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Goal-Setting in Speech-Language Pathology: A Guide to Clinical Reasoning is the first textbook of its kind on evidence-based clinical decision-making for speech-language pathologists (SLPs). The goal of this text is to fill a pedagogical need for an efficient tool that teaches clinical reasoning to guide treatment planning. There are a number of existing resources in speech-language pathology that describe the how-to of writing goals, but not the clinical decision-making thought process behind the formulation of patient-centered goals. The text strives to address the knowledge gap in clinical learning environments across the scope of learners. Written for graduate-level students in clinical methods courses, it will also be an invaluable resource for novice SLP clinicians.

This edited collection presents the latest work on the application of discursive psychology and conversation analysis to sensitive interactions and interventions in healthcare. While all interactions in healthcare settings can be challenging for both patients and practitioners, this book pays particular attention to topics that are likely to be especially sensitive, such as communication around sexual health, palliative care, suicide prevention, medically unexplained symptoms, or chronic pain. Across nine chapters authors discuss how discursive psychology and conversation analysis can help us understand what people actually do in conversations, hence providing a strong basis for developing and testing training methods that support health professionals to reflect on their interactions with patients. Addressing both practical and theoretical challenges in the development and implementation of such training sessions, this volume establishes the state-of-the-art in this area and offers a valuable tool for academics and researchers in discourse analytical fields, practitioners working to improve communication in health, as well as meeting facilitators in education or work settings related to healthcare.

This collection explores communication differences in individuals with sensory impairment/loss relevant to health and education students and professionals.Children and adults with hearing, vision, and dual sensory impairment/ loss may experience differences and/or difficulties with communication. This book goes beyond describing sensory loss to encourage readers to think about sensory loss and communication as part of a biopsychosocial view of health and the intersecting identities of the clients and families that they service. The book takes a strengths-based, evidence-informed approach and utilises the International Classification of Functioning, Disability and Health (ICF) of the World Health Organization (WHO). Each chapter focuses on either children or adults with hearing, vision, dual sensory impairment/loss, or sensory loss and complex communication needs. Each chapter introduces the group described in the chapter and issues around appropriate use of terminology, followed by a discussion of the sensory impairment/loss and communication needs considered within each component of the ICF. Chapters conclude with case studies highlighting cultural and linguistic diversity, high-resourced and low- resourced contexts, and intersecting identities in which the framework of the ICF is applied.This book is a valuable resource for scholars, educators, and clinicians interested in evidence-based practices to support their work with individuals experiencing sensory loss.

Lessons in Teletherapy provides composite case studies and a treatment framework for clinicians exploring virtual therapy with clients. Louis Propp, a seasoned clinical psychologist specializing in child, adolescent, and family therapy, draws from his experience rapidly transitioning to telehealth during the first year of the COVID-19 pandemic. These stories mirror the real patient and provider challenges and progression, in monthly segments, addressing such issues as family domestic violence, behavioral issues, neurodivergence, substance abuse, social discrimination, grief, and psychopathology. Using a cognitive behavioral therapy-based treatment intervention—developed from ideas common to both in-person and virtual therapy—Dr. Propp demonstrates and explains how this framework may be applied to each client's unique situation.

An action-oriented and radically hopeful field guide to the underground, patient-led revolution for better health and health care.Anyone who has fallen off the conveyer belt of mainstream health care and into the shadowy corners of illness knows what a dark place it is to land. Where is the infrastructure, the information, the guidance? What should you do next? In Rebel Health, Susannah Fox draws on twenty years of tracking the expert networks of patients, survivors, and caregivers who have come of age between the cracks of the health care system to offer a way forward. Covering everything from diabetes to ALS to Moebius Syndrome to chronic disease management, Fox taps into the wisdom of these individuals, learns their ways, and fuels the rebel alliance that is building up our collective capacity for better health.Rebel Health shows how the next wave of health innovation will come from the front lines of this patient-led revolution. Fox identifies and describes four archetypes of this revolution: seekers, networkers, solvers, and champions. Each chapter includes tips, such as picking a proxy to help you navigate the relevant online communities, or learning how to pitch new ideas to investors and partners or new treatments to the FDA. On a personal level, anyone who wants to navigate the health care maze faster will want to become a health rebel or recruit some to their team. On a systemic level, it is a competitive advantage for businesses, governments, and organizations to understand and leverage the power of connection among patients, survivors, and caregivers.Proactive, optimistic, and innovative, Rebel Health is a guiding light for anyone who wishes to join the health rebel alliance and become the hero of their own story.

Decision-Making in Veterinary Practice The first-ever guide to rational decision-making in veterinary practice The practice of veterinary medicine entails crucial decisions about patient care on a daily basis. Whether to admit patients displaying symptoms, whether to pursue diagnoses or prioritize therapeutic trials, whether to advise overnight stays after routine surgery, whether to refer patients; the answers to questions like these can significantly influence patient outcomes and standards of care. However, veterinary clinicians are seldom trained to analyze their patterns of decision-making, relying instead on the existing culture of a practice to dictate their behaviors. This can lead to irrational decisions, institutional inertia, reluctance to comply with evidence-based medicine, and failure to optimize patient outcomes. Decision-Making in Veterinary Practice provides the first-ever dedicated guide to rational principles for decision-making in veterinary practice. Rooted in the study of normative ethics, it seeks to pose important questions and develop processes by which they can be answered. The book promises to transform the clinical performance of clinicians and practices that utilize it. Decision-Making in Veterinary Practice readers will also find: Discussions of key issues based on extensive clinical experience and evidence Detailed discussion of important decision determinants like time of day, patient weight, criteria for stopping treatment, and more Essential insights on clinical decision-making and clinical reasoning Decision-Making in Veterinary Practice is ideal for all veterinary practitioners, veterinary students, and clinical skills instructors.“Decision Making in Veterinary Practice offers expert medical knowledge and an ethical sensibility to illuminate everyday veterinary issues like animal euthanasia, treatment of elderly patients, and moral stress. The result is an unparalleled practical road map to fulfilling the patient advocacy role of the veterinarian. I wish I had the benefit of Dr. Kipperman's wisdom when I was a young veterinarian. All veterinarians should read this terrific book—veterinary students, new graduates, and seasoned professionals.” Simon Coghlan, PhD, BVScUniversity of MelbourneVictoria, Australia “Decision Making in Veterinary Practice is a detailed and thoughtful discussion of many key aspects of veterinary clinical decision making. Drawing from decades of personal experience as an internal medicine specialist and practice owner, Dr. Kipperman provides numerous realistic case examples to illustrate both the challenges facing clinicians and many potentially helpful strategies for improving decision- making and optimizing patient outcomes.” Brennen McKenzie, MA, MSc, VMDAdobe Animal HospitalLos Altos, CA “Decision Making in Veterinary Practice is a helpful resource focused on how decisions are made, and how decision-making can be improved in the interests of veterinary patients. It contains many excellent case examples documenting positive and negative outcomes of decisions. A unique aspect of this book is its disclosures of Dr. Kipperman's experiences as an internist – including humble accounts of lessons learned and insights into the moral distress experienced by veterinary specialists.” Anne Quain, BVSc, MVetStudSydney School of Veterinary ScienceSydney, Australia

In this third edition, Judith Jordan explores the history, theory, and practice of relationship-centered, culturally oriented psychotherapy as a tool for building meaningful connections in a world of increasing isolation. This essential primer is ideal for students and practitioners alike, guiding them through the ins and outs of relational–cultural therapy (RCT). New to this edition is real-world research and guidelines related to distance learning, working with marginalized groups, and working towards social justice. Jordan built RCT upon the understanding that people need social and emotional connections to flourish. In a digital era full of uncertainty and disconnection, it is more important than ever to mend relational resilience and reestablish positive, growth-fostering relationships. The therapist therefore works to deepen their bond with the client to help them build similar bonds outside of therapy. They work with the client's relational images based on positive and negative experiences to manage expectations and teach relationship-building skills.

Hoe vind je de juiste woorden om in gesprek te gaan? Hoe ga je om met dilemma's? Hoe haal je veerkracht uit dialoog? Blijven doen wat er het meest toe doet, dat is dé uitdaging voor elke zorgverlener. Voor die warme zorg zijn met elkaar kunnen praten, en het kunnen maken van keuzes waar je je goed bij voelt, de meest waardevolle ingrediënten. Maar hoe doe je dat? Zorg dragen vanuit dialoog en verbinding biedt handvatten om de dialoog met patiënten, cliënten en collega's te verdiepen en om keuzes te maken die écht aansluiten bij de behoeften van de zorgontvanger. Met aandacht voor je eigen veerkracht en welzijn als zorgverlener. Dit boek is bedoeld voor iedereen die in de zorg werkt, of dat nu in een ziekenhuis, een woonzorgcentrum, een thuiszorgorganisatie of een andere setting is. Het biedt concrete voorbeelden, oefeningen, reflectievragen en verhalen uit de praktijk. Bovenal nodigt het je uit om zelf aan de slag te gaan met de thema's die voor jou relevant zijn, en om zo je eigen zorgverhaal te schrijven.

Bringing contemporary couple therapy to life, this casebook candidly illustrates the'whats,''whys,'and'how-tos'of leading clinical approaches. Well-known contributors provide a window into their work with couples seeking help for a variety of relationship challenges. Cases depict the moment-by-moment process of therapy, from the initial assessment and case formulation through the beginning, intermediate, and concluding phases. Themes addressed include working across cultural divides; helping couples living with psychological or medical disorders; and treating interfaith couples, military couples, and same-sex and queer couples. Enhancing the book's utility for course use, the expert editors concisely introduce each case and describe how the approach fits into the broader field. See also Lebow and Snyder's Clinical Handbook of Couple Therapy, Sixth Edition, which provides an authoritative overview of theory and practice.

This fascinating book demonstrates how hypnotic communication has the potential to improve patient outcomes in emergency care, integrating insights on the connection between mind and body for paramedics and other first responders. Providing a step-by-step guide to using these skills around a range of contexts, from managing pain to cardiovascular emergencies to burns to respiratory distress, the book asks paramedics and first responders to become aware of what they say to patients, as well as how they say it. It offers ways to allow targeted communication to complement standard medical procedures, creating a symbiotic rapport that will provide the basis for an improved outcome for the patient.Fully referenced and based on a robust range of evidence, the book is written by an active paramedic with over 20 years'experience with a Ph.D. in Human Development with a focus on paramedic decision-making; and a professor with doctorates in Health Psychology and Education who field tested the skills as a professional EMT. This book will interest any professional working in emergency care, including paramedics, EMTs, trauma nurses, and psychiatric nurses.

In a world that too often marginalizes people based on their race, gender, sexual orientation, body size, or disability, medicine can often be no different. Far from “doing no harm,” it treats some patients unfairly, leading to detrimental effects. Guided by diverse patient testimonies and case studies, Microaggressions in Medicine focuses on the harms that such patients face. It amplifies their voices, stories, and experiences, which have too-often been excluded from mainstream bioethical, medical, and popular discussions. Microaggressions in medicine are not rare, but frequent in the healthcare experiences of marginalized patients. Recognizing this can help patients better understand and make sense of their experiences. As bioethicists Lauren Freeman and Heather Stewart argue, building such an awareness can also help current and future healthcare professionals recognize the serious and enduring consequences that microaggressions have on their patients. Freeman and Stewart offer practical strategies for healthcare professionals to reduce microaggressions in their practices. The harms of microaggressions are anything but micro. Healthcare professionals have a moral obligation to prevent them as much as possible. Health equity can be achieved, but only through first recognizing the harm caused by microaggressions in medical contexts. Shining a light on microaggressions in medicine and offering concrete ways for health professionals to avoid them in the future will make a positive difference in the lives of marginalized patients as they interact with medical institutions and practitioners. All patients deserve high quality, patient-centered care but healthcare professionals must change their practices in order to achieve such equity.

The Patient-Centered Clinical Method (PCCM) has been a core tenet of the practice and teaching of medicine since the first edition of Patient-Centered Medicine - Transforming the Clinical Method was published in 1995. This timely fourth edition continues to define the principles underpinning the patient-centered clinical method using four major components, clarifying its evolution and consequent development, and it brings the reader fully up to date. It reinforces the relevance of the method in the current much-changed realities of health care in a world where virtual care will remain common, dependence on technology is rising, and societal changes away from compassion, equity, and relationships toward confrontation, inequity, and self-absorption.Fully revised by its highly experienced author team ensuring wide interest and written for those practising now and for the practitioners of the future, this new edition will be welcomed by a wide international audience comprising all health professionals from medicine, nursing, social work, occupational therapy, physical therapy, pharmacy, veterinary medicine, and other fields.

Presenting a series of empirical studies by scholars working with approaches from ethnomethodology and conversation analysis, Medical and Healthcare Interactions studies real-life work and training encounters among medical and healthcare professionals and trainees or between professionals and patients.Using video analysis and detailed description, it considers the methods and procedures through which professionals, trainees, and patients produce actions and interpret those of others, exploring questions of member competence and socialization within situated courses of interaction.The book offers fruitful contributions for training and education in the field of healthcare and will appeal to scholars in the human and social sciences with interests in interaction, ethnomethodology, and conversation analysis.Chapter 9 of this book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons [Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND)] 4.0 license.

This practical, thought-provoking guide provides the unemotional, clear, and accurate advice necessary for communicating with patients in a palliative care setting – a pivotal aspect of being a palliative care expert that is so difficult to quantify and teach. It uses genuine anecdotes and case studies to bring theory to life and assist in everyday application.The revised edition includes sections on the conversation about assisted dying and how it feels to be on the other side of clinical communication as a patient or carer.Communication in Palliative Care is a wide-ranging, invaluable resource to palliative care professionals across all clinical settings.Features: Offers the lessons learned over a lifetime of care in practice from diagnosis into bereavement Addresses the topics of daily concern to palliative care professionals and carers working in oncology or with non-malignant disease and with the elderly across all clinical settings Presents a succinct summary of points and lessons from each case study

Kwaliteit van zorg staat onder druk door veel vraag, complexiteit en hoge kosten. Het idee van'passende zorg'helpt om deze problemen aan te pakken. Dit boek geeft inzicht in theorieën (hoofd), het stimuleert zelfreflectie (hart) en bevat praktische tips. Het boek helpt bij het verdiepen van kennis, en ook bij het ontwikkelen van een eigen kijk op de kwaliteit van zorg. Voor (toekomstige) zorgprofessionals die niet alleen willen weten wat goede zorg is, maar ook willen begrijpen hoe ze écht het verschil kunnen maken. In deze geheel herziene druk waarvan de tekst ook online beschikbaar is, komen allereerst aan de orde: de fundamenten van het kwaliteitsdenken, zoals evidence-based practice en patiëntenparticipatie, de basismodellen van kwaliteit van zorg, de groei van de gezondheidszorg en daarmee de actuele uitdagingen. Daarnaast gaat het boek in op de context waarin (aankomend) zorgprofessionals werken. De brede context, zoals de wijze waarop in Nederland de gezondheidszorg en het kwaliteitsdenken georganiseerd is en de smallere context, zoals het teamklimaat waarin (aankomend) gezondheidsprofessionals werken, communiceren en samenwerken. De kennis wordt regelmatig afgewisseld met reflectievragen en suggesties voor verdere verdieping. De daaropvolgende hoofdstukken bieden een kader en handvaten om kwaliteitsverbeteringen daadwerkelijk vorm te geven en te implementeren in de praktijk. Dat vraagt van (aankomend) zorgprofessionals dat zij leiderschap tonen, problemen signaleren, systematisch analyseren en gericht zijn op het oplossen ervan, en zelf continu blijven leren. Immers de gezondheidszorg verandert razendsnel en dat vraagt flexibiliteit en veerkracht om de kwaliteit van zorg voor iedereen te blijven garanderen.

Bringing insights from linguistics to those without a background in this field, An Introduction to Language and Communication for Allied Health and Social Care Professions enables readers to better appreciate the ways in which language functions simultaneously as an instrument to encode and communicate meaning, build and sustain interpersonal relationships, and express identity. Grounded in the understanding of language as a multifunctional, interactional tool offered by sociolinguistics, pragmatics, and discourse analysis, the book: Provides readers with well-grounded tools that they can use to inform their daily work as well as to reflect upon their own communicative practices and – where necessary – to improve them Features ‘discussion points'in the form of questions, suggestions for reflection, and small analysis tasks throughout Contains end-of-chapter summaries and suggestions for further reading An Introduction to Language and Communication for Allied Health and Social Care Professions is ideal as a core or supplementary textbook for students on degrees in public health, social work, social care, nursing, and other allied health professions who are taking courses in communication. It is also an invaluable guide for qualified health and social care practitioners, to support both their professional practice and their continuing professional development.

In children, mental health challenges and communication differences typically combine in complex and inter-related ways. Remarkably, this crucial point is all too often forgotten, and communication is overlooked. Services are frequently fragmented, leading professionals to look at children through distinct lenses of either mental health or communication, meaning insights can be incomplete and important perspectives unshared.Working with Child and Adolescent Mental Health makes the compelling case that communication is central and should be a primary consideration whenever we think about children's mental health. With a practical focus, and an easy- to-read format, it suggests how this can be achieved by identifying how practitioners and services can work more cohesively to understand and optimise children's communication capacities.This book includes: Practical advice, grounded in current research, and presented in an easy-to-read, digestible style Guidance to help practitioners competently and compassionately identify and respond to the needs of children and young people with complex combined communication and mental health needs Real-life case studies from a wide range of settings, unpicked to clearly illustrate topics discussed in the book and offer encouragement and inspiration to practitioners Checklists and questionnaires to help practitioners in daily practice Recommendations for, and links to, useful additional resources Tools to support reflection and enhancement for individual practitioners and services Essential reading for speech and language therapists, psychologists, mental health practitioners, educators, social workers, and anyone else concerned with children's wellbeing and resilience, this book highlights the transformational impact of placing communication at the heart of all efforts to support children and young people's mental health.

Dit boek gaat in op het leveren van farmaceutische patiëntenzorg. Om deze zorg goed te kunnen leveren is het noodzakelijk meer te weten over onderwerpen die daar een belangrijke rol bij spelen: denk aan medicatieveiligheid, het goed uitvoeren van medicatiebewaking, polyfarmacie, de invloed van therapietrouw en de samenwerking tussen de verschillende zorgverleners, zoals de huisarts, de praktijkondersteuner, de thuiszorg, de specialisten in het ziekenhuis en andere apotheken. In het boek is ook aandacht voor de rol van de mantelzorger, de zorg aan de patiënt die niet meer beter wordt (palliatieve zorg) en de kwaliteit van zorg die elke apotheek moet leveren.Achtergronden van farmaceutische patiëntenzorg is een geheel nieuw boek. Het heeft zijn eigen plek gekregen naast het standaardwerk Farmacotherapie voor apothekersassistenten. Het boek sluit door de inhoud naadloos aan op de onderdelen B1-K1 ‘Voert geïndividualiseerde farmaceutische patiëntenzorg uit', B1-K1 ‘Verleent niet-receptgestuurde zorg aan de patiënt'en B1-K4-W3 ‘Werkt multidisciplinair samen en stemt werkzaamheden af (samenwerking)'uit het Kwalificatiedossier. Daarnaast is het boek bij uitstek geschikt om ingezet te worden bij het keuzedeel ‘Specifieke doelgroepen voor de apothekersassistent'. In Nederland is het begrip ‘farmaceutische patiëntenzorg (FPZ)'in 1993 geïntroduceerd. Bij farmaceutische patiëntenzorg vindt een intensievere begeleiding van patiënten plaats door de apotheek. Het doel is dat de patiënt zijn geneesmiddelen zo effectief, correct en veilig mogelijk gebruikt. Dit kan alleen als het apotheekteam de patiënt goed kan informeren over de geneesmiddelen, de toediening en het doel of belang van de behandeling. Farmaceutische patiëntenzorg wordt geleverd door het hele apotheekteam. Achtergronden van farmaceutische patiëntenzorg is geschikt voor iedereen die de opleiding tot apothekersassistent volgt. Daarnaast is het als naslagwerk erg handig in de dagelijkse praktijk van de apotheek.Jeroen Mentink is openbaar apotheker in Zierikzee. Naast zijn werkzaamheden als apotheker is hij actief in het onderwijs en heeft hij ruime ervaring met (na)scholing van apothekers, farmaceutisch consulenten en apothekersassistenten. Verder heeft hij zitting in diverse (vakinhoudelijke) commissies en is hij actief als auteur van scholingen en naslagwerken.

Narrative Medicine: A Rhetorical Rx rests on the principles that storytelling is central to medical encounters between caregivers and patients and that narrative competence enhances medical competence. Thus, the book's goal is to develop the narrative competence of its reader. Grounded in the rhetorical theory of narrative that Phelan has been constructing over the course of his career, this volume utilizes a three-step method: Offering a jargon-free explication of core concepts of narrative such as character, progression, perspective, time, and space. Demonstrating how to use those concepts to interpret a diverse group of medical narratives, including two graphic memoirs. Pointing to the relevance of those demonstrations for caregiver-patient interactions. Narrative Medicine: A Rhetorical Rx is the ideal volume for undergraduate students interested in pursuing careers in healthcare, students in medical and allied health professional schools, and graduate students in the health humanities and social sciences.

This practical book suggests ways in which healthcare students and practitioners can develop their compassion strengths.Discussing what compassion is and means, it includes a new compassion strength model and a series of exercises the reader can use for reflecting on and developing their practice. A hallmark of healthcare practice is compassion, yet there is a lack of understanding as to what compassion is and how it can be developed in practice. The book begins with the challenge of defining compassion, particularly looking at healthcare contexts and making links between self-care and caring for others. It then presents a new, evidence-based holistic model that brings together key elements of compassion for self and other, along with a scale that readers can measure themselves against. Identifying eight strengths'self-care, connection, communication, competency, empathy, interpersonal skills, character, and engagement'Durkin provides the theoretical background to each, accompanied with suggestions for practice and reflective activities. It ends with a selection of vignettes that readers can use to try out their strengths. Highlighting the concept of compassion strengths, and compassion as a way of being, this is an essential read for healthcare students and practitioners, whether involved in direct patient care or management.

This is the latest edition of Garry Landreth's comprehensive text on creating therapeutic relationships with children through play.This book details Child-Centered Play Therapy (CCPT), an evidence-based model, which stresses the importance of understanding the child's world. Professors who have taught a course based on the previous editions will be pleased to find the core message intact but updated with a comprehensive review of rigorous contemporary research demonstrating the strong evidence base for CCPT across cultural groups and presenting issues. Expanded to cover additional topics of interest, this new edition includes a model of the change process in CCPT and 13 new Rules of Thumb that help clarify the CCPT relationship, and discusses deeper issues in CCPT, such as recognizing emotional blocks in play therapy, being culturally responsive, discovering meaning when there seems to be no meaning, and more.This new edition offers essential help to play therapists who respond to sensitive issues at every stage of the therapeutic process.

Psycho-Oncology in Palliative and End-of-Life Care provides expert advice and clinical management guidelines on the impact of advanced cancer and its treatment on the life and wellbeing of a patient in palliative and end-of-life care. Employing a practical toolkit format, this volume addresses a variety of key challenges including: discussions of death and dying, poor prognoses, wishes and values of the dying person, advance care plans, anxiety, demoralization and problems with coping, depression and delirium, the needs of partners, children, families, and caregivers, and spiritual and bereavement care. Each chapter considers presenting symptoms, differential diagnoses and assessment methods to achieve the best diagnosis, so that a detailed formulation can be developed for each person that guides a comprehensive management plan. Each section concludes with professional and service issues ranging from ethical dilemmas, legal requirements, cultural needs, and training and service development issues, through to basic human rights. Part of the Psycho-Oncology Care: Companion Guides for Clinicians series, this concise pocket guide is a resource for oncology specialists, psycho-oncologists in training, consultant nurse specialists and nurse practitioners, and allied health professionals to use as a quick reference in everyday practice. Pitched at intermediate to advanced level skills, this companion guide can be used as a standalone, or alongside existing oncology and psycho-oncology training programs.

. Lubkin's Chronic Illness: Impact an Intervention, Eleventh Edition provides a solid foundation for nursing students by teaching them the skills and knowledge they need to care for patients experiencing illness.

This easy-to-read book is designed to prepare medical, biomedical and other health professionals in training to provide healthcare services to patients by utilizing the scholarship in the published chapters to better understand the evolving symbiotic relationship between attention to the needs of patient communities and achieving effective access, treatment, and quality of care. While studies have been done on health inequity and disparities, moving to solution-based strategies not only requires more knowledge but a pathway to praxis. The editors and chapter authors of this unique title are established practitioners in the areas they write about and provide refreshing ways to advance our work in healthcare.The market for this title is all medical, dental, nursing, physician assistant and other academic programs; they can use this book for active learning in classes as a supplemental text. Since this material can also be used as a reference forboard exam questions of various healthcare disciplines, the organizations below are good contacts for marketing. National Board of Osteopathic Medical Examiners Association for American Medical Colleges National Medical Association American Medical Association Association for Medical Ethics The American Association of Colleges of Nursing American Dental Education Service American Public Health Association National Association of Medical Minority Educators American Sociological Association American College of Healthcare Executives

The second edition of Creative Activities for Group Therapy focuses on evidence-based alternatives for verbal expression in group therapy, which provides group leaders with innovative inspirational tools, techniques, and intervention strategies to address dilemmas and difficult situations and help encourage members'self-exploration and self-disclosure. Newly organized into three categories, the book covers group basics and fundamentals, categories for activities, and a new section on diverse settings, conditions, and applications. The first section outlines use of activities, benefits to groups, and tips for effective and safe use of creative activities. Section two covers a range of creative activities for leaders to implement, such as art therapies, movement therapies, writing therapy, and includes new activities for virtual sessions. The new section then addresses activities for diverse settings such as groups in hospitals and prisons, various medical conditions and psychological states, and inclusive applications that minimize group conflict and promote emotional expression. This new edition provides mental health professionals and students, including therapists, counselors, and clinical social workers, with a wide array of methods for enriching their therapy groups and tools for implementing these activities.

This book explores the use of human-centered service design. Through a variety of case studies and best practices, it highlights ways to systematically improve the provision of healthcare services to different target and age groups in order to understand customer expectations and needs. The book also offers new insights into the dyadic relationship between service provider and customer, each of which has their own set of goals, purposes, and benefits and must cope with a scarcity of resources and opportunities to optimize and design. Written by recognized experts, scholars, and practitioners, this book demonstrates how, where, and when to successfully apply human-centered service design at multiple levels, including corporate, departmental, and product/service. Value-added services are not only assessed in terms of their effectiveness, efficiency, and productivity, but also bearing in mind human emotions, interactions, and communication techniques as an importantpart of service provision. Accordingly, the book will appeal to scholars and practitioners in the hospital and healthcare sector, and to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and the service experience.

Breaking Bad News provides practical guidance on the key principles needed to create a framework for discussions with the patient Key Features: Concise, practical guide Features a simple 10 step approach Clear explanations with key phrases for you to use For doctors, students and healthcare professionals The ability to impart bad news well is an important skill for all doctors and many healthcare professionals. But it is perceived as a particularly stressful part of the job, even though it is a skill that can easily be understood and practised. When handled well it can significantly enhance the relationship with the patient and their relatives. 10 Simple Steps The principles are presented as 10 simple steps which emphasise that the process of breaking bad news is a negotiation with the patient to ensure that you provide them with the correct level of information they need at that time. The steps also encourage the patient to talk and think about their situation. Each of the steps is clearly explained and sample questions and key phrases are provided to help you navigate these discussions effectively and with compassion. If you learn to ask questions of the patient first and then elicit their concerns, you will help them and you will gain their trust.

This book presents a supportive and practical guide for healthcare professionals ​and trainees in a way that considers a wide spectrum of atypical communication conditions, their impact on everyday healthcare interactions, and the social and cultural contexts in which interactions with atypical communicators take place. A growing number of patients have been reporting atypical capacity for communication, creating unique challenges for healthcare professionals and patients in forming meaningful clinical interactions. In this book, leading international scholars from a range of healthcare professions provide insight into optimal management for those with atypical communication conditions. This includes speech, language, and hearing impairments. Chapters provide optimal management strategies, case examples, clinical recommendations, and recommended resources relevant for a range of healthcare professionals. The first collection of its kind, this book supports inter-professional practices and serves as a useful guide for those with an interest in clinical communication, and communication and diversity. This book will be a valuable resource for health and mental healthcare professionals as well as undergraduate and postgraduate students in healthcare and allied healthcare courses. It can be included as recommended reading material in clinical communication curricula.