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Introduction: Jean Watson's theory of caring is committed to holistic care through a helping relationship between patient and caregiver. The "bedside shift report" methodology actively involves the patient in the transfer of information between health professionals, especially in hostile contexts (such as intensive care units) for communication and humanization of care. Objective: to explore the perceptions of patients who participated in the transfer of information at the bedside in an intensive care unit, from Jean Watson's theory of caring. Methodology: narrative analysis of the interviews carried out through the conceptual-theoretical-empirical system (CTES) based on Jean Watson's caring theory. The empirical-rational method was combined through an inductive approach. Results: The four patients interviewed expressed perceptions inherent to the assumptions and care factors of the caring Theory: interpersonal relationship and health promotion (they facilitate trust and empowerment); adequate environment for personal development (improve transparency and satisfaction); patient as the central axis of nursing (increases the effectiveness and safety of care). Conclusions: The importance of including the patient in the transfer of information allows him to be the central axis of her care. This allows you to grow and promote your health, thanks to the environment of trust created and/or the communicative symbiosis between the participants. [ABSTRACT FROM AUTHOR]