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Amidst growing uncertainty and frequent restructurings, the impacts of employee exits are becoming one of the central concerns for organizations. Using rich communication data from a large holding company, we examine the effects of employee departures on socialization networks among the remaining coworkers. Specifically, we investigate how network metrics change among people who historically interacted with departing employees. We find evidence of ``breakdown" in communication among the remaining coworkers, who tend to become less connected with fewer interactions after their coworkers' departure. This effect appears to be moderated by both external factors, such as periods of high organizational stress, and internal factors, such as the characteristics of the departing employee. At the external level, periods of high stress correspond to greater communication breakdown; at the internal level, however, we find patterns suggesting individuals may end up better positioned in their networks after a network neighbor's departure. Overall, our study provides critical insights into managing workforce changes and preserving communication dynamics in the face of employee exits., Comment: Published in proceedings of the ACM Web Conference 2024 (WWW '24), May 13--17, 2024, Singapore, Singapore

Scientific datasets play a crucial role in contemporary data-driven research, as they allow for the progress of science by facilitating the discovery of new patterns and phenomena. This mounting demand for empirical research raises important questions on how strategic data utilization in research projects can stimulate scientific advancement. In this study, we examine the hypothesis inspired by the recombination theory, which suggests that innovative combinations of existing knowledge, including the use of unusual combinations of datasets, can lead to high-impact discoveries. We investigate the scientific outcomes of such atypical data combinations in more than 30,000 publications that leverage over 6,000 datasets curated within one of the largest social science databases, ICPSR. This study offers four important insights. First, combining datasets, particularly those infrequently paired, significantly contributes to both scientific and broader impacts (e.g., dissemination to the general public). Second, the combination of datasets with atypically combined topics has the opposite effect -- the use of such data is associated with fewer citations. Third, younger and less experienced research teams tend to use atypical combinations of datasets in research at a higher frequency than their older and more experienced counterparts. Lastly, despite the benefits of data combination, papers that amalgamate data remain infrequent. This finding suggests that the unconventional combination of datasets is an under-utilized but powerful strategy correlated with the scientific and broader impact of scientific discoveries.

Our social identities determine how we interact and engage with the world surrounding us. In online settings, individuals can make these identities explicit by including them in their public biography, possibly signaling a change to what is important to them and how they should be viewed. Here, we perform the first large-scale study on Twitter that examines behavioral changes following identity signal addition on Twitter profiles. Combining social networks with NLP and quasi-experimental analyses, we discover that after disclosing an identity on their profiles, users (1) generate more tweets containing language that aligns with their identity and (2) connect more to same-identity users. We also examine whether adding an identity signal increases the number of offensive replies and find that (3) the combined effect of disclosing identity via both tweets and profiles is associated with a reduced number of offensive replies from others.

Individuals experiencing unexpected distressing events, shocks, often rely on their social network for support. While prior work has shown how social networks respond to shocks, these studies usually treat all ties equally, despite differences in the support provided by different social relationships. Here, we conduct a computational analysis on Twitter that examines how responses to online shocks differ by the relationship type of a user dyad. We introduce a new dataset of over 13K instances of individuals' self-reporting shock events on Twitter and construct networks of relationship-labeled dyadic interactions around these events. By examining behaviors across 110K replies to shocked users in a pseudo-causal analysis, we demonstrate relationship-specific patterns in response levels and topic shifts. We also show that while well-established social dimensions of closeness such as tie strength and structural embeddedness contribute to shock responsiveness, the degree of impact is highly dependent on relationship and shock types. Our findings indicate that social relationships contain highly distinctive characteristics in network interactions and that relationship-specific behaviors in online shock responses are unique from those of offline settings., Comment: Accepted to ICWSM 2023. 12 pages, 5 figures, 5 tables

At the end of October 2022, Elon Musk concluded his acquisition of Twitter. In the weeks and months before that, several questions were publicly discussed that were not only of interest to the platform's future buyers, but also of high relevance to the Computational Social Science research community. For example, how many active users does the platform have? What percentage of accounts on the site are bots? And, what are the dominating topics and sub-topical spheres on the platform? In a globally coordinated effort of 80 scholars to shed light on these questions, and to offer a dataset that will equip other researchers to do the same, we have collected all 375 million tweets published within a 24-hour time period starting on September 21, 2022. To the best of our knowledge, this is the first complete 24-hour Twitter dataset that is available for the research community. With it, the present work aims to accomplish two goals. First, we seek to answer the aforementioned questions and provide descriptive metrics about Twitter that can serve as references for other researchers. Second, we create a baseline dataset for future research that can be used to study the potential impact of the platform's ownership change.

The public interest in accurate scientific communication, underscored by recent public health crises, highlights how content often loses critical pieces of information as it spreads online. However, multi-platform analyses of this phenomenon remain limited due to challenges in data collection. Collecting mentions of research tracked by Altmetric LLC, we examine information retention in the over 4 million online posts referencing 9,765 of the most-mentioned scientific articles across blog sites, Facebook, news sites, Twitter, and Wikipedia. To do so, we present a burst-based framework for examining online discussions about science over time and across different platforms. To measure information retention we develop a keyword-based computational measure comparing an online post to the scientific article's abstract. We evaluate our measure using ground truth data labeled by within field experts. We highlight three main findings: first, we find a strong tendency towards low levels of information retention, following a distinct trajectory of loss except when bursts of attention begin in social media. Second, platforms show significant differences in information retention. Third, sequences involving more platforms tend to be associated with higher information retention. These findings highlight a strong tendency towards information loss over time - posing a critical concern for researchers, policymakers, and citizens alike - but suggest that multi-platform discussions may improve information retention overall., Comment: 12 pages, 8 figures, accepted at the International AAAI Conference on Web and Social Media (ICWSM, 2023)

Self-promotion in science is ubiquitous but may not be exercised equally by men and women. Research on self-promotion in other domains suggests that, due to bias in self-assessment and adverse reactions to non-gender-conforming behaviors (``pushback''), women tend to self-promote less often than men. We test whether this pattern extends to scholars by examining self-promotion over six years using 23M Tweets about 2.8M research papers by 3.5M authors. Overall, women are about 28% less likely than men to self-promote their papers even after accounting for important confounds, and this gap has grown over time. Moreover, differential adoption of Twitter does not explain the gender gap, which is large even in relatively gender-balanced broad research areas, where bias in self-assessment and pushback are expected to be smaller. Further, the gap increases with higher performance and status, being most pronounced for productive women from top-ranked institutions who publish in high-impact journals. Critically, we find differential returns with respect to gender: while self-promotion is associated with increased tweets of papers, the increase is smaller for women than for men. Our findings suggest that self-promotion varies meaningfully by gender and help explain gender differences in the visibility of scientific ideas.

Adoption of cultural innovation (e.g., music, beliefs, language) is often geographically correlated, with adopters largely residing within the boundaries of relatively few well-studied, socially significant areas. These cultural regions are often hypothesized to be the result of either (i) identity performance driving the adoption of cultural innovation, or (ii) homophily in the networks underlying diffusion. In this study, we show that demographic identity and network topology are both required to model the diffusion of innovation, as they play complementary roles in producing its spatial properties. We develop an agent-based model of cultural adoption, and validate geographic patterns of transmission in our model against a novel dataset of innovative words that we identify from a 10% sample of Twitter. Using our model, we are able to directly compare a combined network + identity model of diffusion to simulated network-only and identity-only counterfactuals -- allowing us to test the separate and combined roles of network and identity. While social scientists often treat either network or identity as the core social structure in modeling culture change, we show that key geographic properties of diffusion actually depend on both factors as each one influences different mechanisms of diffusion. Specifically, the network principally drives spread among urban counties via weak-tie diffusion, while identity plays a disproportionate role in transmission among rural counties via strong-tie diffusion. Diffusion between urban and rural areas, a key component in innovation diffusing nationally, requires both network and identity. Our work suggests that models must integrate both factors in order to understand and reproduce the adoption of innovation.

Retracted papers often circulate widely on social media, digital news and other websites before their official retraction. The spread of potentially inaccurate or misleading results from retracted papers can harm the scientific community and the public. Here we quantify the amount and type of attention 3,851 retracted papers received over time in different online platforms. Comparing to a set of non-retracted control papers from the same journals, with similar publication year, number of co-authors and author impact, we show that retracted papers receive more attention after publication not only on social media, but also on heavily curated platforms, such as news outlets and knowledge repositories, amplifying the negative impact on the public. At the same time, we find that posts on Twitter tend to express more criticism about retracted than about control papers, suggesting that criticism-expressing tweets could contain factual information about problematic papers. Most importantly, around the time they are retracted, papers generate discussions that are primarily about the retraction incident rather than about research findings, showing that by this point papers have exhausted attention to their results and highlighting the limited effect of retractions. Our findings reveal the extent to which retracted papers are discussed on different online platforms and identify at scale audience criticism towards them. In this context, we show that retraction is not an effective tool to reduce online attention to problematic papers.

Topics in conversations depend in part on the type of interpersonal relationship between speakers, such as friendship, kinship, or romance. Identifying these relationships can provide a rich description of how individuals communicate and reveal how relationships influence the way people share information. Using a dataset of more than 9.6M dyads of Twitter users, we show how relationship types influence language use, topic diversity, communication frequencies, and diurnal patterns of conversations. These differences can be used to predict the relationship between two users, with the best predictive model achieving a macro F1 score of 0.70. We also demonstrate how relationship types influence communication dynamics through the task of predicting future retweets. Adding relationships as a feature to a strong baseline model increases the F1 and recall by 1% and 2%. The results of this study suggest relationship types have the potential to provide new insights into how communication and information diffusion occur in social networks., Comment: Accepted to ICWSM 2021

Understanding the structure of knowledge domains is one of the foundational challenges in science of science. Here, we propose a neural embedding technique that leverages the information contained in the citation network to obtain continuous vector representations of scientific periodicals. We demonstrate that our periodical embeddings encode nuanced relationships between periodicals as well as the complex disciplinary and interdisciplinary structure of science, allowing us to make cross-disciplinary analogies between periodicals. Furthermore, we show that the embeddings capture meaningful "axes" that encompass knowledge domains, such as an axis from "soft" to "hard" sciences or from "social" to "biological" sciences, which allow us to quantitatively ground periodicals on a given dimension. By offering novel quantification in science of science, our framework may in turn facilitate the study of how knowledge is created and organized.

The rapid diffusion of information and the adoption of social behaviors are of critical importance in situations as diverse as collective actions, pandemic prevention, or advertising and marketing. Although the dynamics of large cascades have been extensively studied in various contexts, few have systematically examined the impact of network topology on the efficiency of information diffusion. Here, by employing the linear threshold model on networks with communities, we demonstrate that a prominent network feature---the modular structure---strongly affects the speed of information diffusion in complex contagion. Our simulations show that there always exists an optimal network modularity for the most efficient spreading process. Beyond this critical value, either a stronger or a weaker modular structure actually hinders the diffusion speed. These results are confirmed by an analytical approximation. We further demonstrate that the optimal modularity varies with both the seed size and the target cascade size, and is ultimately dependent on the network under investigation. We underscore the importance of our findings in applications from marketing to epidemiology, from neuroscience to engineering, where the understanding of the structural design of complex systems focuses on the efficiency of information propagation.

The internet has enabled collaborations at a scale never before possible, but the best practices for organizing such large collaborations are still not clear. Wikipedia is a visible and successful example of such a collaboration which might offer insight into what makes large-scale, decentralized collaborations successful. We analyze the relationship between the structural properties of WikiProject coeditor networks and the performance and efficiency of those projects. We confirm the existence of an overall performance-efficiency trade-off, while observing that some projects are higher than others in both performance and efficiency, suggesting the existence factors correlating positively with both. Namely, we find an association between low-degree coeditor networks and both high performance and high efficiency. We also confirm results seen in previous numerical and small-scale lab studies: higher performance with less skewed node distributions, and higher performance with shorter path lengths. We use agent-based models to explore possible mechanisms for degree-dependent performance and efficiency. We present a novel local-majority learning strategy designed to satisfy properties of real-world collaborations. The local-majority strategy as well as a localized conformity-based strategy both show degree-dependent performance and efficiency, but in opposite directions, suggesting that these factors depend on both network structure and learning strategy. Our results suggest possible benefits to decentralized collaborations made of smaller, more tightly-knit teams, and that these benefits may be modulated by the particular learning strategies in use., Comment: 11 pages, 5 figures, to appear in ICWSM 2018

Targeted attacks against network infrastructure are notoriously difficult to guard against. In the case of communication networks, such attacks can leave users vulnerable to censorship and surveillance, even when cryptography is used. Much of the existing work on network fault-tolerance focuses on random faults and does not apply to adversarial faults (attacks). Centralized networks have single points of failure by definition, leading to a growing popularity in decentralized architectures and protocols for greater fault-tolerance. However, centralized network structure can arise even when protocols are decentralized. Despite their decentralized protocols, the Internet and World-Wide Web have been shown both theoretically and historically to be highly susceptible to attack, in part due to emergent structural centralization. When single points of failure exist, they are potentially vulnerable to non-technological (i.e., coercive) attacks, suggesting the importance of a structural approach to attack-tolerance. We show how the assumption of partial trust transitivity, while more realistic than the assumption underlying webs of trust, can be used to quantify the effective redundancy of a network as a function of trust transitivity. We also prove that the effective redundancy of the wrap-around butterfly topology increases exponentially with trust transitivity and describe a novel concurrent multipath routing algorithm for constructing paths to utilize that redundancy. When portions of network structure can be dictated our results can be used to create scalable, attack-tolerant infrastructures. More generally, our results provide a theoretical formalism for evaluating the effects of network structure on adversarial fault-tolerance.

Collaborative crowdsourcing has become a popular approach to organizing work across the globe. Being global also means being vulnerable to shocks -- unforeseen events that disrupt crowds -- that originate from any country. In this study, we examine changes in collaborative behavior of editors of Chinese Wikipedia that arise due to the 2005 government censor- ship in mainland China. Using the exogenous variation in the fraction of editors blocked across different articles due to the censorship, we examine the impact of reduction in group size, which we denote as the shock level, on three collaborative behavior measures: volume of activity, centralization, and conflict. We find that activity and conflict drop on articles that face a shock, whereas centralization increases. The impact of a shock on activity increases with shock level, whereas the impact on centralization and conflict is higher for moderate shock levels than for very small or very high shock levels. These findings provide support for threat rigidity theory -- originally introduced in the organizational theory literature -- in the context of large-scale collaborative crowds.

Social network research has begun to take advantage of fine-grained communications regarding coordination, decision-making, and knowledge sharing. These studies, however, have not generally analyzed how external events are associated with a social network's structure and communicative properties. Here, we study how external events are associated with a network's change in structure and communications. Analyzing a complete dataset of millions of instant messages among the decision-makers in a large hedge fund and their network of outside contacts, we investigate the link between price shocks, network structure, and change in the affect and cognition of decision-makers embedded in the network. When price shocks occur the communication network tends not to display structural changes associated with adaptiveness. Rather, the network "turtles up". It displays a propensity for higher clustering, strong tie interaction, and an intensification of insider vs. outsider communication. Further, we find changes in network structure predict shifts in cognitive and affective processes, execution of new transactions, and local optimality of transactions better than prices, revealing the important predictive relationship between network structure and collective behavior within a social network., Comment: 12 pages, 8 figures, Proceedings of the 25th ACM International World Wide Web Conference (WWW) 2016

The current research used the contexts of U.S. presidential debates and negotiations to examine whether matching the linguistic style of an opponent in a two-party exchange affects the reactions of third-party observers. Building off communication accommodation theory (CAT), interaction alignment theory (IAT), and processing fluency, we propose that language style matching (LSM) will improve subsequent third-party evaluations because matching an opponent's linguistic style reflects greater perspective taking and will make one's arguments easier to process. In contrast, research on status inferences predicts that LSM will negatively impact third-party evaluations because LSM implies followership. We conduct two studies to test these competing hypotheses. Study 1 analyzed transcripts of U.S. presidential debates between 1976 and 2012 and found that candidates who matched their opponent's linguistic style increased their standing in the polls. Study 2 demonstrated a causal relationship between LSM and third-party observer evaluations using negotiation transcripts., Comment: in the Personality and Social Psychology Bulletin (2015)

Environments for decentralized on-line collaboration are now widespread on the Web, underpinning open-source efforts, knowledge creation sites including Wikipedia, and other experiments in joint production. When a distributed group works together in such a setting, the mechanisms they use for coordination can play an important role in the effectiveness of the group's performance. Here we consider the trade-offs inherent in coordination in these on-line settings, balancing the benefits to collaboration with the cost in effort that could be spent in other ways. We consider two diverse domains that each contain a wide range of collaborations taking place simultaneously -- Wikipedia and GitHub -- allowing us to study how coordination varies across different projects. We analyze trade-offs in coordination along two main dimensions, finding similar effects in both our domains of study: first we show that, in aggregate, high-status projects on these sites manage the coordination trade-off at a different level than typical projects; and second, we show that projects use a different balance of coordination when they are "crowded," with relatively small size but many participants. We also develop a stylized theoretical model for the cost-benefit trade-off inherent in coordination and show that it qualitatively matches the trade-offs we observe between crowdedness and coordination., Comment: 10 pages, 6 figures, ICWSM 2015, in Proc. 9th International AAAI Conference on Weblogs and Social Media

People's interests and people's social relationships are intuitively connected, but understanding their interplay and whether they can help predict each other has remained an open question. We examine the interface of two decisive structures forming the backbone of online social media: the graph structure of social networks - who connects with whom - and the set structure of topical affiliations - who is interested in what. In studying this interface, we identify key relationships whereby each of these structures can be understood in terms of the other. The context for our analysis is Twitter, a complex social network of both follower relationships and communication relationships. On Twitter, "hashtags" are used to label conversation topics, and we examine hashtag usage alongside these social structures. We find that the hashtags that users adopt can predict their social relationships, and also that the social relationships between the initial adopters of a hashtag can predict the future popularity of that hashtag. By studying weighted social relationships, we observe that while strong reciprocated ties are the easiest to predict from hashtag structure, they are also much less useful than weak directed ties for predicting hashtag popularity. Importantly, we show that computationally simple structural determinants can provide remarkable performance in both tasks. While our analyses focus on Twitter, we view our findings as broadly applicable to topical affiliations and social relationships in a host of diverse contexts, including the movies people watch, the brands people like, or the locations people frequent., Comment: 11 pages

The ever-increasing amount of information flowing through Social Media forces the members of these networks to compete for attention and influence by relying on other people to spread their message. A large study of information propagation within Twitter reveals that the majority of users act as passive information consumers and do not forward the content to the network. Therefore, in order for individuals to become influential they must not only obtain attention and thus be popular, but also overcome user passivity. We propose an algorithm that determines the influence and passivity of users based on their information forwarding activity. An evaluation performed with a 2.5 million user dataset shows that our influence measure is a good predictor of URL clicks, outperforming several other measures that do not explicitly take user passivity into account. We also explicitly demonstrate that high popularity does not necessarily imply high influence and vice-versa.

It has often been taken as a working assumption that directed links in information networks are frequently formed by "short-cutting" a two-step path between the source and the destination -- a kind of implicit "link copying" analogous to the process of triadic closure in social networks. Despite the role of this assumption in theoretical models such as preferential attachment, it has received very little direct empirical investigation. Here we develop a formalization and methodology for studying this type of directed closure process, and we provide evidence for its important role in the formation of links on Twitter. We then analyze a sequence of models designed to capture the structural phenomena related to directed closure that we observe in the Twitter data.

Third political parties are influential in shaping American politics. In this work we study the spread of a third party ideology in a voting population where we assume that party members/activists are more influential in recruiting new third party voters than non-member third party voters. The study uses an epidemiological metaphor to develop a theoretical model with nonlinear ordinary differential equations as applied to a case study, the Green Party. Considering long-term behavior, we identify three threshold parameters in our model that describe the different possible scenarios for the political party and its spread. We also apply the model to the study of the Green Party's growth using voting and registration data in six states and the District of Columbia to identify and explain trends over the past decade. Our system produces a backward bifurcation that helps identify conditions under which a sufficiently dedicated activist core can enable a third party to thrive, under conditions which would not normally allow it to arise. Our results explain the critical role activists play in sustaining grassroots movements under adverse conditions.

Scholars, advertisers and political activists see massive online social networks as a representation of social interactions that can be used to study the propagation of ideas, social bond dynamics and viral marketing, among others. But the linked structures of social networks do not reveal actual interactions among people. Scarcity of attention and the daily rythms of life and work makes people default to interacting with those few that matter and that reciprocate their attention. A study of social interactions within Twitter reveals that the driver of usage is a sparse and hidden network of connections underlying the declared set of friends and followers.

The tragedy of the digital commons does not prevent the copious voluntary production of content that one witnesses in the web. We show through an analysis of a massive data set from \texttt{YouTube} that the productivity exhibited in crowdsourcing exhibits a strong positive dependence on attention, measured by the number of downloads. Conversely, a lack of attention leads to a decrease in the number of videos uploaded and the consequent drop in productivity, which in many cases asymptotes to no uploads whatsoever. Moreover, uploaders compare themselves to others when having low productivity and to themselves when exceeding a threshold.