1. Long-term care nursing assistants: competencies of outstanding caregivers
- Author
-
Mulrooney, C. and Spencer, S.
- Subjects
Long-term care facilities -- Research ,Nurses' aides -- Surveys ,Caregivers -- Surveys ,Health ,Seniors - Abstract
Nursing Assistants (NAs) provide 80% to 90% of all care to nursing home residents and are one of the primary sources of formal support for many care-recipients. Minimal research has been undertaken on the underlying characteristics of NAs as antecedents of successful caregiving behaviors. In the present study, Job Competence Assessment was used to identify the competencies of outstanding NAs across nursing home, assisted living, and home care settings. Outstanding NAs, and a control group of more typical NAs, were administered the Behavioral Event Interview (BEI) yielding narrative data for content analysis of the frequency and level of competencies. Using quantitative and qualitative analyses, the BEI yielded significant group differences in Care-Recipient Service Orientation, Empowerment, Flexibility, Influence, Interpersonal Understanding, Relational Maturity, and Respect. Using this model for hiring and developing outstanding long-term care NAs may have a beneficial impact on both care-recipient satisfaction and organizational efficiency in formal caregiving settings.
- Published
- 2002