Made available in DSpace on 2015-04-22T22:10:45Z (GMT). No. of bitstreams: 1 natasha.pdf: 2566621 bytes, checksum: 8204aef2481c425b8acf78a3e517b652 (MD5) Previous issue date: 2013-12-30 This dissertation aims to propose the use of tools that contribute to the reduction and adequacy of drug supplies through the logistics process planning and supply of medicines in the storeroom of the hospital Thom?? de Medeiros Raposo, a public hospital located in the metropolitan region of Manaus, in Amazonas State. In order to reach this purpose, it was necessary to accomplish a literature review aiming to identify the best practices concerning products logistical flow in formal manufacturing sector in general, including the acquisition, distribution within the organization and delivery to the customer or end user. Another goal was to verify, based on a case study of a public hospital, the logistics flow of medication, since the very supply stage to medicine administration to patients. It was also necessary to verify the cycle of rivers and its influence on the hospital attendances, and, finally, the proposal for the establishment of a basic model for material management and use o tools for inventory control based on the seasonality of the rivers, with the view to facilitate the inventory maintenance in the hospital warehouse in a balanced way. This is a qualitative approach study, using bibliographic and case study means for the composition of the argumentative text. It was concluded that the measure proposed in this research will lend a more fluid and efficient dynamic, without losing operational control, also contributing for inventories reducing in the process of medicines supply and reducing the problem of lack of medicines. It also provides greater synergy among the hospital pharmacy (stock), the acquisition sector and the supply distributor Esta disserta????o tem como objetivo propor o uso de ferramentas que contribuam para a redu????o e adequa????o dos estoques de medicamentos, por meio do processo log??stico e planejamento de abastecimento de medicamentos no almoxarifado do hospital Thom?? de Medeiros Raposo, um hospital p??blico localizado na regi??o metropolitana de Manaus, no Estado do Amazonas. Para chegar a este fim, foi necess??rio identificar, por meio da revis??o da literatura, as melhores pr??ticas do fluxo log??stico formal de produtos na ind??stria manufatureira em geral, incluindo a aquisi????o, a distribui????o interna na organiza????o e a entrega ao cliente/usu??rio final; verificar, com base em uma pesquisa realizada neste mesmo hospital, o fluxo log??stico de medicamentos, desde seu fornecimento at?? a administra????o em um paciente atendido naquela organiza????o; verificar o ciclo dos rios e sua influ??ncia na rotina de atendimentos hospitalares; e apresentar a proposta de implanta????o de um modelo b??sico de gest??o de materiais e uso de ferramentas controle de estoque baseado na sazonalidade dos rios de maneira a viabilizar a manuten????o do estoque em almoxarifado hospitalar de forma equilibrada. Trata-se de um estudo de abordagem qualitativa, utilizando-se de meios bibliogr??ficos e estudo de caso para a composi????o do texto dissertativo. Concluiu-se que a medida proposta emprestar?? ao processo de abastecimento de medicamentos uma din??mica mais fluida e eficiente, sem perder o controle operacional, reduzindo os estoques e reduzindo o problema de falta de medicamentos. Proporciona, ainda, maior sinergia entre a farm??cia hospitalar (estoque), a ??rea de compras e o distribuidor de medicamentos