne, bien sûr, tout manager en fonction ou appelé à le devenir, mais aussi toute personne souhaitant mieux se comprendre et s'épanouir dans son environnement professionnel et personnel. Ne sommes-nous pas tous des managers de nos propres vies? Elle propose un modèle original en quatre étapes pour développer les personnes dans leurs fonctions en vue d'une efficacité optimale. 1re étape : Mieux se connaître dans ses forces et faiblesses en tant que personne et dans sa fonction professionnelle. 2e étape : S'assouplir et se développer tout en respectant ses limites. 3e étape : Mieux reconnaître les autres (collaborateurs, collègues, managers) dans leurs forces et faiblesses en tant que personnes et dans leurs fonctions professionnelles. 4e étape : Intégrer et prendre en compte la situation qui crée la fonction.

This book is a reaction to the reductionist and exploitative ideas dominating the mainstream contemporary management discourse and practice, and an attempt to broaden the horizons of possibility for both managers and organization scholars. It brings together the scholarly fields of humanistic management and organizational aesthetics, where the former brings in the unshakeable focus on the human condition and concern for dignity, emancipation, and the common good, while the latter promotes reflection, openness, and appreciation for irreducible complexity of existence. It is a journey towards wholeness undertaken by a collective of management and organization theorists, philosophers, artists, and art curators.Reading this book's contributions can help both academics and practitioners work towards building organizational practices aimed at (re)acquiring wholeness by developing aesthetic awareness allowing for more profound understandings of performativity, insights into the dynamics of power, appreciation of ambiguity and ambivalence, and a much needed grasp of complexity. The varied ways of engaging with art explored by the authors promote imaginative insights into and reflection on the beauty and vicissitudes of organizing, of management knowledge and collective expression.It will be of interest to researchers, academics, practitioners, and students in the fields of organizational theory and practice, business and management history, human resource management, and culture management.

Why is there a need today for a new discipline such as neuromanagement? The volume deals with the theme of the applications of neuroscience to organizational contexts evaluating the current impact, the potential for future developments, as well as the critical issues related to neuroscientific paradigms and investigation techniques typical of the neuroscience domain. The first section of the book focuses on the “neuroscientific mindset” for changing, considering, between the other, how leadership can be discovered and empowered by a neuroscientific approach; the neurophysiological components of motivation involved in the pleasure of working and committing for social rewards, positive reinforces, and learning; the practical applications to promote change in the company; how neuromanagement allows us to evaluate and enhance individuals'executive functions through neuroassessment protocols. The second section suggests well-being and safety as economic leverages, dealing with the issues of promoting trust, managing stress, and applying novel neuroscientific techniques for neuroenhancement. The third section is entitled technology and innovative homo sapiens and describes two main themes: big data application in the company and their possible intersection with the neuroscientific field; moral decision-making processes, able to have an impact on the whole organization and its single members. Or, in other words, this book explores how to discover human beings in organizations through their brains.

Workplace Intelligence provides a range of insights into the unconscious processes at play in the workplace and an introduction to a balanced approach to organizations.The book explores key concepts, showing how our emotions and early experiences inform the roles we play at work, as well as how we react to other people. It encourages close observation and reflection and utilization of this knowledge for managing ourselves and others fruitfully. It also provides managers with the methods to intervene and tackle these issues, elaborating on topics from leadership and group dynamics to meetings and work-life balance.The book will be a fascinating read for those in leadership roles, organizational consultants, executive coaches, students of occupational psychology, as well as anyone interested in understanding workplace dynamics in general.

This book focuses on applying neuroscience to organizational and managerial contexts, observing its possible applications, present and future potentials, and highlighting the possible criticalities of using neuroscientific paradigms and techniques applied to the management field. Specifically, the first part of the volume aims to offer an overview of how the adoption of an approach and a “neuroscientific mentality” allows to analyze and promote a change, with a view to the promotion of some fundamental components in the organizational context, such as leadership, confident behavior, business morality and ethics, and stress management. In particular, each of these components is observed through a neuroscientific perspective to offer elements for the promotion of a climate of well-being in the workplace. These aspects are also taken up in the second part of the volume, which focuses mainly on the application of neuroscience to the organizational context, providing evidence on how the use of specific neuroscientific techniques and paradigms, such as those of neuroassessment and neuroenhancement, allows to evaluate and strengthen the executive functions of individuals, to better manage the stress levels and the emotional load of individuals by improving their work performance. In addition to highlighting the impact and effectiveness of some neuroscientific paradigms, the second part of this book highlights the impact of Industry 4.0 on automation and technological developments, such as distance learning in the workplace, from a neuroscientific point of view. Therefore, this book aims to provide a broad overview of how neuroscience within the organizational context allows to fully explore individuals'behavior by “modifying” it to promote well-being, functional management of stress, and promote a generative climate and encourage trust.

Do you know how your brain functions? Do you sometimes feel like you're fighting your own brain and habits in order to be productive at work? What if there was a way to work with your brain to become more efficient, effective and productive... and transform the way you operate? Make Your Brain Work is here to help. Author Amy Brann is fascinated by the application of brain science to business, and you don't have to be an expert to understand - she explains the principles and latest insights in practical and easy-to-understand language, enabling you to understand the way you work, and form the helpful habits that will revolutionize your output. With clear, in-context examples; hands-on tips; and focused case studies on how companies are doing things well and the pitfalls to avoid, this entertaining book will help you reduce the stress and overwhelm of poor time management, and help get you to that next professional level. Including brand-new content on developing resilience and creativity, and managing your work-life balance, now it's even easier to Make Your Brain Work!

The image of modern corporations has been shaped by a profits over people approach, but we are at a point where business must take the lead in healing the crises of our time. The Healing Organization shows how corporations can become healing forces.Conscious Capitalism pioneer Raj Sisodia and organizational innovation expert Michael J. Gelb were inspired to write this book because of the epidemic of unnecessary suffering connected with business, including the destruction of the environment; increasing numbers living paycheck-to-paycheck and barely surviving; and rising rates of depression and stress leading to chronic health problems.Based on extensive in-depth interviews and inspiring case studies, Sisodia and Gelb show how companies such as Shake Shack, Hyatt, KIND Healthy Snacks, Eileen Fisher, H-E-B, FIFCO, Jaipur Rugs and DTE Energy are healing their employees, customers, communities and other stakeholders. They represent a diverse sampling of industries and geographies, but they all have significant elements in common, besides being profitable enterprises:Their employees love coming to work.They have passionately loyal customers.They make a significant positive difference to the communities they serve.They preserve and restore the ecosystems in which they operate.The enmity and dividedness between those who champion unfettered capitalism and those who advocate socialism is exacerbating rather than solving our problems.In a world that urgently needs healing on many levels, this is a movement whose time has come. The Healing Organization shows how it can be done, how it is being done, and how you can begin to do it too.

How to be human at work.HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master. This specially priced 14-volume set includes every book in the series:MindfulnessResilienceInfluence and PersuasionAuthentic LeadershipDealing with Difficult PeopleFocusSelf-AwarenessHappinessEmpathyLeadership PresencePurpose, Meaning, and PassionConfidenceMindful ListeningPower and Impact

This book investigates the influence of personal values on managerial behaviour in modern organizations, and how this impacts upon company performance and relationships. With a focus on central Europe, the authors explore the notion of a personal values system and seek to identify the influencing factors behind behaviour. Providing a new methodological and contextual framework which goes beyond established measurements, the book offers insights into the most important studies in the area and will provide valuable reading to academics in the fields of management, organization and HRM, as well as practitioners and policy-makers.

Um in jeder Situation - in Ihrer Karriere, Ihren Hobbys, Beziehungen oder in jeder Facette Ihres Lebens - bessere Leistungen zu erbringen, ist es wichtig, psychologische Fähigkeiten zu entwickeln, die ebenso wie körperliche Fähigkeiten gelehrt, erlernt und geübt werden können. Sowohl als Einzelpersonen als auch als Gruppe können wir diese psychologischen Fähigkeiten trainieren und nutzen, um das Bewusstsein zu schärfen, Talente und technische Fähigkeiten zu fördern und Spitzenleistungen zu erreichen. Mentale Bereitschaft und psychologisches Bewusstsein sind der Schlüssel zum Erfolg in jeder Umgebung. Nur wenige verstehen die Bedeutung psychologischer Fähigkeiten besser als der international anerkannte Professor Michael Bar-Eli. Als Sport- und Organisationspsychologe seit mehr als 35 Jahren erforscht Bar-Eli nicht nur die Wissenschaft der Leistung, sondern arbeitet auch direkt mit Spitzensportlern, Trainern und Teams zusammen, um ihnen zu helfen, ihren Erfolg auf dem Platz oder Feld zu verbessern. Boost! nimmt die Lektionen, die er aus der Sportpsychologie gelernt hat, und übersetzt sie für Führungskräfte und Manager in jeder Phase ihrer Karriere. Bar-Eli zeigt, wie jeder diese Lektionen anwenden kann, um Mitarbeiter und Angestellte besser zu unterstützen und zu inspirieren sowie ein nachhaltiges, erfolgreiches Arbeitsumfeld und Geschäft zu schaffen. Boost! schlüsselt die komplexe Verhaltensforschung des'Vorwärtskommens'auf. Durch originelle wissenschaftliche Forschung, einzigartige Fallstudien und Anekdoten aus der Welt des Sports und darüber hinaus erklärt Bar-Eli die psychologischen Grundlagen des menschlichen Verhaltens und wie wir dieses Wissen nutzen können, um größtmöglich erfolgreich zu sein und unsere Karriere und unser Privatleben zu meistern.

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Become a Better Leader by Improving Your Emotional IntelligenceBestselling author DANIEL GOLEMAN first brought the concept of emotional intelligence (EI) to the forefront of business through his articles in Harvard Business Review, establishing EI as an indispensable trait for leaders. The Emotionally Intelligent Leader brings together three of Goleman's bestselling HBR articles.In'What Makes a Leader?'Goleman explores research that found that truly effective leaders are distinguished by high levels of self-awareness and sharp social skills. In'The Focused Leader,'Goleman explains neuroscience research that proves that'being focused'is more than filtering out distractions while concentrating on one thing. In'Leadership That Gets Results,'Goleman draws on research to outline six distinct leadership styles, each one springing from different components of emotional intelligence. Together, these three articles guide leaders to recognize the direct ties between EI and measurable business results.

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There is a growing interaction between companies and countries, illustrated by a constant flow of trade, capital, and work. With the rapid emergence of other countries with sufficient potential to join the globalization process, it is necessary to provide techniques for managerial planning, organization, and control in an international context. Managerial Competencies for Multinational Businesses is a collection of innovative research on the methods of leadership styles and skills required for managers to be successful in an international company. Highlighting a range of topics, including human resource management, industrial relations, and international careers, this book is ideally designed for senior managers, business professionals, team leaders, and human resource managers seeking current research on the key aspects of managing a company in a developing globalized market.

Das Buch zeigt Ihnen auf, wie Sie die neusten Erkenntnisse der Neurowissenschaften wirkungsvoll in Ihren Arbeits- oder Führungsalltag integrieren können. Gehirngerechte Führung legt Ihnen dar, wie angewandte Psychologie aus der Perspektive der Neurowissenschaft sowohl in der Führungsarbeit wie auch im gesamten Berufsalltag wirkt.Basierend auf einem neuropsychologisches Verhaltensmodell erfahren Sie die plausiblen Zusammenhänge von Wahrnehmungen, Bedürfnissen, Emotionen, Denken und Handeln. Diese Erkenntnisse bilden eine wertvolle Grundlage zum Führen der eigenen Person, zum Führen von Teams und Unternehmenseinheiten. Dazu erhalten Sie zahlreiche Übungsanleitungen und Beispiele zur Veranschaulichung und praktischen Umsetzung. Das Thema dieses Werkes ist für Sie von besonderer Bedeutung, wenn Sie Ihr eigenes Empfinden und Verhalten und jenes Ihrer Mitmenschen besser verstehen wollen, um damit zu wertvollen Interaktionen und erfüllter Arbeitstätigkeit zugelangen. Zielgruppen:Dieses Fachbuch richtet sich an Führungskräfte und Coaches, wie auch an Personen aus der Arbeitswelt, die gewillt sind, an sich zu arbeiten, um mehr Zufriedenheit, Gelassenheit und Balance zu erlangen: und die Neurowissenschaften wissen, dass wir dies können, bis ins hohe Alter. Zum Autor: Christoph Hoffmann ist dipl. Psych. FH, dipl. Ing. HTL; Studium der Psychologie mit Schwerpunkt Arbeits- und Organisationspsychologie in Zürich. Er hat Führungserfahrung in diversen Erwachsenenbildungsinstitutionen und ist am IAP an der ZHAW Zürcher Hochschule für Angewandte Wissenschaften als Berater und Dozent im Zentrum für Leadership, Coaching und Change Management tätig.

This book presents new data in Applied Activity Theory (AAT) and Systemic-Structural Activity Theory (SSAT), that can be used in the study of human performance. The SSAT is the high-level generality theory that offers standardized principles of the analyses of human activity. These principles can be utilized in theoretical and applied studies. This multi-contributed book offers a selection of works that will provide a holistic picture of the field. The new data can be utilized for the study of extremely complex human-machine and human-computer interaction systems, and for evaluation of efficiency, complexity, and reliability of such systems at the design stage.Features Shows examples of self-regulative models of various cognitive processes Illustrates a method of study of production process in the construction industry Includes topics on learning, training, and management Covers a new method of computer based automated support of decision making under risk and uncertainty Presents a new method of evaluation of probabilistic structure of tasks, and the method of assessing reliability of human performance

Leadership is the habit of making good choices. Even in difficult and uncertain circumstances, the most effective leaders focus their attention and overcome entrenched patterns of behavior to push an organization to new heights of success. This capability is no fluke: the latest research on the brain shows that we can pinpoint the mental activity associated with it—and cultivate it for our benefit.In this book, Art Kleiner, a strategy expert; Jeffrey Schwartz, a research psychiatrist; and Josie Thomson, an executive coach, give a transformative explanation of how cutting-edge neuroscience can help business leaders set a course toward better management. Mapping the functions of a manager onto established patterns of mental activity, they identify crucial brain circuits and their parallels in organizational culture. Strategic leaders, they show, play the role of wise advocates: able to go beyond day-to-day transactional behavior to a longer-term, broader perspective that articulates their organization's deeper purpose. True leaders can play this influencer role in an organization because they have cultivated similar self-reflective habits in their own minds. Providing a powerful guide to decision strategies and their consequences, The Wise Advocate helps managers find their own inner voice and then make that voice ring out loud and clear, with a four-step program for practice and catalytic implications for management strategy, executive education, and business results.

This book uses biblical writings to examine how to build wise and moral boardroom boldness to mitigate executive ethical mishaps. The author uses the story of King David to explore the possible perplexities followers experience when their leaders suddenly make a toxic choice. Introducing a boardroom boldness language model (BBLM), Buford presents five boardroom languages to use when dealing with toxic leaders. How well organizations brace, respond, and proactively navigate the uncharted terrain of uncertainty could play a pivotal role in the success of the firm. Calling into question traditional constructs affiliated with power and trust, this book will advance the greater discussion by integrating spirituality, case studies, and leadership principles to measure the culture to cultivate boardroom boldness.

The traditional leadership styles of the past are underperforming in a world of continuous transformation. Those that recognise this and learn how to lead beyond their ego will become emotionally intelligent and ethical leaders who are able to build strong, collaborative relationships, and create a caring, sustainable and performance enhancing environment. This new book is rooted in the experience of senior managers and the latest discoveries in neuroscience. It gives you the tools to overcome the challenges faced by new organisational and commercial structures, technological developments, increased diversity and rapid globalisation and succeed. An essential read for current and aspiring organisational leaders, HR professionals, executive coaches and mentors, Leading Beyond the Ego is a vital point of reference for anyone in a leadership position and who wants to embrace this new world and Transpersonal Leadership.

This book is about the rules of long-term professional success. The international study on which this book is based suggests that success is, above all, one thing: the quest for a combination of happiness and satisfaction, coupled with economic independence. However, the data also suggest that the definition of success varies significantly from person to person. And furthermore, it seems like success is not an objective quality, but at least partly it results from a process of comparison with a peer group - which means in turn that the selection of your peer group is crucial for your perceived level of success in life. The author argues that, in fact, certain success factors do exist and that they are fewer in number than one might think. But above all, if we look thoroughly at the lives of truly successful people, it soon becomes apparent that success primarily has to do with overcoming setbacks, failure and crisis. This ability to effectively process adversity is also known as resilience. Because of its criticality for success this concept is discussed in greater depth using the FiRE model (Factors improving Resilience Effectiveness) as a structure. This concept has been developed by the author through many years of research. It differs from existing models due to its holistic approach including analysing different disciplines of science such as biology, medicine, brain research, epigenetics, sociology, psycho-neuro-immunology etc.

Inteligencia emocional en la empresa de Daniel Goleman es un volumen de la colección «Imprescindibles» de Conecta, que reúne las ideas esenciales para el profesional y la empresa de hoy por los autores de referencia. --Edición en colaboración con Harvard Business Review-- ¿Qué distingue a los grandes líderes de los que son solo buenos? Según Daniel Goleman, no es el cociente intelectual o las aptitudes técnicas, sino la inteligencia emocional, cinco habilidades que permiten a los mejores líderes maximizar su rendimiento y el de sus seguidores: conciencia de uno mismo, autogestión, motivación, empatía y habilidad social. Y todos podemos mejorar esas aptitudes por medio de la persistencia, la práctica y las valoraciones de colegas o formadores. Muchos directivos suponen de forma equivocada que el estilo de liderazgo es consecuencia de la personalidad y no una elección estratégica. Hay seis estilos de liderazgo básicos y cada uno de ellos deriva de diferentes competencias de la inteligencia emocional. Cuantos más estilos domine un líder, mejor. Poder elegir entre los estilos autoritario, afiliativo, coercitivo, pionero, democrático y formativo cuando lo requieran las circunstancias genera el mejor clima en una organización y optimiza el negocio. Los «Imprescindibles» de Conecta, en colaboración con Harvard Business Review, permiten acceder a las grandes ideas de los autores de referencia que inspiran a directivos y profesionales. Este volumen reúne los textos «Liderazgo que da resultados» y «¿De qué está hecho un líder?» de Daniel Goleman, autor de Inteligencia emocional y El líder resonante crea más (Debolsillo, 2010), entre otras obras.

Humans have a natural instinct to help others.Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone--social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable.But here's the funny thing: even though we hate to ask for help, most people are wired to be helpful. And that's a good thing, because every day in the modern, uber-collaborative workplace, we all need to know when and how to call in the cavalry.However, asking people for help isn't intuitive; in fact, a lot of our instincts are wrong. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake.This pragmatic book explains how to get it right. With humor, insight, and engaging storytelling, Heidi Grant, PhD, describes how to elicit helpful behavior from your friends, family, and colleagues--in a way that leaves them feeling genuinely happy to lend a hand.Whether you're a first-time manager or a seasoned leader, getting people to pitch in is what leadership is. Fortunately, people have a natural instinct to help other human beings; you just need to know how to channel this urge into what it is you specifically need them to do. It's not manipulation. It's just management.

This edited collection surveys and analyses the multidimensional problem of Hubris syndrome, and its deleterious effect on leadership within organisations. The study develops an extended metaphor of the social and political ill of Hubris as a virulent, communicable disease of dysfunctional leadership, illustrating its ubiquity and potential for serious harm. Taking a biological perspective to understand the possible underlying mechanisms as well as the environments in which hubris has been found to thrive, contributors emphasise the notion of prevention over cure. Divided into three sections, The Leadership Hubris Epidemic examines psychological, neuroendocrinological and neuropsychological approaches to the biology of Hubris, explores factors that encourage or inhibit its growth, and finally provides methods for preventing or retarding its development. This book has huge interdisciplinary appeal and scholars of biology, psychology, sociology, management, and politics will find the topic extremely useful, as well as anyone who is interested in the structure and governance of organisations.

Der Fokus dieses Tagungsbandes liegt auf der Frage nach dem Schlüssel für erfolgreiche Organisationen der Zukunft. Die Beitragsautoren zeigen, wie emotionale Intelligenz erlernt werden kann und diese somit den Change-Management-Prozess erfolgreich unterstützt. Es wird nachgewiesen, welche Schlüsselrolle emotionale Intelligenz in der Führung, in der Personalentwicklung und im Marketing spielt und wie Erkenntnisse aus der Hirnforschung helfen, eigene Emotionen und Verhaltensweisen besser kennenzulernen, zu steuern und erfolgreich zu ändern. Anwendungsorientierte Ansätze und Best-Practice-Beispiele machen dieses Buch zum Schlüssel für den Wissenstransfer von angewandter Forschung in die praktische Umsetzung.

Exploring the management of innovation is a largely interdisciplinary endeavour. It requires scholars to address problems from a variety of perspectives that include strategic, operational, technological and behavioural. The problem domain includes the management of innovation, technology strategy, research and development, information technologies, technology-based entrepreneurship, and the commercialization of scientific research. Behavioural theories of innovation have developed in multiple directions over the years, and this collection of chapters takes stock and provides examples of new developments at the intersection of innovation studies, and studies of managerial and organizational cognition. This is the third volume in the New Horizons in Managerial and Organizational Cognition series and comprises a collection of contributions that reflects the rich and encouraging developments at the intersection of cognition and innovation. The book explores the frontiers of socio-cognitive and socio-psychological research as it relates to innovation management and innovation processes. Major topics covered include attention, decision making, information processing, learning, cognitive frames, ecosystems and business model innovation, perceptual and interpretive processes, ethics and social dilemmas, power, and change.

To perform better in any situation - in your career, hobbies, relationships, or in any facet of your life - it is critical to develop psychological skills, which, just like physical abilities, can be taught, learned, and practiced. Both as individuals and as groups, we can tone these psychological skills and use them to heighten awareness, foster talents and technical abilities, and reach peak performance. Mental preparedness and psychological awareness are the keys to thriving in any environment. Few understand the importance of psychological skills better than the internationally recognized professor Michael Bar-Eli. As both a sports and organizational psychologist for more than 35 years, Bar-Eli has not only researched the science of performance but has also worked directly with elite athletes, coaches, and teams to help them improve their success on the court or field. Boost! takes the lessons he's learned from sports psychology and translates them for leaders and managers at any stage in their career. With prescriptive advice, Bar-Eli illustrates how anyone can apply these lessons to better support and inspire co-workers and employees and create a sustainable, successful working environment and business. Boost! breaks down the complex behavioral science of getting ahead. Through original scientific research, unique case studies, and anecdotes from the world of sports and beyond, Bar-Eli explains the psychological underpinnings of human behavior and how we can harness this knowledge to perform at our highest levels, succeeding in our careers and personal lives.

The workplace is not immune to the problems, pressures, and challenges presented by experiences of loss and trauma and the grief reactions they produce. This clearly written, well-crafted book offers important insights and understanding to help us appreciate the difficulties involved and prepare ourselves for dealing with such demanding situations when they arise. People's experiences of loss and trauma are, of course, not left at the factory gate or the office door. Nor are loss and traumatic events absent from the workplace itself. Loss, grief, and trauma are very much a part of life - and that includes working life. Executives, managers, human resource professionals, and employee assistance staff need to have at least a basic understanding of how loss, grief, and trauma affect people in the workplace. This book provides that foundation of understanding and offers guidance on how to find out more about these vitally important workplace issues.The text provides a valuable blend of theory and practice that will be of interest to those involved in management, human resources, and organizational studies as well as those interested in the social scientific study of loss, grief, and trauma - and, of course, to those involved in the helping professions. It is essential reading for anyone concerned with making the workplace a more humane and effective environment, or anyone wishing to develop an understanding of the complexities of loss, grief, and trauma in our lives.

Neuroscience is a multidisciplinary research area that evaluates the structural and organizational function of the nervous system. When applied to business practices, it is possible to investigate how consumers, managers, and marketers makes decisions and how their emotions may play a role in those decisions. Applying Neuroscience to Business Practice provides theoretical frameworks and current empirical research in the field. Highlighting scientific studies and real-world applications on how neuroscience is being utilized in business practices and marketing strategies to benefit organizations, as well as emergent business and management techniques being developed from this research, this book is a pivotal reference source for researchers, managers, and students.

لماذا يتسبب النظام الاداري في جعل الموظفين يكرهون وظيفتهم في الوقت الذي يقوم فية نظام اخر بالهام الموظفين للقيام بمهامهم و احترام مبادئهم؟ اتضح ان المهارات العاطفية و الذهنية للافراد المديرين هي السبب الرئيسي. ففي المنظمات الحديثة يحرصون علي اعادة ترتيب مواردهم البشرية ذات المهارة العالية حتي لا يكون هناك شئ اكثر اهمية من مجرد تطوير المهارات التي تحث الافراد علي التفوق في منافاستهم

تعد قيمة مهارات الناس في تنظيم الإدارة مقبولة على نطاق واسع، ولكن في بعض الأحيان تتطلع الشركات إلى اعتبار الآتي'كيف نحصل على مديرين أفضل في أداء الأدوار الإشرافية؟'قد تنظر الشركة إلى ذلك الأمر من زاوية أخرى، وهي أن الجوانب الفنية الأخرى لأداء وظيفة المدير قد توصف بأنها قابلة للتدريب. وبناء على ذلك، تسخر الشركات تدريباتها نحو سد الثغرات في المعرفة بشأن أفضل الممارسات الحالية، وتقديم الجديد، وتكنولوجيا تحسين الإنتاج، ومراجعة التحديثات الخاصة بسياسة الشركة، وما شابه ذلك

A leader's singular job is to get results. But even with all the leadership training programs and'expert'advice available, effective leadership still eludes many people and organizations. One reason, says Daniel Goleman, is that such experts offer advice based on inference, experience, and instinct, not on quantitative data. Now, drawing on research of more than 3,000 executives, Goleman explores which precise leadership behaviors yield positive results. He outlines six distinct leadership styles, each one springing from different components of emotional intelligence. Each style has a distinct effect on the working atmosphere of a company, division, or team, and, in turn, on its financial performance. Coercive leaders demand immediate compliance. Authoritative leaders mobilize people toward a vision. Affiliative leaders create emotional bonds and harmony. Democratic leaders build consensus through participation. Pacesetting leaders expect excellence and self-direction. And coaching leaders develop people for the future. The research indicates that leaders who get the best results don't rely on just one leadership style; they use most of the styles in any given week. Goleman details the types of business situations each style is best suited for, and he explains how leaders who lack one or more of these styles can expand their repertories. He maintains that with practice leaders can switch among leadership styles to produce powerful results, thus turning the art of leadership into a science.The Harvard Business Review Classics series offers you the opportunity to make seminal Harvard Business Review articles a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world—and will have a direct impact on you today and for years to come.

Do you feel comfortable delivering bad news? Do you look forward to speaking in public? Do you enjoy networking? Is it easy for you to speak your mind and be assertive with friends and colleagues? If you answered no to any of these questions, this book can help! What often sets successful people apart is their willingness to do things most of us fear. What's more, we have the false notion that successful people like to do these things, when the truth is that successful people have simply found their own way to do them.According to Andy Molinsky, an expert on behavior in the business world, there are five key challenges underlying our avoidance tendencies: authenticity, competence, resentment, likability, and morality. Does the new behavior you're attempting feel authentic to you? Is it the right thing to do? Answering these questions will help identify the “gap” in our behavioral style that we can then bridge by using the three C's: Clarity, Conviction, and Customization. Perhaps most interesting, Molinsky has discovered that many people who confront what they were avoiding come to realize that they actually enjoy it, and can even be good at it.Short, prescriptive, and based not only on the author's groundbreaking research but on his own quest to get out of his comfort zone, Reach will help you take the thing you are most afraid of doing and make it a proud part of your personal repertoire.

How to be human at work. The HBR Emotional Intelligence Series.HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.This specially priced four-volume set includes Happiness, Resilience, Mindfulness, and Empathy.

A practical'how-to'guide to changing the way you think about your emotions Bestselling personal development author Gill Hasson is back with this pocket sized guide to dealing with your emotions. Learn how to understand yourself and those around you with practical tips and tricks that will help you be more assertive, forge stronger relationships and manage anxiety. Did you know that the way you approach your own thoughts and feelings determines your happiness and success in every area of your life? Just think about it for a second, it's not necessarily the smartest people that are the most successful or the most fulfilled in life, being clever or highly skilled isn't enough. Your ability to manage your feelings, other people and your interactions with them are what makes all the difference. This highly practical book is full of advice, tips and techniques to help you: Understand and manage your emotions Become more assertive and confident Develop your social skills and your interactions with others Handle difficult situations, events and other people The Emotional Intelligence Pocketbook is your practical'how-to'guide for understanding yourself and those around you.

Shadow Working in Project Management aims at contributing to our knowledge of all things unconscious and irrational in our behaviour. It takes the form of an empirical research, and therefore addresses mostly the tools and techniques available to get in touch with Shadow aspects of self and collective, to recognize how it manifests, how it can lead to conflict, and ways to address it. From that perspective, it advances on to question the underlying beliefs of current management practices. It explores as well the inherent need for control in projects, being those of a professional nature, or other ventures. It challenges the strength of the concept of the'rational man'and its protagonism. Joana Bértholo's work explores the role and nature of the Shadow in the context of projects and their management, with an emphasis on techniques to address it. Despite being directed to managers and dedicated to the analyses of the managerial discourse, the tools and processes it proposes have universal relevance, based on the fact that the Shadow is everywhere, within everyone, from the individual to the global scale.