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The study builds on the original research of contracting and outsourcing in the Czech public sector and assesses them from a comprehensive perspective. The aim of this study is to contribute to the recent discussion about contracting/outsourcing in public sector and its results. The research goal is to analyse the results of contracting and outsourcing in the Czech Republic. Following research questions are set: "Does contracting/outsourcing in public sector in the Czech Republic bring efficiency gains?" and "If not, why contracting/outsourcing services in the public sector in the Czech Republic does not bring efficiency gains?". To answer the research questions two alternatives of services provision, namely internalisation and contracting, were evaluated. The three criteria, 1) expenditure on the provision of the service per citizen/employee, 2) the expenditure per performance indicator and 3) the quality of services evaluated on the basis of citizen/employee satisfaction as consumers of services were used in evaluation. To evaluate the efficiency of contracting services in the public sector was used the method of multi -criteria evaluation for selected samples - the method of the best values of criteria. It is not possible to come to the final conclusion about higher efficiency of internal versus external production. However, what can be clearly and un-doubtfully documented is the fact that depending on the concrete case the more efficient solutions differ. The core factor of the limited success of contracting and outsourcing is the quality of contract management, which represents critical problem in the Czech Republic. [ABSTRACT FROM AUTHOR]

The growing interest in the performance of public services by citizens and public authorities force public service organizations to seek justification in the use of public resources. The public also require reassurance that public services provide value for money. This reflects the need for a comprehensive measurement and assessment of performance in the utilities sector. The selection of appropriate performance indicators is a key process in managing and monitoring the performance. However, this requires the participation of those organizations which this measurement concerns. The aim of the study is to present a proposal of possible performance indicators in public grammar schools in Slovak Republic based on the Value For Money concept. This study uses a positive approach and is based mainly on the original survey data from own research. The analysis is conducted by using Delphi method. The outcome of the study, in the form of a proposal for possible performance indicators, is enriched by feedback from education professionals and school heads. The proposal of possible performance indicators can be an initial outline of appropriate performance indicators for the model for measuring and assessing the performance of public grammar schools in the future. It can also be an inspiration for other public service organizations in how to set appropriate performance indicators in relation to their objectives. The total number of performance indicators that will enter into the construction of the model of measuring and evaluating the performance of public grammar schools is 25 indicators. [ABSTRACT FROM AUTHOR]