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This column provides an overview of the newly updated Proficiencies for Assessment in Academic Libraries (approved June 2023) and outlines the steps and rationale for each phase of the revision process. It is our hope that you will not only apply and share these assessment proficiencies in your own organizations and practice but also consider how you might adapt the strategies for inclusivity and transparency that were used to update the Proficiencies in your own work such as strategic planning, updating or revising programs, or creating new services. [ABSTRACT FROM AUTHOR]

This study examines data from a survey conducted at a U.S. public research university, focusing on students' behaviors and attitudes toward the library, both physical and online. The analysis categorizes student users and nonusers based on demographics such as full-time enrollment, first-generation status, college, and grade point average (GPA). Results indicate that first-generation students were most likely to never use the online library. Low GPA respondents visited the physical library most frequently, whereas high GPA students were more inclined to use e-resources. The discussion section includes suggestions for improving services and resources to support student success. [ABSTRACT FROM AUTHOR]

In the initial stage of their federally funded research project, the authors detail how they developed and validated a set of assessment tools aimed at measuring undergraduate students' academic engagement and their own definition of academic success. To ensure the tools were measuring what they were intended to, and that they were reliable, the authors enlisted content experts, including a librarian with academic engagement expertise, three educational psychologists with specialization in college students' engagement, self-regulation, and related fields, and two psychometricians with knowledge of psychological measurement. The authors also reflect on the lessons they learned from the process of developing and validating the assessment tools. [ABSTRACT FROM AUTHOR]

This column discusses the benefits and limitations of continuous assessment by reporting on the authors' perspectives of ongoing assessment using examples from patron surveys designed to understand user experience in the physical library and to measure whether needs were met throughout the pandemic. This column will be helpful to anyone involved in assessment or who is interested in what factors to consider while carrying out ongoing assessment or using evidence-based data for decision-making. [ABSTRACT FROM AUTHOR]

As an assessment coordinator with a non-library educational background, the author discusses her perspectives on how an academic library builds and promotes a culture of assessment since joining a public research library in 2018. She also presents key insights gained while working on strategic plans and assessment plans. This column may be beneficial to library leadership and administrators regarding practical aspects to consider while fostering a culture of assessment in their organization. This column may be also useful for individuals who desire to broaden their position in library assessment. [ABSTRACT FROM AUTHOR]

This article explores the relationships between faculty library use, their perceptions of the importance of library resources, and its impact on their research productivity at a public research university. The authors used a self-reported faculty survey and publication records from a faculty activity reporting system to answer this question. Findings showed that faculty’s perceptions of the library resource for their research had no relationships with faculty research productivity, whereas a positive correlation was found between the frequency of use of online journals and databases, and faculty research productivity. Qualitative findings revealed that faculty viewed the library as providing and purchasing the needed library resources, and that they valued the librarians and library services as essential to their teaching and research. [ABSTRACT FROM AUTHOR]

Objectives: This study aims to explore how health science faculty publication patterns at a large public research university have changed over time and examine how productivity relates to their information-seeking behavior and perception of the academic library. Methods: Two datasets were utilized: one consisted of publication records of health sciences faculty spanning a 15-year period, while the other was from a faculty survey exploring faculty's perception of and satisfaction with library resources and services related to their research. Results: Health sciences faculty publication patterns have changed over time, characterized by greater productivity, collaboration, and use of literature in their publications. Faculty's literature use correlates with productivity, as evidenced by both datasets. The survey revealed that faculty with more publications tend to rely more on online journals and Interlibrary Loan (ILL). Similarly, the publication data indicated that less productive faculty tended to use fewer references in their publications. Discussion: The publication data and survey results offer valuable insights into the health sciences faculty's informationseeking behavior and productivity. Online access to information has been effective in facilitating use of information, as indicated by the greater incorporation of references in publications. Conclusion: The study highlights the changing publication patterns and productivity of health sciences faculty, as well as the role academic libraries play in supporting their research and publishing activities. Although multiple variables influence faculty access to and use of information, faculty attitudes towards the library and use of the library are related to faculty research and productivity. [ABSTRACT FROM AUTHOR]

This article follows up on two previously published studies regarding the incorporation of student feedback amid the COVID-19 pandemic. It builds on the model of embracing user experience, focusing on how library employees and patrons felt about the health safety protocols in place during Fall 2021. Analyzing both surveys from employees and patrons, the findings indicated that both groups felt safe in the library. This article recommends that when library decision-makers are in doubt about policies and practices, they should consult with the groups directly affected, and demonstrates the importance of ensuring stakeholders feel heard and can contribute to decision-making. [ABSTRACT FROM AUTHOR]

This article reports the results of a biennial student library use survey distributed in Spring 2021 at a large urban research university. Responses reveal library visits were significantly influenced by the COVID-19 pandemic. Patterns of student needs and the impact of library use on academic achievements were explored, including comparisons to previous biennial survey data. There was a negative correlation with students' GPA and physical library use, and a positive correlation with online library use and GPA. User service librarians, library administrators and academic librarians interested in demonstrating the library value on students' academic success would benefit from this article. [ABSTRACT FROM AUTHOR]

This article demonstrates how a public research university library responded to user needs following radical service changes during Fall 2020 and assesses whether the library met challenges resulting from COVID-19. The library reduced hours and occupancy and implemented a reservation system and new health safety guidelines with the goal of a safe environment. During Fall 2020, 540 survey respondents reported feeling their health was not at risk, suggesting the goal was accomplished. Additionally, users provided feedback about the altered landscape. This article will benefit administrators and user experience librarians who need to balance user preferences and administrative reality. [ABSTRACT FROM AUTHOR]

The University of Illinois Chicago (UIC) Library began planning for the Fall 2020 semester knowing that COVID-19 and social unrest stemming from police actions across the country would impact library safety for the university community. The goal for reopening was to implement best practices that incorporated University health and safety guidelines as well as student feedback. A task force conducted 12 focus group sessions between June 18–26, 2020, in which 56 university students participated. Students identified physical distancing, personal protective equipment (PPE), and monitoring compliance in the library as primary concerns. The campus libraries made extensive changes to its facilities, access to materials and services, and conduct policies to address these issues. This paper will benefit library leaders and administrators making tough and unprecedented time-sensitive decisions using evidence-based data from stakeholders. [ABSTRACT FROM AUTHOR]

In the academic librarianship literature, a significant amount of research on burnout, and excessive workload has been conducted. However, researchers frame the issue differently: some view this conflict as a work–life boundary issue, others view it simply as in-role related responsibility conflicts. This study focuses on the in-role related responsibility conflicts of Special Collections librarians in public services. Survey findings revealed that some current responsibilities exceeded the official position description of Special Collections librarians, and professionals were at times ambivalent about those additional responsibilities. Areas for future research are discussed. [ABSTRACT FROM AUTHOR]

Despite a plethora of job advertisement analyses in librarianship, few studies examine advertisements for skilled special collections professionals in public services. This study analyzed job advertisements for special collections professionals in public services in 2017–2019 to understand the extent to which duties go beyond reference, instruction, and outreach. In many cases, academic librarianship requires one to manage librarianship responsibilities alongside scholarship demands, and this article reveals how expanding responsibilities may generate work–work conflict leading to burnout. [ABSTRACT FROM AUTHOR]

The research aims to identify the primary reason for students' library use, to explore how they characterize academic success, and to further examine the impact of library usage on student learning outcomes beyond GPA, through a mixed-methods approach. By surveying and interviewing 27 undergraduate students during 2019-2020, the findings revealed that almost every participant strongly believed that their use of library space was positively associated with their GPA, independent of how often they would use the library. While many participants defined academic success as getting a good grade, some identified academic success as developing application skills and obtaining new knowledge. [ABSTRACT FROM AUTHOR]

This study explored students' perceptions of the library's impact on their academic success based on open-ended responses from a 2018 survey assessing student use and satisfaction. The qualitative findings demonstrated differences in the library resources students perceived as contributing to their achievements, based on such demographics as race, class, program, and college. Also, the results revealed that success is multifaceted and more than just a number determined by a high GPA (grade point average). More qualitative research exploring student-defined success and library impact is needed. [ABSTRACT FROM AUTHOR]

This research aims to examine whether faculty's perceptions of the importance of the library's resources and services for their teaching, clinical practice or research were different based on disciplines, and to explore the degree that faculty's perceptions of the library's importance and its role have changed over time. The findings revealed that online journals, databases, and Interlibrary loan (ILL) were considered by the majority of faculty as the most important for faculty's research. Another key finding indicated that faculty from social sciences perceived assistance from a subject specialist librarian as more important than faculty members from physical sciences. The top three strategies faculty use to obtain articles not available through the university include searching for a freely available online version, using ILL, and obtaining it from Google Scholar. These findings assist the library to better understand our user community's needs. As this survey is regularly deployed, it also allows us to observe potential changes over time, and as necessary, make strategic changes to library resources and services. • Online journals, databases, and ILL are most important for faculty research. • Assistance from a subject specialist was ranked highest by social science faculty. • For unavailable articles, searching for a free online version was the top strategy. [ABSTRACT FROM AUTHOR]

How did the COVID-19 pandemic affect first-year college students' library experience and how did their experience affect their GPA? By employing both quantitative and qualitative data collected at a public research university during spring 2021, this article found that first-year students rarely used the physical library, used the online library more often than other undergraduates, perceived the library as having a positive impact on their coursework, and determined that the online library resources and services were a primary contributor to their academic performance. Recommendations on how to improve library service and avenues for future research are provided. [ABSTRACT FROM AUTHOR]

Purpose: This study aims to examine if differences exist in undergraduate students' library use, perceptions and grade point average (GPA) among science, technology, engineering and mathematics (STEM) and non-STEM disciplines. Design/methodology/approach: The current study used data from the 2018 student survey. Among 2,277 students who completed the survey (response rate = 8%), only undergraduate students (n = 1,265) were selected for this study because the current study aims to examine the differences between STEM and non-STEM undergraduate students. Findings: The findings from a Mann–Whitney U test revealed that STEM respondents perceived specific library resources (subject and course guide, library instructions and library workshops) as slightly less than non-STEM respondents. The results from ANOVA demonstrated that the mean scores in GPA for STEM respondents who never used online library, journals and databases were lower than respondents who used those library resources, regardless of STEM and non-STEM disciplines. Originality/value: Revisiting the data collected and analyzing specific user groups will be valuable to academic libraries because this study will provide academic librarians with a deeper understanding of specific user needs and perceptions of library resources and services. [ABSTRACT FROM AUTHOR]

This paper demonstrates how university students experienced and perceived inclusion in a public research university library context during COVID-19. Both quantitative (n = 3379) and qualitative data (n = 575) from the 2021 student survey were examined to explore students' library experiences and their perceptions of inclusion. The quantitative data revealed that students using both the physical and online library had the greatest sense of belonging, whereas students who never used any library resources had the least sense of belonging. The qualitative data further revealed that when students used the in-person library space they felt a sense of belonging, as well as feeling accepted and valued; on the other hand, it was hard for them to judge inclusion when they had not been in the library due to COVID-19. This finding suggests how academic libraries need to prepare for the hybrid environment (in-person and online) so that students using online resources and services feel connected to the library. • Students using the physical and online library had the greatest sense of belonging. • Students who never used any library resources had the least sense of belonging. • Many students felt welcome and included. • During the pandemic, some students felt "distant" from the library. • Academic libraries need to think about making online library users feel included. [ABSTRACT FROM AUTHOR]

This paper illustrates a large research university library's experience in reusing data for research collected both within and outside of the library. The purpose of the paper is 1) to demonstrate when, why and how data are reused in a large public research university library, 2) to share tips on what to consider when reusing and reproducing data for research data, including issues of replicability and research ethics, and 3) to share challenges and lessons learned from data reuse and reproducibility experiences. This paper presents five proposed opportunities for data reuse conducted by three researchers at the institution's library, which resulted in three successful instances of data reuse and two failed data reuses. Learning from successful and failed experiences is critical to understand what works and what does not work in order to identify best practices for data reuse. This paper will be helpful for librarians who intend to reuse data for research and publication. [ABSTRACT FROM AUTHOR]

The objectives of this study were to understand undergraduate students' overall experiences with the transition to remote learning and understand students' level of involvement with online and in-person campus programs at the start of the COVID-19 pandemic. This paper presents the findings from a series of library focus groups conducted with undergraduate students in the summer 2021. Findings showed that students experienced parallel benefits and challenges to that of remote learning when attending online campus programs. Based on these findings this paper provides student-driven recommendations for library programming. Understanding the levels of student involvement across different types of engagement and different campus stakeholders allows for articulation of the greater implications for developing library student engagement efforts. [ABSTRACT FROM AUTHOR]

Few studies have investigated the psychometric property of new instruments developed locally to assess students' library experience, such as their behavior, perception and attitude toward library use. Validating a survey instrument is critical because using untested assessment instruments is more likely to lead to a lack of credibility in the results, as well as a lack of accuracy in the study's purpose (Sullivan, 2011). This study used data from a locally developed student library experience survey distributed in Spring 2018 at a large public research university library to examine undergraduate and graduate students' behaviors, attitudes and perceptions of library use. To test the validity of the survey as to whether six subdomains of the library experience survey contributed to a single construct, library experience, the study used Rasch model framework. This study contributes to the field as a first example using the Rasch model for library assessment purposes. Suggestions for best practices are discussed. • Many libraries create local surveys to assess library services and students' needs but few are validated. • A validation model is provided for institutions developing and administering academic library student experience surveys. • The Rasch model framework can be used to validate locally developed student library experience surveys. • Several best practices are provided for developing local surveys when support for validation is not available. [ABSTRACT FROM AUTHOR]