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Alzheimer’s Disease (AD), the most common cause of dementia, is an incurable neurological disease with an unknown cause. Since AD is not only social and health challenge but also an economic and fiscal burden and its prevalence is expected to grow exponentially as world population gets older, in 2012 the World Health Organization (WHO) and Alzheimer’s Disease International (ADI) recognized dementia as a global public health priority. Although librarians have not generally been recognized as professionals caring for persons with dementia, recent research indicates that public libraries can contribute to the development of dementia friendly communities by supporting social inclusion, self-efficacy and capacity building of persons with AD, and by providing support to their informal caregivers (CGs). The research reported in this paper aims to examine the role of Croatian public libraries in building a dementia friendly communities, in a country where information, health and social care systems for D patients and their CGs are not sufficiently developed (Rušac, 2016; Petr Balog et al., 2020). With the help of quantitative (online survey) methodology authors explore how Croatian public libraries tailor their spaces, collections, programs and services in order to enhance the everyday experience of persons with AD and their CGs.

The study presented in this paper investigates LIS doctoral students’ perceptions and experiences about the supervision during their doctoral experience, with special emphasis on the qualities of good supervisors and doctoral students. Data were collected through an online survey and follow-up semi-structured interviews with doctoral students from Croatia’s three state universities offering a doctorate in LIS. A total of 60 respondents participated in a quantitative study, and 13 respondents were interviewed. The survey results show that doctoral students tend to prefer formally regulated supervisory relationships whereas supervisors and students have unambiguous and clear understanding of their roles and responsibilities. The findings also reveal that doctoral students seek support in the following areas: research, methodology, emotional support and administrative procedures. Interview participants suggest that a successful supervisory relationship could be facilitated by adequate training, both for supervisors and students. Large majority of survey respondents think that four main characteristics of good supervisors are the following: having time for the student, providing students with timely and constructive feedback, setting research goals and timeline together and helping students become independent in scientific work. Respondents agree that doctoral students, in order to be successful in their study, must be internally motivated and well informed about the chosen study program, they must attend to their responsibilities in a timely manner, meet physically with the supervisor and work toward achieving scholarly independence. The findings of this study can contribute toward better understanding of supervisory relationship at doctoral level, in particular in Croatian LIS academic community, and development of guidelines for successful supervision based on the first hand experience of doctoral students.

Cilj. Cilj ovoga rada je dati povijesni pregled djelovanja Odsjeka za informacijske znanosti Filozofskog fakulteta Osijek od njegovog osnutka do danas s naglaskom na njegovu znanstvenu, nastavnu i stručnu djelatnost, studentsku populaciju te ishode učenja i kompetencije diplomiranih studenata. Pristup. Na temelju postojećih dokumenata i radova koji govore o nastanku Odsjeka i njegovu djelovanju, ali i o studijskim programima i studentskim kompetencijama, te zadovoljstvu studenata i poslodavaca, u radu se donose informacije o razlozima osnutka, načinima djelovanja i razvijanja Odsjeka te planovima za budući razvitak. Rezultati. Rad donosi rezultate promišljanja autorica o aktivnostima Odsjeka, snazi ali i prostorima za poboljšanje uočenih slabosti te pravcima budućeg razvoja. Vrijednost. Vrijednost je ovog rada što bilježi brojne aktivnosti Odsjeka te na jednom mjestu opisuje njegov razvoj kroz protekle dva desetljeća. Kako Odsjek raste, on se i mijenja te je nužno da se sve te promjene trajno zabilježe.

Purpose: The article presents findings from a study, which investigated the state of li-brary collections and services in Croatian prisons. Methodology: The study was conducted between April and June 2019, with the help of an anonymous survey. The whole population (23 correctional institutions) were in-cluded in the study. Valid responses were obtained from 22 institutions. Findings: The paper presents the most recent data about library collections and ser-vices of Croatian prison libraries, the organization (funding, collection building, staff, space, programming etc.) and their use. Also, insight into prison staff ’s perception about the importance of reading and prison libraries in general, is given. Research limitations: These are linked to the difficulties with personal contact with re- spondents and the limitations that are inherent to the quantitative methodology used. Originality and value: The study presents important findings about the state of prison libraries in Croatia. Based on the comparisons with a previous study and IFLA Guide-lines for Library Services to Prisoners, recommendations are made for the develop-ment of Croatian prison libraries according to the international best practices.

This chapter presents findings from a study into reading interests and habits of prisoners in six Croatian penitentiaries, and their perception and use of prison libraries. The study was conducted with the help of self-administered print survey. A total of 30% of prison population (male and female) in selected prisons was included in the study and a total of 504 valid questionnaires were returned (response rate of 81.3%). Findings indicate that reading is the respondents’ most popular leisure activity and that they read more now than before coming to prison. Respondents read more fiction than non-fiction. Most frequently they read crime novels, thrillers, and historical novels. To a lesser degree, they read religious literature, biographies, spiritual novels, social problem novels, self-help, war novels, science fiction, erotic novels, romances, spy novels and horrors. Respondents would like to read daily newspapers and magazines, and books about sport, health, travel, computers, hobbies, cookbooks, etc. Respondents have wide reading interests (both in relation to fiction and non-fiction) but they do not have access to them in their prison library. Respondents reported that reading makes their life in prison easier and their time in prison passes faster with books. Only about a quarter of respondents are satisfied with their prison library collection. Almost a fifth of respondents does not visit the library at all because it does not have anything they would like to find there: newspapers, modern literature, non-fiction, reading material for visually impaired and computers.

Introduction. The paper presents findings from a study that investigated information needs of caregivers of Alzheimer’s disease patients’ in Croatia, a country in which health and social care systems for such persons are insufficiently developed. Special emphasis is put on the barriers caregivers face in obtaining required information or services. Methods. Interviews with 11 Alzheimer’s disease patients’ caregivers from the area of Eastern Croatia were conducted. Interpretative phenomenological analysis was chosen as the best method to interpret the caregivers’ experience of information support received from the Croatian system. Analysis. Topics were defined for each interview and then superordinate topics were defined for the whole sample. Results. Results show that Alzheimer’s disease patients’ caregivers in Croatia are faced with numerous obstacles. No organised information support system was detected. Conclusions. A more holistic approach to information support is needed. Authors suggest an Alzheimer’s disease information package to be distributed through the family doctors’ practices.

Prikaz knjige pod nazivom Libraries, archives and museums as democratic spaces in a digital age (Knjižnice, arhivi i muzeji kao demokratski prostori u digitalnom dobu). Knjiga donosi rezultate istraživanja provedenih u okviru trogodišnjeg znanstvenog projekta The ALM-field, digitalization, and the public sphere – ALMPUB (AKM ustanove: digitalizacija i javna sfera).

This article presents a segment of the results gathered in a doctoral study that investigated information needs and behavior of Catholic priests in Croatia. The study focused on parish priests in particular and their information needs and behavior in the liturgy and care- giving role. The research was conducted with the help of quantitative and qualitative methodology. Print questionnaires were filled out by 327 respondents, while in the follow-up interviews 20 respondents took part. Research results show that respondents, in the care- giving role and liturgy, require information about theology, general culture, psychology, and pedagogy. More than half of respondents find information for liturgy on religious websites and in their personal parish libraries. However, in their care-giving role they seek information most often from their parishers, members in parish pastoral and economic boards, and from colleagues at their regular meetings organized by the (arch)diocese. Both in liturgy and care-giving role, respondents use religious publications to a much larger degree than secular books, magazines, or newspapers. The respondents explained that in liturgy they consult colleagues and parishers in order to exchange advices and ideas, while in the care-giving role some respondents also prefer to seek an advice from an expert in specific field. The results of this study can help Catholic Church and theological faculties when preparing the information literacy courses for future parish priests.

The paper presents findings collected in the study on workplace information literacy (IL) of Croatian fitness and conditioning personal trainers. The purpose of this study is to identify the level of IL and information behaviour of fitness and conditioning personal trainers with different educational backgrounds in kinesiology. The study addresses the following research questions: (1) What are information needs of personal trainers with formal education and those with informal or without any education? (2) What type of information sources do those two groups use and for what purposes do they usethem? and (3) Is there a difference in the manner in which those two groups of respondents retrieve, evaluate, and utilize information at their workplace? This is the first such study to be conducted in Croatia, a country with an increasingly overweight and obese population.

Cilj. U radu se predstavljaju rezultati istraživanja čiji je cilj bio utvrditi koliko i na koji način knjižničari zaposleni u različitim tipovima knjižničnih ustanova u Republici Hrvatskoj sudjeluju u odabranim aktivnostima u kontekstu stalnog stručnog usavršavanja (praćenje stručne literature, sudjelovanje na skupovima i u znanstvenim istraživanjima) te saznati kako percipiraju domaća znanstvena istraživanja (relevantnost, nedostaci, nedovoljno istražene teme itd.). Metodologija. Istraživanje je provedeno tijekom svibnja 2018. godine uz pomoć anonimnog online upitnika (13 pitanja s višestrukim odgovorima i otvorena pitanja). U istraživanju je korišten prigodni uzorak, a prikupljeno je 227 valjanih odgovora. Kvantitativni podaci dobiveni upitnikom obrađeni su uz pomoć alata za statističku obradu podataka SPSS. Od kvalitativnih metoda korištena je metoda sadržajne analize. Rezultati. Rezultati istraživanja omogućuju uvid u vrijeme koje ispitanici posvećuju praćenju stručne literature te u načine sudjelovanja na stručnim skupovima s jedne strane, kao i u njihovo sudjelovanje u znanstvenim istraživanjima, suradnju sa znanstvenicima te percepciju domaćih znanstvenih istraživanja s druge strane. Ograničenja. Veličina i reprezentativnost uzorka. Originalnost/vrijednost. Iako je problematika stalnog stručnog usavršavanja knjižničara u Hrvatskoj već bila predmetom istraživanja domaćih autora, u domaćoj stručnoj literaturi do sada nema objavljenih istraživanja o percepciji znanstvenih istraživanja od strane knjižničara. U radu se donose vrijedne i do sada nepoznate spoznaje o tom fenomenu.

Purpose The purpose of this paper is to present an exploratory study whose aim was to investigate the role of public libraries in the provision of European Union (EU) information in an EU acceding country (Croatia). Design/methodology/approach Study was conducted via online questionnaire in public libraries across country. Findings The findings revealed that majority of respondents (83.7 percent) think it is an important task of public libraries to provide citizens with materials about the EU, and that almost all responding libraries (98 percent) have EU materials. In general, respondents think that provision of EU materials in their library does not compromise its role of politically neutral institution. The results also indicate that libraries quite rarely (10 percent) maintain links to relevant EU online sources on their websites. EU collections in responding libraries are promoted actively most frequently in the library itself and on its website, and very rarely in the local media. Practical implications Findings are expected to be of interest to European administration in charge of the development of effective communication policies, national authorities in EU candidate and acceding countries, and information professionals in general. Originality/value This is the first study to investigate the role of public libraries in EU information provision in an EU acceding country.

Cilj je rada predstaviti rezultate istraživanja o stavovima i iskustvima studenata i nastavnika u odnosu na korištenje online enciklopedije Wikipedija u akademskom okruženju. Istraživanje je provedeno među studentima i nastavnicima na Sveučilištu J. J. Strossmayera u Osijeku putem tiskanih i online upitnika. S obzirom na stavove, istraživanje je pokazalo da studenti imaju pozitivnije mišljenje o Wikipediji od nastavnika te da se njihovi stavovi u značajnoj mjeri razlikuju po spolu, znanstvenom području te učestalosti korištenja fakultetske knjižnice i online baza podataka. Nastavnički se pak stavovi u značajnoj mjeri razlikuju jedino po spolu, pri čemu, kao i kod studentske populacije, muški ispitanici imaju općenito pozitivnije stavove o Wikipediji od ženskih. Iako rezultati pokazuju da se nastavnici izrazito rijetko koriste Wikipedijom u akademske svrhe, svega 19,8% ispitanih nastavnika svojim studentima izričito zabranjuje korištenje te mrežne enciklopedije. Nadalje, nastavnici Wikipediju češće koriste za potrebe nastave nego u kontekstu znanstvenoistraživačkog rada, a studenti Wikipediju koriste u većoj mjeri zbog lakoće pronalaženja informacija nego zbog kvalitetnih i pouzdanih članaka. Dok za nastavničko korištenje Wikipedije nije utvrđena statistički značajna razlika ni za jedan čimbenik (spol, zvanje, znanstveno područje), studentsko korištenje Wikipedije u značajnijoj se mjeri razlikuje po spolu, razini studija, znanstvenom području, akademskom uspjehu, učestalosti korištenja fakultetske knjižnice te percipiranom stavu nastavnika o korištenju tog izvora., The paper presents results of the study into perceptions and experiences of students and teachers in relation to the use of online encyclopaedia Wikipedia for academic purposes. In the study authors tried to answer the following research questions: “How do students and teachers perceive Wikipedia, as a source of academic information?”, “Are there any differences between students and teachers?”, “Do teachers consult Wikipedia in their academic work?”, “Why and how do students use Wikipedia for academic purposes?”, and “What factors influence students’ and teachers’ perceptions and uses of Wikipedia?”. The study was conducted among students and teachers at Osijek University, Croatia, with the help of online and print survey. In respect to the perception of Wikipedia, the study showed that students had a more positive opinion of Wikipedia than teachers, and that among students there are differences in respect to their gender, scientific area and the frequency of their use of academic libraries and online databases. In relation to teachers, the statistically significant difference was found only in respect to the gender of respondents: male teachers had in general more positive attitude toward Wikipedia than their female colleagues. Although results show that teachers themselves rarely use Wikipedia for academic purposes, only 19.8% of respondents explicitly forbid their students to use this source. While teachers use Wikipedia more frequently in teaching than in the context of research and scientific work, students use Wikipedia to a larger degree because it is easily searchable than because it offers quality and reliable information. While for teachers’ use of Wikipedia no statistically significant differences were found (e.g. gender, scientific area), in examining students’ use of Wikipedia significant differences were found in relation to gender, level of study, scientific area, academic success, frequency of the academic library use and the perceived attitude of their teachers toward Wikipedia. Despite limited sample and drawbacks inherent to the method and instrument used, the results of the study can contribute to the understanding of students and teachers’ information behavior in academic context, and in particular in relation to the online encyclopaedia Wikipedia. At the same time, the results of this study can be used by academic teachers and librarians when preparing their classes in information literacy and evaluation of online sources in particular.

Purpose: The study investigated perceptions and experiences of students at Faculty of Humanities and Social Sciences in Osijek, Croatia with academic databases.Methodology: The mixed-method study (self-administered print survey and semi-structured interviews) was conducted from October 2016 through February 2017. Quantitative analysis was conducted on 381 correctly completed questionnaires using the SPSS statistical package. Besides descriptive statistics, Chi-Square tests, T-tests, ANOVA, Mann-Whitney and Kruskal Wallis tests were used to test possible differences between the groups in the sample. Statistical difference was tested at the level of 95%.Results: Although 82.2% of respondents think that information literacy (IL) skills are important for their academic success, only 63% reported that they received some formal IL training at university level. The respondents self-assessed their Google searching skills with higher grades (Mean 4.31) than their academic database searching skills (Mean 3.69), and they reported a more frequent use of Google (53.8%) than databases (25.1%) for academic purposes. When asked about problems related to database searching, students reported several challenges: their systematic habit of using Google (48%), limited access to databases from home (42.3%), the (foreign) language of scholarly articles (35.2%) and their lack of searching skills (35.2%). In general, the findings suggest that humanities students receive less IL formal training at university level, they are to a lesser degree motivated (both externally and internally) to use academic databases and are more often inclined to use Google for academic purposes than social sciences students. In addition, findings suggest that there is a disciplinary difference regarding the perception of databases.Research limitation: Geographical limitations and small sample size.Originality/Practical implication: The results can influence the design of information literacy programs and library reference services.

Rad predstavlja rezultate istraživanja razine informacijske i informatičke pismenosti kod studenata preddiplomskog i diplomskog studija informacijskih znanosti Filozofskog fakulteta u Osijeku. Istraživanje je za cilj imalo izraditi instrument za ispitivanje informacijske i informatičke pismenosti te ispitati razinu informacijske i informatičke pismenosti studenata. Instrument za mjerenje informacijske pismenosti priređen je na temelju Standarda informacijske pismenosti za visoko školstvo koje je 2000. godine donijelo Udruženje znanstvenih i sveučilišnih knjižnica (Association of College & Research Libraries – ACRL), dok je instrument za mjerenje informatičke pismenosti temeljen na Europskoj računalnoj diplomi (European Computer Driving Licence – ECDL). U odnosu na informacijsku pismenost, studenti diplomskog studija ostvarili su znatniju uspješnost (61,54 posto) od studenata preddiplomskog studija (37,63 posto), dok su pak kod informatičke pismenosti studenti preddiplomskog studija ostvarili nešto višu razinu uspješnosti s ostvarenih 73,29 posto u odnosu na studente diplomskih studija čiji postotak uspješnosti iznosi 69,96 posto. Također, poazalo se da veza između informacijske i informatičke pismenosti ne postoji, odnosno da studenti koji su informacijski pismeni nisu nužno i informatički pismeni te obrnuto, studenti koji su informatički pismeni nisu nužno i informacijski pismeni.

This paper presents an exploratory study whose aim was to investigate selected aspects of information needs and information seeking behavior related to the European Union (EU) by public library users in an EU acceding country. Research questions addressed the importance of European information for respondents, types and context of EU information needs, and various aspects of the information seeking process (e.g., information sources consulted, obstacles encountered while seeking information). The findings revealed a high need for information about the EU and relatively low level of knowledge about the EU among the respondents. The results indicated that respondents required different types of EU-related information, mainly for personal reasons because they wanted to better understand the European Union in general and its effects on their everyday lives. The majority of respondents preferred readily available sources to access EU information, such as the Internet and TV/radio. Libraries and official EU publications were rarely used. When searching for European information, the majority of respondents faced the same problems as respondents in long-established EU countries: they struggled with the large amount of information related to the EU and they had difficulties in where to look for EU-related information. This is the first study of EU information needs and seeking behavior in an acceding country, and the findings are expected to be of interest to European administrations charged with the development of effective communication policies, national authorities in EU candidate and acceding countries, and information professionals in general.

The poster aims to present the findings of the study related to the EU research project EINFOSE – European Information Science Education: Encouraging Mobility and Learning Outcomes Harmonization. The project's main goal is to investigate how to remove barriers to students' enrolment in LIS/IS graduate programs across Europe and at the same time introduce diverse social, cultural and technological experience. The first phase of the longitudinal study conducted in June 2017 explored the motivation and expectations of students enrolling in the EINFOSE European Summer School in Information Sciences (ESSIS). In the final report, the results will attempt to align the expectations of students from different areas with the ESSIS program and thus contribute to the main EINFOSE project goal.

The article contributes to the professional discussion of prison librarianship in the context of intellectual freedom and social justice paradigm. It presents results from a nationwide survey of the prison libraries in Croatia. Survey was conducted in 2013 through a mailed questionnaire that received a 91.3% response rate. The study set off to answer the following research questions: How are Croatian prison libraries organised and managed? and What kind of library collections and services are offered to incarcerated persons in Croatia? The results show that almost all correctional institutions in Croatia provide some kind of minimal library services to their inmates. However, prison libraries in Croatia are not professionally managed nor are they regularly funded. Further, their collections are developed mainly through gifts and there is almost no evidence of any systematic programming which would lead to constructive and creative use of prisoners’ free time. Although there are some shining examples, it is evident that prison libraries in Croatia are underdeveloped and in need of a new organisational and financial model. Authors conclude with concrete recommendations for improved library services to this marginalised population in Croatia.

To explore humanities scholars’ perceptions and uses of newspapers as an information source, a study was conducted with Croatian researchers and academics in history and linguistic departments at universities and research institutes. This paper presents only a portion of the findings: those from respondents in the field of linguistics. The aim of this paper is to explore the information behavior, needs and usage patterns of linguistics researchers using newspapers as a source of information, with a specific focus on search and access strategies. The study began with the general hypothesis that newspapers are a relevant information source for scientific research in the humanities, but their potential is not fully exploited because of limited access to newspaper collections and search options. An additional hypothesis was that newspapers are especially important in linguistics research because they reflect the evolution of and changes in a language and provide information on the relations between a language and its socio-political context in a certain place and time. The results partially confirmed these hypotheses, showing a clear divide between those who perceive newspapers as an important research source and those who do not. In addition, in the study respondents expressed the need for better technological solutions but they do not always use those already available to them. The results also show respondents’ perceptions of the value of and actual use of newspapers ; respondents’ information behavior related to newspapers (e.g. type and format of newspapers used, type of information need in newspapers, motivation for newspaper use, employed search strategies and approaches to managing information from newspapers) ; and the challenges researchers face in using newspapers. The results of the survey presented in this paper contribute to analyzing the information needs and behavior of a specific newspaper user group and provide data which can aid in the development of innovative services based on newspaper collections.

Baštinske ustanove i djelatnosti razvijale su se tijekom vremena u različitim, ali ne i dijametralno suprotnim smjerovima. Prepoznavši njihovu usmjerenost prema zajedničkom cilju osiguravanja trajne pohrane i što bolje dostupnosti i uporabe baštine, a u svrhu iznalaženja potencijalnih modela i smjernica za njihovo usklađeno djelovanje, brojni su teoretičari i praktičari iz područja arhivistike, knjižničarstva, muzeologije i šireg polja informacijskih znanosti tijekom vremena proučavali međuodnose arhiva, knjižnica i muzeja te ispitivali njihove sličnosti i razlike nastojeći protumačiti temeljna načela i obilježja njihova djelovanja. U 20. stoljeću o toj se problematici počinje pisati još 1930-ih. Autori su tih radova najčešće knjižničari i arhivisti, potaknuti praktičnim okolnostima vlastita djelovanja i profesionalnim okruženjima. Na temelju analize i pregleda dostupne literature u ovome se radu podastiru i komentiraju mišljenja autora čije je djelovanje obilježilo razdoblje do 1980-ih. Ti su autori u pravilu dolazili iz Sjedinjenih Američkih Država i bavili su se sličnostima i razlikama između arhiva i knjižnica odnosno arhivske i knjižnične djelatnosti. Njihovim se raspravama od 1960-ih pridružuju i muzejski stručnjaci unoseći u rasprave specifična obilježja muzeja i muzejske djelatnosti. Kako bi se pridonijelo razumijevanju međusobnih odnosa i evidentnog približavanja tih triju baštinskih ustanova i djelatnosti, što rezultira njihovim međusobnim uvažavanjem, a u pojedinim slučajevima i konkretnom suradnjom u suvremenom umreženom društvu, u ovom će se radu pokušati prikazati razvoj teorijsko-metodološke misli o tom fenomenu te predstaviti i analizirati gledišta značajnijih autora koji su se bavili navedenom problematikom od prvih poznatih radova na tu temu do posljednjeg desetljeća prošlog stoljeća. Cultural heritage institutions, archives, libraries and museums, which share the common goal of safeguarding and enabling wide accessibility to and use of cultural heritage, have developed in different but not diametrically opposing directions. Many scientists and practitioners from archival science, librarianship, museology and the wider area of information science have therefore studied, over many years, fundamental principles and characteristics of their activity and similarities and differences between these institutions and professions with the ultimate aim of discovering and describing potential models and guidelines for their coordinated action. First papers on this topic in the 20th century appeared in 1930s. Authors of these papers were most often librarians and archivists whose writing was initiated by their immediate working and professional environment. Based on the analysis and overview of accessible literature this paper presents and comments the thoughts of the author who was writing on this subject for over five decades, from 1930s to 1980s. These authors came, in most cases, from the United States of America and they dealt with similarities and differences between archives and libraries. Museum professionals joined this discussion only in 1960s by introducing specific characteristics and aspects of museums and museum work. In order to contribute to the understanding of interrelationships and evident convergence of these three cultural heritage institutions, which resulted in their mutual respect and in some cases with practical and active collaboration in particular in the modern networked society, the authors will try to present the development of theoretical and methodological thought on this phenomenon. The paper will provide a critical review of the most important authors who wrote on this topic from the first works that appeared through the last decade of the 20th century.

Cilj je rada predstaviti rezultate istraživanja o stavovima i iskustvima studenata i nastavnika u odnosu na korištenje online enciklopedije Wikipedija u akademskom okruženju. Istraživanje je provedeno među studentima i nastavnicima na Sveučilištu J. J. Strossmayera u Osijeku putem tiskanih i online upitnika. S obzirom na stavove, istraživanje je pokazalo da studenti imaju pozitivnije mišljenje o Wikipediji od nastavnika te da se njihovi stavovi u značajnoj mjeri razlikuju po spolu, znanstvenom području te učestalosti korištenja fakultetske knjižnice i online baza podataka. Nastavnički se pak stavovi u značajnoj mjeri razlikuju jedino po spolu, pri čemu, kao i kod studentske populacije, muški ispitanici imaju općenito pozitivnije stavove o Wikipediji od ženskih. Iako rezultati pokazuju da se nastavnici izrazito rijetko koriste Wikipedijom u akademske svrhe, svega 19,8% ispitanih nastavnika svojim studentima izričito zabranjuje korištenje te mrežne enciklopedije. Nadalje, nastavnici Wikipediju češće koriste za potrebe nastave nego u kontekstu znanstvenoistraživačkog rada, a studenti Wikipediju koriste u većoj mjeri zbog lakoće pronalaženja informacija nego zbog kvalitetnih i pouzdanih članaka. Dok za nastavničko korištenje Wikipedije nije utvrđena statistički značajna razlika ni za jedan čimbenik (spol, zvanje, znanstveno područje), studentsko korištenje Wikipedije u značajnijoj se mjeri razlikuje po spolu, razini studija, znanstvenom području, akademskom uspjehu, učestalosti korištenja fakultetske knjižnice te percipiranom stavu nastavnika o korištenju tog izvora. The paper presents results of the study into perceptions and experiences of students and teachers in relation to the use of online encyclopaedia Wikipedia for academic purposes. In the study authors tried to answer the following research questions: “How do students and teachers perceive Wikipedia, as a source of academic information?”, “Are there any differences between students and teachers?”, “Do teachers consult Wikipedia in their academic work?”, “Why and how do students use Wikipedia for academic purposes?”, and “What factors influence students’ and teachers’ perceptions and uses of Wikipedia?”. The study was conducted among students and teachers at Osijek University, Croatia, with the help of online and print survey. In respect to the perception of Wikipedia, the study showed that students had a more positive opinion of Wikipedia than teachers, and that among students there are differences in respect to their gender, scientific area and the frequency of their use of academic libraries and online databases. In relation to teachers, the statistically significant difference was found only in respect to the gender of respondents: male teachers had in general more positive attitude toward Wikipedia than their female colleagues. Although results show that teachers themselves rarely use Wikipedia for academic purposes, only 19.8% of respondents explicitly forbid their students to use this source. While teachers use Wikipedia more frequently in teaching than in the context of research and scientific work, students use Wikipedia to a larger degree because it is easily searchable than because it offers quality and reliable information. While for teachers’ use of Wikipedia no statistically significant differences were found (e.g. gender, scientific area), in examining students’ use of Wikipedia significant differences were found in relation to gender, level of study, scientific area, academic success, frequency of the academic library use and the perceived attitude of their teachers toward Wikipedia. Despite limited sample and drawbacks inherent to the method and instrument used, the results of the study can contribute to the understanding of students and teachers’ information behavior in academic context, and in particular in relation to the online encyclopaedia Wikipedia. At the same time, the results of this study can be used by academic teachers and librarians when preparing their classes in information literacy and evaluation of online sources in particular.

With the advent of fast-developing information and communication technology (ICT) and ever demanding users, different but cognate LAM (library- archives-museum) professions realized that the task of preserving and communicating world heritage surpasses their institutional boundaries and that their mission would be better accomplished if they collaborate with other institutions within and outside the cultural heritage sector. In 2008 the nature and scope of partnerships and attitudes to collaboration in Croatian LAM sector were analyzed in a large national study, as a part of doctoral research. In this paper, however, authors present only a segment of this study, limiting their focus on museum domain. Results of this research can help researchers and professionals better understand, plan and organize partnerships involving primarily museums but also other cultural heritage institutions such as galleries, archives and libraries.

Purpose– The purpose of this paper is to present the exploratory study whose aim was to investigate the information needs and information-seeking behavior of post-secondary students related to the European Union (EU) in Croatia.Design/methodology/approach– A total of 504 students enrolled in post-secondary education across country took part in this study. Data were collected through an online survey during a 60-day period preceding the Croatia’s full membership in the EU.Findings– The findings revealed the high need for information about the EU among the student population. The respondents required European information in a wide range of thematic areas and the majority of them did not feel well informed about the EU in general. Students responding required the European information both for personal reasons and for educational purposes. The majority of respondents required the EU information in order to better understand the EU in general and they faced a number of challenges when accessing it.Research limitations/implications– Limitations inherent to the method used and the limited number of respondents. Future research should include a wider array of respondents (older citizens, professionals, etc.) so as to obtain a broad a picture as possible of information needs and seeking behavior related to EU.Practical implications– The study offers valuable insight into the types of EU information needed by citizens (post-secondary students) in an acceding country. The survey results are expected to be of interest to European administration charged with the development of effective communication policies, national authorities in EU candidate and acceding countries, and information professionals in general.Originality/value– This is the first study of EU information needs and seeking behavior in an acceding country.

Visokoškolske su knjižnice u novije vrijeme doživjele korjenite promjene pod utjecajem informacijske i komunikacijske tehnologije te izmijenjenih pristupa učenju i poučavanju. Kako bi knjižnice (p)ostale integralni dijelovi obrazovnog iskustva, voditelji visokoškolskih ustanova i knjižničari moraju iznova promišljati svoje prostore i usluge korisnicima kako u fizičkom tako i u virtualnom okruženju. U radu se predstavljaju rezultati istraživanja čiji je cilj bio ispitati kako diplomski studenti u području društvenih i humanističkih znanosti percipiraju i koriste prostore i usluge visokoškolske knjižnice (u fizičkom i virtualnom smislu) te utvrditi koliko su njima zadovoljni. Rezultati istraživanja pokazali su da najveći broj ispitanih studenata na diplomskoj razini redovito koristi svoju visokoškolsku knjižnicu (nekoliko puta mjesečno ili tjedno) te da ih više od polovice fizičku knjižnicu (prostor i usluge) smatra važnim za uspješno učenje i studiranje. Zanimljivo je, pak, da su ispitani studenti procijenili kako su im za uspješno učenje važniji elektronički knjižnični izvori od fizičkih knjižničnih prostora i usluga, iako preferiraju tiskanu građu i češće posjećuju (fizički prostor) knjižnice nego što koriste knjižnične e-izvore poput online baze podataka. Ispitanici su podijeljeni u izjavama o omiljenom mjestu za učenje u knjižnici: tek nešto malo više ispitanika preferira učionicu za tihi rad nego učionicu za skupni rad. Provedeno je istraživanje utvrdilo da na percepciju i korištenje knjižnice utječu brojni čimbenici kao što su spol, akademski uspjeh i pristup učenju., Contemporary academic libraries have experienced profound changes lately under the influence of information and communication technology and changed approaches to teaching and learning. If academic libraries are to remain integral parts of the educational experience of students, librarians and managers of academic institutions need to rethink their physical and virtual spaces and services. The paper presents the results of a survey which aimed to investigate the perceptions and experiences of graduate students of humanities and social sciences regarding physical and virtual library spaces and services, and to assess their satisfaction with them. The results of the study show that the largest number of respondents use their academic library regularly (several times per month or week) and that more than half consider physical library spaces and services important for their successful learning. Interestingly, students reported that electronic library sources are more important to them than physical library spaces and services, although they prefer print material over electronic sources of information. Respondents had split opinions regarding their favourite learning place in the library: slightly more respondents preferred silent reading rooms over the group study rooms. The study has shown that the perception and use of academic libraries is influenced by gender, academic success and personal approach to studying.

U radu se predstavljaju rezultati pilot istraživanja informacijskih potreba i obrazaca pri traženju informacija gluhoslijepih osoba u istočnoj Hrvatskoj. Cilj je istraživanja bio identificirati informacijske potrebe gluhoslijepih osoba u njihovu svakodnevnom životu te saznati na koji ih način ispitanici s ovom vrstom senzoričkog oštećenja zadovoljavaju i s kakvim se preprekama pritom susreću. Poseban je naglasak bio na njihovu korištenju (narodnih) knjižnica. Podaci su prikupljeni u studenom i prosincu 2010. te u siječnju 2011. godine kvalitativnom metodom (strukturirani intervju). Istraživanje je potvrdilo polazne pretpostavke da ispitanici imaju potrebu za raznovrsnim informacijama, da se pri zadovoljavanju svojih informacijskih potreba susreću s različitim i mnogobrojnim preprekama te da ih u pravilu ne zadovoljavaju u narodnim knjižnicama. Budući da u Hrvatskoj do sada nije bilo sličnih istraživanja, ovaj rad može poslužiti kao teorijsko-metodološki poticaj za slična istraživanja opsežnijeg obima, ali i potaknuti hrvatske narodne knjižnice da počnu aktivnije razmišljati o gluhoslijepim osobama kao o (mogućoj) korisničkoj skupini te im pomoći u osmišljavanju usluga i izgradnji knjižničnih zbirki za njih., Paper presents the results of the pilot study of information needs and information behaviour of deafblind persons in eastern Croatia. The goal of the study was to identify information needs of deafblind persons in everday life, and find out how persons with such sensory impairements satisfy these needs. Special emphasis was put on their use of public libraries. The data were collected during November and December 2010 and January 2011 in structured interviews with nine respondents. The results confirmed that the respondents have diverse information needs and that they encounter numerous barriers when seeking information. The results have also shown that, as a rule, respondents cannot satisfy their information needs in local (public) libraries. Since there have not been similar studies in Croatia before, the paper can serve as theoretical and methodological initiative for future studies of this kind, and also encourage public libraries to start thinking about inclusion of deafblind persons into their (potential) user population, and help them by providing library services and building collections for persons with such sensory impairements.

Cilj je rada opisati i kritički valorizirati primjenu metode citatne analize u vrednovanju fonda visokoškolske knjižnice te predstaviti i analizirati rezultate istraživanja provedenog tom metodom na zbirci građe iz informacijskih znanosti u Knjižnici Filozofskoga fakulteta u Osijeku. Na temelju brojnih studija, provedenih prvenstveno u stranim visokoškolskim knjižnicama, pokazalo se da je metoda citatne analize, unatoč prepoznatim nedostacima koji su joj inherentni kao i svakoj pojedinoj metodi, valjana metoda za prikupljanje pokazatelja o stvarnom korištenju (knjižničnim) informacijskim izvorima. Provedenim se istraživanjem željelo ispitati praksu citiranja nastavnika i studenata, utvrditi obilježja građe kojom su se koristili pri izradi svojih radova i saznati u kojoj je mjeri korištena građa dostupna u njihovoj matičnoj knjižnici. Za provedeno je istraživanje, čija je namjera, pored ostalog, bila i testirati metodu citatne analize u kontekstu vrednovanja knjižničnog fonda, odabran uzorak publikacija koji su činili svi diplomski radovi studenata i svi radovi nastavnika na Odsjeku za informacijske znanosti (monografije, članci, disertacije), a koji su objavljeni tijekom 2010. godine. Analizom dobivenih podataka, među ostalim, utvrđeno je da su se studenti u svojim radovima obuhvaćenim ovim istraživanjem više služili elektroničkim, a nastavnici tiskanim izvorima. Nadalje, pokazalo se da su se autori analiziranih radova najčešće koristili serijskim i monografskim publikacijama, iako kod studentske populacije najznačajniji dio korištenih izvora otpada na mrežnu građu poput prezentacija i tekstova na komercijalnim i edukativnim mrežnim stranicama. Što se pak tiče dostupnosti građe, dobiveni podaci pokazuju da su autori u svojoj matičnoj knjižnici mogli pristupiti značajnom broju serijskih publikacija (60%) te znatno manjem broju monografskih publikacija (oko 25%). Kako bi se ograničenja navedene kvantitativne metode svela na najmanju moguću mjeru te kako bi se dobili što pouzdaniji pokazatelji o obrascima citiranja i korištenja informacijskih izvora (i knjižnice) u određenom znanstvenom području (u ovom slučaju informacijskih i komunikacijskih znanosti), ali i kako bi se mogli identificirati i pratiti trendovi informacijskog ponašanja autora analiziranih radova (nastavnika i studenata), potrebno je istraživanja ovog tipa provoditi redovito kroz duži niz godina i nadopuniti ih kvalitativnom studijom., The aim of this paper is to describe and critically analyse the application of citation analysis in the collection evaluation in academic libraries, and to present the results of the study. The study, first of its kind in Croatia, was carried out in the information sciences collection at the Faculty of Humanities and Social Sciences in Osijek. Based on many studies from abroad done in the academic environment, the citation analysis, despite its disadvantages, proved to be a valid method for the collection of indicators of real use of (library) information sources. The study analysed citation patterns, characteristics of information sources used by respondents and the accessibility of these sources in the academic library. Its aim was also to test the method of citation analysis in the context of library collection evaluation. The samples used in this study were papers published in 2010 by the students and teachers of the Department of Information Sciences in Osijek. The data analysis showed that while students preferred electronic information sources, teachers preferred print sources. Also, periodicals and monographs were top two information types used in the compilation of studied publications. However, students used undefined type of web resources such as presentations and commercial and educational websites to a great extent. As far as accessibility of sources used is concerned, the results show that library offers access to 60% of periodicals used and approximately 25% of monographs. In order to minimize the limitations of this quantitative method and to obtain valid and reliable indicators of citation patterns and use of (library) information sources by students and teachers at the given Department, this study should be carried out longitudinally. It should also be complemented with a qualitative study (e.g. interview with teachers and students).

One of the key missions of the twenty-first century public library is to foster inter-cultural dialogue and favour cultural diversity by reaching out to all members of the local community, especially multicultural populations. This paper will present a fragment of data gathered in a multi-phase exploratory study whose aim was to survey multicultural services of Croatian public libraries and collect and analyze data about information needs and behaviour of long-established national minorities in this country, and measure the level of their satisfaction with the library services. This paper focuses on the Slovak national minority in Osijek-Baranya County, their information needs and perceptions of libraries as a source of everyday information and reading material in their mother tongue. Data was gathered with the help of quantitative methodology. Self-administered questionnaires were distributed through Slovak cultural associations and the Central Library for the Slovak Minority. A total of 112 questionnaires were returned, making a response of 56%. Because 2, 155 members of this national minority are registered in this region the study covered ca. 5% of the whole population. Descriptive statistics and variant analysis were used to analyze data. The study has confirmed that respondents, members of the long-established Slovak national minority in Osijek-Baranya County, have the need for diverse information and reading material in their mother tongue: only 8.9% said that they do not need information resources in Slovak. As expected, the large majority indicated that they need these materials to stay in touch with their cultural and linguistic heritage (79.5%). Also, results showed that only 24.1% respondents use the public library as a source of information and reading material in Slovak, following newspapers and magazines (67.9%), Slovak cultural associations (63.4%), personal contact (54.5%) and the Internet (42%). The importance of this research lies in its implications for development of library services to multicultural communities in Croatia as well as offering suggestions for improving the collection building in Croatian public libraries, in particular regarding material in languages and scripts of long-established minorities. Authors also hope that this study will encourage librarians in Croatia to systematically collect and analyze information about their local community minorities, especially their library and information needs.

Budući da bi narodne knjižnice trebale, prema domaćoj i međunarodnoj legislativi, postojećim kulturnim strategijama i stručnim smjernicama, zadovoljavati potrebe svih svojih korisnika, pa tako i onih koji pripadaju manjinskom stanovništvu, u radu se analiziraju informacijske potrebe i ponašanje pri pretraživanju informacija pripadnika triju najbrojnijih manjina u Osječko-baranjskoj županiji te mjeri stupanj njihova zadovoljstva knjižničnim uslugama. Istraživanje polazi od pretpostavke da pripadnici manjina, unatoč višegeneracijskom životu u Republici Hrvatskoj, imaju potrebu za informacijama i građom na majčinskom jeziku, ali i da nedovoljno (u kvantitativnom i kvalitativnom smislu) u tu svrhu koriste knjižnice jer svoje informacijske potrebe češće zadovoljavaju drugim izvorima. Rezultati istraživanja mogu pomoći narodnim knjižnicama u osmišljavanju nabavne politike, s posebnim naglaskom na nabavu građe i izvora na jezicima (i pismima) manjina koje žive u njihovom okruženju, i planiranju usluga i programa koji će odgovarati na stvarne potrebe manjinskog stanovništva., According to Croatian and international laws, existing cultural strategies, and professional documents and guidelines, public libraries should strive to meet the needs of all their users (including minority groups). These were the reasons for the research and analysis of the information needs and behavior of three biggest linguistic minorities in Osijek-Baranya county. Special emphasis is put on the level of their satisfaction with library services. The authors of the paper start with the hypothesis that minority members, although living in Croatia for many generations now, still have the need for information, newspapers and other publications in their mother tongues. The authors also believe that the participants of the study (the members of Hungarian, Slovak and Serbian minorities) use libraries insufficiently, while fulfilling their information needs elsewhere. The results of this research can help public libraries in designing their collection development policies, with special emphasis on acquiring publications in minority languages and scripts, and also in planning services and programmes which will meet the needs of minority groups.

Purpose – The purpose of this paper is to present the findings of a small scale study the aim of which was to survey the information needs and library usage of major long-established national minorities (Serbian, Hungarian and Slovak) in eastern Croatia (Osijek-Baranya county) ; in particular in relation to the information and reading material in their native languages. Design/methodology/approach – Owing to spatial limitations this paper focuses on the Serbian national minority. Data were gathered with the help of quantitative methodology. Self-administered questionnaires were distributed through Serbian cultural associations (the snowball sampling method). In total, 140 valid and usable questionnaires were returned. Descriptive statistics and variant analysis were used to analyse the data. Findings – The study indicated that respondents had the need for diverse information and reading material in their mother tongue and that for that purpose they used public libraries less often than some other information sources, such as TV, newspapers, internet and local Serbian cultural associations. Research limitations/implications – The limitations of the research are inherent in the methodology. The authors will, in the next phase of the project, carry out in-depth interviews with respondents. Practical implications – The importance of this research lies in its implications for the development of library services to multicultural communities in Croatia, as well as offering suggestions for improving collection building in Croatian public libraries. This study could encourage librarians in Croatia to systematically collect and analyse information about their local community minorities ; especially their library and information needs. Originality/value – This is the first investigation into the information needs and library usage of long-established national minorities in Croatia.

S razvojem informacijske i komunikacijske tehnologije (IKT) i pojavom sve zahtjevnijih potreba korisnika u zadnjem desetljeću 20. stoljeća i početkom ovog, arhivski, knjižnični i muzejski stručnjaci postaju svjesni da zadatak zaštite i komunikacije baštine nadilazi njihove institucionalne okvire i da će svoje poslanje mnogo bolje (i lakše) ostvariti ako surađuju s drugim ustanovama unutar, ali i izvan, baštinskog područja. U proljeće 2008. godine autori su u velikoj nacionalnoj studiji analizirali prirodu suradništva hrvatskih baštinskih ustanova i stavove hrvatskog AKM područja prema suradnji. U ovom se radu, pak, donosi samo dio rezultata istraživanja koji se odnose na knjižnice. Rezultati ovog istraživanja mogu pomoći istraživačima i stručnjacima da bolje razumiju, planiraju, organiziraju i provode suradničke projekte koji prvotno uključuju knjižnice, ali i druge baštinske ustanove kao što su muzeji, galerije i arhivi., With the advent of the fast-developing information and communication technology (ICT) and ever-demanding users, these different, but related professions realized that the task of preserving and communicating world heritage surpasses their institutional boundaries and that their mission will be better accomplished if they cooperate with other institutions within and outside the sector. Using qualitative and quantitative research methodologies (online questionnaires, in-depth interviews and original-material analysis) cooperative activities and experiences of Croatian cultural heritage institutions are critically evaluated, benefits and barriers of collaborative projects are analyzed and the support of relevant government bodies and institutions is explored. The results of this research can certainly help the professionals in cultural heritage to understand, plan, implement and evaluate cooperative projects. Also, results can help relevant authorized institutions, which are often their main sources of funding, create their support for truly cooperative activities of Croatian cultural heritage institutions, just as it was envisioned in the developmental strategy of the Croatian cultural sector.

U radu se razmatraju različiti aspekti u očuvanju informacija i općenito u zaštiti pisane baštine. Analiziraju se koncepti i pristupi ovoj problematici kroz sustavan pregled bitnih elemenata za pouzdano i dugoročno očuvanje informacija te se nastoji sagledati uloga digitalizacije u ovom kontekstu. Kritički se promišljaju pojedini elementi u sustavnom pristupu zaštiti pisane baštine od kojih se jedan od svakako najznačajnijih odnosi na kriterije za selekciju, vrednovanje i uži odabir pojedinih segmenata cjelokupnog korpusa pisane baštine koji se digitaliziraju, često upravo sa svrhom njihove zaštite. Kada je u pitanju organizacija i upravljanje zaštitom, poseban naglasak je stavljen na suodnos dugoročne i pouzdane zaštite izvornika i zaštite digital(izira)nih sadržaja. U drugom dijelu rada govori se o različitim svojstvima papira i drugih materijala tradicionalne knjižnične građe i arhivskog gradiva uspoređujući ih sa svojstvima materijala na koje se pohranjuju digitalne informacije. Na kraju se daje pregled potrebnih resursa (financijskih, infrastrukturnih, ljudskih i sl.) nužnih za pouzdano i dugoročno očuvanje informacija. Ovim radom nastoji se doprinijeti kvalitetnijem razumijevanju temeljnih i specifičnih pojmova vezanih uz navedenu problematiku, te sustavno prikazati brojne čimbenike koji utječu na dostupnost i očuvanje informacija, neovisno o mediju na kojemu su pohranjene.